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Brother MFC-J4340DW Online User'S Manual Download Page 481

 Home > 

Troubleshooting

 > 

Printer Jam or Paper Jam

 > Paper is Jammed in the Back of the Machine (Jam

Rear / Jam Tray2)

Paper is Jammed in the Back of the Machine (Jam Rear / Jam Tray2)

If the LCD displays 

[Jam Rear]

 or 

[Jam Tray2]

, follow these steps:

1. Unplug the machine from the electrical socket.

IMPORTANT

(MFC-J4340DW)
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the
machine's memory to your computer or another fax machine so you will not lose any important
messages.

2. Pull Tray #1 (1) completely out of the machine as shown by the arrow.

1

(MFC-J4540DW) If your LCD error message was 

[Jam Tray2]

, also pull Tray #2 (2) completely out of the

machine as shown by the arrow.

2

3. If your LCD error message was 

[Jam Rear]

, lift the paper support (1), and then pull it at an angle

completely out of the machine as shown by the arrow.

1

Depending on the paper size, it is easier to remove the jammed paper from the front of the machine rather
than from the back of the machine.

4. (MFC-J4340DW/MFC-J4440DW) Squeeze both levers (1), and then open the Jam Clear Cover at the back of

the machine.

474

Summary of Contents for MFC-J4340DW

Page 1: ...Online User s Guide MFC J4340DW MFC J4440DW MFC J4540DW 2020 Brother Industries Ltd All rights reserved ...

Page 2: ... Load Paper in the Manual Feed Slot 38 Unprintable Area 41 Paper Settings 42 Acceptable Print Media 46 Load Documents 52 Load Documents in the Automatic Document Feeder ADF 53 Load Documents on the Scanner Glass 55 Unscannable Area 56 Print 57 Print from Your Computer Windows 58 Print a Photo Windows 59 Print a Document Windows 60 Cancel a Print Job Windows 61 Print More Than One Page on a Single ...

Page 3: ...able Text File Using OCR 112 Save Scanned Data as an Email Attachment 115 Scan to FTP 118 Scan to SSH FTP SFTP 122 Scan to Network Windows 129 Scan to SharePoint 133 Web Services for Scanning on Your Network Windows 7 Windows 8 1 and Windows 10 137 Change Scan Settings Using Brother iPrint Scan 141 Scan Using Brother iPrint Scan Windows Mac 142 Scan from Your Computer Windows 143 Scan Using Nuance...

Page 4: ...ne Type 241 Voice Over Internet Protocol VoIP Telephone Line Interference 243 External TAD Telephone Answering Device 244 External and Extension Telephones 248 Fax Reports 254 Set the Transmission Verification Report s Style 255 Set the Fax Journal s Interval Period 256 PC FAX 258 PC FAX for Windows 259 PC FAX for Mac 278 Network 279 Supported Basic Network Features 280 Configure Network Settings ...

Page 5: ...1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser 371 IEEE 802 1x Authentication Methods 373 Use Active Directory Authentication 374 Introduction to Active Directory Authentication 375 Configure Active Directory Authentication Using Web Based Management 376 Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authenticati...

Page 6: ...Brother iPrint Scan Overview for Windows and Mac 437 Troubleshooting 438 Error and Maintenance Messages 439 Transfer Your Faxes or Fax Journal Report 453 Error Messages When Using the Brother Web Connect Feature 457 Document Jams 459 Document is Jammed in the Top of the ADF Unit 460 Document is Jammed inside the ADF Unit 461 Remove Paper Scraps Jammed in the ADF 462 Printer Jam or Paper Jam 463 Pa...

Page 7: ...ne Status Using Brother iPrint Scan Windows Mac 540 Correct the Paper Feed to Clear Vertical Lines 542 Change the Print Options to Improve Your Print Results 543 Pack and Ship Your Machine 544 Machine Settings 546 Change Machine Settings from the Control Panel 547 In the Event of Power Failure Memory Storage 548 General Settings 549 Save Your Favourite Settings as a Shortcut 564 Print Reports 570 ...

Page 8: ...Home Before You Use Your Machine Before You Use Your Machine Definitions of Notes Trademarks Open Source Licensing Remarks Copyright and License Important Notes 1 ...

Page 9: ...y hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...rother Industries Ltd is under license Other trademarks and trade names are those of their respective owners Mopria and the Mopria logo are registered and or unregistered trademarks and service marks of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited Each company whose software title is mentioned in this manual has a Software License Agreement s...

Page 11: ...ing Remarks Open Source Licensing Remarks This product includes open source software To view Open Source Licensing Remarks and Copyright Information go to your model s Manuals page at support brother com Related Information Before You Use Your Machine 4 ...

Page 12: ...ll rights reserved This product includes software developed by the following vendors This product includes the KASAGO TCP IP software developed by ZUKEN ELMIC Inc Copyright 1989 2020 Datalight Inc All Rights Reserved FlashFX Copyright 1998 2020 Datalight Inc Related Information Before You Use Your Machine 5 ...

Page 13: ...ndows 10 Education and Windows 10 Enterprise Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 In this User s Guide the LCD messages of the MFC J4340DW MFC J4540DW are used unless otherwise specified In this User s Guide the illustrations of the MFC J4540DW are used unless otherwise specified The screens in this User s Guide are for illustration purpose...

Page 14: ...ine Control Panel Overview LCD Overview Touchscreen LCD Overview Settings Screen Overview Navigate the Touchscreen Set the Ready Screen Set Default Function Screens Enter Text on Your Brother Machine Access Brother Utilities Windows USB Ethernet Port Locations on Your Brother Machine 7 ...

Page 15: ...tion you use to print Simultaneous printing and faxing Your machine can print from your computer while receiving a fax into memory However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished Firewall Windows If your computer is protected by a firewall and you are unable to network print netw...

Page 16: ...d use the machine 2 Mode Buttons FAX Press to switch the machine to Fax mode SCAN Press to switch the machine to Scan mode COPY Press to switch the machine to Copy mode WEB Press to switch the machine to Web mode 3 Settings Buttons Clear Back Press to go back to the previous menu Settings Press to access the main menu OK Press to select a setting d Press to access the ring volume adjustment menu w...

Page 17: ... a PBX press to gain access to an outside line or to transfer a call to another extension Redial Pause Press to redial the last number you called Press to select and redial the numbers from the Outgoing Call History or Caller ID History Press to insert a pause when dialling numbers 5 Dial Pad Use to dial fax and telephone numbers Use as a keyboard to enter text or characters 6 Stop Exit Press to s...

Page 18: ... maintain print quality keep your machine connected to a power source at all times MFC J4440DW MFC J4540DW 3 2 5 4 1 1 NFC Near Field Communication symbol If your Android device supports the NFC feature you can print from your device by touching it to the NFC symbol 2 Touchscreen Liquid Crystal Display LCD Access menus and options by pressing them on the touchscreen 3 Menu Buttons Back Press to go...

Page 19: ...elephone Answering Device TAD will always remain available If you turn the machine off using it will still clean the print head periodically to maintain print quality To prolong print head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times Related Information Introduction to Your Machine Related Topics Print with Near Field Comm...

Page 20: ...ch icon in the following table shows the wireless network status The wireless network is connected A three level indicator in the Home screen displays the current wireless signal strength The wireless access point cannot be detected The wireless setting is disabled 3 Ink Displays the approximate available ink volume When an ink cartridge is near the end of its life or having a problem an error ico...

Page 21: ...d 1 Date Time Displays the date and time set on the machine 2 Quiet Mode This icon appears when the Quiet Mode setting is set to On The Quiet Mode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower 3 Shortcuts Create Shortcuts for frequently used operations such as sending a fax copying scanning Web Connect and Apps services Three Shortcuts tabs are avail...

Page 22: ...lays the approximate available ink volume Press to access the Ink menu When an ink cartridge is near the end of its life or having a problem an error icon is displayed on the ink colour indicator 7 Modes Press to switch to each mode Fax Copy Scan Web Apps USB Download Software Print Head Cleaning 8 Information icon 8 New information from Brother appears in the information bar when the notification...

Page 23: ...Related Information Introduction to Your Machine Related Topics Set the Ready Screen Reduce Printing Noise Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 16 ...

Page 24: ... Check 2 Receive Mode Displays the current Receive Mode 3 Date Time Displays the date and time Press to access the Date Time menu 4 Network Press to set up a network connection If you are using a wireless connection a three level indicator on the screen displays the current wireless signal strength 5 Fax Preview Displays the Fax Preview setting Press to access the Fax Preview menu 6 All Settings P...

Page 25: ...Related Information Introduction to Your Machine Related Topics Touchscreen LCD Overview Check the Ink Volume Page Gauge 18 ...

Page 26: ...isplay and access the machine options IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus It may damage the machine NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine Doing this may cause an error This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Machine 19 ...

Page 27: ...e machine is idle or you press the machine will go back to the screen that you have set 1 Press Settings All Settings General Setup Screen Settings Home Screen 2 Press a or b to display the Screen 1 Screen 2 Screen 3 Shortcuts 1 Shortcuts 2 or Shortcuts 3 option and then select the option you want 3 Press The machine will go to your new Home screen Related Information Introduction to Your Machine ...

Page 28: ...0DW MFC J4540DW You can set the Scan default screen using the Screen Settings 1 Press Settings All Settings General Setup Screen Settings Scan Screen 2 Press a or b to display the scan options and then select the option you want to set as the default screen 3 Press Related Information Introduction to Your Machine 21 ...

Page 29: ...Two Times Three Times Four Times Five Times Six Times Seven Times Eight Times Nine Times 2 A B C a b c 2 A B 3 D E F d e f 3 D E 4 G H I g h i 4 G H 5 J K L j k l 5 J K 6 M N O m n o 6 M N 7 P Q R S p q r s 7 8 T U V t u v 8 T U 9 W X Y Z w x y z 9 To move the cursor to the left or right press a b d or c to select or and then press OK Inserting spaces To enter a space press a b d or c to select an...

Page 30: ...the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the character Press for each character you want to erase or press and hold to erase all the characters Related Information Introduction to Your Machine Related Topics Send the Same Fax to More than One Recipient Broadcasting Save Outgoing Call...

Page 31: ...ther Utilities Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 7 Click Start All Programs Brother Brother Utilities 2 Select your machine 3 Select the operation you want to use Related Informati...

Page 32: ...d click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 7 Click Start All Programs Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left navigation bar and then click Uninstall Follow the instructio...

Page 33: ... necessary to use your machine go to your model s Downloads page at support brother com 1 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover 1 into the open position 1 2 Locate the correct port based on the cable you are using inside the machine as shown Carefully guide the cable through the cable channel and out the back of the machine 3 Gently close th...

Page 34: ...Home Paper Handling Paper Handling Load Paper Load Documents 27 ...

Page 35: ...Load Paper Load Paper Load Paper in Paper Tray 1 Paper Tray 2 Load Paper in the Manual Feed Slot Unprintable Area Paper Settings Acceptable Print Media Error and Maintenance Messages Paper Handling and Printing Problems 28 ...

Page 36: ... Paper in Paper Tray 1 Paper Tray 2 Load Paper in Paper Tray 1 Paper Tray 2 Load Cut Sheet Paper or Photo Paper in the Paper Tray 1 Paper Tray 2 Load Legal Size Paper in the Paper Tray 1 Paper Tray 2 Load Envelopes in the Paper Tray 1 29 ...

Page 37: ...Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine MFC J4540DW You can use only plain paper in Tray 2 MFC J4540DW These instructions describe how to load paper in Tray 1 MFC J4540DW The steps for Tray 2 are very si...

Page 38: ...t the back of the tray and cause paper feed problems Loading more than 20 sheets of photo paper may cause paper jams To add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 6 Gently adjust the paper width guides 1 to fit the paper Make sure the paper width...

Page 39: ...it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in Paper Tray 1 Paper Tray 2 Related Topics Change the Check Paper Setting Choose the Right Print Media Change the Paper Size and Paper Type 32 ...

Page 40: ...setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine MFC J4540DW You can use only plain paper in Tray 2 MFC J4540DW These instructions describe how to load paper in Tray 1 MFC J4540DW The steps for Tray 2 are very similar...

Page 41: ...e 1 2 5 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 6 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 1 34 ...

Page 42: ...dding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 8 Slowly push the paper tray completely into the machine 9 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in...

Page 43: ...ng on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine MFC J4540DW Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2...

Page 44: ...o the machine 6 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in Paper Tray 1 Paper Tray 2 Related Topics Change the Check Paper Setting Choose the Right Print Media Change the Paper Size and Paper Type Paper Type and Paper Size for Each Operation 37 ...

Page 45: ...of paper at a time The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot 1 Open the manual feed slot cover 2 Lift the paper support 3 Slide the manual feed slot paper guides to fit the width of the paper you are using 4 Load only one sheet of paper in the manual feed slot with the printing surface face up 38 ...

Page 46: ...not feed the next sheet of paper until the LCD displays a message instructing you to feed the next sheet DO NOT load paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam 5 Using both hands push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers Release the paper when you feel the machine pull it The L...

Page 47: ...nstructions displayed on the LCD Make sure printing has finished before you close the manual feed slot cover When paper is placed in the manual feed slot the machine always prints from the manual feed slot The machine will eject any paper loaded in the manual feed slot while a test page report etc is being printed The machine will eject paper loaded in the manual feed slot during the machine s cle...

Page 48: ...lopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 3 mm 12 mm 3 mm The Borderless print feature is not available for envelopes and 2 sided printing Related Information Load Paper Related Topics Paper Handling and Pri...

Page 49: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Setting Shrink Page Size of an Oversized Incoming Fax 42 ...

Page 50: ...the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper jams MFC J4440DW MFC J4540DW 1 MFC J4540DW Press Settings All Settings General Setup Tray Setting 2 MFC J4440DW Press Settings All Settings General Setup 3 MFC J4540DW Press a or b to display the tray options and then press the option you want 4 Press Paper Type 5 Press a or ...

Page 51: ... Error and Maintenance Messages Paper Handling and Printing Problems 44 ...

Page 52: ...ess Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select Check Paper Press OK c Select On or Off Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings General Setup 2 Press Tray Setting MFC J4540DW 3 Press a or b to display the Check Paper option and then press it 4 Press On or Off 5 Press Related Information Paper Settings Related Top...

Page 53: ...kjet paper coated paper and glossy paper be sure to select the correct print media in the printer driver or in the application you use to print or the Paper Type setting on the machine When you print on photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surface of t...

Page 54: ...listed in the table Brother paper may not be available in all countries If Brother paper is not available in your country we recommend testing various paper types before purchasing large quantities Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy Photo BP71GP Related Information Acceptable Print Media 47 ...

Page 55: ...s of paper Damaged curled wrinkled or irregularly shaped 1 1 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain DO NOT use envelopes that Are loosely constructed Have windows Are embossed have raised writing on them Have clasps or staples Are pre printed on the inside Are self adhesive...

Page 56: ...Right Print Media Choose the Right Print Media Paper Type and Paper Size for Each Operation Paper Capacity of the Paper Trays Load Cut Sheet Paper or Photo Paper in the Paper Tray 1 Paper Tray 2 Load Envelopes in the Paper Tray 1 Load Paper in the Manual Feed Slot 49 ...

Page 57: ...ico Legal 215 9 x 339 85 mm Yes Yes Yes India Legal 215 x 345 mm Yes Yes Yes Folio 215 9 x 330 2 mm Yes Yes Yes Executive 184 1 x 266 7 mm Yes A5 148 x 210 mm Yes Yes A6 105 x 148 mm Yes Cards Photo 10 x 15 cm Yes Yes Yes Photo L 9 x 13 cm Yes Photo 2L 13 x 18 cm Yes Yes Index Card 13 x 20 cm Yes Envelopes C5 Envelope 162 x 229 mm Yes DL Envelope 110 x 220 mm Yes Com 10 104 7 x 241 3 mm Yes Monarc...

Page 58: ...m Up to 0 15 mm Envelopes 10 80 to 95 g m Up to 0 52 mm Paper Tray 2 MFC J4540DW A4 Letter Legal Mexico Legal India Legal Folio Executive A5 Plain Paper Recycled Paper 250 1 64 to 120 g m 0 08 to 0 15 mm Manual Feed Slot A4 Letter Legal Mexico Legal India Legal Folio Executive A5 A6 Envelopes C5 Com 10 DL Monarch Photo 10 x 15 cm Photo L 9 x 13 cm Photo 2L 13 x 18 cm Index card 13 x 20 cm Plain Pa...

Page 59: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 52 ...

Page 60: ...IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry 1 Lift and unfold the ADF document support 1 1 2 Fan the stack of paper well to avoid paper jams and misfeeds 3 Adjust the paper ...

Page 61: ...Related Information Load Documents Related Topics Copy a Document Error and Maintenance Messages Telephone and Fax Problems Other Problems 54 ...

Page 62: ...use the scanner glass the ADF must be empty and the ADF document support must be closed 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT forcefully close or press on the document cover Related Information Load Documents Related ...

Page 63: ...tings in the application you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax A4 3 mm 3 mm 1 Letter 4 mm Legal Copy All paper sizes 3 mm 3 mm Scan 1 mm 1 mm 1 The unscannable area is 1 mm when using the ADF Related Information Load Documents 56 ...

Page 64: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac Print Using Brother iPrint Scan Windows Mac Print Photos Directly from a USB Flash Drive Print an Email Attachment 57 ...

Page 65: ...Single Sheet of Paper N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Colour Document in Greyscale Windows Prevent Smudged Printouts and Paper Jams Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows 58 ...

Page 66: ... type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 Select the Borderless check box if needed 8 For Colour Greyscale select Colour 9 In the Orientation field select the Portrait or Landscape option to set th...

Page 67: ... paper you load 6 Click the Paper Size drop down list and then select your paper size 7 For Colour Greyscale select the Colour or Greyscale option 8 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 9 Type the number of copies 1 999 y...

Page 68: ... was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Related Topics Monitor Machine Status from Your Computer Windows 61 ...

Page 69: ...tion field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 6 Click the Page Order drop down list and then select your page order 7 Click the Border Line drop...

Page 70: ...r where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Related Information Print from Your Computer Windows R...

Page 71: ...X XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the 2 sided Booklet drop...

Page 72: ...dge Right Short Edge Left 8 Select the Binding Offset check box to specify the offset for binding in inches or millimetres 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK again and then complete your print operation 65 ...

Page 73: ...Related Information Print from Your Computer Windows Related Topics Print Settings Windows Print as a Booklet Automatically Windows 66 ...

Page 74: ...inkle 1 Select the print command in your application 2 Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting w...

Page 75: ... having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 9 Select the Binding Offset check box to specify the offset for binding in inches or millimetres 10 Click OK to return to the printer driver window 11 Change other printer settings if n...

Page 76: ...rints your document in 256 levels of greyscale 1 Select the print command in your application 2 Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 For Colour Greyscale select Greyscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print...

Page 77: ...option on the left side of the screen 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off On Select Off to print at normal speed using a standard amount of ink Select On to print at a slower speed using less ink Printouts may be lighter than they appear in Print Preview Glossy Paper Off On Select Off to print at normal speed usin...

Page 78: ...he printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and t...

Page 79: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Related Topics Print Settings Windows 72 ...

Page 80: ...t profile a Click the Basic tab and the Advanced tab and configure the print settings you want for the new Print Profile b Click the Print Profiles tab c Click Add Profile The Add Profile dialog box appears d Type the new profile name in the Name field e Click the icon you want to use to represent this profile from the icon list f Click OK The new Print Profile name is added to the list in the Pri...

Page 81: ...ows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devic...

Page 82: ...rint results the machine automatically adjusts its print settings according to the selected media type 2 Print Quality Select the print quality you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the paper size you want to use You can either choose from standard paper sizes or create a custom paper size 75 ...

Page 83: ... When this option is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be prin...

Page 84: ...ze of the pages in your document Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free 25 400 Select this option to enlarge or reduce the document pages manually When you select this option type a value into the field 3 Mirror Print Select this option to reve...

Page 85: ...y need more drying time Change this option if you have problems with smudged printouts or paper jams Retrieve Printer s Colour Data Select this option to optimise the print quality using the machine s factory settings which are set specifically for your Brother machine Use this option when you have replaced the machine or changed the machine s network address Print Archive Select this option to sa...

Page 86: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 79 ...

Page 87: ...ts Using Brother iPrint Scan Windows Mac Print on Both Sides of the Paper Automatically Using Brother iPrint Scan Automatic 2 sided Printing Windows Mac Print More Than One Page on a Single Sheet of Paper Using Brother iPrint Scan N in 1 Windows Print a Colour Document in Greyscale Using Brother iPrint Scan Windows Mac 80 ...

Page 88: ...the same photo paper in the paper tray 2 Start Brother iPrint Scan Windows Launch Brother iPrint Scan Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 3 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 4 Click Print 5 Do one of the fol...

Page 89: ... with many pages you can also select the pages you want to print 7 Change other printer settings if needed 8 Click Print IMPORTANT For photo printing To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load Related Information Print Using Brother iPrint Scan Windows Mac 82 ...

Page 90: ...nch Brother iPrint Scan Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Print 4 Do one of the following Windows Click Document Mac Click PDF 5 Select the file you want to prin...

Page 91: ...Option Description On Flip on short edge 7 Change other printer settings if needed 8 Click Print Related Information Print Using Brother iPrint Scan Windows Mac 84 ...

Page 92: ...een appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Print 4 Click Document 5 Select the file you want to print and then click Next When printing documents with many pages you can also select the pages you want to print 6 Click the Layout drop down list and then select the number of pages to print ...

Page 93: ... and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Print 4 Do one of the following Windows Click Photo or Document Mac Click Photo or PDF 5 Select the file you want to print and then do one of the following Windows Click Next ...

Page 94: ...h Drive Related Models MFC J4440DW MFC J4540DW Even if your machine is not connected to your computer you can print photos directly from a USB Flash memory drive Compatible USB Flash Drives Important Information about Photo Printing Print Photos from a USB Flash Drive on the Brother Machine 87 ...

Page 95: ... machine has a media drive slot for use with common data storage IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB Flash Drive Related Information Print Photos Directly from a USB Flash Drive Save Scanned Data to a USB Flash Drive 88 ...

Page 96: ... and so on will not be recognised Direct photo printing must be performed separately from photo printing operations using the computer Simultaneous operation is not available The machine can read up to 999 files 1 on a USB flash drive Be aware of the following When printing an index sheet or image the machine will print all the valid images even if one or more images have been corrupted Corrupted ...

Page 97: ...ive on the Brother Machine Related Models MFC J4440DW MFC J4540DW Preview and Print Photos from a USB Flash Drive Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Photos by Image Number Print Photos with Auto Cropping Print Borderless Photos from a USB Flash Drive Print the Date from Your Photo s Data Print Settings for Photos 90 ...

Page 98: ...ress d or c to display the photo you want to print and then press it To print all photos press Print All and then press Yes to confirm 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 5 Press OK 6 Repeat the last three steps until you hav...

Page 99: ...your digital camera or computer has used to identify the pictures Only file names that are 20 characters or less will be printed correctly on the index sheet File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect photo print settings 1 Insert a USB flash drive in the USB slot 2 Press JPEG Print Index Print Print Index Sheet ...

Page 100: ...e time using a comma or a hyphen For example enter 1 3 6 to print images No 1 No 3 and No 6 Print a range of images using a hyphen For example enter 1 5 to print images No 1 to No 5 Enter up to 12 characters including commas and hyphens for the image numbers you want to print 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the ...

Page 101: ... On To print the entire image change this setting to Off If you set the Cropping setting to Off set the Borderless setting to Off also Cropping On Cropping Off 1 Insert a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Cropping 6 Press On or Off 7 When f...

Page 102: ...ands the printable area to the edges of the paper Printing time will be slower 1 Insert a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Borderless 6 Press On or Off 7 When finished press or OK 8 Press Start Related Information Print Photos from a USB F...

Page 103: ... information The date will be printed in the lower right corner To use this setting the photo data must include the date 1 Insert a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Date Print 6 Press On or Off 7 When finished press or OK 8 Press Start Rel...

Page 104: ...ut Brightness Adjust the brightness Contrast Adjust the contrast Increasing the contrast will make an image look sharper and more vivid Cropping Crop the image around the margin to fit the paper size or print size Turn this feature off when you want to print whole images or prevent unwanted cropping Borderless Expand the printable area to fit the edges of the paper Date Print Print the date on you...

Page 105: ... locked contact your Network Administrator for access If information regarding Online Functions appears read it and then press OK 3 Press a or b to display the Enable option and then press OK Follow the on screen instructions Online Functions are enabled 4 Press a or b to display the Email Print option and then press OK If information regarding Email Print appears read it and then press OK 5 Press...

Page 106: ...s it If information regarding Email Print appears read it and then press OK 5 Press a or b to display the Enable option and then press it Follow the on screen instructions The machine prints the Instruction Sheet 6 Send your email to the email address included on the sheet The machine prints the email attachments To change settings including email address and printer settings access Web Based Mana...

Page 107: ...an Scan Scan Using the Scan Button on Your Machine Scan Using Brother iPrint Scan Windows Mac Scan from Your Computer Windows Scan from Your Computer Mac Configure Scan Settings Using Web Based Management 100 ...

Page 108: ... Scanned Data to a USB Flash Drive Scan Multiple Business Cards and Photos Auto Crop Scan to an Editable Text File Using OCR Save Scanned Data as an Email Attachment Scan to FTP Scan to SSH FTP SFTP Scan to Network Windows Scan to SharePoint Web Services for Scanning on Your Network Windows 7 Windows 8 1 and Windows 10 Change Scan Settings Using Brother iPrint Scan 101 ...

Page 109: ...u to enter a password use the control panel to enter the password for the computer and then press OK 6 Do one of the following To change the settings go to the next step To use the default settings press Mono Start or Colour Start Colour Setting depends on the default settings Pressing Mono Start or Colour Start does not allow you to change the settings 7 Press a or b to select the Scan Settings o...

Page 110: ...e password for the computer and then press OK 4 Do one of the following To change the settings press Options Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job To use Options you must connect a computer with Brother iPrint Scan installed to the machine 5 Press S...

Page 111: ... if you want to make this a One Touch Shortcut Follow the LCD instructions 7 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Machine 104 ...

Page 112: ...ata and then press OK If the LCD message prompts you to enter a password use the control panel to enter the password for the computer and then press OK 6 Do one of the following To change the settings go to the next step To use the default settings press Mono Start or Colour Start Colour Setting depends on the default settings Pressing Mono Start or Colour Start does not allow you to change the se...

Page 113: ...D message prompts you to enter a password use the LCD to enter the password for the computer and then press OK 4 Do one of the following To change the settings press Options Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job To use Options you must connect a com...

Page 114: ...shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 7 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Machine 107 ...

Page 115: ...g additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Select the scan settings you want to change and then press OK Option Description Colour Setting Select the colour format for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document...

Page 116: ...u will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 6 Press Start 7 If you are using the scanner glass set the next page and then press Continue If there are no more pages to scan press Finish After you finish scanning make sure you choose Finish before removing the USB flash drive from the machine IMPORTANT The LCD displays a message while reading the data DO...

Page 117: ...40DW Your Brother machine has a media drive slot for use with common data storage IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB Flash Drive Related Information Print Photos Directly from a USB Flash Drive Save Scanned Data to a USB Flash Drive 110 ...

Page 118: ...n in the illustration You must place the documents at least 10 mm away from each other Auto Crop adjusts the skew of the document on the scanner glass however if your document is skewed more than 45 degrees at less than 300 x 300 dpi or 10 degrees at 600 x 600 dpi this feature will not work The ADF must be empty to use Auto Crop The Auto Crop feature is available for a maximum of 16 documents depe...

Page 119: ...OK 5 If the machine is connected over the network press a or b to select the computer where you want to send data and then press OK If the LCD message prompts you to enter a password use the control panel to enter the password for the computer and then press OK 6 Do one of the following To change the settings go to the next step To use the default settings press Mono Start or Colour Start Colour S...

Page 120: ... to send data and then select the computer name If the LCD message prompts you to enter a password use the LCD to enter the password for the computer and then press OK 4 Do one of the following To change the settings press Options Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to comple...

Page 121: ...ved To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 7 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Machine 114 ...

Page 122: ...ach the scanned file to an email message MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Load your document 2 Press SCAN 3 Press a or b to select the to PC option and then press OK 4 Press a or b to select the to E mail option and then press OK 5 If the machine is connected over the network press a or b to select the computer where you want to send data and then press OK If the LCD message promp...

Page 123: ...rt does not allow you to change the settings MFC J4440DW MFC J4540DW 1 Load your document 2 Press Scan to PC to E mail 3 If the machine is connected over the network press a or b to display the computer where you want to send data and then select the computer name If the LCD message prompts you to enter a password use the LCD to enter the password for the computer and then press OK 4 Do one of the...

Page 124: ...round Colour Change the amount of background colour that is removed To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 7 Press Start The machine scans the document and saves it as a file attachment It then launches your email application and opens a new blank email message with the scanned file attac...

Page 125: ...Models MFC J4440DW MFC J4540DW Scan documents directly to an FTP server when you need to share the scanned information For added convenience configure different profiles to save your favourite Scan to FTP destinations Set up a Scan to FTP Profile Upload Scanned Data to an FTP Server 118 ...

Page 126: ...e menu 7 Select the profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server profile up to 15 alphanumeric characters The machine will display this name on the LCD Host Address Type the Host Address for example ftp example com up to 64 characters or the IP address for example 192 23 56 189 Port Numb...

Page 127: ...ct document skewing automatically as the pages are scanned Skip Blank Page Select the On option to remove blank pages of the document from the scanning results Skip Blank Page Sensitivity Select the sensitivity level for detecting blank pages in the scanned data The higher the sensitivity the easier it is for the machine to detect blank pages Remove Background Colour Change the amount of backgroun...

Page 128: ...have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If you are using the scanner glass follow the Touchscreen instructions to complete t...

Page 129: ...server a secure version of an FTP server For added convenience configure different profiles to save your favourite Scan to SFTP destinations Set up a Scan to SFTP Profile Create a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Import a Server Public Key Using Web Based Management Upload Scanned Data to an SFTP Server 122 ...

Page 130: ...n the left side of the screen 5 Select the SFTP option and then click Submit 6 Click the Scan to FTP SFTP Network SharePoint Profile menu 7 Select the profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server profile up to 15 alphanumeric characters The machine will display this name on the LCD Host ...

Page 131: ...ect size Margin Settings Adjust your document s margins Auto Deskew Select Auto to set the machine to correct document skewing automatically as the pages are scanned Skip Blank Page Select the On option to remove blank pages of the document from the scanning results Skip Blank Page Sensitivity Select the sensitivity level for detecting blank pages in the scanned data The higher the sensitivity the...

Page 132: ...etBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Client Key Pair Start from if the navigation menu is not shown on the left side of the screen 5 Cli...

Page 133: ...r If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Securit...

Page 134: ... https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then cl...

Page 135: ... have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If you are using the scanner glass follow the Touchscreen instructions to complete ...

Page 136: ...Windows Related Models MFC J4440DW MFC J4540DW Scan documents directly to a CIFS server on your local network For added convenience you can configure different profiles to save your favourite Scan to Network destinations Set up a Scan to Network Profile Upload Scanned Data to a CIFS Server 129 ...

Page 137: ...to FTP SFTP Network SharePoint Profile menu 7 Select the profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server profile up to 15 alphanumeric characters The machine will display this name on the LCD Network Folder Path Type the path to the folder on the CIFS server where you want to send your scan...

Page 138: ...has permission to write data to the folder specified in the Network Folder Path field If the user name is part of a domain type the user name in one of the following styles user domain domain user Password Type the password up to 32 characters associated with the user name you entered in the Username field Type the password again in the Retype password field Kerberos Server Address Type the Kerber...

Page 139: ...s feature in Web Based Management go to the navigation menu and then click Scan Scan to FTP SFTP Network SharePoint In the Send to My Folder field select On 3 The server profiles you have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specifi...

Page 140: ... MFC J4440DW MFC J4540DW Scan documents directly to a SharePoint server when you need to share the scanned information For added convenience configure different profiles to save your favourite Scan to SharePoint destinations Set up a Scan to SharePoint Profile Upload Scanned Data to a SharePoint Server 133 ...

Page 141: ... profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server profile up to 15 alphanumeric characters The machine will display this name on the LCD SharePoint Site Address Copy and paste the full destination address shown in the address bar of your browser for example http SharePointSiteAddress Shared ...

Page 142: ... Select the authentication method If you select Auto the authentication method will be automatically detected Username Type a user name up to 96 characters that has permission to write data to the folder specified in the SharePoint Site Address field If the user name is part of a domain type the user name in one of the following styles user domain domain user Password Type the password up to 32 ch...

Page 143: ...es you have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If you are using the scanner glass follow the Touchscreen instructions to com...

Page 144: ...and Windows 10 The Web Services protocol enables Windows 7 Windows 8 1 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows 7 Windows 8 1 and Windows 10 Scan Using Web Services from Your Machine Windows 7 Windows 8 1 and Windows 10 Configure Scan Settings for Web Services 137 ...

Page 145: ...rner of your desktop When the menu bar appears click Settings Change PC settings PC and devices Devices Add a device The machine s Web Services Name appears Windows 7 Click Start Control Panel Network and Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install The Web Services Name for the Brother machine...

Page 146: ...cient memory error message choose a smaller size in the Paper size setting or a lower resolution in the Resolution DPI setting MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Load your document 2 Press SCAN 3 Press a or b to make your selections a Select WS Scan Press OK b Select the type of scan you want Press OK c Select the computer where you want to send data Press OK 4 Press Mono Start or C...

Page 147: ... Devices and Printers 2 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a machine that supports Web Services for scanning and then click the Set as Default button 5 Click Edit The Edit Default Profile dialog box appears 6 Select the Source Paper size Col...

Page 148: ...Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click the Machine Scan Settings button and then follow the on screen instructions to change the scan settings such as document size c...

Page 149: ... Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click the Scan icon and then follow the on screen instructions to scan your documents Related Information Scan 142 ...

Page 150: ...There are several ways you can use your computer to scan photos and documents on your machine Use the software applications we provide or use your favourite scanning application Scan Using Nuance PaperPort 14SE or Other Windows Applications Scan Using Windows Fax and Scan 143 ...

Page 151: ...teps will be similar PaperPort 14SE supports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14SE may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14SE Do one of the following Windows 10 Click Nuance PaperPort 14 PaperP...

Page 152: ...e Document Size drop down list and then select your document size 10 Click PreScan to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 145 ...

Page 153: ...on depending on the type of document you want to scan Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Colour Document Use for scanning text documents 300 x 300 dpi 24bit Colour 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produce a finer scanned image 3 Scan Type S...

Page 154: ... separate files or a single multi page file 6 Advanced Settings Configure advanced settings by clicking the Advanced Settings link in the Scanner Setup dialog box Document Correction Auto Deskew Set the machine to correct document skewing automatically as the pages are scanned from the scanner glass Margin Settings Adjust your document s margins Rotate Image Rotate the scanned image Edge Fill Fill...

Page 155: ...t the threshold to generate a monochrome image Character Correction Correct the broken or incomplete characters of the original to make them easier to read B W Inversion Invert black and white in the monochrome image Feed Control Layout Select the layout Continuous Scan Select this option to scan multiple pages After a page is scanned select whether to continue scanning or finish Related Informati...

Page 156: ...an using the scanner glass also called the flatbed 1 Load your document 2 Launch Windows Fax and Scan 3 Click File New Scan 4 Select the scanner you want to use 5 Click OK The New Scan dialog box appears 6 Adjust the settings in the dialog box if needed The scanner resolution can be set to a maximum of 1200 dpi If you want to scan at higher resolutions use the Scanner Utility software from Brother...

Page 157: ... WIA Driver Settings Windows 150 ...

Page 158: ...an one side as the Source option Colour format Select a scan colour format from the Colour format drop down list File type Select a file format from the File type drop down list Resolution DPI Set a scanning resolution in the Resolution DPI field Higher resolutions take more memory and transfer time but produce a finer scanned image Brightness Set the Brightness level by dragging the slider to the...

Page 159: ...el Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value in the field to set the contrast level Related Information Scan Using Windows Fax and Scan 152 ...

Page 160: ...Home Scan Scan from Your Computer Mac Scan from Your Computer Mac Scan Using AirPrint macOS 153 ...

Page 161: ...Home Scan Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Set the Scan Job Email Report Using Web Based Management 154 ...

Page 162: ...ress For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Scan Scan Job e mail report Start from if the navigation menu is not shown on the left side of the screen 5 In the Administrator Address field...

Page 163: ...Home Copy Copy Copy a Document Enlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster Copy on Both Sides of the Paper 2 sided Copy Copy an ID Card Copy Settings 156 ...

Page 164: ... 5 Change the copy settings if needed Press a or b to scroll through the copy settings Select a copy setting and then press OK When you load paper other than A4 size plain paper you must change the Paper Size and Paper Type settings 6 When finished press Mono Start or Colour Start To interrupt copying press Stop Exit MFC J4440DW MFC J4540DW 1 Make sure you have loaded the correct size paper in the...

Page 165: ... When you have finished changing settings press OK ID To make an ID card copy with the 2in1 ID Vertical layout select the ID checkbox Current setting indications Press the following icons to change these settings for the next copy only Paper Size MFC J4440DW Paper Type MFC J4440DW Tray Select MFC J4540DW Quality Enlarge Reduce MFC J4540DW After you have finished selecting new options you can save ...

Page 166: ...you selected 100 or the Fit to Page option go to the next step 7 When finished press Mono Start or Colour Start If you selected the Fit to Page option your machine adjusts the copy size to fit the paper size set in the machine The Fit to Page option does not work correctly when the document on the scanner glass is skewed more than three degrees Using the document guidelines on the left and top pla...

Page 167: ...o Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Mono Start or Colour Start If you selected the Fit to Page option your machine adjusts the copy size to fit the paper size set in the machine The Fit to Page option does not work correctly when the document on the scanner glass is s...

Page 168: ... scanning all the pages press d to start printing MFC J4440DW MFC J4540DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 4 Press Options Stack Sort Sort 5 Read and confirm the displayed list of settings...

Page 169: ...u can assemble them into a poster To print a poster use the scanner glass Make sure the paper size is set to A4 or Letter You can make only one Poster copy at a time MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Load your document 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select Page Layout Press OK 5 Press a or b to display the options and then press OK to...

Page 170: ...lass 6 Press Mono Start or Colour Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 7 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press c to scan the page After scanning all the pages press d to start printing MFC J4440DW MFC J4540DW 1 L...

Page 171: ...the touchscreen keyboard Press OK 4 Press Options Page Layout 5 Press a or b to display the options and then press the option you want Option Description Off 1in1 2in1 Portrait 2in1 Landscape 2in1 ID Vertical Using the scanner glass 2in1 ID Horizontal Using the scanner glass 4in1 Portrait 4in1 Landscape Poster 2x1 Using the scanner glass Poster 2x2 Using the scanner glass 164 ...

Page 172: ...ess Mono Start or Colour Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish Related Information Copy 165 ...

Page 173: ...copy layout you should choose When you manually make 2 sided copies from a 2 sided document use the scanner glass You can use only A4 A5 or Letter size plain paper Portrait 1 sided to 2 sided Long Edge Flip 1 2 1 2 1 sided to 2 sided Short Edge Flip 1 2 1 2 2 sided to 2 sided 1 2 1 2 Landscape 1 sided to 2 sided Long Edge Flip 1 2 1 2 1 sided to 2 sided Short Edge Flip 1 2 1 2 2 sided to 2 sided 1...

Page 174: ...printed page until it is ejected the second time The machine will print the first side and eject the paper and then pull the paper in to print the second side If you experience smudged printouts or paper jams follow these steps 1 Press Ink 2 Select Print Options Press OK 3 Select Reduce Smudging Press OK 4 Change settings Press OK MFC J4440DW MFC J4540DW 1 Load your document 2 Press Copy 3 Enter t...

Page 175: ...n press Continue to scan the page After scanning all the pages press Finish DO NOT touch the printed page until it is ejected the second time The machine will print the first side and eject the paper and then pull the paper in to print the second side If you experience smudged printouts or paper jams press Ink Print Options Reduce Smudging and then change settings Related Information Copy Related ...

Page 176: ...FC J4540DW MFC J4340DW 1 Place your identification card face down near the upper left corner of the scanner glass 2 in 1 ID Vertical 2 in 1 ID Horizontal a b c d a a b c d a a 3 mm or greater top left b 145 mm c 2 in 1 ID Vertical 207 mm 2 in 1 ID Horizontal 102 mm d Scannable area 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select the following a Select Page Lay...

Page 177: ...following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 4 Press Options Page Layout 2in1 ID Vertical or 2in1 ID Horizontal You can also press ID for the 2in1 ID Vertical setting 5 Read and confirm the displayed list of settings you have selected When you have finished changing settings p...

Page 178: ...per Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the text lighter Remove Background Removes the docum...

Page 179: ...lect the Copy resolution for your type of document Tray Select MFC J4540DW Select the tray with the best paper type and size for your document Paper Type Select a paper type If copying on special paper set the machine for the type of paper you are using to get the best print quality Paper Size Select a paper size If copying on paper other than A4 size you must change the Paper Size setting Enlarge...

Page 180: ...th sides of the paper 1 sided 2 sided 1 2 1 2 2 sided 2 sided 1 2 1 2 Stack Sort Select to stack or sort multiple copies Stack 1 1 2 2 Sort 2 1 2 1 Page Layout Make N in 1 2 in 1 ID or Poster copies 4 in 1 Poster Auto Deskew Select to correct a skewed copy It is only available if the document is skewed by less than 3 degrees Advanced Settings Book Copy Corrects dark borders and skew when copying f...

Page 181: ...fault Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy settings to the factory settings You can save the current settings by pressing Save as Shortcut Related Information Copy Related Topics Copy a Document 174 ...

Page 182: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 175 ...

Page 183: ...Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Change the Fax Auto Redial Setting Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 176 ...

Page 184: ... the number you want and then press OK d Press c to select Apply Caller ID Select a number from the Caller ID History Press a or b to select the following a Select Call History Press OK b Select Caller ID History Press OK c Select the number you want and then press OK d Press c to select Apply Address Book Select a number from the Address Book Press a or b to select the following a Select Address ...

Page 185: ... finished scanning pages The machine starts sending the document MFC J4440DW MFC J4540DW 1 Load your document in the ADF or place it on the scanner glass 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes The touchscreen displays 3 Enter the fax number in one of the following ways Dial Pad Enter the fax number manually Press all digits of the number using the touchscreen Call History ...

Page 186: ...ou are using the scanner glass and selected Colour in Colour Setting the touchscreen asks if you want to send a colour fax Press Yes Colour fax to confirm The machine starts dialling and sending the document 6 When the touchscreen displays Next page do one of the following Press No when finished scanning pages The machine starts sending the document Press Yes to scan another page Place the next pa...

Page 187: ...sing the external telephone 4 When you hear fax tones press Mono Start or Colour Start If you are using the scanner glass press c to send a fax 5 Replace the handset of the external phone MFC J4440DW MFC J4540DW 1 Load your document 2 To listen for a dial tone pick up the handset of the external telephone 3 Dial the fax number using the external telephone 4 When you hear fax tones press and then p...

Page 188: ...Start key before hanging up 2 Load your document 3 Press Mono Start or Colour Start If you are using the scanner glass press c to send a fax 4 Replace the handset of the external telephone MFC J4440DW MFC J4540DW 1 Ask the other party to wait for fax tones beeps and to press the Start key before hanging up 2 Load your document 3 Press to display the Fax Start button 4 Press Fax Start If using the ...

Page 189: ... a or b to select Add Number and then press OK b Enter a number using the dial pad and then press OK Select a number from the Address Book a Press a or b to select Add from Address book and then press OK b Press a or b to select Alphabetical Order or Numerical Order and then press OK c Press a or b to select the Speed Dial name or number you want d Press d or c to select the check box labelled wit...

Page 190: ...bers you want to add When finished press OK Press Search in Address book Press the first letter of the name and press OK Press the name and then press the number you want to add Repeat this step to enter additional fax numbers 5 When finished press OK 6 Press Fax Start 7 Do one of the following If you are using the ADF the machine starts scanning and sending the document If you are using the scann...

Page 191: ...dcast select the broadcasting job number and then press OK Press c to confirm or press d to exit without cancelling To cancel the current number being dialled select the name or number on the LCD and then press OK Press c to confirm or press d to exit without cancelling To exit without cancelling press Stop Exit 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press to return to the Home screen 2 Press...

Page 192: ...rome fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Load your document 2 Press FAX 3 Press a or b to select the following a Select Real Time TX Press OK b Select On or Off Press OK 4 Enter the fax number...

Page 193: ...s Delayed Fax 5 Press On 6 Press Set Time 7 Enter the time you want the fax to be sent using the touchscreen Press OK The number of pages you can scan into the memory depends on the amount and type of data 8 Press OK 9 Enter the fax number 10 Press Fax Start If you are using the scanner glass go to the next step 11 When the touchscreen displays Next page do one of the following Press No when finis...

Page 194: ... five minute intervals The default setting for Fax Auto Redial is On MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Fax Auto Redial Press OK c Select On or Off Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Fax Auto Redial 2 Press On or Off 3 Press Relat...

Page 195: ...ess Stop Exit while the machine is dialling or sending the LCD displays Cancel Job Press c to confirm MFC J4440DW MFC J4540DW 1 Press to return to the Home screen 2 Press to cancel a fax that is already in progress 3 When you press while the machine is dialling or sending the touchscreen displays Cancel Job Press Yes Related Information Send a Fax Related Topics Telephone and Fax Problems 188 ...

Page 196: ...e following for each fax job you want to check or cancel a Press a or b to scroll through the waiting jobs If needed select the job you want to cancel and then press OK b Press c to confirm or press d to exit without cancelling 4 When finished press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Remaining Jobs 2 Do the following for each fax job you want to check or cancel a P...

Page 197: ...ng faxes overseas Call History Select a number from the Call History Address Book Select a number from the Address Book Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings MFC J4440DW MFC J4540DW To change fax sending settings press Options Option Description Fax Resolution Set the resolution for outgoing faxes The fax quality often can...

Page 198: ...eal Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Overseas Mode Set to On if you have difficulty sending faxes overseas Call History Select a number from the Call History Address Book Select a number from the Address Book Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings You can sa...

Page 199: ...ve a Fax Receive Mode Settings Set Fax Detect Fax Preview Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options Remote Fax Retrieval 192 ...

Page 200: ...ive a Fax Receive Mode Settings Receive Mode Settings Receive Modes Overview Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring 193 ...

Page 201: ... off all automatic answering functions unless you are using the BT Call Sign feature To receive a fax in Manual mode lift the handset of the external telephone When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine External TAD Externa...

Page 202: ...g a Select Fax Press OK b Select Setup Receive Press OK c Select Receive Mode Press OK If the option to change the Receive Mode is unavailable make sure the BT Call Sign feature is set to Off 3 Press a or b to select the Fax Only Fax Tel External TAD or Manual option and then press OK 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Setup Receive Receive Mode If the opti...

Page 203: ...Related Topics Remote Retrieval Commands Enable the Machine to Work with BT Call Sign with Your External Telephone only Connect an External TAD Telephone and Fax Problems 196 ...

Page 204: ...a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Ring Delay Press OK d Select the number of times you want the line to ring before the machine answers Press OK If you select 0 the machine answers immediately and the line will not ring at all available only for some countries 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Set...

Page 205: ...C J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select F T Ring Time Press OK d Select how long the machine will double ring to alert you to a voice call Press OK 3 Press Stop Exit Even if the caller hangs up during the pseudo double ringing the machine will continue to ring for the set ti...

Page 206: ...ot connect a fax call when you lift an extension or external telephone handset press the remote activation code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Fax...

Page 207: ...Home Fax Receive a Fax Fax Preview Fax Preview Related Models MFC J4440DW MFC J4540DW Use the Fax Preview feature to view received faxes on the LCD Set Fax Preview to On Preview New Faxes 200 ...

Page 208: ... Fax Receive Stamp is turned on the Fax Preview screen will not display the received date and time 1 Press Settings 2 Press Fax Preview 3 Press On or Off The touchscreen displays a message saying future received faxes will not be printed 4 Press Yes 5 Press If faxes are stored in the memory when you change Fax Preview to Off do one of the following If you do not want to print the stored faxes pres...

Page 209: ...s old and new faxes A green mark appears next to new faxes Press the fax you want If you want to print or delete all the faxes in the list press Print Delete Do one of the following Press Print All New Faxes to print all faxes you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All ...

Page 210: ...the machine s memory press No If the fax has multiple pages do one of the following Press Print All Pages to print the whole message A touchscreen message asks if you want to delete the fax from the machine s memory To delete the fax press Yes To keep the fax in the machine s memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the di...

Page 211: ...ze of the fax and your Paper Size setting MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Auto Reduction Press OK d Select On or Off Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press Related ...

Page 212: ...is feature is available only for monochrome faxes MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Fax Rx Stamp Press OK d Select On or Off Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press Rela...

Page 213: ...ADF must be empty MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Ask the other party to load the fax and to press the Start or Send key 2 When you hear CNG tones slow repeated beeps press Mono Start or Colour Start 3 Press d to receive the fax 4 Replace the external handset MFC J4440DW MFC J4540DW 1 Ask the other party to load the fax and to press the Start or Send key 2 Press to display the Fa...

Page 214: ...4440DW MFC J4540DW PC Fax Receive Forward to Cloud MFC J4440DW MFC J4540DW The machine forwards your received faxes to the online services Off This feature is available only for monochrome faxes Forward Incoming Faxes to Another Machine Store Incoming Faxes in the Machine s Memory Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Change Memory Receive Options Turn Off Mem...

Page 215: ...Receive 2 Press a or b to display the Fax Forward option and then press it 3 Enter the forwarding fax number up to 20 digits using the dial pad Press OK 4 Press Backup Print On or Backup Print Off If you select Backup Print On the machine prints received faxes at your machine so you will have a copy When Fax Preview is turned on a backup copy of received faxes will not be printed If you receive a ...

Page 216: ...from your fax machine when you are at another location using the Remote Retrieval commands Your machine prints a backup copy of each stored fax This feature is available only for monochrome faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Fax Storage option and then press it 3 Press Related Information Memory Receive Options Related Topics Forward ...

Page 217: ...oftware runs your machine transfers faxes to your computer automatically MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select PC Fax Receive Press OK d Select On Press OK The LCD displays the message Run the PC Fax Receive program on your computer e Press c f Select USB or the name of ...

Page 218: ...Related Information Memory Receive Options Related Topics Transfer Your Faxes or Fax Journal Report Transfer Faxes to Your Computer Receive Faxes Using PC FAX Receive Windows 211 ...

Page 219: ...screen displays Print all faxes If you press Yes faxes in the memory will be printed before the setting changes If you press No faxes in the memory will not be printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax Forward Forward to Cloud or Fax Storage press USB or the name of the computer if you are ...

Page 220: ...chine to save or transfer incoming faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press Off The touchscreen displays Print all faxes or Erase all documents if received faxes are in your machine s memory 3 Press Related Information Memory Receive Options Related Topics Change Memory Receive Options Error and Maintenance Messages Telephone and Fax Problems 213 ...

Page 221: ... in its memory even when your PC is turned off 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Print Document Press OK 3 Press c MFC J4440DW MFC J4540DW If you select Fax Storage you can print all faxes from the memory 1 Press Settings All Settings Fax Print Document You can also print the faxes from the memory by pressing Stored Faxes on the touchscreen 2 Pr...

Page 222: ...DW Use Remote Retrieval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Remote Retrieval Commands Forward Faxes Remotely Change the Fax Forwarding Number 215 ...

Page 223: ...cess 2 Enter a three digit code using the numbers 0 through 9 or using the dial pad The preset cannot be changed Press OK DO NOT use the same code used for your Remote Activation Code 51 or Remote Deactivation Code 51 To delete your code press and hold to restore the inactive setting and then press OK 3 Press Related Information Remote Fax Retrieval Related Topics Use Your Remote Access Code Opera...

Page 224: ...as received faxes One long beep the machine received at least one fax No beeps the machine has not received a fax 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 When finished press 9 and then press 0 to deactivate your machine 6 Hang up This f...

Page 225: ... been set up for example a Fax Forwarding number has not been registered You can register your Fax Forwarding number by entering 4 After you register the number Fax Forwarding will work 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the fax number of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax messa...

Page 226: ...ng beep you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the fax number up to 20 digits of the remote fax machine where you want your fax messages sent followed by You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Hang up after you hear one long beep Your Brother machine will forward a...

Page 227: ... you have messages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Press 9 0 to stop Remote Access when finished 6 Hang up after you hear one long beep Rel...

Page 228: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Broadcasting Groups 221 ...

Page 229: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Pick up a Voice Call in Fax Tel Receive Mode 222 ...

Page 230: ... to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Tel R button or Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Related...

Page 231: ...and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Save Outgoing Call Numbers to the Address Book Save Caller ID History Numbers to the Address Book Change or Delete Address Book Names or Numbers 224 ...

Page 232: ...s and history may not be displayed correctly if the area code is not registered with the fax or telephone number f Select OK and then press OK To store another Speed Dial number repeat these steps 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Address Book 2 Do the following steps a Press Edit Add New Address Name b Enter the name up to 16 characters using the touchscreen Press OK c Press A...

Page 233: ...Related Information Store Fax Numbers Related Topics Set up Broadcasting Groups 226 ...

Page 234: ... Select Name Press OK g Enter the name up to 16 characters using the dial pad Press OK h Confirm the fax or telephone number i Select OK and then press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Call History Outgoing Call 2 Press a or b to display the number you want to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the Outgoing Call history l...

Page 235: ...s OK Press c Yes to confirm f Select Name Press OK g Enter the name up to 16 characters using the dial pad Press OK h Confirm the fax or telephone number i Select OK and then press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Call History Caller ID History 2 Press a or b to display the name or number you want to store and then press it 3 Press Edit Add to Address Book Name To delete th...

Page 236: ... steps a Press a or b to select the Speed Dial name where you want to delete the number b Press d or c to select the check box labelled with the Speed Dial name Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Address Book Edit 2 Do one of the following Press Change to edit the names or fax or telephone numbers Press a or b to display the number you want to change and then press it T...

Page 237: ...Related Information Store Fax Numbers 230 ...

Page 238: ...elect Add Delete Press OK ii Select Alphabetical Order or Numerical Order Press OK iii Press a or b to select a number from the list iv Press d or c to select the check box labelled with the Speed Dial number Press OK 3 Select OK and then press OK 4 Press Stop Exit MFC J4440DW MFC J4540DW First you must store each fax number in the Address Book Then you can include them as numbers in the Group Eac...

Page 239: ... Delete a Broadcasting Group Add or Delete a Broadcasting Group Member Related Topics Send the Same Fax to More than One Recipient Broadcasting Store Address Book Numbers 232 ...

Page 240: ...select or Press OK several times to move the cursor under the incorrect character Then press a b d or c to select and press OK Re enter the correct letter 3 Select OK and then press OK 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Address Book Edit Change 2 Press a or b to display the Group you want to change and then press it 3 Press Name 4 Enter the new Group name up to 16 characters usi...

Page 241: ...r b to select Delete Press OK 3 Do the following steps a Press a or b to select the Group you want to delete b Press d or c to select the check box labelled with the Group name Press OK 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Address Book Edit Delete 2 Press a or b to display the Group you want to delete and then press it 3 Press OK 4 Press Related Information Set up Broadcasting Gro...

Page 242: ... Speed Dial number press a or b to select the Speed Dial number and then press d or c to remove the check box Repeat this step until you have added or deleted all the fax numbers you want 4 Press OK 5 Select OK and then press OK 6 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Fax Address Book Edit Change 2 Press a or b to display the Group you want to change and then press it 3 Press a or b to d...

Page 243: ...Devices Telephone Services and External Devices Use BT Call Sign Caller ID Set the Telephone Line Type Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 236 ...

Page 244: ... to dedicate a second telephone number on the same telephone line just for receiving faxes This feature is available only in the U K You can switch BT Call Sign Off temporarily then turn it back on When you get a new fax number make sure you reset this function This machine will automatically answer incoming calls that use your new fax number When you set the BT Call Sign feature to On the receive...

Page 245: ...owing a Select Fax Press OK b Select Miscellaneous Press OK c Select BT Call Sign Press OK d Select On or Off Press OK 3 Press Stop Exit When you turn off BT Call Sign the receive mode stays in Manual You must set the receive mode again MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Miscellaneous BT Call Sign 2 Press On or Off 3 Press When you turn off BT Call Sign the receive mode stay...

Page 246: ...mpany for more information Once you answer a call the Caller ID information disappears from the LCD and is stored in Caller ID memory View the list or select a number and fax to it add it to the Address Book or delete it from the history You can print a list of the Caller ID information received by your machine This feature is not available in some countries The Caller ID service varies with diffe...

Page 247: ... to display the caller s telephone number on the LCD as the telephone rings MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select Caller ID Press OK d Select On Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Miscellaneous Caller ID 2 Press On 3 Pres...

Page 248: ...ures MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Phone Line Set Press OK c Select Normal PBX or ISDN Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Phone Line Set 2 Press Normal PBX or ISDN 3 Press Related Information Telephone Services and External D...

Page 249: ... only TBR TBR will work with most PBX systems allowing you to gain access to an outside line or transfer calls to another extension Press R or the Tel R button to use this feature Program a press of the R button or the Tel R button as part of a number stored in the Address Book When programming the Address Book number press R or the Tel R button first the LCD displays then enter the telephone numb...

Page 250: ...nnected to the socket labelled LINE on your machine The other end of the telephone cord may be connected to a modem phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system please contact your VoIP provider After you have connected your machine to the VoIP system check for a dial tone Lift the external telephone s handset and listen for...

Page 251: ... four rings we recommend setting it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it 1 1 1 TAD Example for U K IMPORTANT DO NOT connect a TA...

Page 252: ...d For more information contact your telephone provider The machine s Ring Delay setting does not apply 2 Record the outgoing message on your external TAD 3 Set the TAD to answer calls 4 Set the Receive Mode on your machine to External TAD Related Information External TAD Telephone Answering Device Related Topics Receive Modes Overview Choose the Correct Receive Mode Telephone and Fax Problems 245 ...

Page 253: ... beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Remote Activation Code for people sending manual faxes For example After ...

Page 254: ...the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be rep...

Page 255: ...and External Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use Extension Telephones Use the Remote Codes 248 ...

Page 256: ...ct an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below 1 Extension telephone 2 External telephone Example for U K 1 2 Please make sure you use an external telephone with a cable no more than three metres long Related Information External and Extension Telephones 249 ...

Page 257: ...oice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Remote Deactivation Code 51 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the LCD shows Receiving and then hang up You can also use the Fax Detect feature to make your machine automatica...

Page 258: ...ion see fig 2 In this configuration the machine can always detect whether a telephone is in use Thus it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 and the recommended master slave configuration is shown in figure 2 This new connection configuration can be arranged by contacting BT Kingston upo...

Page 259: ...t button and then selecting the option to receive Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call and pseu...

Page 260: ...ain Press OK e Select On Press OK 3 Do one of the following To change the Remote Activation Code press a or b to select Act Code and then press OK Enter the new code Press OK To change the Remote Deactivation Code press a or b to select Deact Code and then press OK Enter the new code Press OK 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Fax Setup Receive Remote Codes 2 D...

Page 261: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports 254 ...

Page 262: ...DW MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Report Setting Press OK c Select XMIT Report Press OK d Select the option you want Press OK If you select On Image or Error only Image the image will not appear on the Transmission Verification Report if Real Time Transmission is set to On The image will not appear on the report when you send a co...

Page 263: ... report before it is due to print you can print it without erasing the jobs Every 50 Faxes The machine will print the Journal when the machine has stored 50 fax jobs 4 If you selected 6 12 24 hours 2 or 7 days press a or b to select Time and then press OK Enter the time of day using the dial pad Press OK 5 If you selected Every 7 Days press a or b to select Day and then press OK Press a or b to se...

Page 264: ...e Every Monday Every Tuesday Every Wednesday Every Thursday Every Friday Every Saturday or Every Sunday option and then press the first day of the seven day countdown 6 Press Related Information Fax Reports Related Topics Set the Machine to Power Off Automatically 257 ...

Page 265: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 258 ...

Page 266: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 259 ...

Page 267: ...PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using the Brother PC FAX software to send faxes directly from your computer Configure PC FAX Windows Configure your PC Fax Address Book Windows 260 ...

Page 268: ...log box appears 3 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customised User Information screen for custom fax headers and cover pages Click the Sending tab and then type the number needed to access an outside line if needed in the Outside line access field Select the Include header check box to i...

Page 269: ... and groups to personalise your Address Book Add a Member to your PC FAX Address Book Windows Create a Group in your PC FAX Address Book Windows Edit Member or Group Information in your PC FAX Address Book Windows Delete a Member or Group in your PC FAX Address Book Windows Export your PC FAX Address Book Windows Import Information to your PC FAX Address Book Windows 262 ...

Page 270: ...a fax using the Brother PC Fax software 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Click The Address Book Member Setup dialog box appears 4 Type the member s information in the corresponding fields Only the Name field ...

Page 271: ... your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Click The Address Book Group Setup dialog box appears 4 Type the name of the new group in the Group Name field 5 In the Available Names field select each name you want to include in the group and then click Add Members added to the group appear i...

Page 272: ...ress Book Windows 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Select the member or group you want to edit 4 Click Properties 5 Change the member or group information 6 Click OK Related Information Configure your PC Fax ...

Page 273: ...ok Windows 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Select the member or group you want to delete 4 Click Delete 5 When the confirmation dialog box appears click OK Related Information Configure your PC Fax Address B...

Page 274: ...The Address Book dialog box appears 3 Click File Export 4 Select one of the following Text The Select Items dialog box appears Go to the next step vCard You must select the member you want to export from your address book before selecting this option Browse to the folder where you want to save the vCard type the vCard name in the File name field and then click Save 5 In the Available Items field s...

Page 275: ...Related Information Configure your PC Fax Address Book Windows 268 ...

Page 276: ...ess Book Send The Address Book dialog box appears 3 Click File Import 4 Select one of the following Text The Select Items dialog box appears Go to step 5 vCard Go to step 8 5 In the Available Items field select the data you want to import and then click Add You must select and add fields from the Available Items list in the same order they are listed in the import text file 6 If you are importing ...

Page 277: ...bers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake click All Clear...

Page 278: ...eceive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use the Brother PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 271 ...

Page 279: ...you turn off your computer your machine will continue to receive and store faxes in your machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent to your com...

Page 280: ...automatically and can transfer any faxes upon computer startup 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Receive 3 Confirm the message and click Yes The PC FAX Receive window appears The PC FAX Receive icon also appears in your computer task tray Related Information Receiv...

Page 281: ...s as needed Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Upload to Configure the path to the server and select the option to upload automatically or manually available only for Administrators Device Select the machine where you want to receive PC FAX files Lock available only ...

Page 282: ...Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below A list of connected machines appears Select the machine you want Click OK Specify your machine by IP address Type the machine s IP address in the IP Address field and then click OK 5 To c...

Page 283: ...nread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished close the window Even after closing the window PC FAX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the ...

Page 284: ...Related Information Receive Faxes Using PC FAX Receive Windows 277 ...

Page 285: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Send a Fax Using AirPrint macOS 278 ...

Page 286: ...Home Network Network Supported Basic Network Features Configure Network Settings Wireless Network Settings Network Features Brother Management Tools 279 ...

Page 287: ...tor Yes No No Driver Deployment Wizard Yes Yes No 1 The default password to manage this machine s settings is located on the back of the machine and marked Pwd We recommend immediately changing the default password to protect your machine from unauthorised access When connecting your machine to an outside network such as the Internet make sure your network environment is protected by a separate fi...

Page 288: ...Home Network Configure Network Settings Configure Network Settings Configure Network Settings Using the Control Panel Change Machine Settings Using Web Based Management 281 ...

Page 289: ...twork settings MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to display Network and then press OK 3 Press a or b to display the network option and then press OK Repeat this step until you access the menu you want to configure and then follow the LCD instructions MFC J4440DW MFC J4540DW 1 Press Settings Network 2 Press a or b to display the network option and then ...

Page 290: ...Home Network Wireless Network Settings Wireless Network Settings Use the Wireless Network Use Wi Fi Direct Enable Disable Wireless LAN Print the WLAN Report 283 ...

Page 291: ...k Using the Setup Wizard from Your Mobile Device Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network When the SSID i...

Page 292: ...orted models only or USB for the fastest throughput speed Although your machine can be used in both a wired and wireless network supported models only only one connection method can be used at a time However a wireless network connection and Wi Fi Direct connection or a wired network connection supported models only and Wi Fi Direct connection can be used at the same time If there is a signal in t...

Page 293: ...indows Download the installer from your model s Downloads page at support brother com Mac a Download the installer from your model s Downloads page at support brother com b Start the installer and then double click the Start Here Mac icon 2 Follow the on screen instructions 3 Select Wireless Network Connection Wi Fi and then click Next 4 Follow the on screen instructions You have completed the wir...

Page 294: ...our Mobile Device 1 Do one of the following Android devices Download and install Brother Mobile Connect from Google Play All iOS or iPadOS supported devices including iPhone iPad and iPod touch Download and install Brother Mobile Connect from the App Store 2 Start Brother Mobile Connect and then follow the on screen instructions to connect your mobile device to your Brother machine Related Informa...

Page 295: ...ist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know the security information please consult the router manufacturer your system ...

Page 296: ...ss setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know the security information please consult the router manufacturer your system administrator or your Internet provider 2 Press Settings Network WLAN Wi Fi Find Wi Fi Network 3 When Enable WLAN appears pr...

Page 297: ...Related Information Use the Wireless Network 290 ...

Page 298: ...Your machine automatically tries to connect to your wireless network When your wireless device connects successfully the machine displays Connected You have completed the wireless network setup To install the drivers and software necessary to use your machine go to your model s Downloads page at support brother com MFC J4440DW MFC J4540DW 1 Press Settings Network WLAN Wi Fi WPS Push Button 2 When ...

Page 299: ...WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 2 1 MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Network Press OK b Select WLAN W...

Page 300: ... 8 Select your machine and click Next 9 Type the PIN displayed on the machine s LCD and then click Next 10 Windows 7 Select your network and then click Next 11 Click Close MFC J4440DW MFC J4540DW 1 Press Settings Network WLAN Wi Fi WPS PIN Code 2 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 3 The LCD displays an eight digit PIN and the machine starts searc...

Page 301: ...s a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To install the driver and software necessary to use your machine go to your model s Downloads page at support brother com 7 Select your machine and click Next 8 Type the PIN displayed on the machine s LCD and then click Next 9 Windows 7 Select your network and then click Next 1...

Page 302: ...SK AES 12345678 If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press 3 Press a or b to select the Find Wi Fi Network option and then press OK 4 When Enable WLAN appears press c The wireless setup wizard starts To cancel press d 5 The machine will search for your network and display a list of available SSI...

Page 303: ...u continue with the configuration 1 Check and write down the current wireless network settings Network Name SSID Authentication Method Encryption Mode Network Key Password Open System NONE WEP Shared Key WEP WPA WPA2 PSK AES TKIP For example Network Name SSID HELLO Authentication Method Encryption Mode Network Key Password WPA2 PSK AES 12345678 If your router uses WEP encryption enter the key used...

Page 304: ...r text see Related Information Your Brother machine supports the use of the first WEP key only 9 The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the LCD displays Connected You have completed the wireless network setup To install the drivers and software necessary to use your machine go to your model s Downloads page at supp...

Page 305: ...ation before you continue with the configuration 1 Check and record the current wireless network settings Network Name SSID Authentication Method Encryption Mode User ID Password EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES TKIP EAP TLS...

Page 306: ... differ Select the encryption type TKIP AES or AES and then press OK Select the verification method No Verification CA or CA Server ID and then press OK If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the user ID and Password and then press OK for each option If you have not imported a CA cert...

Page 307: ...art configuration Contact your network administrator about the client certificate If you have installed more than one certificate we recommend writing down the certificate name you want to use If you verify your machine using the common name of the server certificate we recommend writing down the common name before you start configuration Contact your network administrator about the common name of...

Page 308: ...rted a CA certificate into your machine the machine displays No Verification If you selected the EAP TLS option select the encryption type TKIP AES or AES The machine will display a list of available Client Certificates and then select the certificate Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID and user ID and then p...

Page 309: ...Settings Use Wi Fi Direct Use Wi Fi Direct Wi Fi Direct Overview Configure Your Wi Fi Direct Network Using the Push Button Method Configure a Wi Fi Direct Network Manually If You Are Having Difficulty with Your Machine s Network 302 ...

Page 310: ...ing a wireless router access point 1 2 1 Mobile device 2 Your Brother machine You can use Wi Fi Direct with either the wired or wireless network connection at the same time The Wi Fi Direct supported device can become a Group Owner When configuring the Wi Fi Direct network the Group Owner serves as an access point Related Information Use Wi Fi Direct Related Topics Configure Your Wi Fi Direct Netw...

Page 311: ...Brother machine displays a list of mobile devices with Wi Fi Direct enabled select your mobile device and press OK To search for available devices again select Rescan 5 When your wireless device connects successfully the machine displays Connected MFC J4440DW MFC J4540DW When the machine receives the Wi Fi Direct request from your mobile device the message Wi Fi Direct connection request received ...

Page 312: ...Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 305 ...

Page 313: ... Network Key Go to your mobile device s wireless network settings screen and enter the SSID and password 4 When your wireless device connects successfully the machine displays Connected MFC J4440DW MFC J4540DW 1 Press Settings Network Wi Fi Direct Manual 2 The machine will display the SSID Network Name and Password Network Key Go to your mobile device s wireless network settings screen select the ...

Page 314: ...ns a Select Network Press OK b Select WLAN Wi Fi Press OK c Select WLAN Enable Press OK d Do one of the following To enable Wi Fi select On Press OK To disable Wi Fi select Off Press OK MFC J4440DW MFC J4540DW 1 Press Settings Network Network I F 2 Do one of the following To enable Wi Fi select WLAN Wi Fi To disable Wi Fi select Wired LAN 3 Press Related Information Wireless Network Settings 307 ...

Page 315: ...rt does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again MFC J4440DW MFC J4540DW 1 Press Settings All Settings Print Reports WLAN Report Yes The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print th...

Page 316: ...information Restart your wireless router access point If you cannot find the Network Name SSID and security information see the documentation provided with your wireless router access point or contact the router manufacturer your system administrator or Internet service provider TS 03 The wireless enterprise network and security settings you entered may be incorrect Check the following points and ...

Page 317: ... access point and the machine If your wireless router access point s Stealth Mode is on you may need to disable it to connect to the wireless network If you cannot find the Network Name SSID and security information see the documentation provided with your wireless router access point or contact the router manufacturer your system administrator or Internet service provider TS 07 The machine cannot...

Page 318: ...ty settings If the WLAN access point router is set to not broadcast the SSID the SSID will not automatically be detected You will have to manually enter the SSID name The Network key may also be described as the Password Security Key or Encryption Key If you do not know the SSID and wireless security settings of your WLAN access point router or how to change the configuration see the documentation...

Page 319: ...work Features Network Features Print the Network Configuration Report Configure and Operate LDAP Search Synchronize Time with the SNTP Server Using Web Based Management Reset the Network Settings to Factory Default 312 ...

Page 320: ...IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Print Reports Press OK b Select Network Config Press OK 3 Press c The machine prints the current Network Co...

Page 321: ...search to find fax numbers or email addresses The LDAP feature does not support simplified Chinese traditional Chinese or Korean The LDAP feature supports LDAPv3 The LDAP feature does not support SSL TLS You must use Simple Authentication to communicate with your LDAP server Related Information Network Features Change LDAP Configuration Using Web Based Management Perform an LDAP Search Using Your ...

Page 322: ... to activate the configuration 7 On your computer in Web Based Management go to the navigation menu and then click Address Book LDAP LDAP Search LDAP Server Address Port The default port number is 389 Search Root Authentication Username This selection will be available depending on the authentication method used Password This selection will be available depending on the authentication method used ...

Page 323: ...Related Topics Access Web Based Management Synchronize Time with the SNTP Server Using Web Based Management 316 ...

Page 324: ...ly on the control panel for Kerberos authentication 1 Press to search 2 Enter the initial characters for your search using the LCD You can enter up to 15 characters For more information about how to enter text see Related Information 3 Press OK The LDAP search result will be shown on the LCD the icon appears before the local address book search results If there is no match on the server or the loc...

Page 325: ...r authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management Change LDAP Configuration Using Web Based Management Perform ...

Page 326: ...ord in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Administrator Date Time Start from if the navigation menu is not shown on the left side of the screen 5 Verify the Time Zone settings Select the time difference between your location and UTC from the Time ...

Page 327: ... check box click Advanced Settings 9 Configure the settings Option Description Status Displays whether the SNTP protocol is enabled or disabled Synchronization Status Confirm the latest synchronization status SNTP Server Method Select AUTO or STATIC AUTO If you have a DHCP server in your network the SNTP server will obtain the address from that server automatically STATIC Type the address you want...

Page 328: ...settings You can also reset the print server to its factory settings using Web Based Management MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Network Press OK b Select Network Reset Press OK 3 Press c for two seconds to confirm The machine restarts MFC J4440DW MFC J4540DW 1 Press Settings All Settings Network Network Reset 2 The re...

Page 329: ... Tools Brother Management Tools Use one of Brother s management tools to configure your Brother machine s network settings Go to your model s Downloads page at support brother com to download the tools Related Information Network 322 ...

Page 330: ...s for Device Security Use SSL TLS Use SNMPv3 Use IPsec Use IEEE 802 1x Authentication for a Wired or a Wireless Network Use Active Directory Authentication Use LDAP Authentication Use Secure Function Lock 3 0 Send an Email Securely Lock the Machine Settings from the Control Panel 323 ...

Page 331: ...ble today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the FTP and TFTP protocols Accessing the machine using these protocols is not secure However note that if you disable FTP the Scan to FTP feature will be disabled Related Information Security 324 ...

Page 332: ... TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Step by Step Guide for Creating and Installing a Certificate Create a Self signed Certificate Create CSR and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export a CA Certificate Manage Multiple Certificates 325 ...

Page 333: ...ting or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When using a Certificate Signing Request CSR from this print server When importing a certificate and a private key Certificate Authori...

Page 334: ...e from a Certificate Authority CA Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the certificate issued by the CA on your Brother machine using Web Based Management 3 Install the certifi...

Page 335: ...e back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Create Self Signed Certificate 6 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when acce...

Page 336: ... certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Install a Certificate on...

Page 337: ...etwork Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Create CSR 6 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identifier s...

Page 338: ...curely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more detailed information visit support brother com to see the FAQs Troubleshooting page of your model Search for SSL Related Information Create CSR and Install a Certificate from a Certificate Authority CA...

Page 339: ...u can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is locate...

Page 340: ...Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 333 ...

Page 341: ...the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu ...

Page 342: ...can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Export shown ...

Page 343: ...Certificates for Device Security Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 336 ...

Page 344: ...er If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Securi...

Page 345: ...n also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security CA Certificate Start from if the na...

Page 346: ...Issued by a CA MFC J4340DW 3 MFC J4440DW MFC J4540DW 5 CA Certificate MFC J4340DW 2 MFC J4440DW MFC J4540DW 6 We recommend storing fewer certificates than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you use H...

Page 347: ...Home Security Use SSL TLS Use SSL TLS Introduction to SSL TLS Manage Your Network Machine Securely Using SSL TLS Print Documents Securely Using SSL TLS Send an Email Securely Using SSL TLS 340 ...

Page 348: ...ocal or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Use SSL TLS Brief History of SSL TLS Benefits of Using SSL TLS 341 ...

Page 349: ...e little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card numbers customer records etc SSL TLS uses extremely high ...

Page 350: ...o the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture the data will see a confusing page of code and not the actual wage sl...

Page 351: ...Manage Your Network Machine Securely Using SSL TLS Configure a Certificate for SSL TLS and Available Protocols Access Web Based Management Using SSL TLS Install the Self signed Certificate for Windows users with Administrator Rights Configure Certificates for Device Security 344 ...

Page 352: ...aredPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Netwo...

Page 353: ... HTTPS protocol settings using the Web Based Management screen 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machin...

Page 354: ...er and then right click the Internet Explorer icon that appears on the taskbar Windows 7 and Windows Server 2008 Click Start All Programs 2 Right click Internet Explorer and then click Run as administrator If the More option appears click More If the User Account Control screen appears click Yes 3 Type https machine s IP address in your browser s address bar to access your machine where machine s ...

Page 355: ...11 Click Next 12 Click Finish 13 Click Yes if the fingerprint thumbprint is correct 14 Click OK Related Information Manage Your Network Machine Securely Using SSL TLS 348 ...

Page 356: ...SL TLS Print Documents Securely Using SSL TLS Print Documents Securely Using SSL TLS Print Documents Using SSL TLS Configure Certificates for Device Security Configure a Certificate for SSL TLS and Available Protocols 349 ...

Page 357: ... field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Network Protocol Start from if the navigation menu is not shown on the left side of the screen 5 Make sure the IPP check box is selected If the IPP check box is not selected select the IPP check box and then click...

Page 358: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 351 ...

Page 359: ...erver uses version 1 and version 2c of the SNMP protocol You can use all Brother applications in this mode However it is not secure since it will not authenticate the user and data will not be encrypted SNMPv3 read write access and v1 v2c read only access The print server uses the read write access of version 3 and the read only access of version 1 and version 2c of the SNMP protocol When you use ...

Page 360: ...Related Topics Access Web Based Management 353 ...

Page 361: ...Psec Related Models MFC J4440DW MFC J4540DW Introduction to IPsec Configure IPsec Using Web Based Management Configure an IPsec Address Template Using Web Based Management Configure an IPsec Template Using Web Based Management 354 ...

Page 362: ...vice using IPsec When the devices start communicating using IPsec keys are exchanged using Internet Key Exchange IKE first and then the encrypted data is transmitted using the keys In addition IPsec has two operation modes the Transport mode and Tunnel mode The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a Virtual Private Netw...

Page 363: ...low but the security is high In Aggressive mode the processing speed is faster than Main mode but the security is lower All Non IPsec Traffic Select the action to be taken for non IPsec packets When using Web Services you must select Allow for All Non IPsec Traffic If you select Drop Web Services cannot be used Broadcast Multicast Bypass Select Enabled or Disabled Protocol Bypass Select the check ...

Page 364: ...Related Topics Access Web Based Management Configure Certificates for Device Security 357 ...

Page 365: ... up to 16 characters Local IP Address IP Address Specify the IP address Select ALL IPv4 Address ALL IPv6 Address ALL Link Local IPv6 or Custom from the drop down list If you select Custom from the drop down list type the IP address IPv4 or IPv6 in the text box IP Address Range Type the starting and ending IP addresses for the IP address range in the text boxes If the starting and ending IP address...

Page 366: ... a 24 bit subnet mask 255 255 255 0 for 192 168 1 1 the addresses 192 168 1 xxx are valid 8 Click Submit When you change the settings for the template currently in use restart your machine to active the configuration Related Information Use IPsec Related Topics Access Web Based Management 359 ...

Page 367: ...rt from if the navigation menu is not shown on the left side of the screen 5 Click the Delete button to delete an IPsec Template When an IPsec Template is in use it cannot be deleted 6 Click IPsec Template that you want to create The IPsec Template screen appears The configuration fields differ based on the Use Prefixed Template and Internet Key Exchange IKE you select 7 In the Template Name field...

Page 368: ...ot the secret key to send and receive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP AH or AH ESP...

Page 369: ...pt a message was derived from a parent key that parent key is not used to derive other keys Therefore even if a key is compromised the damage will be limited only to the messages that were encrypted using that key Select Enabled or Disabled Authentication Method Select the authentication method Select Pre Shared Key or Certificates Pre Shared Key When encrypting communication the encryption key is...

Page 370: ...Related Information Configure an IPsec Template Using Web Based Management 363 ...

Page 371: ...This key exchange method allows secret keys to be securely exchanged over an unprotected network The Diffie Hellman key exchange method uses a discrete logarithm problem not the secret key to send and receive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 ...

Page 372: ...ation method Select Pre Shared Key Certificates EAP MD5 or EAP MS CHAPv2 EAP is an authentication protocol that is an extension of PPP By using EAP with IEEE802 1x a different key is used for user authentication during each session The following settings are necessary only when EAP MD5 or EAP MS CHAPv2 is selected in Authentication Method Mode Select Server Mode or Client Mode Certificate Select t...

Page 373: ...n You can select only the certificates that were created using the Certificate page of Web Based Management s Security configuration screen Related Information Configure an IPsec Template Using Web Based Management 366 ...

Page 374: ...et differs depending on the setting you chose for Hash in the Encapsulating Security section If the length of the specified authentication key is different than the selected hash algorithm an error will occur MD5 128 bits 16 bytes SHA1 160 bits 20 bytes SHA256 256 bits 32 bytes SHA384 384 bits 48 bytes SHA512 512 bits 64 bytes When you specify the key in ASCII Code enclose the characters in double...

Page 375: ...mmunicated contents secret key and so on in order to prevent the falsification of the sender and manipulation of the data Unlike ESP the communicated contents are not encrypted and the data is sent and received as plain text Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select None MD5 SHA1 SHA256 SHA384 or SHA512 None can be selected only when ESP is selected in Protocol SA Lifetime ...

Page 376: ...ireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 369 ...

Page 377: ...nd wireless networks that limits access from unauthorised network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Network 370 ...

Page 378: ...802 1x authentication using Wireless setup wizard from the control panel Wireless network 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address...

Page 379: ...e CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x supported network After a few minutes print the Network Configuration Report to check the Wired IEEE 802 1x statu...

Page 380: ...creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authentications PEAP MS CHAPv2 PEAP GTC EAP TTLS Extensible Authentication Protocol Tunneled Transport Layer Security ...

Page 381: ...hentication Related Models MFC J4440DW MFC J4540DW Introduction to Active Directory Authentication Configure Active Directory Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authentication 374 ...

Page 382: ...e machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password Active Directory Authentication offers the following features Stores incoming fax data When Active Directory Authentication is enabled your machine stores all incoming fax data After you log on the machine prints the stored fax data You can change the Active Directory Authentica...

Page 383: ...nu is not shown on the left side of the screen 5 Select Active Directory Authentication 6 Click Submit 7 Select the Active Directory Authentication menu 8 Configure the following settings Option Description Storage Fax RX Data Select this option to store incoming fax data You can print all incoming fax data after you log on to the machine Remember User ID Select this option to save your User ID Ac...

Page 384: ...Related Information Use Active Directory Authentication Related Topics Access Web Based Management 377 ...

Page 385: ...tication Related Models MFC J4440DW MFC J4540DW When Active Directory Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related ...

Page 386: ...AP Authentication Related Models MFC J4440DW MFC J4540DW Introduction to LDAP Authentication Configure LDAP Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel LDAP Authentication 379 ...

Page 387: ...ine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password LDAP Authentication offers the following features Stores incoming fax data When LDAP Authentication is enabled your machine stores all incoming fax data After you log on the machine prints the stored fax data You can change the LDAP Authentication settings using Web Based Management R...

Page 388: ... shown on the left side of the screen 5 Select LDAP Authentication 6 Click Submit 7 Click the LDAP Authentication menu 8 Configure the following settings Option Description Storage Fax RX Data Select this option to store incoming fax data You can print all incoming fax data after you log on to the machine Remember User ID Select this option to save your User ID LDAP Server Address Type the IP addr...

Page 389: ...on Related Models MFC J4440DW MFC J4540DW When LDAP Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Information Use LD...

Page 390: ...eases security by restricting the functions available on your machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Scan Using Secure Function Lock 3 0 Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register an External IC Card Reader 383 ...

Page 391: ... Based Management Print Print includes print jobs sent via AirPrint Brother iPrint Scan and Brother Mobile Connect If you register users logon names in advance the users will not need to enter their passwords when they use the print function Copy Scan Scan includes scan jobs sent via Brother iPrint Scan and Brother Mobile Connect Fax supported models only Send Receive Media Print from Scan to Web ...

Page 392: ...Click Submit 7 Click the Restricted Functions menu 8 In the User List Restricted Functions field type a group name or user name 9 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 10 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 11 Click ...

Page 393: ...ng only users who have the Scan check box selected will be able to scan Using the Scan feature for restricted users To scan using the machine s control panel Restricted users must enter their passwords on the machine s control panel to access Scan mode To scan from a computer Restricted users must enter their passwords on the machine s control panel before scanning from their computers If the pass...

Page 394: ...ser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Administrator Restriction Management or User Restriction Function Start fr...

Page 395: ... current and last page counter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your IC card for authentication Last Counter Record Click Last Counter Record if you want the machine to retain the page count after the counter has been reset Counter Au...

Page 396: ... For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Administrator External Card Reader Start from if the navigation menu is not shown on the left side of the screen 5 Enter the necessary information...

Page 397: ...Send an Email Securely Send an Email Securely Related Models MFC J4440DW MFC J4540DW Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 390 ...

Page 398: ...ne s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Network Protocol Start from if the navigation menu is not shown on the left side of the screen 5 In the SMTP Client field click Advanced Settings and make sure the status of SMTP Client is Enabled 6 Configure the SMTP Client settings Confirm that the email settings are correct afte...

Page 399: ...email notification and email reports available for certain models We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP ...

Page 400: ...r network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to verify the server certificate clear the Verify Server Certificate check box Port Number If you select SSL or TLS the Port value will be changed to match the protocol To change the port number manually type the port number after you select SSL TLS settings You mu...

Page 401: ...ne Settings from the Control Panel Before turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Brother customer service About Using TX Lock 394 ...

Page 402: ...able Receiving faxes PC Fax Receive If PC Fax Receive was already On While the TX Lock feature is turned on your machine will receive faxes and store them in its memory Then when TX Lock is turned off the faxes will be sent to your chosen PC While TX Lock is On the following operations are NOT available Operation from the control panel PC printing PC scanning Related Information Lock the Machine S...

Page 403: ...ck Password Related Models MFC J4340DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select TX Lock Press OK 3 Enter a four digit number for the password Press OK 4 Re enter the password Press OK 5 Press Stop Exit Related Information About Using TX Lock 396 ...

Page 404: ...ettings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select TX Lock Press OK d Select Set Password Press OK 3 Enter the four digit number of the current password Press OK 4 Enter a four digit number for the new password Press OK 5 Re enter the new password Press OK 6 Press Stop Exit Related Information About Using TX Lock 397 ...

Page 405: ... Select TX Lock Press OK d Select Set TX Lock Press OK 3 Enter the registered four digit password Press OK The machine goes offline and the LCD displays TX Lock Mode Turning off TX Lock a Press Settings b Enter the current four digit password and then press OK If you enter the wrong password the LCD displays Wrong Password and stays offline The machine will stay in TX Lock Mode until the correct p...

Page 406: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect AirPrint Mopria Print Service Brother Mobile Connect Print with Near Field Communication NFC 399 ...

Page 407: ...onnect Set Up Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload a Document from an External Memory Device Using Brother Web Connect Download and Print Documents Using Brother Web Connect Download and Save a Document to an External Memory Device Using Brother Web Connect FaxForward to Cloud or E mail 400 ...

Page 408: ...achine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with your network administrator A proxy server is a computer that serves as an intermediary between computers without a direct In...

Page 409: ...C J4340DW 1 Press Settings 2 Press a or b to select the following a Select Network Press OK b Select Web Connect Settings Press OK c Select Proxy Settings Press OK d Select Proxy Connection Press OK e Select On Press OK f Select the option that you want to set Press OK g Enter the proxy server information Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Network Web ...

Page 410: ...ys enabled in whichever browser you use 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go t...

Page 411: ... com Dropbox An online file storage sharing and synchronisation service URL www dropbox com OneDrive An online file storage sharing and management service URL https onedrive live com Box An online document editing and sharing service URL www box com OneNote An online document editing and sharing service URL www onenote com Brother Creative Center A website that offers various templates such as gre...

Page 412: ...oad images saved on media MFC J4440DW MFC J4540DW JPEG FaxForward to the online services MFC J4440DW MFC J4540DW JPEG PDF TIFF JPEG PDF TIFF Not all services are available in all countries For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be downloaded Related Information Brother Web Connect 405 ...

Page 413: ...r Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect Set Up Brother Web Connect for Brother CreativeCenter 406 ...

Page 414: ...n additional account 3 2 1 1 User registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 3 2 1 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Ente...

Page 415: ...Related Information Set Up Brother Web Connect 408 ...

Page 416: ...not already have an account use a computer to access the service s website and create an account After creating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating ...

Page 417: ...ar and then click Brother Web Connect You can also access the website directly Type bwc brother com into your web browser s address bar Mac Type bwc brother com into your web browser s address bar The Brother Web Connect page launches 2 Select the service you want to use 3 Follow the on screen instructions and apply for access When finished your temporary ID will appear 4 Make a note of your tempo...

Page 418: ...s OK b Select Register Delete Press OK c Select Register Account Press OK 3 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press c 4 Enter the temporary ID using the dial pad Press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for access or i...

Page 419: ...D if the information you entered does not match the temporary ID you received when you applied for access or if the temporary ID has expired Either enter the temporary ID correctly or apply for access again and receive a new temporary ID 7 The machine will prompt you to enter the account name that you want to be displayed on the LCD Press OK 8 Enter the name using the LCD and then press OK 9 Do on...

Page 420: ...veCenter Related Models MFC J4440DW MFC J4540DW Brother Web Connect is set up to work with Brother CreativeCenter automatically No configuration is needed to create the calendars business cards posters and greeting cards available at www brother com creativecenter Brother CreativeCenter is not available in all countries Related Information Set Up Brother Web Connect 413 ...

Page 421: ...ternet connection appears on the machine s LCD read the information and press c Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press c 3 Press a or b to select the following a Select the service that hosts the account to which you want to upload Press OK b Select your account name Press OK 4 If the PIN entry screen ap...

Page 422: ...u pressed Scan to Web this option does not appear This option may not appear depending on the service 7 Follow the on screen instructions to complete this operation Related Information Brother Web Connect 415 ...

Page 423: ...he LCD Otherwise the USB flash drive or data stored on the USB flash drive could be damaged For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be uploaded 1 Insert a USB flash drive into your machine The LCD automatically changes 2 Press Web If information regarding the Internet connection appears on the machine...

Page 424: ...ocuments To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you cannot download the data The Secure Function Lock Page Limit feature applies to the print job using Web Connect For Hong Kong Taiwan and Korea Brother Web Connec...

Page 425: ...erm may differ depending on the service you use When using Evernote you must select the notebook and then select the note Some services do not require documents to be saved in albums For documents not saved in albums select See Unsorted Files to select documents 6 Press a or b to select the file name you want to print and then press OK Select additional documents to print you can select up to 10 d...

Page 426: ... not saved in albums select See Unsorted Files to select documents 6 Press the file name you want to print Confirm the document on the LCD and press OK Select additional documents to print you can select up to 10 documents 7 When finished press OK 8 Follow the on screen instructions to complete this operation Related Information Download and Print Documents Using Brother Web Connect Related Topics...

Page 427: ...ll appear on the LCD Read the information and then press OK 2 Press a or b to display Print CreativeCenter Templates Press Print CreativeCenter Templates 3 Press a or b to display the desired category and then press it 4 Select the desired file Enter the number of copies you want to print and then press OK Repeat this step until you have selected all the files that you want to print 5 When finishe...

Page 428: ...TANT DO NOT remove the USB flash drive while the message appears on the LCD Otherwise the USB flash drive or data stored on the USB flash drive could be damaged 1 Insert a USB flash drive into your machine The LCD automatically changes 2 Press Web If information regarding the Internet connection appears on the machine s LCD read the information and press OK Occasionally updates or announcements ab...

Page 429: ...ard to Cloud feature to automatically forward incoming faxes to your accounts with the available online services 1 1 Web Service Use the FaxForward to E mail feature to automatically forward incoming faxes to an inbox as email attachments Related Information Brother Web Connect Turn On FaxForward to Cloud or E mail Turn Off FaxForward to Cloud or E mail 422 ...

Page 430: ...he machine s LCD read it and then press OK Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward to Cloud E mail If information regarding FaxForward to Cloud E mail appears read it and then press OK 3 Press On 4 Press Forward to Cloud or Forward t...

Page 431: ...achine s memory you cannot turn off FaxForward 1 Press d or c to display Apps Press Apps If information regarding the Internet connection appears on the machine s LCD read it and then press OK Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward ...

Page 432: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint macOS Print Using AirPrint Scan Using AirPrint macOS Send a Fax Using AirPrint macOS 425 ...

Page 433: ...t the need to install a driver AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer For more information visit Apple s website Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet ...

Page 434: ... your machine to the printer list on your Mac computer 1 Select System Preferences from the Apple menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left The Add screen appears 4 Select your machine and then select AirPrint from the Use pop up menu 5 Click Add Related Information AirPrint 427 ...

Page 435: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod touch Print Using AirPrint macOS 428 ...

Page 436: ...the paper tray and change the paper settings for the paper tray on your machine 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the options you want such as the number of pages to print and ...

Page 437: ...in the paper tray and change the paper settings for the paper tray on your machine 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your machine 5 Select the desired options such as the number of pag...

Page 438: ...The Scanner screen appears 6 If you place the document in the ADF select Use Document Feeder check box and then select the size of your document from the scan size setting pop up menu 7 Select the destination folder or destination application from the destination setting pop up menu 8 Click Show Details to change the scanning settings if needed You can crop the image manually by dragging the mouse...

Page 439: ...s the Secure Function Lock feature Sending faxes via AirPrint is not available if Fax Tx for each user is restricted 1 Make sure your machine is turned on 2 On your Mac computer open the file that you want to send as a fax 3 Click the File menu and then select Print 4 Click the Printer pop up menu and then select Brother XXX XXXX Fax where XXX XXXX is the name of your model 5 Type the fax recipien...

Page 440: ... With this service you can connect to the same network as your machine and print without additional setup 1 3 2 1 Android Mobile Device 2 Wi Fi Connection 3 Your Machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connect 433 ...

Page 441: ...er machine s features directly from your Android device Download and install Brother Mobile Connect from Google Play For all iOS or iPadOS supported devices including iPhone iPad and iPod touch Brother Mobile Connect allows you to use your Brother machine s features directly from your iOS or iPadOS device Download and install Brother Mobile Connect from the App Store Related Information Mobile Web...

Page 442: ...connections between two devices that are close to each other If your Android device is NFC enabled you can print data photos PDF files text files web pages and email messages from the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother Mobile Connect to your Android device to use this feature Related Information Mobile Web Connect Related To...

Page 443: ...Home Brother iPrint Scan for Windows and Mac Brother iPrint Scan for Windows and Mac Brother iPrint Scan Overview for Windows and Mac 436 ...

Page 444: ...o to your model s Downloads page at support brother com to download the latest application For Mac Download and install Brother iPrint Scan from the App Store If prompted install the driver and software necessary to use your machine Download the installer from your model s Downloads page at support brother com Related Information Brother iPrint Scan for Windows and Mac Related Topics Print Using B...

Page 445: ... Scanner Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link indicator is blinking The machine s LCD is displaying mess...

Page 446: ... absorbs the small amount of ink emitted during print head cleaning B W Print Only One or more of the colour ink cartridges have reached the end of their lives You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way Printing If the media type is set to Plain Pa...

Page 447: ...ridges Cannot Detect Ink If you are using non Brother Original ink the machine may not detect the ink volume Replace the ink cartridge with a Brother Original ink cartridge If the error message remains contact Brother customer service or your local Brother dealer Cannot Scan XX The machine has a mechanical problem Disconnect the machine from the power for several minutes and then reconnect it If y...

Page 448: ...Feeder ADF See Related Information Document Jams High Temperature The room temperature is too high After cooling the room allow the machine to cool down to room temperature Try again when the machine has cooled down Ink Absorber Full The ink absorber box is full These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from yo...

Page 449: ...aced in the manual feed slot OR Another sheet of paper was placed in the manual feed slot before the LCD displayed Insert one sheet at a time Do not put more than one sheet of paper in the manual feed slot at any one time Wait until the LCD displays Insert one sheet at a time before you feed the next sheet of paper in the manual feed slot Gently remove the jammed paper See Related Information Pape...

Page 450: ...it in the centre of the manual feed slot and then follow the LCD instructions See Related Information Load Paper in the Manual Feed Slot The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Related Information Printer Jam or Paper Jam Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Rel...

Page 451: ...even if the ink is low or needs to be replaced The maximum number of devices are already connected using Wi Fi Direct The maximum number of mobile devices are already connected to the Wi Fi Direct network when the Brother machine is the Group Owner After the current connection between your Brother machine and another mobile device has shut down try to configure the Wi Fi Direct settings again You ...

Page 452: ...one only Cannot Clean XX Cannot Initialise XX Cannot Print XX The machine has a mechanical problem OR A foreign object such as a paper clip or a piece of ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues disconnect the machine from the power for several minutes and then reconnect it See Relat...

Page 453: ...f you are using the PIN Method of WPS make sure you have entered the correct PIN Cover is Open The scanner cover is not locked in the closed position Lift the scanner cover and then close it again Make sure the interface cable if used has been guided correctly through the cable channel and out the back of the machine The ink cartridge cover is not locked in the closed position Firmly close the ink...

Page 454: ... For example frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up Repairs resulting from the use of non B...

Page 455: ...e paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers for Paper Tray 1 or Clean the Paper Pick up Rollers for Paper Tray 2 Low Temperature The room temperature is too low After warming the room allow the machine to warm up to room temperature Try again when the machine has warmed up Media is Full The USB flash drive you are using does not h...

Page 456: ...ed Information Printer Jam or Paper Jam Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers for Paper Tray 1 or Clean the Paper Pick up Rollers for Paper Tray 2 No Response Please disconnect USB device The connected USB device is unresponsive Unplug the device from the USB direct interface No...

Page 457: ...petitive No Paper Fed Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers for Paper Tray 1 or Clean the Paper Pick up Rollers for Paper Tray 2 Replace Ink One or more of the ink cartridges have reached the end of their lives The machine will stop all print operations While memory is available...

Page 458: ...rrect positions Wrong Tray Settings The machine s Paper Size or Paper Type Settings and Tray Use settings do not match the size of paper or type of paper in the tray you are using Follow the instructions on the touchscreen and try to print again Configure the paper size setting or paper type setting for the tray according to the LCD instructions Related Information Troubleshooting Transfer Your Fa...

Page 459: ... Paper Handling and Printing Problems Clean the Paper Pick up Rollers for Paper Tray 2 452 ...

Page 460: ...Related Information Transfer Faxes to Your Computer You can also transfer the Fax Journal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machine ...

Page 461: ...t Fax Transfer Press OK 4 Do one of the following If the LCD displays No Data there are no faxes left in the machine s memory Press c and then press Stop Exit Enter the fax number where faxes will be forwarded 5 Press Mono Start MFC J4440DW MFC J4540DW 1 Press to clear the error temporarily 2 Press Settings All Settings Service Data Transfer Fax Transfer 3 Do one of the following If the touchscree...

Page 462: ... up PC Fax Receive an LCD message prompts you to transfer the faxes to your computer Press c to transfer all faxes in the memory to your computer MFC J4440DW MFC J4540DW 1 Press to clear the error temporarily 2 Make sure you have installed the Brother software and drivers on your computer and then turn on PC FAX Receive on the computer 3 Launch Brother Utilities and then click the drop down list a...

Page 463: ...temporarily 2 Press Settings 3 Press a or b to make your selections a Select Service Press OK b Select Data Transfer Press OK c Select Report Transfer Press OK 4 Enter the fax number where Fax Journal report will be forwarded 5 Press Mono Start MFC J4440DW MFC J4540DW 1 Press to clear the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number w...

Page 464: ... the Web or Apps option was pressed soon after the machine was turned on the network connection may not have been established yet Wait and try again MFC J4340DW Connection Error 03 MFC J4440DW MFC J4540DW Connection Error 03 Network or server settings are incorrect There is a problem with the network or server MFC J4340DW Confirm that network settings are correct or wait and try again later If WEB...

Page 465: ...ccess the service has expired or is invalid Apply for Brother Web Connect access again to receive a new temporary ID and then use the new ID to register the account to the machine Server Error 03 The file you are trying to upload may have one of the following problems The file exceeds the service s limit on number of pixels file size etc The file type is not supported The file is corrupted The fil...

Page 466: ...me Troubleshooting Document Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 459 ...

Page 467: ...e ADF Unit 1 Remove any paper from the ADF that is not jammed 2 Open the ADF cover 3 Remove the jammed document by pulling it upwards 4 Close the ADF cover 5 Press Stop Exit or IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the centre Related Information Document Jams 460 ...

Page 468: ...de the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper from the ADF that is not jammed 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover 5 Press Stop Exit or Related Information Document Jams 461 ...

Page 469: ... in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Stop Exit or Related Information Document Jams 462 ...

Page 470: ...remove the jammed paper Paper is Jammed Inside and in the Front of the Machine Jam Inside Front Paper is Jammed in the Front of the Machine Jam Front Paper is Jammed in the Back of the Machine Jam Rear Jam Tray2 Error and Maintenance Messages Paper Handling and Printing Problems 463 ...

Page 471: ...re you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 3 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 4 Slowly pull the ja...

Page 472: ...use damage to the machine 1 If the print head is in the right corner as shown in the illustration 2 you cannot move it Follow these steps a Close the scanner cover and then reconnect the power cord b Open the scanner cover again and then press and hold Stop Exit or until the print head moves to the centre c Unplug the machine from the power source and gently remove the jammed paper 465 ...

Page 473: ...he illustration 3 to move the print head If ink gets on your skin or clothing immediately wash it off with soap or detergent If your LCD error message was Repeat Jam Inside Front or Repeat Jam move the print head if needed to remove any paper remaining in this area Make sure scraps of paper are not left in the corners of the machine 1 and 2 2 1 7 Gently close the scanner cover using both hands 466...

Page 474: ...queeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 MFC J4540DW Open the Jam Clear Cover 1 on the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely 8 Put the paper support firmly back in the machine Make sure you fit the paper support into the channels 467 ...

Page 475: ...9 Slowly push Tray 1 completely into the machine 10 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 11 Reconnect the power cord 468 ...

Page 476: ...Load one sheet of thick A4 or Letter sized paper such as glossy paper in the manual feed slot Insert the paper deep into the manual feed slot 3 Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected If the thick paper is pushing any jammed paper out remove the jammed paper Related Information Printer Jam or Paper Jam Related Topics Error ...

Page 477: ...ical socket IMPORTANT MFC J4340DW Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 3 Lift the paper support 1 and then pull it at an angle completely out of the machine as sho...

Page 478: ...h levers 1 and then open the Jam Clear Cover at the back of the machine 1 MFC J4540DW Open the Jam Clear Cover 1 on the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely 5 Put the paper support firmly back in the machine Make sure you fit the paper support into the channels 471 ...

Page 479: ...6 Slowly push Tray 1 completely into the machine 7 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 8 Reconnect the power cord 472 ...

Page 480: ...Load one sheet of thick A4 or Letter sized paper such as glossy paper in the manual feed slot Insert the paper deep into the manual feed slot 3 Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected If the thick paper is pushing any jammed paper out remove the jammed paper Related Information Printer Jam or Paper Jam Related Topics Error ...

Page 481: ...fax machine so you will not lose any important messages 2 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 MFC J4540DW If your LCD error message was Jam Tray2 also pull Tray 2 2 completely out of the machine as shown by the arrow 2 3 If your LCD error message was Jam Rear lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 ...

Page 482: ...ed paper out of the machine 6 Close the Jam Clear Cover Make sure the cover is closed completely 7 If your LCD error message was Jam Rear put the paper support firmly back in the machine Make sure you fit the paper support into the channels 8 Slowly push Tray 1 completely into the machine 475 ...

Page 483: ... push Tray 2 completely into the machine 9 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 10 Reconnect the power cord Related Information Printer Jam or Paper Jam Related Topics Error and Maintenance Messages 476 ...

Page 484: ...oblem with your machine check the following topics You can correct most problems yourself If you need additional help go to your model s FAQs Troubleshooting page at support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax Problems Other Problems Network Problems AirPrint Problems...

Page 485: ...e what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Brother XXX XXXX Printer where XXX XXXX is the name of your model Click See what s printing If printer driver...

Page 486: ...m Preferences Printers Scanners The headers or footers appear when the document is displayed on the screen but do not appear when the document is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Related Information Unprintable Area Cannot perform Page Layout printing Windows Check that the paper size set...

Page 487: ...orrect the Paper Feed to Clear Vertical Lines Make sure you are using Brother Original ink Try using the recommended types of paper See Related Information Acceptable Print Media To prolong print head life provide the best ink cartridge economy and maintain print quality we do not recommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recom...

Page 488: ...Size and Paper Type If you use glossy photo paper make sure the paper type setting is correct Stains appear on the reverse side or at the bottom of the page Make sure the printer platen is not dirty with ink See Related Information Clean the Machine s Printer Platen Make sure you are using Brother Original ink Make sure you are using the paper support flap See Related Information Load Paper Make s...

Page 489: ...Related Information Printer Jam or Paper Jam Make sure the paper guides are set to the correct paper size Use the jam prevention settings For copying See Related Information Change the Print Options to Improve Your Print Results For printing See Related Information Change the Print Options to Improve Your Print Results See Related Information Prevent Smudged Printouts and Paper Jams Windows The pa...

Page 490: ...nge the Paper Size and Paper Type Acceptable Print Media Clean the Print Head from Your Brother Machine Clean the Print Head from Your Computer Windows Check the Print Alignment from Your Brother Machine Load Paper Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers for Paper Tray 1 Printer Jam or Paper Jam Shrink Page Size of an Oversized Incoming Fax P...

Page 491: ...e line cord is plugged into the telephone wall socket and the LINE socket of the machine If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the ...

Page 492: ...ce a pseudo double ring to alert you to answer voice calls If you do not want your Brother machine to answer any incoming faxes automatically you should select the Manual mode In Manual mode you must answer every incoming call and activate the machine to receive faxes Another device or service at your location may be answering the call before your Brother machine answers To test this lower the Rin...

Page 493: ...d the LINE socket of the machine If you subscribe to DSL or VoIP services contact your service provider for connection instructions If you are using a VoIP system try changing the VoIP setting to Basic for VoIP This will lower modem speed and turn off Error Correction Mode ECM See Related Information Telephone Line Interference VoIP Print the Transmission Verification Report and check for an error...

Page 494: ...s Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Related Topics Troubleshooting Set Tone or Pulse Dialling Mode Choose...

Page 495: ...etect pause MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Dial Tone Press OK c Select Detection or No Detection Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax Prob...

Page 496: ...ost VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets the modem speed at 14 400 bps 3 Press Stop Exit VoIP Voice over IP is a type of phone system that uses an Internet connection rather than a traditional phone line MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Compatibility 2 Press the option you want Basic for VoIP reduces th...

Page 497: ...he Automatic Document Feeder ADF See Related Information Load Documents on the Scanner Glass Poor copy results when using the ADF Try using the scanner glass See Related Information Load Documents on the Scanner Glass Fit to Page does not work correctly Make sure the document is not skewed on the scanner glass Reposition the document and try again Smudge or stain on the reverse side of the page wh...

Page 498: ...e drivers Windows and the Brother software and reinstall the latest version of both The device is busy appears on the computer screen Make sure there is no error message on the machine s display Related Information If You Are Having Difficulty with Your Machine Related Topics Troubleshooting Clean the Scanner Correct the Paper Feed to Clear Vertical Lines Load Documents in the Automatic Document F...

Page 499: ... Having Difficulty with Your Machine Network Problems Network Problems Use the Network Connection Repair Tool Windows Check Your Machine s Network Settings If You Are Having Difficulty with Your Machine s Network Troubleshooting 492 ...

Page 500: ...ool 3 Follow the on screen instructions 4 Check the diagnosis by printing the Network Configuration Report The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair Tool option in the Status Monitor Right click the Status Monitor screen and then click Other Settings Enable Connection Repair Tool This is not recommended when your network administrator ha...

Page 501: ...u Are Having Difficulty with Your Machine Network Problems Check Your Machine s Network Settings Check Your Machine s Network Settings Print the Network Configuration Report Change Machine Settings Using Web Based Management 494 ...

Page 502: ...del number of the wireless LAN access point router may be used as the default security settings Consult with the access point router manufacturer your Internet provider or network administrator Wireless Your Brother machine s MAC address is not allowed Confirm that the Brother machine s MAC Address is allowed in the filter You can find the MAC Address on your Brother machine s control panel Wirele...

Page 503: ... feature does not work Windows Configure the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning type the information below In Name Type any description for example Brother NetScan In Port number Type 54925 Type 137 Type 161 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contac...

Page 504: ...ter s print queue delete it Otherwise double click the printer icon in the following folder and cancel all documents Windows 10 Windows Server 2016 and Windows Server 2019 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In t...

Page 505: ...r Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask your administrator about the IP address and the subnet mask and then use the Network Connection Repair Tool Mac Confirm that the IP address and the Subnet Mask are set correctly Wired Wireless Check that your B...

Page 506: ...er key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Mac 1 Select System Preferences from the Apple menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print the Network Configura...

Page 507: ...ork settings Move the mobile device closer to the wireless access point router or to your machine I cannot print Make sure your machine is turned on Confirm the network settings I am trying to print a multiple page document from an iOS device but ONLY the first page is printing Make sure you are running the latest OS version Related Information If You Are Having Difficulty with Your Machine Relate...

Page 508: ... Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen Page Counter Check the number of total pages the machine has printed 4 Press OK 5 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Machine Info 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version C...

Page 509: ...40DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Reset Press OK c Select the reset option you want to use Press OK 3 Press c for two seconds to confirm The machine restarts MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboo...

Page 510: ...ess information 3 Address Book Fax Address Book Fax resets the following settings Address Book and Setup Groups Programmed fax jobs in the memory MFC J4440DW MFC J4540DW Delayed Fax and Delayed Batch Transmission Station ID Name and Number Memory Receive Options MFC J4440DW MFC J4540DW Fax Forwarding Report Transmission Verification Report Address Book and Fax Journal History Caller ID History and...

Page 511: ...tine Maintenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Change the Print Options to Improve Your Print Results Pack and Ship Your Machine 504 ...

Page 512: ...of the eye In case of any abnormality consult with your doctor IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Brother Original replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and...

Page 513: ...H until the ink cartridge locks into place and then close the ink cartridge cover The machine resets the ink dot counter If the machine does not detect the ink cartridge after you install it check that the ink cartridge is installed correctly Remove the ink cartridge and reinstall it slowly until it locks into place IMPORTANT DO NOT shake the ink cartridges once installed into the machine If ink s...

Page 514: ...ons and move them to their correct positions Use unopened ink cartridges by the expiration date written on the ink cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the ink cartridge Related Information Routine Maintenance Related Topics Error and Maintenance Messages Paper Handling and Printing Problems Pack and Ship Your Machine 507 ...

Page 515: ...ine Clean the Print Head Using Web Based Management Clean the Print Head from Your Computer Windows Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Base Pad Clean the Paper Pick up Rollers for Paper Tray 1 Clean the Paper Pick up Rollers for Paper Tray 2 508 ...

Page 516: ...ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with water 2 1 If you feel dirt or debris clean the glass again You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt When there is a spot of dirt or correction fluid on the glass strip the printed sample shows a vertical line After the glass strip is clea...

Page 517: ...Related Topics Telephone and Fax Problems Other Problems 510 ...

Page 518: ...0DW MFC J4340DW 1 Press Ink 2 Press a or b to make your selections a Select Print Head Cleaning Press OK b Select Black only Colour only or All Press OK c Select Normal Strong or Strongest Press OK 3 Press c The machine cleans the print head NOTE If you clean the print head several times and the print has not improved try the Special cleaning method The Special cleaning method uses the most power ...

Page 519: ...r five seconds The machine starts cleaning The Special cleaning method requires a large amount of ink to clean the print head Use the Special cleaning method only if you previously cleaned the print head several times and the print quality did not improve You can also clean the print head from your computer Related Information Clean Your Brother Machine Related Topics Paper Handling and Printing P...

Page 520: ...machine and marked Pwd 4 Go to the navigation menu and then click General Print Head Cleaning Start from if the navigation menu is not shown on the left side of the screen 5 Select the Normal Strong or Strongest option for the cleaning strength you want The Special option uses the most power in cleaning the print head but also consumes the most ink 6 Click Start The Special option requires a large...

Page 521: ...rinters For Windows 7 and Windows Server 2008 R2 Click Start Devices and Printers For Windows Server 2008 Click Start Control Panel Hardware and Sound Printers 2 Right click the Brother XXX XXXX Printer icon where XXX XXXX is the name of your model and then select Printing preferences If printer driver options appear select your printer driver The printer driver dialog box appears 3 Click the Main...

Page 522: ... Clean the Print Head Using Web Based Management 515 ...

Page 523: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 516 ...

Page 524: ...o remove dirt from the control panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow Tray 1 1 Tray 2 1 3 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 4 Wipe the outside of the machine with a dry lint free cl...

Page 525: ... dry lint free cloth to remove dust 7 Put the paper support firmly back in the machine Make sure you fit the paper support into the channels 8 Slowly push the paper tray completely into the machine Related Information Clean Your Brother Machine 518 ...

Page 526: ...hine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT touch the encoder strip the thin strip of plastic that stretches across the width of the machine 2 Doing this may cause damage to the machine 3 Gently close the scanner cover using both hands 4 Reconnect th...

Page 527: ...rt 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the front side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 6 Lift the flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint fre...

Page 528: ...9 Reconnect the power cord Do not use the machine again until the rollers are dry Using the machine before the rollers are dry may cause paper feed problems Related Information Clean Your Brother Machine Related Topics Paper Handling and Printing Problems 521 ...

Page 529: ...per left in the tray 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow Tray 1 1 Tray 2 1 3 Clean the Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture Tray 1 1 Tray 2 1 4 Slowly push the paper tray comp...

Page 530: ...Related Information Clean Your Brother Machine Related Topics Paper Handling and Printing Problems 523 ...

Page 531: ... the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 6 Put the paper su...

Page 532: ...Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 525 ...

Page 533: ...en close the paper support 3 Pull Tray 2 1 completely out of the machine as shown by the arrow 1 4 Clean the paper pick up rollers for Tray 2 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Slowly push the paper tray completely into the machine ...

Page 534: ...e Check Your Brother Machine Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Ink Volume Page Gauge Monitor Machine Status from Your Computer Windows Monitor Machine Status Using Brother iPrint Scan Windows Mac 527 ...

Page 535: ...If lines are missing see Poor below press c to select Yes OK Poor 6 When the LCD message prompts you to check the print quality of each colour press d or c to select the pattern 1 4 that most closely matches the printing result Press OK 7 Do one of the following If print head cleaning is needed press c to start the cleaning procedure If print head cleaning is not needed the menu screen reappears o...

Page 536: ...lows press Yes OK Poor 5 When the LCD message prompts you to check the print quality of each colour press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed the menu screen reappears on the touchscreen Press 7 After the cleaning proced...

Page 537: ...the print head s warranty When a print head nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the lines are gone Related Information Check Your Brother Machine Related Topics Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 530 ...

Page 538: ...ent is automatically adjusted by scanning the check sheet If you select the Manual mode you need to input information printed on the check sheet manually 5 If you selected the Auto mode select the paper size to print the check sheet on 6 Load specified size paper in the tray and then press c The machine prints the check sheet 7 Follow the instructions on the LCD When the print alignment is not adj...

Page 539: ...specified size paper in the tray and then press Start The machine prints the check sheet 7 Follow the instructions on the LCD When the print alignment is not adjusted correctly text looks blurry or crooked like this After the print alignment is adjusted correctly text looks like this Related Information Check Your Brother Machine Related Topics Paper Handling and Printing Problems 532 ...

Page 540: ...nge the display settings for the approximate page yield press Stop Exit to return to the Home screen press Settings select Ink and then select Remaining Pages Press OK and follow the instructions on the LCD To check or print the model numbers of the ink cartridges press Clear Back to go back to the Ink menu screen and then select Ink Cartridge Model Press OK and follow the instructions on the LCD ...

Page 541: ...placed There is a problem with the ink cartridge To check or print the ink cartridge model numbers press Back to return to the Ink menu screen Press Ink Cartridge Model and follow the instructions on the touchscreen 2 Press You can also check the ink volume from your computer For detailed information about the measuring methods used for the approximate yields visit support brother com yield Relate...

Page 542: ...the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Remaining Page Settings Click the Remaining Page Settings button to change the display settings for the approximate page yield Looking for replacement supplies Click the Look...

Page 543: ... Related Information Check Your Brother Machine Status Monitor Indicators and What They Mean Windows Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Related Topics Cancel a Print Job Windows Check the Ink Volume Page Gauge 536 ...

Page 544: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A grey icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 537 ...

Page 545: ...e default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Click the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 546: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 539 ...

Page 547: ...rother iPrint Scan Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK Status icons Icon Description A green icon indicates the normal stand by condition A yellow icon indicates a warning...

Page 548: ...e actual screen may differ depending on the version of the application The remaining ink amount is approximate and may differ from the actual amount of remaining ink You can also check the remaining ink amount using Web Based Management Related Information Check Your Brother Machine Related Topics Check the Ink Volume Page Gauge 541 ...

Page 549: ...o mode select the paper size to print the check sheet on 6 Load specified size paper in the tray and then press c The machine prints the check sheet 7 Follow the instructions on the LCD MFC J4440DW MFC J4540DW Before adjusting the paper feed make a print quality check first by pressing Ink Improve Print Quality Check Print Quality 1 Press Ink Improve Print Quality Correct Paper Feed 2 Press Next 3...

Page 550: ...Press OK 3 Press a or b to select one of the following options Option Description Reduce Smudging Select this option if you have problems with smudged printouts or paper jams Enhance Print Select this option if you have problems with blurred printouts 4 Press OK 5 Press a or b to select the option you want Press OK 6 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Ink Print Options 2 Press one of ...

Page 551: ...o finish this parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the electrical socket 2 Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine 3 Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position 4 Unplug the interface cable from th...

Page 552: ...5 4 3 2 1 10 Close the carton and tape it shut Related Information Routine Maintenance Related Topics Replace the Ink Cartridges 545 ...

Page 553: ...ine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings Using Web Based Management 546 ...

Page 554: ...ine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favourite Settings as a Shortcut Print Reports Settings and Features Tables 547 ...

Page 555: ...ory Storage Your menu settings are stored permanently and will not be lost Temporary settings for example Contrast and Overseas Mode are lost The date and time is retained for approximately 24 hours MFC J4440DW MFC J4540DW Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings from the Control Panel 548 ...

Page 556: ... Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date and Time Set the Time Zone Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialling Mode Prevent Dialling a Wrong Number Dial Restriction Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 549 ...

Page 557: ... you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 4 Press OK 5 Press a or b to select the Off Low Med or High option Press OK 6 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings General Setup Volume 2 Press one of the following options Option Description Ring Adjust the ring volume Beep Adjust the volume when you press a but...

Page 558: ...e spring and backward one hour in the autumn Make sure you have set the correct date and time in the Date Time setting MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Date Time Press OK c Select Auto Daylight Press OK d Select On or Off Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Setting...

Page 559: ...ch as receiving a fax or a print job The factory setting is five minutes MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select Sleep Time Press OK c Select the number of minutes 1 60 you want to set Press OK 3 Press Stop Exit When the machine goes into Sleep Mode the LCD backlight turns off MFC J4440DW MFC J...

Page 560: ...from printing MFC J4340DW The machine is connected to a telephone line The machine is connected to a wired network MFC J4440DW MFC J4540DW The machine is connected to a wireless network WLAN Enable is set to On or WLAN Wi Fi is selected in the Network I F setting MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK ...

Page 561: ... two digits for the month using the dial pad and then press OK 5 Enter the two digits for the day using the dial pad and then press OK 6 Press a or b to select Time and then press OK 7 Enter the time in 24 hour format using the dial pad and then press OK 8 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings 2 Press Date Time 3 Press Date 4 Enter the last two digits of the year on the touchscr...

Page 562: ...C J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Date Time Press OK c Select Time Zone Press OK 3 Enter your time zone and then select OK 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings 2 Press Date Time Time Zone 3 Enter your time zone 4 Press OK 5 Press Related Information General Settings 555 ...

Page 563: ... may help MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select LCD Settings Press OK c Select Backlight Press OK d Select Light Med or Dark Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Relat...

Page 564: ...ings 2 Press a or b to make your selections a Select General Setup Press OK b Select LCD Settings Press OK c Select Dim Timer Press OK d Select 10 Secs 30 Secs 1 Min 2 Mins 3 Mins or 5 Mins Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the 10 Secs 30 Secs 1 Min 2 Mins 3 Mins or 5 Mins option and then ...

Page 565: ...nformation about how to enter text see Related Information 7 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Station ID 2 Press Fax 3 Enter your fax number up to 20 digits on the touchscreen and then press OK 4 Press Name 5 Enter your name up to 20 characters using the touchscreen and then press OK Press to cycle between letters numbers and special symbols The a...

Page 566: ...alling mode This feature is not available in some countries MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Tone Pulse Press OK c Select Tone or Pulse Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press Related Informat...

Page 567: ...lling the address will be recognised as dial pad input and will not be restricted Shortcuts LDAP Server 3 Press one of the following options Option Description Enter Twice The machine will prompt you to re enter the number If you re enter the same number correctly the machine will start dialling If you re enter the wrong number the touchscreen will show an error message On The machine will restric...

Page 568: ...de setting is turned on appears on the Home screen MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select Quiet Mode Press OK c Select On or Off Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings General Setup Quiet Mode 2 Press On or Off 3 Press Related Information General Setti...

Page 569: ...ture is not available in some countries MFC J4340DW MFC J4440DW MFC J4540DW MFC J4340DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Local Language Press OK c Select your language Press OK 3 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General ...

Page 570: ...tings Change the Keyboard Setting Change the Keyboard Setting Related Models MFC J4440DW MFC J4540DW You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 563 ...

Page 571: ...ne Settings from the Control Panel Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut Related Models MFC J4440DW MFC J4540DW Add Shortcuts Change or Delete Shortcuts Assign a Shortcut to an IC Card 564 ...

Page 572: ...n 3 appears press Shortcuts 2 Press a tab from 1 to 3 3 Press where you have not added a Shortcut 4 Press a or b to display Copy 5 Press Copy 6 Press Options 7 Press a or b to display the available settings and then press the setting you want to change 8 Press a or b to display the available options for the setting and then press the option you want Repeat the previous and this steps until you hav...

Page 573: ...tcut you want to change 3 Press and hold the Shortcut you want to change 4 Press Edit To delete the Shortcut press Delete To edit the name of the Shortcut press Rename and follow the LCD menus 5 Press Options 6 Press a or b to display the available settings and then press the setting you want to change 7 Change the settings for the Shortcut you selected Press OK 8 Press OK when you have finished c...

Page 574: ...ne Settings from the Control Panel Save Your Favourite Settings as a Shortcut Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card Related Models MFC J4440DW MFC J4540DW Assign a Shortcut to an IC Card with IC Card Reader 567 ...

Page 575: ...browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Administrator Extern...

Page 576: ...Related Information Assign a Shortcut to an IC Card Related Topics Access Web Based Management 569 ...

Page 577: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax Problems 570 ...

Page 578: ...Transmit RX means Receive User Settings The User Settings report prints a list of your current settings Network Configuration network models The Network Configuration report prints a list of your current network settings WLAN Report wireless models The WLAN Report prints the wireless LAN connectivity diagnosis Caller ID History MFC J4440DW MFC J4540DW The Caller ID History report prints a list of ...

Page 579: ...s 2 Press a or b to make your selections a Select Print Reports Press OK b Select the report you want to print Press OK 3 Press c 4 Press Stop Exit MFC J4440DW MFC J4540DW 1 Press Settings All Settings Print Reports 2 Press a or b to display the report options and then press the option you want 3 Press Yes 4 Press Related Information Print Reports Related Topics Caller ID 572 ...

Page 580: ... the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 1 8 44 9 mm Colour LCD Features Tables 1 8 44 9 mm Colour LCD Settings Tables 2 7 67 5 mm Touchscreen models Features Tables 2 7 67 5 mm Touchscreen models 573 ...

Page 581: ...duce Smudging Reduce smudging on the paper or paper jams during printing Enhance Print Improve print quality and reduce blurriness Ink Cartridge Check View your ink cartridge information Paper Type Set the type of paper in the paper tray Paper Size Set the size of paper in the paper tray Check Paper Check the paper type and paper size when you pull the tray out of the machine Quiet Mode Decrease p...

Page 582: ...eduction Reduce the size of incoming faxes PC Fax Receive Set the machine to send faxes to your computer You can turn on the Backup Print safety feature Fax Rx Stamp Print the received time and date on the top of incoming faxes Report Setting XMIT Report Select the initial setup for the Transmission Verification Report Journal Period Journal Period Set the interval for automatic printing of the Fa...

Page 583: ...nal strength SSID View the current SSID Comm Mode View the current Communication mode MAC Address View the machine s MAC address WLAN Enable Turn the wireless network connection On or Off Wi Fi Direct Manual Configure your Wi Fi Direct network settings manually Group Owner Set your machine as the Group Owner Push Button Configure your Wi Fi Direct network settings using the one button push method ...

Page 584: ...e Info Level 3 Descriptions Serial No Check your machine s serial number Firmware Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen Page Counter Check the total number of pages the machine has printed Settings Initial Setup Level 3 Level 4 Descriptions Date Time Date Add the date...

Page 585: ...the machine s settings that you have changed such as Date and Time Network Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the machine s settings back to the factory settings Local Language Available only for some countries Change your LCD language Related Information Settings and Features Tables 57...

Page 586: ... History Select a number from the Caller ID History and then send a fax to it add it to the Address Book or delete it Address Book Search Dial by pressing only a few buttons Set Speed Dial Store Speed Dial numbers so you can dial by pressing only a few buttons Setup Groups Set up Group numbers for broadcasting Change Change Address Book numbers Delete Delete Address Book numbers Set New Default Sa...

Page 587: ...lect to stack or sort multiple copies Page Layout Make N in 1 2 in 1 ID or Poster copies Auto Deskew Correct a skewed copy Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings WEB Level 1 Level 2 Level 3 Descriptions Web Connect the Brother machine to an Internet service Ink Level 2 Level 3 Descriptions Ink Volume Check the available ink...

Page 588: ...nd a fax to the last number you called Outgoing Call Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Caller ID History Select a number from the Caller ID History and then send a fax to it add it to the Address Book or delete it WiFi Level 2 Descriptions Find Wi Fi Network Configure your wireless network settings manually WPS Push But...

Page 589: ...ired LAN Access the Wired LAN setting menus WLAN Wi Fi Access the WLAN setting menus Wi Fi Direct Access the Wi Fi Direct setting menus Network I F Select the network connection type Tray Setting Access the tray setting menus Fax Preview View received faxes on the LCD Wi Fi Direct Access the Wi Fi Direct setting menus All Settings Configure the detailed settings General Setup All Settings General ...

Page 590: ...paper tray Paper Size MFC J4440DW Set the size of paper in the paper tray Check Paper MFC J4440DW Check the paper type and paper size when you pull the tray out of the machine Quiet Mode Decrease printing noise Volume Ring Adjust the ring volume Beep Adjust the beeper volume Speaker Adjust the speaker volume LCD Settings Backlight Adjust the brightness of the LCD backlight Dim Timer Set how long t...

Page 591: ...mputer You can turn on the Backup Print safety feature Memory Receive Set the machine to forward fax messages to store incoming faxes in the memory so you can retrieve them while you are away from your machine or the cloud service If you select Fax Forward or Forward to Cloud you can turn on the Backup Print safety feature Fax Rx Stamp Print the received time and date on the top of incoming faxes ...

Page 592: ... APIPA Set the machine to allocate the IP address from the link local address range automatically IPv6 Turn the IPv6 protocol on or off Ethernet Select the Ethernet link mode Wired Status View the current wired status MAC Address View the machine s MAC address WLAN Wi Fi Find Wi Fi Network Configure your wireless network settings manually TCP IP BOOT Method Select the Boot method that best suits y...

Page 593: ...tion Device Name View your machine s device name SSID View the Group Owner s SSID When the machine is not connected the LCD displays Not Connected IP Address View your machine s current IP Address Status Information Status View the current Wi Fi Direct network status Signal View the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always indicates a strong...

Page 594: ...ettings Machine Info Level 3 Level 4 Descriptions Serial No Check your machine s serial number Firmware Version Main Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen Page Counter Check the total number of pages the machine has printed Initial Setup All Settings Initial Setup Lev...

Page 595: ...rs select Basic for VoIP Reset Machine Reset Restore all the machine s settings that you have changed such as Date and Time Network Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the machine s settings back to the factory settings Local Language Available only for some countries Change your LCD lan...

Page 596: ...also store a pause when you set up addresses Tel R Tel changes to R when PBX is selected as the telephone line type You can use R to gain access to an outside line or to transfer a call to another extension when connected to a PBX Address Book Search When LDAP is off the search is within the Local Address Book When LDAP is on the search is within the Local Address Book and LDAP Server Detail Appea...

Page 597: ...r you dialled Outgoing Call Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Caller ID History Select a number from the Caller ID History and then send a fax to it add it to the Address Book or delete it Address Book Search When LDAP is off the search is within the Local Address Book When LDAP is on the search is within the Local Addr...

Page 598: ...Contrast Adjust the contrast Glass Scan Size Adjust the scan area of the scanner glass to the size of the document Broadcasting Add Number Send the same fax message to more than one fax number Preview Preview a fax message before you send it Colour Setting Set whether faxes are sent in monochrome or colour Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent Set Time Batch TX...

Page 599: ...when LDAP is on View detailed information about the selected address Edit Store Address Book numbers set up Group numbers for Broadcasting and change and delete Address Book numbers Select Address Book Apply Start sending a fax using the Address Book Call History Redial Redial the last number you dialled Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it a...

Page 600: ...n 1 ID or Poster copies Auto Deskew Correct a skewed copy Advanced Settings Select advanced copy settings Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings Scan Level 3 Level 4 Level 5 Level 6 Descriptions to Media When a USB Flash drive is inserted Other Scan to Actions Scan documents and save them directly to a USB flash drive witho...

Page 601: ...o Network Other Scan to Actions Scan documents directly to a CIFS server on your local network Select Profile name Options Save as Shortcut to SharePoint Other Scan to Actions Scan documents directly to a SharePoint server Select Profile name Options Save as Shortcut to Web Upload the scanned data to an Internet service WS Scan Appears when you install a Web Services Scanner which is displayed in ...

Page 602: ...rnet service Download Software Level 1 Descriptions Download Software Displays information about downloading and installing software for mobile devices and computers Print Head Cleaning Level 1 Descriptions Print Head Cleaning Clean the print head according to the LCD instructions Shortcuts Level 2 Level 3 Level 4 Descriptions Add Shortcut Copy Change the settings in the Copy Options Fax Change th...

Page 603: ... NFC Remove a Shortcut from an IC card Edit Delete Select shortcut button Rename Change the shortcut name Edit Change the shortcut settings Delete Delete the shortcut Register Card NFC Assign a Shortcut to an IC card Delete Card NFC Remove a Shortcut from an IC card Ink Level 2 Level 3 Descriptions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartridge numbers Impro...

Page 604: ...igure your wireless network settings using the one button push method When you have put a USB Flash drive in the USB slot Level 1 Descriptions JPEG Print Select photo menu Scan to Media Scan documents into your media Web Connect the Brother machine to an Internet service Related Information Settings and Features Tables 597 ...

Page 605: ... utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set or Change a Login Password for Web Based Management Set Up Your Machine s Address Book Using Web Based Management 598 ...

Page 606: ...PS We recommend Microsoft Internet Explorer 11 Microsoft Edge for Windows Safari 10 11 for Mac Google Chrome for Android 4 x or later and Google Chrome Safari for iOS 10 x or later Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print server and your computer The a...

Page 607: ...eb Based Management follow the screen prompts to switch to a secure HTTPS connection When you use HTTPS for Web Based Management configuration your browser will display a warning dialog box To avoid displaying the warning dialog box you can install a self signed certificate to use SSL TLS communication For more detailed information see Related Information Start from Your Web Browser Start from Bro...

Page 608: ... and then click Login 4 If you want to pin the navigation menu on the left side of the screen click and then click You can now change the machine settings Start from Brother Mobile Connect You need to install and set up Brother Mobile Connect on your mobile device 1 Start Brother Mobile Connect on your mobile device 2 Tap your model name on the top of the screen 3 Tap All Machine Settings Web Base...

Page 609: ...ss For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 Do one of the following If you have previously set your own password type it and then click Login If you have not previously set your own password type the default login password and then click Login 4 G...

Page 610: ...stem or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage t...

Page 611: ...Home Appendix Appendix Specifications Supply Specifications Information Regarding Recycled Paper Brother Help and Customer Support 604 ...

Page 612: ...o with 210 nozzles x 1 Colour Piezo with 210 nozzles x 3 Memory Capacity 128 MB Liquid Crystal Display LCD MFC J4340DW 1 1 8 in 44 9 mm TFT Colour LCD MFC J4440DW MFC J4540DW 1 2 7 in 67 5 mm TFT Colour Touchscreen LCD Power Source AC 220 to 240 V 50 60 Hz Power Consumption 2 MFC J4340DW Copying 3 Approx 21 W Ready 4 Approx 3 5 W Sleep 4 Approx 1 1 W Power Off 4 5 Approx 0 2 W MFC J4440DW Copying ...

Page 613: ...340DW 435 mm 180 mm 588 mm 343 mm 170 mm MFC J4440DW 180 mm 435 mm 588 mm 170 mm 343 mm MFC J4540DW 250 mm 435 mm 588 mm 232 mm 355 mm Weights MFC J4340DW 8 8 kg MFC J4340DW XL 9 0 kg MFC J4440DW 8 8 kg MFC J4540DW 606 ...

Page 614: ...tself on periodically for print head maintenance and then turn itself off 6 Noise depends on printing conditions 7 Measured in accordance with the method described in DE UZ 205 8 Print speed MFC J4340DW 20 0 ipm Mono 19 0 ipm Colour MFC J4540DW 20 0 ipm Mono 19 0 ipm Colour These print speeds were measured in accordance with the Blue Angel DE UZ 205 criteria Document Size Specifications Document S...

Page 615: ...vary depending on environmental conditions Fax Specifications Compatibility ITU T Group 3 Modem Speed Automatic Fallback 14 400 bps Scanning Width Single sided document ADF 208 mm A4 Scanner Glass 204 mm A4 Printing Width 204 mm A4 Greyscale Monochrome 8 bit 256 levels Colour 24 bit 8 bit per colour 256 levels Resolution Horizontal 203 dpi Resolution Vertical Standard 98 dpi Mono 196 dpi Colour Fi...

Page 616: ... Progressive JPEG format is not supported Scan to Media File Format JPEG PDF Colour Grey TIFF PDF Monochrome 1 USB Flash drives are not supplied with product 2 Hi Speed USB 2 0 USB Mass Storage standard Supported formats FAT12 FAT16 FAT32 exFAT Scanner Specifications Colour Monochrome Yes Yes TWAIN Compliant Yes Windows 7 SP1 Windows 8 1 Windows 10 WIA Compliant Yes Windows 7 SP1 Windows 8 1 Windo...

Page 617: ...J4540DW Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure IEEE 802 11g n Wi Fi Direct NFC MFC J4440DW MFC J4540DW Yes 1 Your machine has a USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Network Specifications You can connect your machine to a network for Net...

Page 618: ...er 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 64 bit x64 processor Mac Operating System macOS v10 14 6 macOS v10 15 x macOS v11 Printing PC Fax Send 5 Scanning 64 bit x64 processor N A 550 MB 1 Third party USB ports are not supported 2 MFC J4440DW MFC J4540DW only 3 For WIA 1200 x 1200 resolution Brother Scanner Utility enables enhancing up to 19200 ...

Page 619: ...Related Information Appendix 612 ...

Page 620: ...y 3000 pages 1 Yellow Cyan and Magenta Approximately 1500 pages 1 1 All replacement cartridges will provide an approximate page yield stated in accordance with ISO IEC 24711 For more page yield information see www brother com pageyield MFC J4340DW XL MFC J4540DW XL Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Li...

Page 621: ...1 All replacement cartridges will provide an approximate page yield stated in accordance with ISO IEC 24711 For more page yield information see www brother com pageyield Related Information Appendix 614 ...

Page 622: ...ecycled paper saves natural resources and promotes the circular economy Paper is made using cellulose fibres from wood Collecting and recycling paper extends the life of fibres over multiple life cycles making the best use of the resources The recycled paper production process is shorter The fibres have already been processed so less water and energy and fewer chemicals are used Paper recycling ha...

Page 623: ...the latest software drivers and firmware to improve the performance of your machine and user documentation to learn how to get the most from your Brother product Further product and support information is available from your local Brother office website Visit https global brother en gateway to find the contact details for your local Brother office and to register your new product Related Informati...

Page 624: ...UK Version A ...

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