MY22XXX - XX_1.0_14.06.2022
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Troubleshooting, fault clearance and repair
9.2.5
On-board computer error
9.2.6
Riding light does not work
Fumes are emitted from
the battery.
1
Remove the battery from the pedelec immediately.
2
Contact the fire service.
3
Observe all the warnings in Section 2 Safety.
Symptom
Cause
Remedy
Table 62: Error solution for battery
Symptom
Cause
Remedy
No data are shown on the
on-board computer when
you press the On-Off
button on the battery.
The battery may not be charged
enough.
1
Charge the battery.
2
Switch on the power.
Is the power switched on?
Press
the on-off button
to switch the power on.
Is the battery charged?
If the battery is fitted to the pedelec and is being charged, it
cannot be switched on. Interrupt charging.
Is the connector fitted to the power
cable correctly?
Check that the power cable connector has not been
disconnected. If this is not the case, contact your specialist
dealer.
A component may be connected which
the system is unable to recognise.
Contact specialist dealer.
The selected gear level is
not shown on the on-
board computer.
The gear level is only shown if the
electronic gear shift is being used.
Check that the power cable connector has not been
disconnected. If this is not the case, contact your specialist
dealer.
The gear shift will switch
automatically when the
pedelec starts up again
after a stop.
In the case of pedelecs with an
electronic hub gear, the pedelec is set
to shift automatically into a gear that
makes it easier to start after a stop
([start mode]).
This is not a malfunction.
The gear set in [Start
mode] is not engaged
when the pedelec is
stopped.
You may have applied too much
pressure on the pedals.
It is easier to change gears if you pedal more gently.
Table 63: On-board computer error solution
Symptom
Cause
Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly. The light is faulty.
1
Take pedelec out of service immediately.
2
Contact specialist dealer.
Table 64: Riding light error solution
