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Difficulties
Suggestions
Printed text or images are
skewed.
Make sure the paper is loaded correctly in the paper tray and the paper guides
are adjusted correctly.
See
Related Information
:
Load Paper
.
Make sure the Jam Clear Cover is closed correctly.
There are smudges or stains at
the top centre of the printed page.
Make sure the paper is not too thick or curled.
See
Related Information
:
Acceptable Print Media
.
Printing appears dirty or ink
seems to run.
Make sure you are using the recommended types of paper. Do not handle the
paper until the ink is dry.
See
Related Information
:
Acceptable Print Media
.
Make sure the printing surface is face down in the paper tray.
Make sure you are using Brother Original ink.
If you are using photo paper, make sure the glossy side of the photo paper is
face down in the tray and you have set the correct paper type. If you are printing
a photo from your computer, set the Media Type in the printer driver or in the
application you use to print.
Ink is smudged or wet when using
glossy photo paper.
Be sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down.
See
Related Information
:
Change the Paper Size and Paper Type
.
If you use glossy photo paper, make sure the paper type setting is correct.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink.
See
Related Information
:
Clean the Machine's Printer Platen
.
Make sure you are using Brother Original ink.
Make sure you are using the paper support flap.
See
Related Information
:
Load Paper
.
Make sure the paper feed rollers are not dirty with ink.
See
Related Information
:
Clean the Paper Feed Rollers
.
The printouts are wrinkled.
(Windows)
In the printer driver, select the
Advanced
tab, click
Other Print Options
, and
then click
Advanced Colour Settings
. Clear the
Bi-Directional Printing
check
box.
Make sure you are using Brother Original ink.
Smudge or stain on the reverse
side of the page when using the
automatic 2-sided printing feature.
(Windows)
Change the Reduce Smudge option in your printer driver properties or
preferences.
See
Related Information
:
Prevent Smudged Printouts and Paper Jams
(Windows)
.
Paper Handling Difficulties
Difficulties
Suggestions
The machine does not feed paper. Make sure the paper tray is pushed in all the way until it locks into place.
Make sure the Jam Clear Cover at the back of the machine is closed.
If the machine's LCD displays a Paper Jam message and you still have a
problem, see
Related Information
:
Error and Maintenance Messages
.
481
Summary of Contents for MFC-J4340DW
Page 34: ...Home Paper Handling Paper Handling Load Paper Load Documents 27 ...
Page 51: ... Error and Maintenance Messages Paper Handling and Printing Problems 44 ...
Page 86: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 79 ...
Page 157: ... WIA Driver Settings Windows 150 ...
Page 233: ...Related Information Store Fax Numbers Related Topics Set up Broadcasting Groups 226 ...
Page 237: ...Related Information Store Fax Numbers 230 ...
Page 265: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 258 ...
Page 275: ...Related Information Configure your PC Fax Address Book Windows 268 ...
Page 284: ...Related Information Receive Faxes Using PC FAX Receive Windows 277 ...
Page 285: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Send a Fax Using AirPrint macOS 278 ...
Page 297: ...Related Information Use the Wireless Network 290 ...
Page 312: ...Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 305 ...
Page 358: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 351 ...
Page 360: ...Related Topics Access Web Based Management 353 ...
Page 364: ...Related Topics Access Web Based Management Configure Certificates for Device Security 357 ...
Page 370: ...Related Information Configure an IPsec Template Using Web Based Management 363 ...
Page 415: ...Related Information Set Up Brother Web Connect 408 ...
Page 459: ... Paper Handling and Printing Problems Clean the Paper Pick up Rollers for Paper Tray 2 452 ...
Page 517: ...Related Topics Telephone and Fax Problems Other Problems 510 ...
Page 522: ... Clean the Print Head Using Web Based Management 515 ...
Page 532: ...Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 525 ...
Page 619: ...Related Information Appendix 612 ...
Page 624: ...UK Version A ...