Brother Innov-is 2800D, User Manual

Page: 202 / 224

TROUBLESHOOTING
200
Needle breaks The needle is installed incorrectly. Reinstall the needle correctly. 35
The needle clamp screw is not tightened. Tighten the needle clamp screw. 36
The needle is bent or blunt. Replace the needle with a new one. 35
The thread or needle is not suitable for the type
of fabric being sewn. Check the table of fabric, thread and needle
combinations, and select the appropriate
combination. 37
The wrong presser foot was used. Attach the correct presser foot. 211
The upper thread tension is too strong. Adjust the thread tension. 45
The fabric is pulled during sewing. Do not pull the fabric during sewing.
−
The spool is installed incorrectly. Reinstall the spool correctly. 29
There are scratches around the hole in the
needle plate. Replace the needle plate, or consult your
authorized dealer.
−
There are scratches around the hole(s) in the
presser foot. Replace the presser foot, or consult your
authorized dealer.
−
There are scratches on the race (bobbin case). Replace the race (bobbin case), or consult your
authorized dealer.
−
The needle is defective. Replace the needle. 35
The fabric does not feed
through the machine The feed dogs are lowered. Use the feed dog position switch to raise the feed
dogs. 86
The stitches are too close together. Lengthen the stitch length. 44
The wrong presser foot was used. Attach the correct presser foot. 211
The needle is bent or blunt. Replace the needle with a new one. 35
The thread is tangled. Use scissors, etc., to cut the tangled thread and
remove it from the race (bobbin case), etc.
−
The machine does not
operate There is no pattern selected. Select a pattern. 50, 94, 124, 167
The “Start/Stop” button was not pressed. Press the “Start/Stop” button. 40
The main power switch is not turned on. Turn the main power to on. 16
The presser foot is not lowered. Lower the presser foot. 40
The “Start/Stop” button was pressed while the
foot controller is connected. Remove the foot controller, or use the foot
controller to operate the machine. 11, 41
The foot controller was pressed to begin
embroidering. Remove the foot controller and use the “Start/
Stop” button to operate the machine. 11
The embroidery unit does
not operate There is no pattern selected. Select a pattern. 50, 94, 124, 167
The main power switch is not turned on. Turn the main power to on. 16
The embroidery unit is not attached correctly. Reattach the embroidery unit correctly. 122
The embroidery frame was attached before the
unit was initialized. Perform the initialization process correctly. 123
The LCD display is difficult
to see The LCD contrast is not properly adjusted. Adjust the LCD contrast. 21, 196
Problem Cause Solution Page
CAUTION
• This machine is equipped with a thread detection device. If the “Start/Stop” button is pushed before the upper
threading is done, the machine will not operate properly. Also, depending on the pattern selected, the machine may
feed the fabric even if the needle is raised. This is due to the needle bar release mechanism. At these times, the
machine will make a sound different from that made during normal sewing. This is not the sign of a malfunction.
• If the power is disconnected during sewing:
Turn the main power to OFF and unplug the machine.
If you restart the machine, follow the instructions for operating the machine correctly.