EN - 35
Defects during which the geometry of the unit is damaged (accident or overloading or inappropriate
adjustment), or if there is evident leakage of air or oil caused by penetration of dirt and water under the
seal, there are clear grooves or traces of corrosion on the sliding parts, cannot be acknowledged in
relation to the rear suspension.
Steering
Steering
Steering
Steering
The warranty applies to material defects, deformation of the fork arms is not recognised if the stem is
tightened excessively or the stem is deformed after being extended above the mark for maximum
permissible extension. Operation of the bicycle requires control and adjustment of play in the headset,
which is why knocked out, corroded or dirty bearing tracks cannot be acknowledged as a justified claim.
Bottom bracket
Bottom bracket
Bottom bracket
Bottom bracket
Defects of the material and its thermal processing are included in the warranty. Normal adjustment of
play is not covered by warranty. It is also not possible to recognise deformed or stripped threads of
components and damaged crank arm torx sockets. Stripped bearing races and corroded parts are not
covered by warranty. Please regularly check the condition of the bottom bracket and react appropriately
to any potential origin of noticeable play immediately.
Pedals
Pedals
Pedals
Pedals
The warranty applies to provable material defects. Wear as a result of use, loosening or cracking of
frame joints or bending of pins caused by impact are not a reason to recognise a claim. Generation of
sound and adjustment of play are not covered by warranty, but post-warranty servicing. Be careful of the
moving parts of pedals becoming loose, check that these are correctly tightened. The warranty does not
apply to loss of loose parts.
Wheels
Wheels
Wheels
Wheels
The warranty covers material defects (cracked rim, hub, sprocket, axle) including defects of surface
treatment. A key criterion for accepting a warranty claim on the basis of operating play and noise
generated by the running of the sprocket is functionality. Stripped bearing races, penetration of dirt into
the freewheel element and hub bearings and corroded parts are not covered by warranty.
Brakes, gear shift mechanism, front and rear
Brakes, gear shift mechanism, front and rear
Brakes, gear shift mechanism, front and rear
Brakes, gear shift mechanism, front and rear derailleurs
derailleurs
derailleurs
derailleurs
The warranty covers material defects. The warranty does not apply to adjustment. Adjustment may
change as a result of storage, manipulation and cycling and repeated adjustment is part of normal
bicycle maintenance. Shifting gears, particularly using the front derailleur levers, requires some
sensitivity. The warranty cannot be applied to potential stripping of the mechanism as a result of use of
inappropriate force.
Saddle, seat post
Saddle, seat post
Saddle, seat post
Saddle, seat post
The warranty covers material defects and the defect is assessed from the aspect of impact on
function. A claim cannot be applied on the basis of grooves caused by moving the seat post in the saddle
tube. Claims on the basis of the seat post are not recognised if it was extended past the mark of
maximum permissible extension. Claims also cannot be applied against bent seat posts as a result of
accident or overloading when jumping, bending of the saddle rails, damage to the cable guide of
telescopic seat posts in the saddle tube, torn saddle covers, etc.
Chain
Chain
Chain
Chain
The warranty covers material defects (e.g., broken links). The warranty does not apply to wear as a
result of normal use. The warranty does not apply to broken chains as a result of insensitive gear shifting
(disconnection at the pin), deformation as a result of operation (overturning), operating wear (chain
stretch, so-called maximum permissible spacing between the links) and if maintenance is neglected
(corrosion, jamming due to dirt, etc.).
Reflectors, chainset cover, spoke cover
Reflectors, chainset cover, spoke cover
Reflectors, chainset cover, spoke cover
Reflectors, chainset cover, spoke cover
The warranty applies to material defects. Fractured or broken parts are not covered by warranty.
Disc and hydraulic brakes
Disc and hydraulic brakes
Disc and hydraulic brakes
Disc and hydraulic brakes
The warranty applies to manufacturing and material defects. The warranty cannot be applied to
damage caused by accidents, neglected maintenance or unprofessional repairs. In the case of hydraulic
brakes, always use hydraulic brake fluid recommended by the manufacturer. The properties of brake
fluid differ so much that use of incorrect fluid can cause serious damage to the entire brake system.