© 2019 Burnside Telecom Ltd.
Page 6 of 25
Rev 2.1
Special mobile call features.
The terminal supports special network call features such as multiparty calling.
Special call features require the use of the button on the attached phone which is
commonly labelled
RECALL
or
R followed by a dial digit
.
Call waiting
Providing call waiting is enabled and supported by your network, an incoming call whilst the
phone is in use will sound a tone in the handset. You have the following options:
Call waiting options
• To ignore the call, wait until the caller either hangs up or is diverted.
• To reject the waiting call and continue with the active call, press
R0
.
• To end the active call and accept the waiting call, press
R1
.
• To put the active call on hold and accept the waiting call, press
R2
.
• To swap between the held call and the active call, press
R2
again.
In-call dialling
To make another call while one call is already active.
• Press the
R
key and dial the number. The active call will be put on hold.
• To swap between the held call and the active call press
R2
.
Multiparty calls
To have a conversation with two or more parties (host + up to 5 participants).
• Dial the first person in the normal way.
• Press
R
and then dial the next person.
• Press
R3
to create a conference call.
• To add another person, press
R
and dial the next number. When the person answers, press
R3
to join them to the conference.
If the call is answered by voice mail or the wrong person, press
R1
to reject and return to the
conference.
To end the conference call, hang up the telephone.
• To remove one person from the conference, press
R1x (where x is the number of the person
in the order the call was set up)
.
• To have a private conversation with one member of the conference, press
R2x (where x is
the number of the person in the order the call was set up)
. The other parties will be placed on
hold. To return to the conference, press
R3
.
• To transfer the call to the other parties and end your call, press
R4
(explicit call transfer).
Notes:
•
The availability of these facilities is dependent on the SIM card and service provider.
•
If you try to add a party to a conference call and the call is answered by voice mail, you
should disconnect that party otherwise the conference may be recorded to voice mail until it
becomes full.
•
Replacing the handset phone will terminate all calls (held, calling, active or waiting).
•
If there is an incoming call while the phone is in use but no call is active, a ringing tone will be
heard through the handset. When the handset is replaced, the phone will ring and the call may
be answered in the normal way.
