12.
Is the error code associated with this service action event of the form A11-xxx or A01-xxx?
v
Yes:
Continue with the next step.
v
No:
Go to step 17.
13.
Have you begun a list of A
xx
partitions from prior service action events that you processed in this
maintenance analysis procedure (MAP)?
v
Yes:
Go to step 15.
v
No:
Continue with the next step.
14.
Begin a new list of A
xx
partitions by copying the list of partitions obtained in step 11 on page 192.
Go to step 16.
15.
Add the partition list obtained in step 11 on page 192 to the existing list of A
xx
partitions obtained
from processing previous service action events in this MAP.
16.
Remove all entries in the list of all partitions you recorded in step 11 on page 192. If you are referred
to the list of partitions obtained in step 11 on page 192 in future steps, the list is empty. Go to step
17.
17.
Select and highlight the service action event from the Manage Serviceable Events window.
18.
Click
Close Event
.
19.
Add comments for the serviceable event. Include any unique additional information. Click
OK
.
20.
Add or update FRU information:
Did you replace, add, or modify a FRU of the open service action event?
v
Yes:
Continue with the next step.
v
No:
Go to step 22.
21.
Click
OK
to close the service action event.
22.
Is the list of all partitions you recorded in step 11 on page 192 empty?
v
Yes:
Go to step 30 on page 194.
v
No:
Continue with the next step.
Chapter 3. Closing a service call
193