Brother P-Touch 18R User Manual Download Page 62

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TROUBLESHOOTING

Error Messages

When an error message appears on the display, follow the directions provided below.

Error Messages

Press any key to clear the error message.

Message

Cause/Remedy

The rechargeable battery is running low. Charge the battery
or connect the AC adapter before continuing.

An incompatible AC adapter is connected. Use only the AC
adapter designed exclusively for the rechargeable battery
provided with your P-touch.

The tape cutter is closed when you try to print or feed tape.
Turn the P-touch off and then on again before continuing.
When tape is tangled in the cutter, remove the tape.

There is no text, symbols or bar code data entered when you
try to print or preview a label. Enter data before continuing.

There is no tape cassette installed when you try to print or
preview a label, or feed tape. Install a tape cassette before
continuing.

The tape cassette is changed while printing, etc. Make sure
the correct tape cassette is inserted before printing.

There are already five lines of text when you press the

key. Limit the number of lines to five.

There are already three lines of text when you press the

key while using 12 mm tape. Limit the number of lines

to three.

There are already two lines of text when you press the

key while using 9 mm or 6 mm tape. Limit the number of

lines to two.

The maximum number of characters have already been
entered. Edit the text and use fewer characters.

Summary of Contents for P-Touch 18R

Page 1: ...P 8 ...

Page 2: ...u Nagoya 467 8561 Japan declare that this product is in compliance with the essential requirements and other relevant provisions of Directives 2004 108 EC and 2005 32 EC The Adapter AD 18ES is in compliance with the essential requirements and other relevant provisions of Directive 2006 95 EC The Declaration of Conformity DoC is on our Web site Please go to http solutions brother com choose region ...

Page 3: ...oftware features advanced label formatting block formats bar codes and auto numbering functions Carry your compact rechargeableP touch with you anywhere without worrying about power supply The battery charger also serves as a convenient storage stand so the P touch is always at hand and ready for use You can quickly increase your labeling power and design and print complex labels from your compute...

Page 4: ...all and charge the battery Set a tape cassette Turn the P touch on P 16 P 19 P 21 To createa label if the battery is not charged connect theAC adapter directly to the P touch machine Refer to AC Adapter on page 19 2 In addition to entering text the P touch has a large range of editing functions Create labels like these Enter the label text from the keyboard P 23 3 You can check the layout of your ...

Page 5: ...r to step 1 in the previous section Prepare the personal computer Enter the label text using P touch Editor Print the label 1 2 Install the software Software Installation Guide P 21 Software Installation Guide Connect the USB cable Turn the P touch on 3 Software Help Create labels with complex designs like these 4 Software Help ...

Page 6: ...serve the following may result in fluid leaking overheating rupture or fire causing burns or other injuries Do not throw the battery into a fire or heat solder or weld disassemble or modify the battery Do not allow metallic articles to short circuit the terminals of the battery Do not carry or store the battery together with metallic articles Do not remove or damage the plastic cover on the batter...

Page 7: ...ovided Do not overload the power outlet Do not place heavy objects on damage or modify the power cord or plug Do not forcibly bend or pull the power cord Do not use a damaged power cord Do not touch the AC adapter or power plug with wet hands Make sure that the plug is fully inserted to the power outlet Do not use an outlet that is loose P touch Failure to observe the following may result in fire ...

Page 8: ...rry or store the battery charger together with metallic articles AC adapter Be sure to disconnect the AC adapter and battery charger from the power outlet and the P touch when not using the P touch for any extended period of time Always hold the plug when disconnecting the power cord from the power outlet Tape cutter Do not touch the tape cutter with your hands This may result in injury Usage stor...

Page 9: ... touch in direct sunlight near heaters or other hot appliances in any location exposed to extremely high or low temperatures high humidity or dusty locations Standard operating temperature range 10 C to 35 C Be careful not to scratch the CD ROM Do not place the CD ROM in any location exposed to high or low temperatures Do not place heavy objects on the CD ROM or bend it The software on the CD ROM ...

Page 10: ...iple copy auto numbering functions To create and print bar code labels Bar code function To save a label layout Memory function 1 2 3 P 49 P 52 P 28 P 46 P 23 P 32 ABC auto format function ABC ABC ABC Quick Index Quick Index This section provides quick and easy access to information on tasks often needed by users Simply look for your task below and then go to the page indicated If the task you are...

Page 11: ... Off 21 Feeding Tape 22 LCD Contrast 22 EDITING A LABEL 23 Entering and Editing Text 23 Entering Text from the Keyboard 23 Adding a New Line 23 Moving the Cursor 23 Inserting Text 23 Deleting Text 24 Entering Symbols 24 Entering Symbols Using Key 24 Entering Symbols Using the Symbol Function 25 Entering Accented Characters 26 Entering Accented Characters Using Key 26 Entering Accented Characters U...

Page 12: ...ing a Single Copy 45 Printing Multiple Copies 46 Auto numbering Labels 47 Mirror Printing 48 Tape Cutting Options 49 Attaching Labels 51 USING THE FILE MEMORY 52 Storing a Label into Memory 52 Opening a Stored Label File 53 Deleting a Stored Label File 54 MAINTAINING YOUR P touch 55 Resetting the P touch 55 Maintenance 55 Cleaning the Main Unit 55 Cleaning the Print Head 55 Cleaning the Tape Cutte...

Page 13: ...TARTED Check that the package contains the following before using your P touch Unpacking Your P touch P touch PT 18R TZ tape cassette CD ROM USB cable AC adapter The plug may differ by countries Rechargeable battery Battery charger User s Guide Software Installation Guide ...

Page 14: ...ped from the factory the LCD display is covered with a protective sheet to prevent damage Remove this sheet before using the P touch Tape viewer Back cover Tape exit slot AC power lamp Back cover opening grip Rechargeable battery Release lever Tape cutter Tape cassette case Rechargeablebattery case cover Print head AC adapter connector Charging terminals ...

Page 15: ...f the cursor is deleted when the key is pressed 3 Return mark Indicates the end of a line of text 4 Caps mode Indicates that the Caps mode is on 5 8 Style guidance Indicates the current font 5 character size 6 character style 7 and frame 8 settings 9 Tape length Indicates the tape length for the text entered 10 Cursor selection Indicates that you can use the cursor keys to select the items on the ...

Page 16: ...GETTING STARTED 14 LCD Display Keyboard Key Names and Functions ...

Page 17: ...ed by simply pressing a character key Use these keys to type letters or numbers Uppercase letters symbols or accent characters can be entered using these keys in combination with the or keys Use this key in combination with the letter and number keys to type uppercase letters or the symbols indicated on the number keys Use this key in combination with keys that have blue characters above them to t...

Page 18: ...ery case cover in the direction of the arrow and open the case Connect the battery as shown in the figure Make sure that the wires to the connector match the black and red stickers on the case Power Supply Connect the AC adapter directly to the P touch to use it immediately after purchase or when the battery s charge becomes low Disconnect power to the P touch when installing or removing the recha...

Page 19: ...nto the connector on the battery charger and insert the AC adapter plug into a standard electrical outlet Place the P touch on the battery charger When it is sitting on the battery charger correctly the AC power lamp on the P touch lights 4 5 Release lever Make sure that the release lever is up when closing the back cover The back cover cannot be closed if the release lever is pressed down 1 Charg...

Page 20: ...over The AC power lamp lights when the P touch is set in the battery charger and the AC adapter is connected to the battery charger or when the AC adapter is connected directly to the P touch regardless of whether a battery is fitted or charging is complete Be sure to charge the battery before using the P touch Connect the AC adapter directly to the P touch to use it when the battery s charge beco...

Page 21: ...ntend to use the P touch for an extended period Do not pull or bend the AC adapter cord Useonly the AC adapter AD 18ES designed exclusively for your P touch Failure to observe this may result in an accident or damage Brother shall not assume any responsibility for any accident or damage resulting from not using the specified AC adapter Do not connect the AC adapter to a non standard electrical out...

Page 22: ...2 When inserting the tape cassette make sure that the tape and ink ribbon do not catch on the print head Tape exit slot 3 4 Make sure that the release lever is up when closing the back cover The back cover cannot be closed if the release lever is pressed down Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette Refer to Feeding Tape on page 22 Do no...

Page 23: ... off if no key is pressed within a certain time under certain operating conditions Refer to the Auto Power Off Time table below for details If the battery is still charged or the P touch is connected to an electrical outlet by the AC adapter the previous session s information is displayed when the power is turned on P touch only Connected to PC With AC adapter 1 hour 1 hour With battery 5 minutes ...

Page 24: ...elect a contrast level using the or key The screen contrast changes each time you press the or key allowing you to set the most suitable contrast Press the key Feeding Tape Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette Do not pull the label coming out of the tape exit slot Doing so will cause the ink ribbon to be discharged with the tape Do n...

Page 25: ...own press the or keys Each press of the key moves the cursor one space or line To move the cursor to the beginning or end of the current line hold down the key and then press the or keys To move the cursor to the very beginning or end of the text hold down the key and then press the or keys Inserting Text To insert additional text into an existing line of text move the cursor to the character to t...

Page 26: ...ct Text Format to delete all text and format settings Press the key All text is deleted All format settings are also deleted if Text Format was selected Including the symbols available on the keyboard there are a total of 103 symbols including international and extended ASCII characters available with the Symbol function There are two methods of entering symbols Using the key Using the Symbol func...

Page 27: ...f text zSymbol Listz The last symbol entered is selected in the list displayed 1 2 3 Press the key to return to the previous step Refer to the Symbol List table for a complete list of all groups and symbols available Group Symbols A Punctuation B Business C Mathematics D Bracket E Arrow F Unit G International H Number I Pictograph J Electrical K Others The use of the CE mark is strictly governed b...

Page 28: ...red using the key To enter one of these accented characters hold down the key and then press the desired key Entering Accented Characters Using Composite Character Keys Composite characters consist of a letter and a diacritical mark The diacritical marks available are and Hold down the key and then press the key for the desired diacritical mark The diacritical mark is displayed Type in the desired...

Page 29: ...s Keep typing the same letter until the desired composite character is selected or select it using the or keys Press the key The selected composite character is inserted into the line of text zAccented Character Listz Caps mode can be used with the Accent function 1 2 3 4 Press the key to return to the previous step Refer to the Accented Character List table for a complete list of all accented cha...

Page 30: ...re NOT applied if you do not press the key 3 Press the key to return to the previous step Press the key to set the selected attribute to the default value Refer to the Setting Options table for a list of all available settings Small characters may be difficult to read when certain styles are applied eg Shadow Italic When selecting S M and L in the text size attributes the actual size when printed ...

Page 31: ...S Width 2 1 2 3 1 2 Style1 OFF BLD Bold OUT Outline SHD Shadow Style2 OFF ITL Italic VRT Vertical Attribute Value Result By combining the Style1 and Style2 settings you can create Italic Bold Italic Outline Italic Shadow Vertical Bold Vertical Outline and Vertical Shadow styles ...

Page 32: ...th is set to Fixed press the key again and set the label length using the or keys or the number keys Press the key to apply the settings zSetting Optionsz Setting Label Attributes 1 When setting the label length hold down the or keys to change the value in increments of 10 2 New settings are NOT applied if you do not press the key 3 Press the key to return to the previous step Press the key to set...

Page 33: ...ributes Frame 5 6 7 8 9 10 11 12 13 14 Align L Left C Centre R Right Length Auto The length of the label is automatically adjusted based on the amount of text entered Fixed The length of the label can be set within the range 40 300 mm Attribute Value Result ...

Page 34: ...ls can be read by the bar code reader For best results print bar code labels in black ink on white tape Some bar code readers may not be able to read bar code labels created using coloured tape or ink Use the Large setting for Width whenever possible Some bar code readers may not be able to read bar code labels created using the Small setting Continuously printing a large number of labels with bar...

Page 35: ...p 5 Press the key A list of characters available for the current protocol is displayed Select a character using the or keys then press the key to insert the character in the bar code data Press the key to insert the bar code in the label Two bar code marks are displayed in the text Under characters printed below bar code ON OFF C Digit check digit OFF ON only available for the CODE39 I 2 5 and COD...

Page 36: ...acter Code Special Character Code Special Character 0 SPACE 24 48 DC3 1 25 49 DC4 2 26 50 NAK 3 27 51 SYN 4 28 NUL 52 ETB 5 29 53 CAN 6 30 SHO 54 EM 7 31 STX 55 SUB 8 32 ETX 56 ESC 9 33 EOT 57 10 34 ENQ 58 FS 11 35 ACK 59 12 36 BEL 60 GS 13 37 BS 61 14 38 HT 62 RS 15 39 LF 63 16 40 VT 64 US 17 41 FF 65 DEL 18 42 CR 66 FNC3 19 43 SO 67 FNC2 20 44 SI 68 FNC4 21 45 DLE 69 FNC1 22 46 DC1 23 47 DC2 ...

Page 37: ... marks on the data entry screen and press the key Using the Auto Format function you can quickly and easily create labels for a variety of purposes such as file tabs equipment labels name badges etc Simply select a layout from one of the ten templates or sixteen block layouts enter the text and apply formatting as desired Using Templates Example creating an Asset Tag Press the key to display the A...

Page 38: ...he key and press the key to display the Print Options menu 6 The C Digit attribute is only available for the CODE39 I 2 5 and CODABAR protocols 7 Caps mode can be used when entering text 8 Select Edit to change the text data or style settings Select Quit to exit the Auto Format function 9 10 Press the key to return to the previous step On the Style and Bar Code Setup screens press the key to chang...

Page 39: ...alue Details Template Name Binder Spine 18 mm x 254 mm File Tab 12 mm x 89 mm Hanging Folder 12 mm x 45 mm Asset Tag 18 mm x 70 mm Bin Box 18 mm x 76 mm Equipment Label 18 mm x 58 mm Faceplate VRT 12 mm x 70 mm Cable Wrap 18 mm x 39 mm Name Badge 1 18 mm x 58 mm Name Badge 2 12 mm x 70 mm ...

Page 40: ...h has changed the default layout for the new tape width is displayed Select a block layout using the or keys Press the key The Style screen is displayed Select an attribute using the or keys and then set a value for that attribute using the or keys Press the key The block layout text entry screen is displayed Enter text and then press the key Repeat for each text field After all text fields are co...

Page 41: ...yout Select Quit to exit the Auto Format function 9 Press the key to return to the previous step Refer to the Block Layouts table for a list of available block layouts The Clear All Text message is displayed when the key is pressed while entering text Press the key to delete all text or press the key to not delete the text If the width of the current tape cassette does not match the set width for ...

Page 42: ...Using Auto Format Layouts zBlock Layoutsz Attribute Value Details Block layout 18 mm tape 2 Line A 2 Line B 3 Line 1 2 Line A 1 2 Line B 1 3 Line 1 4 Line 1 5 Line Block layout 12 mm tape 2 Line A 2 Line B 3 Line 1 2 Line ...

Page 43: ...1 2 3 4 5 6 7 8 9 41 z EDITING A LABEL Using Auto Format Layouts Block layout 9 mm tape 2 Line A 2 Line B 1 2 Line Block layout 6 mm tape 1 2 Line Attribute Value Details ...

Page 44: ...play the Tools menu and then select Currency Setup using the or keys Press the key The Currency Setup screen is displayed Select an attribute using the or keys and then set a value for that attribute using the or keys or the numeric keys to enter the conversion rate Press the key to apply the settings Automatic Currency Conversion 1 2 3 New settings are NOT applied if you do not press the key 4 Pr...

Page 45: ...tionsz Attribute Value Details Currency CHF Swiss franc DKK Danish krone GBP British pound NOK Norwegian krone SEK Swedish krona AUD Australian dollar CAD Canadian dollar HKD Hong Kong dollar USD US dollar ANY1 ANY2 Order EUR 1st EUR 2nd Separator SPACE new line Rate Enter the conversion rate ...

Page 46: ...ols menu and then select Currency Conversion using the or keys Press the key The Currency Conversion screen is displayed Select the conversion direction using the or keys and type in the value to be converted Press the key to complete the conversion 1 2 3 4 Press the key to return to the previous step ...

Page 47: ... for printing Label Preview 1 Press the key to return to the text entry screen To scroll the preview to the left or right end hold down the key and press the or keys To print the label directly from the preview screen press the key or open the Print menu and select a print option Refer to Printing a Label below for details The print preview is a generated image of the label and may differ from the...

Page 48: ...rinted 2 To stop printing press the key to turn off the P touch When the battery is low the message Recharge Battery appears after printing Recharge the battery before continuing printing or connect the AC adapter directly to the P touch to continue printing Thereareseveral other messages that may appear when you press the key Refer to Error Messages on page 60 and check the meaning of any message...

Page 49: ...cremented in the numbering sequence and press the key The numbering end point screen is displayed Move the cursor to the last character to be incremented in the numbering sequence and press the key The number of labels to be printed is displayed Select the number of labels to be printed using the or keys or type the number using the number keys Press the key The labels are printed As each label is...

Page 50: ...ting indicate the count number of copies Pressing the key when selecting the number of copies resets the value to 1 the default Auto numbering can also be applied to bar codes When a bar code contains an auto numbering sequence no other fields in the label can contain an auto numbering sequence The auto number portion of the label is incremented after each label is printed Only one auto numbering ...

Page 51: ...ey to display the Tools menu and then select Cut Option using the or keys Press the key to display the Cut Option menu and then select an option using the or keys Press the key to apply the settings 4 Press the key to return to the previous step Text should be printed on clear tape when using the mirror printing function The copy and auto numbering functions cannot be used together with the mirror...

Page 52: ... several labels continuously Automatically cuts a piece of blank tape before printing the first label and then cuts the tape after each label is printed The labels have a 4 mm margin on the left and right ends The tape is not fed and cut after the last label is printed No Cut Use this setting to print a strip of labels with no cuts in between Using the Cut key will feed and cut the last label prin...

Page 53: ...m with your finger to attach the label Attaching Labels 1 2 3 The backing of some types of tapes may be pre cut to make it easier to peel the backing Labels may be difficult to attach to surfaces that are wet dirty or uneven The labels may peel off easily from these surfaces Be sure to read the instructions provided with Fabric tape Strong adhesive tapes or other special tapes and observe all prec...

Page 54: ...ress the key to save the label under the selected file number The file is saved and the screen returns to the text entry screen When the file memory is full each time you save a file you will need to overwrite one of your stored files Labels created using the Auto Format function cannot be stored in the memory You will lose your stored files if the AC adapter is disconnected and the battery charge...

Page 55: ...number of a stored label is displayed The label text is also displayed to identify the label Select a file number using the or key and then press the key to open the selected file The file is opened and displayed on the text entry screen Opening a Stored Label File 1 2 Only file numbers of files with label data stored are displayed 3 4 Press the key to return to the previous step The message No Fi...

Page 56: ...xt is also displayed to identify the label Select a file number using the or key and then press the key The message Delete is displayed Press the key to delete the file The file is deleted and the screen returns to the text entry screen Deleting a Stored Label File 1 2 Only file numbers of files with label data stored are displayed 3 4 5 Press the key to cancel deleting the file and return to the ...

Page 57: ...lightly dampened cloth on difficult to remove marks Cleaning the Print Head Streaks or poor quality characters in printed labels generally indicates that the print head is dirty Clean the print head using a cotton swab or optional print head cleaning cassette TZ CL4 Resetting the P touch 1 Release the key before releasing the other keys All text format settings option settings and stored label fil...

Page 58: ...the cutter Cleaning the Charging Terminals Wipe the charging terminals using a soft dry cloth or cotton swab About once every year wipe the cutter blade using a cotton swab moistened with alcohol Do not touch the cutter blade directly with your bare hands Charging terminals Clean terminals at least once every month Always unplug the AC adapter from the electrical outlet before cleaning the termina...

Page 59: ...for your P touch is connected correctly Are you using the correct AC adapter Make sure that you are using the AC adapter designed exclusively for your P touch included in package Is the rechargeable battery fitted correctly Remove and re fit the rechargeable battery Is the rechargeable battery charged sufficiently The battery s charge may be low Charge the battery The battery s charge may run low ...

Page 60: ...l out the jammed tape and then cut the tape with scissors Check that the end of the tape passes through the tape guide and reinstall the tape cassette The label is not printed correctly Is the tape cassette installed correctly When installing a cassette press firmly until it clicks into place Is the print head clean If not clean the print head using a cotton swab or optional print head cleaning ca...

Page 61: ...pears Is the battery low and the AC adapter not connected Load the battery or connect the AC adapter directly to the P touch The label is not cut automatically Is Cut Option set to Chain or No Cut When these options are set the tape is not fed after printing the label Check the Cut Option setting or press the key to feed and cut the tape Label files saved previously are now empty Have the battery ...

Page 62: ...pe There is no text symbols or bar code data entered when you try to print or preview a label Enter data before continuing There is no tape cassette installed when you try to print or preview a label or feed tape Install a tape cassette before continuing The tape cassette is changed while printing etc Make sure the correct tape cassette is inserted before printing There are already five lines of t...

Page 63: ...ber of characters for the selected layout have already been entered Edit the text to use fewer characters or use a different layout The value entered for the tape length is invalid Enter a valid value for the tape length The tape length set using the Fixed tape length setting is shorter than the total length of the left and right margins applied for the Margin L cutting option Select a different c...

Page 64: ... bar code data The number of digits entered in the bar code data does not match the number of digits set in the bar code parameters Enter the correct number of digits The bar code data entered does not have the required start stop code A B C or D required at the beginning and end of the bar code data for the CODABAR protocol Enter the bar code data correctly There is already a bar code entered in ...

Page 65: ...es 12 mm tape 1 3 lines 9 mm tape 1 2 lines 6 mm tape 1 2 lines Print direction Horizontal Vertical Continuous printing 1 99 labels Print preview Yes Cut and feed Margin L Margin S Chain No Cut Characters Internal character set Total of 283 characters 62alphanumeric 103 symbols 119 accented characters note that one character appears in both symbols and accented characters Text buffer 153 character...

Page 66: ...ff Battery 5 min AC adapter 1 hour When using P touch only When connected to a PC 5 min with no operation 1 hour after printing from PC Size Dimensions 149 mm W x 52 mm D x 122 5 mm H Weight 580 g without a tape cassette and battery installed Other Operating temperature humidity 10 35 C 20 80 humidity without condensation Maximum wet bulb temperature 27 C Item Specification Type Nickel metal hydri...

Page 67: ...tting 24 text only 24 E entering accented characters 26 symbols 24 text 23 uppercase letter 23 F Feed Cut function 22 fonts 28 formatting character attributes 28 label attributes 30 K Keyboard 13 L length 30 Line number 13 N new line 23 P Power Supply 16 R rechargeable battery charging 17 installing 16 replacing 18 Return mark 13 S size 28 style 28 Symbol List 25 symbols 24 T tape cassettes 19 tap...

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