MY22XXX - XX_1.0_14.06.2022
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Troubleshooting, fault clearance and repair
The assisted journey
distance is too short.
The battery does not perform as well in
winter weather.
This does not indicate a problem.
The journey distance can be shorter
depending on the road conditions, the
gear level and the total light usage
time.
1
Check battery is charged.
2
Recharge the battery if it is almost flat.
Is the battery fully charged?
If the distance covered with a fully charged battery has
become shorter, the battery may be affected. Replace the
battery with a new one.
The battery is a consumable.
Repeated charging and long periods of
use cause the battery to degrade (loss
of power).
If the distance you can cover with one single charge is very
short, replace the battery with a new one.
It is difficult to pedal.
Are the tyres pumped to an adequate
pressure?
Pump up tyres.
Is the assistance mode set to [OFF]?
Set level of assistance to [HIGH], [STD], [ECO] or [AUTO].
The battery charge might be low.
1
Check battery is charged.
2
Recharge the battery if it is almost flat.
Have you switched on the system with
your foot on the pedal?
1
Switch on the system again without applying pressure to the
pedals.
2
If assistance is still not supplied, contact your specialist
dealer.
Symptom
Cause
Remedy
Table 61: Error solution for assistance system
