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Cause
Action
Interface
machine and the mobile
device.
There is a wireless
computer, Bluetooth
®
-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
Move other devices away from the Brother machine or the mobile
device.
Wi-Fi Direct
You have checked and tried
all of the above, but your
Brother machine still cannot
complete the Wi-Fi Direct
configuration.
•
Turn your Brother machine off and back on. Then, try to
configure the Wi-Fi Direct settings again.
•
If you are using your Brother machine as a client, confirm how
many devices are allowed in the current Wi-Fi Direct network,
and then check how many devices are connected.
Wi-Fi Direct
For Windows
If your wireless connection has been interrupted, and you have checked and tried all of the above, we
recommend using the Network Connection Repair Tool.
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
Cause
Action
Interface
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
•
Windows
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type
the information below:
-
In
Name
:
Type any description, for example Brother NetScan.
-
In
Port number
:
Type 54925.
Type 137.
Type 161.
-
In
Protocol
:
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
•
Mac
(Brother iPrint&Scan)
In the
Finder
menu bar, click
Go
>
Applications
, and then double-
click the Brother iPrint&Scan icon. The Brother iPrint&Scan
window appears. Click the
Select your Machine
button, and then
follow the on-screen instructions to reselect your network machine.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
(The network PC-Fax
Receive feature does not
work.)
(Windows)
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To
add port 54926 for Network PC-FAX Rx, type the information below:
•
In
Name
:
Type any description, for example Brother PC-FAX Rx.
•
In
Port number
:
Type 54926.
•
In
Protocol
:
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Wired/Wireless
496
Summary of Contents for MFC-J4340DW
Page 34: ...Home Paper Handling Paper Handling Load Paper Load Documents 27 ...
Page 51: ... Error and Maintenance Messages Paper Handling and Printing Problems 44 ...
Page 86: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 79 ...
Page 157: ... WIA Driver Settings Windows 150 ...
Page 233: ...Related Information Store Fax Numbers Related Topics Set up Broadcasting Groups 226 ...
Page 237: ...Related Information Store Fax Numbers 230 ...
Page 265: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 258 ...
Page 275: ...Related Information Configure your PC Fax Address Book Windows 268 ...
Page 284: ...Related Information Receive Faxes Using PC FAX Receive Windows 277 ...
Page 285: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Send a Fax Using AirPrint macOS 278 ...
Page 297: ...Related Information Use the Wireless Network 290 ...
Page 312: ...Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 305 ...
Page 358: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 351 ...
Page 360: ...Related Topics Access Web Based Management 353 ...
Page 364: ...Related Topics Access Web Based Management Configure Certificates for Device Security 357 ...
Page 370: ...Related Information Configure an IPsec Template Using Web Based Management 363 ...
Page 415: ...Related Information Set Up Brother Web Connect 408 ...
Page 459: ... Paper Handling and Printing Problems Clean the Paper Pick up Rollers for Paper Tray 2 452 ...
Page 517: ...Related Topics Telephone and Fax Problems Other Problems 510 ...
Page 522: ... Clean the Print Head Using Web Based Management 515 ...
Page 532: ...Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 525 ...
Page 619: ...Related Information Appendix 612 ...
Page 624: ...UK Version A ...