Auto
answer
Voice Message
35*
or
3S1
This feature is available on all Voice Module
Systems
Pre-recorded day service gre
et
ing
If you have a Voice Module installed, the
following pre-programmed greeting is played
to external callers while the system is in day
service:
'Thank you for calling. There is no
one available to handle your call at the moment.
If you wish to leave a message please do so after
the tone'.
If
you wish, you can use this feature to allow
incoming callers to leave messages on your
system at times when the phones are
unattended.
To use Auto Answer
•Dial the code (35*) or (35)1
from extension
20 only.
• The Systemphone shows either
CUSTOMER MSG
ON
if you have recorded your own greeting, or
DEFAULT MSG ON
if you are using the pre
programmed greeting. All calls will then be
answered by the system.
To cancel Auto Answer
•Dial the code (35*) or (35)1 again from
extension
20.
NOTE:
on earlier versions of software, when
a Voice Module is installed, the prompt to
'Record
0/G
message' is displayed until a
greeting is recorded. When the Auto Answer
is activated or cancelled, the message
'0/G
message off is displayed for a short period.
Personalised greeting
Your personalised greeting, if recorded, is
heard by callers only when the Auto Answer
facility has been switched on by dialling 35*
or (35)1 at extension
20.
The greeting may be of up to
20
seconds
duration and may prompt a caller to dial an
extension number or to leave a message, for
example.
1This feature code is used in earlier software
releases of BT Revelation.
Using the Vou:e Module
To record a personalised greeting
• From the programming position, dial
70
followed by the system PIN. The
Systemphone shows
Di al admi
n
code.
• Dial the admin code (*5). The Systemphone
shows
*5
Speak to record.
Caution
When you dial
*5,
you see the prompt
! ! WARN
I
NG! !
and you hear
"Recording an
outgoing message will delete your stored
incoming messages. If you wish to proceed
please dial
*5". You then see
*5
to proceed.
• At the end of your greeting, press
#
to save it.
If the system
is
powered down the greeting must
be re-recorded.
A
prompt will be shown on the
display when the system
is
powered up again.
To play back your personalised greeting
• From the programming position, dial
70
followed by the system PIN. The
Systemphone shows
Di a
1
admi
n
code.
•Dial the admin code (*6). The Systemphone
shows
*6
O/G Message
and your greeting is
played.
'Store full' greeting
If a call is received and it is not possible to
store any further messages, the following
standard greeting will be given to the caller:
'Thank you for calling. There is no
one
available to deal with your call at the moment. If
you wish to contact a particular extension please
dial the number'.
To switch to your greeting while in day
service
You may switch over to your recorded
greeting while the system is in day serviCe.
This does
not
switch the system over to night
service.
•Dial the code (35*) or (35) from extension
20
only.
33
Summary of Contents for Revelation
Page 1: ... BT Revelation Owners handbook IIncludes ISDN2 Option I ...
Page 2: ......
