Page 31 of 40
Installation, Maintenance and Operation Manual V24a (June 2012)
British Telecommunications plc 2012
Appendix B | Redcare Secure Unit Generated Events
There are two forms of alarm message supported by Secure.
A Pin is used in this document to mean physical wiring, or an applied voltage, to a terminal on the
Secure itself (e.g. 1 to 16 on the Secure product), and also a state detected by the Secure (e.g. pin
955 meaning PSTN voltage failure), or Redcare Platform (e.g. pin 1023 meaning wireline event).
A Zone is used to mean an area or region of the protected premises, as identified by the alarm
panel, generated as a SIA, ContactID for FastFormat alarm and delivered via Dial Capture. It is
delivered to the ARC in the form of a serial data message forwarded by the Secure.
Redcare do not perform any processing or modification on the message format received by the
Secure from the alarm panel Zone alarm and forwarded to the ARC.
Redcare send Pin and Zone alarms in separate, distinct fields in the alarm message to the ARC and
never send Pin alarm and zone alarms in the same message.
Redcare Secure generates events for various unit, system and diagnostic alarms. The values listed
in Figure 22 are the codes that are signalled by the unit in Pin, ContactID, Fast Format and SIA
modes for these events.
IMPORTANT NOTE: If intending to use dial capture, please confirm beforehand with your
ARC that their automation software is capable of differentiating correctly between Pin alarms
(Secure or Redcare Platform generated alarms) and alarm panel generated Zone alarms via
Dial Capture.
Description
Pin
CID
(zone)
SIA
(zone)
FF (zone) Time to Active
Low DC Input
Level
985
302 (999)
YT/YR
6 (2)
E – Immediate;
R – Immediate
PSTN voltage fail
955
356 (999)
LT/LR
6(5)
E – 120s; R – 30s
Bad Packet Count
Threshold
Exceeded
959
352 (999)
ET/ER (999)
6 (3)
E – Exceed Count;
Bad Checksum
958
311 (999)
ET/ER (993)
6 (3)
E – Exceed Count;
Missing Heartbeat
982
312 (999)
ET/ER (991)
6 (3)
E – 10 days;
R – Immediate
Off Hook Timeout
957
313 (999)
ET/ER (989)
6 (3)
E – 10 Min;
R – Immediate
Dial Fail
983
314 (999)
ET/ER (987)
6 (3)
E – 20 Sec;
R – Immediate
Runaway Panel
956
316 (999)
ET/ER (983)
6 (3)
E – 10 Min;
R – Immediate
Panel
Disconnected
992
317 (999)
ET/ER (981)
5 (1)
E – 2 Min;
R – Immediate
GPIP1-16
1-16
323
(901-916)
UA/UR (901-
916)
7 (1)
E – Immediate;
R – Immediate