Brother ImageCenter ADS-2800W, Service Manual

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2-14
Confidential
4. TROUBLESHOOTING
4.1 Error Cause and Remedy
 Error code 8100
A document longer than the specified length was set and scanned.
 Error code A200
The first side document scanning position sensor detected that the document length was 90
cm or more while scanning a document.
 Error code A300
The document scanning position sensor has not detected the document passing even after
the document has been fed for the specified time.
<User Check>
• Set the document length within the standard.
Step Cause Remedy
1 Dirt on the eject roller Clean the eject roller.
2 Feed belt failure Replace the feed belt.
3 Feed motor failure Replace the feed motor.
4
Main PCB failure Replace the main PCB ASSY.
<User Check>
• Set the document length within the standard.
• Remove the jammed document.
Step Cause Remedy
1
First side document scanning
position actuator caught in
sections of the machine Reattach the first side document scanning
position actuator.
2
First side document scanning
position sensor failure Replace the first side document scanning
position sensor PCB.
3 Main PCB failure Replace the main PCB ASSY.
<User Check>
• Set a document within the specified size in the ADF correctly.
• Remove the jammed document.
Step Cause Remedy
1
Document scanning position
actuator coming off Reattach the document scanning position
actuator.
2
Connection failure of the first
side document scanning
position sensor harness Reconnect the first side document scanning
position sensor harness.
3
Document scanning position
sensor failure Replace the document scanning position
sensor PCB ASSY.
4
Main PCB failure Replace the main PCB ASSY.