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39

Diagnostic Functions

8.6 

Save System Log

Access only with external storage device!

The function 

Save system log

 allows to store several system files packed to a .zip file to an external storage device 

 

(SD card, USB memory module) installed on the printer.

 

Insert SD card or USB memory module.

 

Start menu.

 

Select 

Diagnostics > Save system log

.

 

Select the external storage device.

 

Enter a file name.

 

The predefined name is composed of the identifier "sys", date, clock time and the suffix ".png", but may also be 

altered.

 

Confirm the selection with 

 . The display shows the several steps of saving.

Figure 22  System log saving

 

Confirm the completion of saving with 

 . The .zip file will be stored in the root of the storage device.

Summary of Contents for SQUIX

Page 1: ...Made in Germany Configuration Manual SQUIX Label Printer ...

Page 2: ...hnik GmbH Co KG Topicality Due to the constant further development of our products discrepancies between documentation and product can occur Please check www cab de for the latest update Terms and conditions Deliveries and performances are effected under the General conditions of sale of cab Germany cab Produkttechnik GmbH Co KG Postfach 1904 D 76007 Karlsruhe Wilhelm Schickard Str 14 D 76131 Karl...

Page 3: ...1 Configuration via Control Panel 14 6 1 1 Printing 14 6 1 2 Labels 15 6 1 3 Ribbon 15 6 1 4 Tearing off 16 6 1 5 Cutting 16 6 1 6 Peeling off 16 6 1 7 Labelling 17 6 1 8 Interfaces 18 6 1 9 Errors 20 6 1 10 Region 21 6 1 11 Time 21 6 1 12 Display 22 6 1 13 Interpreter 22 6 1 14 ZPL 22 6 2 Configuration via the Web Interface 23 6 2 1 Status Tab 24 6 2 2 Setup Tab 25 6 2 3 Security Tab 26 6 2 4 Dev...

Page 4: ... off on Demand without Present Sensor 49 12 3 3 Cutting on Demand with Cutter CU400 52 12 3 4 Pausing and Continuing a Print Job 53 13 FTP Printer Management 54 13 1 FTP Login 54 13 2 FTP Printing 54 13 3 FTP Access to Storage Devices 54 13 4 FTP Firmware Update 55 14 Storage Devices 56 14 1 Suitable Storage Devices 56 14 2 Installation 56 14 3 Directory Structure 56 14 4 Writing 57 14 5 Storage D...

Page 5: ...if not avoided may result in death or serious injury Caution Draws attention to a danger with low risk which if not avoided may result in minor or moderate injury Attention Draws attention to potential risks of property damage or loss of quality i Note Advices to make work routine easier or on important steps to be carried out Environment Gives you tips on protecting the environment Handling instr...

Page 6: ...nstall a standard TCP IP port as additional port for printing X X During installation of the new port choose between Raw and LPR X X Raw IP Enter the same port address in the printer which you have selected during installation i Notice In the delivery status the print services RawIP Port 9100 and LPD are activated on the printer page 19 2 2 Adjusting Windows Printer Setting When the printer driver...

Page 7: ...y appears in the printer display Enter the passkey and select X X Set up print service if necessary 2 1 on page 6 X X Adjust Windows printer setting 2 2 on page 6 Attention X X Do not change the settings of the IP and Gateway on the printer web interface as otherwise the connection to the printer may be lost 2 5 Connecting Label Printer via USB Interface The full speed USB interface allows the lab...

Page 8: ...art No 5977732 is required i Notice A Bluetooth software is delivered with the Bluetooth USB Adapter 1 Connect the Bluetooth USB adapter an to an USB master interface 2 Switch on the printer 3 Install the Bluetooth software on the computer 4 Start the Bluetooth software 5 Start Search devices The printer will be shown in a list of Bluetooth devices 6 Optional For an well defined connection of the ...

Page 9: ...supporting the configuration or checking the function of the label printer 1st Selection Level 2nd Selection Level 3rd Selection Level Info Storage Setup Printing Labels Ribbon Tearing off Cutting Peeling off Labelling Interfaces Ethernet WLAN Network services RS 232 Errors Region Time Display Interpreter ZPL Test Security Diagnostics Extras Help Service Table 2 Structure of the menu ...

Page 10: ...ached X X Start a function The printer will carry out the function possibly after a preparing dialogue or Select a parameter to set The setup possibilities are depending from the parameter type Logical parameters Selection parameters Numerical parameters Date time Figure 3 Samples for parameter setting Scroll bar for rough value setting Decreasing the value step by step Increasing the value step b...

Page 11: ...ntly installed Figure 5 Service key Attention Incorrect settings and data loss via unauthorized access Access protection is deactivated when the service key is inserted Operation of the printer by unauthorized persons can lead to incorrect settings and data loss in this case X X Provide the service key to authorized persons only X X Remove service key after service work and store it in a secure lo...

Page 12: ...mo Transfer 4m 18m 5 IPv4 address of the printer when connected to a network via Ethernet Ethernet IPv4 192 168 9 10 6 IPv6 address of the printer when connected to a network via Ethernet Ethernet IPv6 N A 7 MAC address of the network adapter on the PCB CPU Ethernet MAC 70 82 0e 99 91 63 8 IPv4 address of the printer when connected to a network via WLAN WLAN IPv4 172 20 200 63 9 IPv6 address of th...

Page 13: ...etwork services FTP On card Password ftpadmin Password for FTP firmware update X X Login as ftpadmin Access only when Interfaces Network services FTP On admin Password website Password for Parameter setting via web interface X X Login as admin Access only when Interfaces Network services Website On admin Security web service Authentication type for the SOAP protocol Access only when Interfaces Net...

Page 14: ...cts the test printouts 50 mm s Print position X Shifting of the entire print image perpendicular to the direction of paper flow The absolute shifting is limited by the margins of the print zone Those are determined by the width of the printing line on the printhead The setting can also be adjusted by the software The settings of configuration and software are added together 0 0 mm Print position Y...

Page 15: ...ing changes in the transparency between the label and label gap Bottom Reflect Detection using reflex marks on the bottom of the medium Continuous media Checking the existence of media only Gap sensor Extrapolate labels The positions of the labels which are between the label sensor and the printhead are calculated from the first label recognized by the sensor and the programmed label distance That...

Page 16: ...ut position relative to the rear label edge The setting can also be adjusted by the software The settings of configuration and software are added together 0 0 mm Perforation level with perforation cutter only Setting of the perforation depth The setting can also be adjusted by the software The settings of configuration and software are added together 0 Table 9 Parameters of the Setup Cutting menu ...

Page 17: ...ime Dwell time max 5 s of the pad in the labelling position Only at Transfer mode Roll on 1000 ms Support delay on Setting the switch on delay max 2 5 s for the supporting air between print start and switching on the supporting air The delay prevents swirling at the front of the label and consequently avoids faults when the label is being picked up from the printer 0 ms Support delay off Setting t...

Page 18: ...of the local network Only valid with DHCP Off Gateway Connection address between the local network and other networks Off Gateway address The IP address of the computer router on the network through which the connection can be established is used for this The address of the router can also be issued via DHCP Table 12 Parameters of the Setup Interfaces Ethernet menu WLAN Parameter Meaning Default W...

Page 19: ... Protocol Off SNMP Data exchange between printer and management station via Simple Network Management Protocol Off SNMP community Keyword to assign the SNMP rights public VNC server Activation of the VNC server for remote access to the control panel Off Zeroconf Activation of the auto configuring Zeroconf method for adhoc networks Off Table 14 Parameters of the Setup Interfaces Network services me...

Page 20: ... On With the signal START the removing of the previous label also will be confirmed Off To confirm the label removing the signal LBLREM must be activated Off Table 16 Parameters of the Setup Interfaces I O menu 6 1 9 Errors X X Start menu X X Select Setup Errors Parameter Meaning Default Error Reprint On With a correctable error and corresponding troubleshooting the label being printed when the er...

Page 21: ...is not saved permanently however Time Setting the system time in the HH MM SS format When changing the time ensure that the Timezone Daylight saving and Date parameters are set correctly The time can also be synchronized automatically via the internet using the Ethernet interface The print output of the time occurs in the format set via the Country parameter The time can also be changed via softwa...

Page 22: ...ages JScript and ZPL for data transfer via USB interface JScript RS 232 Choosing between the programming languages JScript and ZPL for data transfer via RS 232 interface JScript FTP Choosing between the programming languages JScript and ZPL for data transfer via FTP JScript LPD Choosing between the programming languages JScript and ZPL for printing with LPD JScript RawIP Choosing between the progr...

Page 23: ... web interface you are requested to enter the user name admin and a password The default value of the password is also admin The password can be changed via the web interface Setup Tab page 26 X X Start the browser X X Call the web interface by entering the IP address via HTTP e g http 192 168 100 208 The Status tab is open on the home screen The web interface contains the following tabs Status ge...

Page 24: ...usly printed paper length with thermal direct printing A list of the events which have occurred since the printer was switched on is to be found in the left bottom section of the tab The right section of the tab shows the current printer display information i Notice By clicking the buttons the printer can be operated in the same manner as by using the touchscreen on the device When the printer dis...

Page 25: ...via the control panel in the Setup menu Figure 7 Setup tab on the printer web interface To change a parameter 1 Locate parameter in the tree structure 2 Set the value of the parameter at the right end of the concerning line A prompt to enter user name and password appears page 13 3 Enter user name and password and click OK ...

Page 26: ...me parameters as the Security menu of the Setup page 13 Figure 8 Security tab on the printer web interface To change a parameter 1 Locate parameter in the tree structure 2 Set the value of the parameter at the right end of the concerning line A prompt to enter user name and password appears page 13 3 Enter user name and password and click OK ...

Page 27: ...ace The contents of the display correspond with those of the Device list Table 24 on page 31 6 2 5 Fonts Tab The most important parameters of the fonts available in the printer are listed on the Fonts tab The table contains both the original fonts in the printer and other fonts loaded into the printer Figure 10 Fonts tab on the printer web interface The parameters correspond to those in the Font l...

Page 28: ...om the chosen tab some help functions can be selected Figure 11 Help menu on the printer web interface Check of the firmware version and offer for update Visit the cab Website Information about the version and the latest alterations of the web interface ...

Page 29: ... position 0 0 mm Perforation level 0 Peeling off Peel off position 0 0 mm Backfeed delay 250 ms Labelling Transfer mode Stamp on Cycle sequence Print Apply Waiting position up Blow time 1000 ms Roll on time 1000 ms Support delay on 0 ms Support delay off 0 ms Start delay 0 ms Vacuum delay On Vacuum control On Peel off position 0 0 mm Interfaces Ethernet Hostname cab 999163 DHCP Off IP address 192 ...

Page 30: ...est Font list The printout can be canceled with Font list Thu Aug 11 09 44 06 2016 cab SQUIX 4 300MP Firmware V5 00 Jul 28 2016 164162031171 No Name Type Description 1 _DEF1 Bitmap Default Font 12x12 dots 2 _DEF2 Bitmap Default Font 16x16 dots 3 _DEF3 Bitmap Default Font 16x32 dots 4 OCR_A_I Bitmap OCR A Size I 5 OCR_B Bitmap OCR B 3 BX000003 TrueType Swiss 721 5 BX000005 TrueType Swiss 721 Bold 5...

Page 31: ...rvice Key 11 10296933 Rev 1 06 Mfr 0985 ID 0BD8 Class FF 00 Protocol FF Driver cab_key USB 5 Microchip Technology Inc AR1100 HID DIGITIZER Full Rev 1 01 Mfr 04D8 ID 0C03 Class 00 00 Protocol 00 Driver usbhid USB 6 Ralink 802 11 n WLAN High 1 0 Rev 1 01 Mfr 148F ID 5370 Class 00 00 Protocol 00 Driver rt2800usb USB 7 USB Flash Disk High 90730B001E66 Rev 1 10 Mfr 13FE ID 1D00 Class 00 00 Protocol 00 ...

Page 32: ...ithout taking the label gaps into consideration This is why endless media are most suitable for this purpose X X Insert printable medium labels endless paper which extends across the entire printing width X X If the printout is to occur using thermal transfer printing insert transfer ribbon with the maximum width X X Start menu X X Select Test Test grid The geometric pattern is printed every 3 sec...

Page 33: ...fer ribbon with the maximum width X X Start menu X X Select Test WiFi status The printout can be canceled with WiFi status Thu Aug 11 10 15 20 2016 cab SQUIX 4 300 Firmware V5 00 Jul 28 2016 164162031171 Channel Name BSS ID Signal level Security 1 default WPA2 PSK 00 24 b2 36 98 60 1 cab firma WPA2 PSK 00 24 b2 36 98 61 1 cab gast WPA2 PSK 00 24 b2 36 98 62 11 default WPA2 PSK 00 24 b2 36 98 60 11...

Page 34: ...bout programming keep a printout of your label file which was created in ASCII Dump Mode handy The printout can be transmitted clearly via fax X X Insert printable medium labels endless paper which extends across the entire printing width X X If the printout is to occur using thermal transfer printing insert transfer ribbon with the maximum width X X Start menu X X Select Diagnostics ASCII Dump Mo...

Page 35: ...ge Insert appears in the display once the advance is complete X X Insert printable medium labels endless paper which extends across the entire printing width X X If the printout is to occur using thermal transfer printing insert transfer ribbon with the maximum width X X Start the diagram printout with Continue The printout can be canceled with Label profile Thu Aug 11 12 38 19 2016 cab SQUIX 4 30...

Page 36: ...le medium labels endless paper which extends across the entire printing width X X If the printout is to occur using thermal transfer printing insert transfer ribbon with the maximum width X X Start menu X X Select Diagnostics Event log Event log Thu Aug 11 14 04 15 2016 cab SQUIX 4 300MP Firmware V5 00 Jul 28 2016 164162031171 Date Description 30 06 16 07 45 TPH 59 0051 300 dpi 1248 dots 30 06 16 ...

Page 37: ...stream X X Select the external storage device X X Enter a file name The predefined name is composed of the identifier log date clock time and the suffix lbl but may also be altered Confirm the selection with X X In the status line of the display the data saving is indicated by the symbol X X Send print jobs All data received by the printer are stored in the lbl file X X To complete the function se...

Page 38: ... module installed on the printer X X Insert SD card or USB memory module X X Start menu X X Select Diagnostics Save print image X X Select the external storage device X X Enter a file name The predefined name is composed of the identifier img date clock time and the suffix png but may also be altered X X Confirm the selection with The png file will be stored in the root of the storage device Figur...

Page 39: ... SD card or USB memory module X X Start menu X X Select Diagnostics Save system log X X Select the external storage device X X Enter a file name The predefined name is composed of the identifier sys date clock time and the suffix png but may also be altered X X Confirm the selection with The display shows the several steps of saving Figure 22 System log saving X X Confirm the completion of saving ...

Page 40: ... is displayed while the firmware is being copied After completion the printer will be re started X X i Notice The firmware update also can be done via FTP printer management 13 4 on page 55 9 2 Save Settings With the Save settings function the printer configuration can be saved to a storage device X X Start menu X X Select Extras If the menu is protected via a PIN a prompt appears in the display E...

Page 41: ...up parameters excepting the passwords page 13 can be reset to the default values X X Start menu X X Select Extras If the menu is protected via a PIN a prompt appears in the display Enter the code number and confirm it X X Select Reset settings The display shows Reset settings X X Select Continue The setup parameters will be reset and printer returns to the Extras menu 9 5 Reset Passwords The funct...

Page 42: ... the medium flow no messages are displayed and the print job is continued even if the cleaning interval has passed X X Start menu X X Select Extras If the menu is protected via a PIN a prompt appears in the display Enter the code number and confirm it X X Select Cleaning interval X X Select a new value and confirm the selection with 9 7 Legal Notices The Legal notices function shows the licenses a...

Page 43: ... Help A list of clips will be shown X X Select a clip The playback of the clip will start Figure 23 Help video clip The playback can be controlled by buttons Leave current clip return to clip selection Pause playback Start playback Stop playback return to start Figure 24 Buttons for playback control ...

Page 44: ...ce key into an USB master interface X X Start menu X X Select Service Reset service counter The display shows Reset service counter X X Select Continue The data recorded by the service counter is set to the value 0 The status print can be used to check whether the values were reset 11 2 Calibrate Label Sensor Access only with service key inserted With the Calibrate label sensor function label sens...

Page 45: ...ith the Printer model function the firmware can be adapted to the device type X X Start menu X X Select Service Printer Model X X Select a model Following the Info function all test prints and the web interface show the selected prucker model 11 Service Functions ...

Page 46: ... on Pin 10 Bit 2 User Bit 2 is set 11 Do not use 12 REPRINT The last printed label will be repeated 24 V between Pin 12 and Pin 25 13 START Print start signal only for Print on demand On 24 V between Pin 13 and Pin 25 14 PAUSE Pause ON OFF Pause ON when 24 V between Pin 14 and Pin 25 15 RIBWARN Warning end of ribbon The ribbon supply roll diameter has undershot a predefined level 0 V on Pin 15 16 ...

Page 47: ...rating voltage 24 V DC 9 6 35 V Switching logic PNP switching Low level 0 7 V DC High level 1 11 V DC Input current per channel 1 5 2 5 mA at 24 V DC Reverse polarity protection yes ESD protection conform to IEC EN 6100 4 4 Digital Outputs conform to IEC EN 61131 2 Operating voltage 24 V DC 11 35 V Switching logic PNP switching Output current per channel 625 mA overload protection Short circuit pr...

Page 48: ...Activate START The first label will be printed and transported to the peel position X X Remove the label X X Activate START to start the next cycle 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 ...

Page 49: ...f Operation X X Send a print job X X Activate START The first label will be printed an transported to the peel position X X Remove the label X X Confirm the label removal with signal LBLREM X X Activate START to start the next cycle 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEEL...

Page 50: ...el X X Confirm the label removal with signal LBLREM The next cycle will be started 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE R...

Page 51: ...e label removal with deactivation of START X X Activate START again to start the next cycle 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT STAR...

Page 52: ...nd cut X X Activate START to start the next cycle 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_I...

Page 53: ...e printed one after the other X X Activate the signal PAUSE After completion of the current label the print job will be paused X X Deactivate the signal PAUSE The print job will be continued 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6...

Page 54: ...ftpadmin admin Table 30 Default passwords i Notice X X The passwords can be changed in the Setup tab of the web interface page 26 After logging on the FTP server is accessible in a manner similar to a Windows folder 13 2 FTP Printing Label files in cab JScript format Programming Manual or in ZPL format can be printed directly via FTP connection X X Establish a FTP connection with the user name ftp...

Page 55: ... folder of the FTP server will be shown X X Copy a valid firmware file e g 500_6714 cfw to the folder The status of the saving procedure is shown by a progress indicator in the display The printer resets automati cally after the update is carried out successfully X X Close the FTP connection Whether the firmware update was carried out successfully can be checked on the Status tab of the web interf...

Page 56: ... external storage devices only X X Slide SD card contact side first into the matching slot until it latches To unlatch SD card press it shortly into the slot and remove it or X X Connect USB flash drive to an USB master interface Attention Risk of data loss X X Do not remove the storage device while it is being accessed 14 3 Directory Structure On storage devices connected to the printer the follo...

Page 57: ...ile XYZ is called up The NOPRINT parameter in command A suppresses the printing of a label when the file is saved To print the label a variable number of times use command A 14 5 Storage Device Functions 14 5 1 Load Label Labels whose descriptions are saved on the storage device can be printed using the Load label function X X Start menu X X Select Storage Load label The display shows the selectio...

Page 58: ...ne single file or all files of the folder can be selected X X Confirm the selection with Under the headline Destination the selection of storage devices will be shown again X X Select destination device and folder X X Confirm the selection with The files are copied The display shows the message Copied file s to Destination X X Select Continue to return to the Storage menu 14 5 4 Format Storage The...

Page 59: ...faces and FTP printer management At functions started from the printer display all storage devices are accessible but the default storage will be offered first X X Start menu X X Select Storage Default storage The display shows the selection of storage devices X X Select a storage device and confirm the selection with 14 Storage Devices ...

Page 60: ...m used Preparing the Computer X X Install the VNC client on the computer Preparing the Printer X X Activate the VNC server under Setup Interfaces Network services VNC server X X Enter password vnc under Security Password VNC For Wireless Access X X Activate WLAN under Setup Interfaces WLAN WLAN X X Find out the WLAN IP Address under Info For Ethernet Access X X Find out the Ethernet IP Address und...

Page 61: ... set the parameter Setup Region Keyboard matching to the used keyboard i Notice X X If the parameter Keyboard is set to Automatic the keyboard assignment will be defined by the setting of the parameter Country The following Country settings have special keyboard assignment Country Keyboard China USA South Africa USA Taiwan USA Mexico Latin America Egypt Arabic Table 32 Special assignments Country ...

Page 62: ...ty F8 Functions like Enter Starts menu Esc Functions like Space Functions like Table 34 Special key functions general In the menu and for entry of variable data Enter Confirms the input Esc Cancels the input and returns Shift Entf Clears the input line Table 35 Special key functions Menu and data input Attention When using a scanner operated as keyboard emulation ensure that the same character set...

Page 63: ...ter With the cabFirmwareUpdater it is possible to start a firmware update via USB Ethernet or serial interface 1 Start the cabFirmwareUpdater 2 Select the printer model 3 Select the interface Port 4 Choose Firmware 5 Locate the firmware file and select it 6 Click Update The selected file will be uploaded to the printer The firmware update will be started automatically 17 cabFirmwareUpdater ...

Page 64: ... Keyboard 61 Key functions 62 L Labelling 17 Label profile 35 Labels 15 Label sensor 15 Legal notices 42 Length correction 44 Load label 57 Load settings 41 M Menu 9 N Network services 19 P Passwords 54 Peeling off 16 Print Apply 17 Printing 14 Printing intensity 14 Print offset 14 Print services 6 Print speed 14 Protocol 19 R Raw IP 6 Region 21 Reset service counter 44 Reset settings 41 Ribbon 15...

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