Burnside T400FX User Manual Download Page 19 | Manualshive

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© 2019 Burnside Telecom Ltd.

Page 19 of 25

Rev 2.1

Troubleshooting

If the amber LED is indicating a fault, it is typically because there is no SIM installed.
Remedy: Turn off the unit and install a SIM. Then turn the unit back on.

If the RED charge LED is flashing abnormally (see page 4):
• The unit is too hot or cold.
Remedy: Locate the terminal in a different location. In particular keep out of direct sunlight.
• The battery has failed.
Remedy: replace the batteries with Burnside approved batteries.

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Summary of Contents for T400FX

Page 1: ... 2019 Burnside Telecom Ltd Page 1 of 25 Rev 2 1 T400FX T400LR Wireless Terminal User Guide ...

Page 2: ...forwarding of incoming mobile calls 8 Configuration of the terminal 9 List of commands 10 Detailed information on commands for all versions 17 Ring back commands 17 Caller ID from PSTN 17 T400LR automatic selection of PSTN 17 Disabling PSTN on T400LR 18 Operating tips 19 Troubleshooting 20 Important safety information 22 Specifications 24 Information on disposal recycling of product 24 Approved ba...

Page 3: ...e rich and can be configured for a variety of applications The T400FX can Be configured to report an exceptional event such as power failure Operate from an internal battery in the event of power failure Support many user programmable features Provide outgoing call progress announcements The T400LR can also Automatically provide backup for landlines in the event of a land line failure Automaticall...

Page 4: ...y it will show the signal strength and name of the mobile network The ringing will stop after 30 seconds or after lifting the handset To test the landline on the T400LR with the handset off hook press the recall button on the phone and the landline will be connected and you should hear a dial tone from the landline LEDs There are three LEDs on the terminal The right hand red LED indicates the stat...

Page 5: ...alls via the mobile network If the SIM is locked or even if no is SIM installed it may still be possible to make emergency calls provided there is signal coverage external power or battery charge remaining The standard mobile emergency code is 112 The following numbers may also be supported depending on your network 000 08 110 118 119 911 999 789 Security features These commands relate to the secu...

Page 6: ...s R and then dial the next person Press R3 to create a conference call To add another person press R and dial the next number When the person answers press R3 to join them to the conference If the call is answered by voice mail or the wrong person press R1 to reject and return to the conference To end the conference call hang up the telephone To remove one person from the conference press R1x wher...

Page 7: ...te All calls 21 phone number 21 21 21 If busy 67 phone number 67 67 67 If not answered 61 phone number 61 61 61 If out of reach 62 phone number 62 62 62 All forwards 002 phone number 002 002 002 All conditional forwards 004 phone number 004 004 004 Examples To register a new number and activate call forwarding when busy to the phone number 01234 567890 67 01234567890 To deactivate call forwarding ...

Page 8: ...3 4 or 1234 CFG3 4 are all valid All commands that do not implicitly require a response are automatically replied to with a summary of the terminal status This automatic reply may be suppressed by placing a stop character after the pin number For example 1234 Cfg1 3 will change the configuration without replying An error in the command will always result in a reply The reply is either sent to the ...

Page 9: ...estarts the terminal PNUM Read and write phone number memories REPORT Report error event to specified destination number RESTORE Restores the default settings STAT Returns the status of the terminal STIME Time to send daily or periodic SMS status TPIN Read and write terminal PIN VER Returns the firmware version number Additional commands for T400LR IPREFIX Selects a prefix to be used to convert in...

Page 10: ...ller ID may be sent to the phone from incoming mobile 0 None default 1 UK 2 ETSI 3 FCC 2 82 n My number sending This determines whether the terminal number is declared to the destination being called 0 Use the setting defined by the network default 1 Number is always sent if supported by the network 2 Number is always withheld 3 83 n Dial delay This determines the delay after receiving the last DT...

Page 11: ...89 n Reserved for future use 10 810 n Recall flash hook The recall flash hook is used to control in call functions such as call waiting and multiparty calling 0 Recall flash hook ignored 1 Recall flash hook accepted default 11 811 n End of call signal method 0 None 1 K Break default 2 Line reversal 3 Kewlstart Asterisk compatible K break 800ms 12 812 n Line reversal on outgoing call connection 0 D...

Page 12: ...e sent automatically either when an error event occurs or regularly at specified intervals The time is set with the STIME command and the destination number for the SMS is set with PNUM11 0 No report default 1 Report status type 1 when an event occurs 2 Report status type 1 daily at time specified and when event occurs 3 Report status type 2 when an event occurs 4 Report status type 2 daily at tim...

Page 13: ...d report threshold Minimum power break period before reporting power break 0 1000 minutes default 5 minutes 22 822 n Number of days between sending automatic status 1 to 28 days default 1 daily See STIME for time of day to send 23 823 n Control operation of terminal with DC plug 0 Disabled default Button is used to activate deactivate terminal 1 Deactivate on plug removal 2 Deactivate on plug remo...

Page 14: ...battery 0 PSTN fully operational on battery default 1 Do not detect incoming calls on PSTN to extend battery standby duration 2 Disable FXO circuit to save power under all conditions restart terminal after setting this 31 831 n LED dimming control 0 LEDs are at maximum brightness default 1 LEDs are automatically dimmed after 30 seconds of inactivity CLOCK 844 YYMMDDHHMMSS When command sent by SMS ...

Page 15: ...T 447123456789 Bobs mobile The name field may be omitted The STAT1 will be sent if an error condition occurs 842 Entering REPORT without a number turns off the automatic error reporting and is equivalent to CFG19 0 For example REPORT RESTOREn 888 n Restore settings of the terminal n 0 Restore all settings to factory defaults but retain phone numbers n 1 Also clear phone number memories STATn Retur...

Page 16: ... 1 Cleared on read 10 Call state 0 for idle 1 for call in progress 11 Battery state 0 for normal 1 for fault 12 IMEI eg 357749031743900 13 PSTN state 0 for normal 1 for fault 14 Reserved always 0 15 Reserved always 1 16 network operator name n 4 Information about the network in human readable format index val index val to index 13 STIME 843 hhmm Time to send SMS status daily or at intervals 24h fo...

Page 17: ...4 05 the calling number is 1234 Caller ID CLI incoming from PSTN For phones that support CLI display and PSTN connections that provide CLI CLI information is passed through the T400 from the PSTN connection regardless of CFG1 T400LR automatic selection of PSTN The default settings of the T400LR is to automatically select the PSTN connection when the connected telephone is taken off hook To call us...

Page 18: ...ation where there is an acceptable level of mobile signal then connect a longer extension cable to the telephone For example the T400 could be in an upper floor near a window and the phone could be in a ground floor lobby Using an external antenna connected by a long cable is less desirable as some of the signal is lost in the cable whereas a long phone extension cable will not impair the performa...

Page 19: ...M installed Remedy Turn off the unit and install a SIM Then turn the unit back on If the RED charge LED is flashing abnormally see page 4 The unit is too hot or cold Remedy Locate the terminal in a different location In particular keep out of direct sunlight The battery has failed Remedy replace the batteries with Burnside approved batteries ...

Page 20: ...pment may not be shielded against the RF signals from your terminal Pacemakers Pacemaker manufacturers recommend that a minimum separation of 20 cm 8 inches be maintained between a hand held wireless phone and a pacemaker The same restriction should apply to the antenna of the terminal If you have any reason to suspect that interference is taking place switch off the terminal immediately Hearing a...

Page 21: ... air contains chemicals or particles such as grain dust or metal powders Emergency calls Important This terminal like any wireless phone operates using radio signals wireless and landline networks which cannot guarantee a connection Therefore you should never rely solely upon any wireless device for essential communications e g medical emergencies Remember to make or receive any calls your termina...

Page 22: ...R GSM In call features Call waiting multiparty calls and explicit call transfer FXS specification BT431A connector for UK model RJ11 connector for EU model DC loop current 20 25 30mA user selectable default 25 Ringing signal 25Hz sinusoidal 60V RMS Ringing load 3 REN Dialling by DTMF CLI passed through from FXO CLI generated from incoming Mobile call FXO specification RJ11 connector On hook and of...

Page 23: ... recast RoHS 2 Directive EMC EN 301 511 covering frequency bands 900 1800 MHz for test clauses 4 2 16 allocated mode 4 2 17 Idle mode and including voltage extremes EN 301489 1 ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 1 Common technical requirements EN 301489 52 Electromagnetic Compatibility EMC standard for radio equipment and services RF Spectrum Efficienc...

Page 24: ...ic batteries All components except for the batteries The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive has been put in place to recycle products using best available recovery...

Page 25: ...7 02 19 1 2 Added section on human exposure to electromagnetic fields on page 20 26 03 19 1 3 Revised product images 18 04 19 1 4 Added auto answer function CFG8 2 Added new call restriction option CFG5 5 Increased range of CFG18 audio level 05 05 19 2 0 New issue to coincide with V2 00 version of firmware 21 06 19 2 1 Added Battery command that was omitted from previous document ...

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