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Brother HL-P2000, Service Manual

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IV-27

  7.

TROUBLESHOOTING MALFUNCTIONS

When carrying out countermeasures for 

malfunctions

 as described in this section, check

connectors for contact failure before measuring the voltage at the specified connector
pins.

  7.1

Printer Malfunctions

M-1

No AC power supplied

Possible cause

Step

Check

Result

Remedy

Supply voltage

1

Is the correct voltage present
at the outlet?

No

Inform the user that the correct
voltage is not supplied at the
outlet.

Power plug

2

Is the power cord securely
plugged into the outlet?

No

Plug the power cord securely
into the outlet.

Fuse (F1, F2)

3

Is the fuse blown?

Yes

If the fuse blows again
immediately after replacing the
low-voltage power supply PCB,
check that there is not a short
circuit somewhere in the AC
power supply line.

Wiring

4

Unplug the power supply plug.

Is there a broken wire between
the AC input connector of the
low-voltage power supply and
the power plug?

Yes

Replace the AC power cord.

M-2

No DC power supplied

Possible cause

Step

Check

Result

Remedy

AC power
supply

1

Is AC power supplied between
connectors CN1-L and CN1-N
when the power plug is
plugged into the outlet?

No

Follow the same check
procedure of M-1 “No AC
power supplied”.

Wiring, DC load

2

Turn the power switch OFF
and disconnect the P13
connector (panel sensor PCB).

Turn the power switch ON
again. Measure the voltages
between the terminals.

Do the measured voltage
satisfy the prescribed value in
the table below?

Yes

Turn the power switch OFF,
reconnect the connector and
turn the power switch ON
again.

If the protector circuit is
activated, check the connector,
the wiring from the connector,
and the DC load.

Low-voltage
power supply
PCB

PCB

+ lead pin - lead pin

Voltage

Panel

Sensor

P8-1

P8-4

Approx. 24V

P8-2

P8-3

Approx. 5V

No

Replace the low-voltage power
supply PCB.

Caution:

If you analyze malfunctions with the power plug inserted into the power outlet, special
caution should be exercised even if the power switch is OFF because it is a single pole
switch.

Summary of Contents for HL-P2000

Page 1: ......

Page 2: ...stered in the United States and other countries and True Type is a trademark of Apple computer Inc Epson is a registered trademark and FX 80 and FX 850 are trademarks of Seiko Epson Corporation Hewlett Packard is a registered trademark and HP Laser Jet is a trademark of Hewlett Packard Company IBM IBM PC and Proprinter are registered trademarks of International Business Machines Corporation Micros...

Page 3: ...DISASSEMBLY AND REASSEMBLY Procedures for disassembling and reassembling the mechanical system CHAPTER IV MAINTENANCE AND TROUBLESHOOTING Reference values and adjustments troubleshooting image defects troubleshooting malfunctions etc APPENDICES SERIAL NO DESCRIPTIONS DRUM LIFE PAGE COUNTER DIAMETER CIRCUMFERENCE OF ROLLERS CONNECTION DIAGRAMS PCB CIRCUIT DIAGRAMS ETC Information in this manual is ...

Page 4: ...20V Model only I 11 4 3 IEC 825 220 240V model only I 12 4 4 Additional Information I 13 4 5 Caution for Laser Product Warnhinweis für Laserdrucker I 13 CHAPTER II THEORY OF OPERATION II 1 1 ELECTRONICS II 1 1 1 General Block Diagram II 1 1 2 Main PCB Block Diagram II 2 1 3 Main PCB II 3 1 3 1 CPU Core II 3 1 3 2 ASIC II 3 1 3 3 ROM II 6 1 3 4 DRAM II 6 1 3 5 EEPROM II 7 1 3 6 Reset Circuit II 7 1...

Page 5: ...E III 3 3 1 Drum Unit III 3 3 2 Output Tray ASSY III 3 3 3 Top Cover III 4 3 4 Scanner Control Panel ASSY III 5 3 5 Document Scanner Frame ASSY III 8 3 6 Scanner Rear Cover ASSY Rear Cover ASSY III 12 3 7 MP Rear Sheet Feeder ASSY III 13 3 8 Fixing Unit III 14 3 9 Laser Unit III 17 3 10 Main PCB ASSY III 18 3 11 Base Plate ASSY III 19 3 12 Panel Sensor PCB ASSY III 20 3 13 Low voltage Power Supply...

Page 6: ... MODE IV 32 8 1 Incorporated Inspection Modes IV 32 8 2 Error Codes IV 34 9 SCANNER INSPECTION MODE IV 35 9 1 Test Mode A IV 35 9 2 Test Mode B IV 37 9 3 Scanner Error Indications IV 38 9 4 Scanner Service Error IV 40 APPENDICES 1 SERIAL NO DESCRIPTIONS A 1 2 HOW TO KNOW DRUM UNIT LIFE PAGE COUNTER A 2 3 DIAMETER CIRCUMFERENCE OF ROLLERS A 4 4 CONNECTION DIAGRAM A 5 5 MAIN PCB CIRCUIT DIAGRAM 1 3 ...

Page 7: ...Bi directional Parallel Interface The printer driver can monitor your printer s status using bi directional parallel communications A high quality bi directional parallel printer cable to the IEEE 1284 standard is recommended The printer status monitor program can show the current status of your printer When printing an animated dialog box appears on your computer screen to show the current printi...

Page 8: ... effective and ecologically friendly The actual number of pages printed with each toner cartridge may vary depending on your average type of print job Enhanced Memory Management The printer provides its own data compression technology in its printer hardware and the supplied printer driver software which can automatically compress graphic data and font data efficiently into the printer s memory Yo...

Page 9: ... Support Automatic Document Feeder ADF Extension Support Wire Output Tray Printer Control Panel Paper Support Power Switch Power Cord AC Inlet Parallel Interface Port Multi purpose Sheet Feeder Scanner Control Panel Top Cover Document Extension Support Wire Paper Guide ...

Page 10: ...Expectancy 2 400 pages cartridge when printing A4 or letter size paper at 5 print coverage Developer Drum unit separated from toner cartridge Life Expectancy 20 000 pages drum unit at 20 pages per job 8 000 pages at 1 page per job at 4 coverage 3 2 Scanning Scan method CIS Contact Image Sensor system Scan resolution 600 x 600 dpi class with 256 levels of gray Scan speed 3 ppm Effective scanning wi...

Page 11: ...ower source U S A and Canada AC 110 to 120V 50Hz 60Hz Europe and Australia AC 220 to 240V 50Hz 60Hz Power consumption Printing peak 820W or less Printing average 280W or less Copying 180W or less Standing by 60W or less Sleep 13W or less Noise Printing 49dB A or less Standing by 33dB A or less Temperature Operating 10 to 32 5 C 50 to 90 5 F Storage 0 to 40 C 38 to 104 F Humidity Operating 20 to 80...

Page 12: ...the MP sheet feeder cover toward you insert the stack of paper into the feeder aligning the top edge of the sheets then push the cover back to its original position Cautions Before loading paper with holes such as organizer sheets be sure to fan the stack well When printing on the back of pre printed paper be sure to straighten the paper as much as possible 3 7 Print Delivery 1 With the output tra...

Page 13: ...2 16 to 42 lb 75 to 90 g m 2 20 to 24 lb single thickness Caliper 0 03 to 0 08 in 0 08 to 0 2 mm 0 0033 to 0 0058 in 0 084 to 0 14 mm single thickness Moisture Content 4 to 6 by weight 4 to 6 by weight Caution It is recommended to use long grained paper for the best print quality If short grained paper is being used it might be the cause of paper jams Use neutral paper Do not use acid paper to avo...

Page 14: ...means the area within which the printing of all the data received without any omissions can be guaranteed 2 Print guaranteed area A E C E B D F F a Supported by the engine b Supported by the emulation Note The units in the above figure are dot size based on 300 dpi resolution 25 dots at both sides is for italic characters ...

Page 15: ... 0 mm 4 13 1 240 dots 148 5 mm 5 85 1 754 dots 93 0 mm 3 66 1 098 dots 140 0 mm 5 51 1 654 dots Organizer J size 69 85 mm 2 75 825 dots 127 0 mm 5 0 1 500 dots 56 2 mm 2 21 675 dots 118 5 mm 4 66 1 400 dots 6 35 mm 0 25 75 dots Organizer K size 95 25 mm 3 75 1 125 dots 171 45 mm 6 75 2 025 dots 86 78 mm 3 42 975 dots 162 98 mm 6 42 1 925 dots Organizer L size 139 7 mm 5 5 1 650 dots 215 9 mm 8 5 2...

Page 16: ...One page 0 07 0 20 mm Weight ADF 64 90 g m 2 One page 52 158 g m 2 2 Maximum load 10 sheets 3 Document type Normal paper 4 Setting Face down 3 11 Document Delivery 1 Method 600 dpi step by clockwise rotation of the scanning stepper motor 2 Document output tray On the top cover On the document extension wire when it is opened 3 Document output capacity on the document extension wire 10 sheets Docum...

Page 17: ...nd after August 2 1976 Compliance is mandatory for products marketed in the United States One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States The label for Japanese manufactured products MANUFACTURED K BROTHER INDUSTRIES LTD 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan This pr...

Page 18: ...ÄR FARLIG KLASS 3B LASER APPARAT VARO AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN LUOKAN 3B LASERLAITE ADVARSEL USYNLIG LASERSTRÅLING UNNGÅ DIREKTE KONTAKT MED LASERENHETEN NÅR TOPPDEKSELET ER ÅPENT KLASSE 3B LASERPRODUKT ATTENTION RADIATIONS LASER INVISIBLES QUANDOUVERT ET VERROUILLAGE ENLEVE EVITER EXPOSITIONS DIRECTES AU FAISCEAU PROD...

Page 19: ...duct Warnhinweis für Laserdrucker CAUTION When the machine during servicing is operated with the cover open the regulations of VBG 93 and the performance instructions for VBG 93 are valid CAUTION In case of any trouble with the laser unit replace the laser unit itself To prevent direct exposure to the laser beam do not try to open the enclosure of the laser unit ACHTUNG Im Falle von Störungen der ...

Page 20: ...eration block Operation panel Control system Low voltage power supply block High voltage power supply block Laser scanner unit Drive block Stepping motor Drum unit Transfer block Developing block Drum Charging block Cleaner block External device Paper tray unit Paper tray Manual feed Fixing unit Paper eject block Paper feed system Image generation system Toner cartridge Erase lamp CIS Scanner bloc...

Page 21: ... Program Font ROM 1Mbyte RAM 2 0 Mbytes EEPROM 512 8 bits CPU Core MC68EC000 A S I C Oscillator 15 3MHz Address Decoder DRAM Control Timer FIFO DATA EXTENSION CDCC Parallel I O Soft Support EEPROM I O Engine Control I O Motor Driver To Panel Sensor PCB BUS INT To PC Scan IC Sub ASIC CIS Fig 2 2 ...

Page 22: ...Cell Based IC that contains the following functional blocks 1 Oscillator circuit Generates the main clock for the CPU by dividing the source clock frequency by two 2 Address decoder Generates the CS for each device 3 DRAM control Generates the RAS CAS WE OE and MA signals for the DRAM and controls refresh processing CAS before RAS self refreshing method 4 Interrupt control Interrupt levels Priorit...

Page 23: ...U is switched to the DMA mode it receives the image data and writes to the DRAM directly 90 µsec STROBE BUSY ACK STROBE BUSY ACK 0 5 µsec 0 5 µsec 1 5 µsec BUSY goes HIGH at the falling edge of STROBE The data 8 bits from the PC is latched in the data buffer at the rising edge of STROBE The pulse width of ACK differs according to the speed MODE as shown above BUSY goes LOW at the rising edge of AC...

Page 24: ...II 5 10 EEPROM I O One output port and one I O port are assigned 11 Engine control I O This I O is used for the connection to the panel sensor PCB It controls the main motor solenoid sensors etc Fig 2 4 ...

Page 25: ...II 6 1 3 3 ROM A program file of 1 Mbyte and the font data are stored in the ROM Fig 2 5 1 3 4 DRAM A 16M bit DRAM x 16 bits is used as the RAM Fig 2 6 ...

Page 26: ...ation M62320FP is an IC which transfers the data received from the serial I O to the parallel I O Fig 2 7 1 3 6 Reset Circuit The reset IC is a PST598DNR The reset voltage is 4 2V typ and the LOW period of reset is 200ms typ Fig 2 8 1 3 7 CDCC I O Fig 2 9 shows the CDCC interface circuit Fig 2 9 ...

Page 27: ...II 8 1 3 8 Engine I O Fig 2 10 shows the engine interface circuit Fig 2 10 ...

Page 28: ...II 9 1 3 9 Paper Feed Motor Drive Circuit The paper feed motor driver is a TR array The excitation method is 2 2 phase excitation with a bipolar drive Fig 2 11 ...

Page 29: ...al signal in DRAM with DMA direct memory access The document scanner circuit also provides the motor drive pulse generating circuit PWM pulse width modulation circuit for CIS current adjustment and general purpose I O Fig 2 12 1 3 11 Scanner Panel I F The scanner panel interface is a serial interface The front sensor and rear sensor are directly connected to the NEC PD65646 Fig 2 13 ...

Page 30: ...nalog signal from the CIS is input into the LC82103 Fig 2 15 1 4 Panel Sensor PCB The following parts are on the printer panel sensor PCB Control panel 1 switch 4 lamps Connector low voltage high voltage solenoid main motor toner sensor laser polygon motor connector for main PCB Registration sensor 1 5 Scanner Sensor PCB Scanner Panel PCB The following parts are on the scanner sensor PCB and scann...

Page 31: ...nverted from the AC line The regulated output and the production code of each power supply are listed below Regulated Output Production Code 5V 1 2A 24V 2 0A 100V MPW1550 200V MPW1450 Heater Circuit Thermal Fuse Lightning Surge Absorber Feedback Line Filter Fuse Rectifier Oscillator 24V Regulation Circuit 5V Regulation Circuit 24V 5V Lamp Heater Panel Sensor Circuit Fig 2 16 ...

Page 32: ...ansfer functions Transfer Roller Supply Roller Photosensitive Drum Development Roller Cleaning Roller Corona Unit Current Regulator Current Regulator Voltage Regulator Voltage Regulator B1 B81 Q81 B101 Q101 Voltage Regulator Z51 VR51 Voltage Regulator VR71 Voltage Regulator VR61 VR22 PC141 PAPER SENSOR 24VI GND R1 Current Regulator B121 Q121 Fig 2 17 ...

Page 33: ...mistor for Heat roller Supply Roller Eject Sensor CIS Scan Motor Document Front Sensor Document Rear Sensor Scanner Sensor PCB Scanner Panel PCB Fig 2 19 Papers Multi purpose Sheet Feeder Scanner Control Panel Paper Pick up Roller Paper Feed Roller Pinch Roller Drum Unit Blade Photosensitive Drum Transfer Roller Erase Lamp Fixing Unit Pressure Roller Eject Roller Hopper Plate Registration Sensor L...

Page 34: ...r 2 Paper Registration When paper picked up from the multi purpose sheet feeder pushes against the top of form sensor actuator the registration sensor lever is caused to turn and the photo sensor detects this motion When this signal from the sensor is detected the paper feed roller is stopped temporarily by the clutch The paper is fed to the nip point between the paper feed roller and the pinch ro...

Page 35: ...terrupter is opened and detects the start of paper eject b When the trailing edge of the paper haspassedthrough the paper eject sensor actuator the photo sensor is closed and the completion of paper eject is recognized Fig 2 22 Fig 2 23 Transfer roller Pressure roller Drum Eject sensor actuator Eject roller Heat roller Eject sensor actuator High voltage power supply PCB Sensor Eject sensor actuato...

Page 36: ...sing of the top cover Fig 2 24 2 Toner Empty Sensor Detects if there is toner in the toner cartridge It also detects whether or not the drum unit is installed The toner cartridge is installed in the drum unit Fig 2 25 Toner Empty Sensor Cover Switch Top Cover ...

Page 37: ...he drum is charged to approx 1150V by an ion charge which is generated by the primary charger The charge is generated by ionization of the corona wire which has a DC bias from the high voltage power supply applied to it The flow of the ion charge is controlled by the grid to ensure it is distributed evenly on the drum surface The drum sleeve is regulated to approx 280V by the voltage regulator Fig...

Page 38: ...d area is reduced forming the electrostatic image to be printed 1 Cycle of drum Surface Potential V 1150 700 400 300 1 2 3 4 a b Time 1 2 3 4 Primary charging Laser beam exposure and developing a Unexposed area Non image area b Exposed area Image area Transfer the image to paper Erase the residual potential Drum Sleeve Fig 2 28 Drum Paper Laser beam f lens Polygon mirror Motor Lens Laser diode Las...

Page 39: ...e drum surface Fig 2 29 4 Transfer a Transfer process After the drum has been charged and exposed and has received a developed image the toner image formed on the drum is transferred onto the paper by applying a negative charge to the back of the paper The negative charge applied to the paper causes the positively charged toner to leave the drum and adhere to the paper As a result the image is vis...

Page 40: ...her developing 6 Erasing Stage Before the cleaning stage the drum surface is exposed to the light emitted from the erase lamp LED lamp This stage prepares the drum by decreasing its surface voltage uniformly ready to receive a uniform charge in the primary charging stage 7 Fixing Stage The image transferred to the paper by static electricity is fixed by heat and pressure when passing through the h...

Page 41: ...anced by the document feed roller ASSY to the scanner and it is fed out of the equipment with the document eject roller ASSY The document rear sensor detects that the document is fed out without any paper jam 2 3 2 Scanner The scanner uses a contact image sensor CIS unit which consists of an LED array to illuminate the document a self focus lens array to collect the reflected light a CIS to carry ...

Page 42: ...ng any PCBs touch a metal portion of the equipment to discharge any static electricity charge on your body or the electronic parts or components may be damaged 6 When transporting PCBs be sure to wrap them in the correct protective packaging 7 Be sure to replace self tapping screws correctly if removed Unless otherwise specified tighten screws to the following torque values TAPTITE BIND or CUP B M...

Page 43: ...IVE UNIT MAIN MOTOR ASSY 16 18 19 10 11 12 13 15 MAIN FAN MOTOR 17 14 BOTTOM HIGH VOLTAGE PS PCB ASSY SUB MOTOR ASSY SUB FAN MOTOR ASSY 3 MP REAR SHEET FEEDER ASSY FIXING UNIT 6 5 4 7 LASER UIT 9 8 DOCUMENT SCANNER FRAME ASSY SCANNER REAR COVER ASSY REAR COVER ASSY SCANNER CONTROL PANEL ASSY DOCUMENT EXTENSION SUPPORT WIRE 22 TOP COVER DOCUMENT SUPPORT PAPER SUPPORT ...

Page 44: ...ut the drum unit Fig 3 1 3 2 Output Tray ASSY 1 Open the output tray toward you 2 Press the hinges at the left and right sides of the output tray inwards to release the output tray from the main cover Fig 3 2 Drum Unit Top Cover Main Cover Main Cover Output Tray Output Tray ...

Page 45: ...the left and right sides of the top cover inwards to release the top cover from the main cover Note It is recommended for easy removal to press the side of the top cover while pulling the side of the main cover 2 1 Fig 3 3 Main Cover Top Cover Top Cover Main Cover ...

Page 46: ... the sensor harness on the right hand side 4 Remove the scanner control panel ASSY from the scanner frame Fig 3 4 Note When replacing reassembling the scanner control panel ASSY remove the old grease and apply a suitable amount of grease to the points on both the scanner control panel and scanner frame as shown Fig 3 5 Grease Molykote EM 30L 1 rice grain size Scanner Control Panel Scanner Frame Sc...

Page 47: ...l rear cover 10 Remove the document front sensor actuator with the helical torsion spring Note Do not lose the helical torsion spring when disassembling the document front sensor actuator The spring easily comes off from the actuator When reassembling the helical torsion spring to the document front sensor actuator ensure that the direction of the spring is correct Assemble the document front sens...

Page 48: ...Y connected between the scanner panel PCB and the scanner sensor PCB 13 Remove the four keys from the scanner control panel Fig 3 8 Panel Rear Cover Scanner Panel Harness Scanner Control Panel Scanner Sensor PCB Helical Torsion Spring Scanner Panel PCB Document Front Sensor Actuator Scanner Panel Keys Taptite cup M3x8 Scanner Panel PCB Taptite cup M3x8 Taptite cup M3x6 Taptite cup M3x8 Taptite cup...

Page 49: ...ness at the right hand side and the CIS harness at the left hand side 3 Remove the M3x6 screw to disconnect the motor frame FG harness 4 Remove the document scanner frame ASSY Fig 3 9 Taptite cup M3x8 Taptite cup M3x8 Screw pan M3x6 Scanner Drive Unit R Motor Harness Motor Frame FG Harness Document Scanner Frame CIS Harness CIS Unit ...

Page 50: ...ear side 6 Remove the CIS film and gear shield film from the scanner frame Caution Once you remove the CIS film and gear shield film they will become unusable You must fit new ones Do not touch or damage the surface of the CIS unit when disassembling the rollers or CIS film Fig 3 11 Panel open spring Document Feed Roller Grease Molykote EM 30L 1 rice grain size Document Eject Roller Document Scann...

Page 51: ... roller ASSY and the document eject roller ASSY remove the old grease and apply a suitable amount of grease to the points shown below Fig 3 13 CIS Unit CIS Back up Spring CIS Back up Spring CIS Back up Spring Scanner Frame Scanner Frame CIS Unit Arm Grease Molykote EM 30L 1 rice grain size Document Feed Roller Document Eject Roller Grease Molykote EM 30L 1 rice grain size ...

Page 52: ...ws 11 Remove the separation roller from the scanner frame by pressing the hook retaining the plastic shaft between the ADF gear and the separation roller 12 Remove the scanner drive unit Fig 3 14 Scanner Drive Unit Taptite cup M3x8 ADF gear Separation Roller Scanner Frame Scanner Frame ...

Page 53: ...ness from the two hooks 3 Remove the scanner rear cover ASSY with the rear cover ASSY Fig 3 15 4 Press the hinges at the right and left sides outwards to release the scanner rear cover from the rear cover Fig 3 16 Main Cover Taptite bind M4x12 Scanner Rear Cover Taptite bind M4x12 Scanner Rear Cover Rear Cover ...

Page 54: ...7 MP Rear Sheet Feeder ASSY Caution When disassembling the MP rear sheet feeder ASSY if you get grease on your fingers take care not to touch the separation pad or the paper pick up roller the grease will spread to the paper and the drum unit It might cause black spots to appear on the printed page 1 Push the left rib outwards and pull out the MP rear sheet feeder It is not necessary to release th...

Page 55: ...ng unit disconnect the thermistor connector on the EL PCB first then the two heater harness connectors Fig 3 20 Note The eject sensor actuator may also be removed when removing the fixing unit In this case be sure to re assemble the eject sensor actuator when re assembling the fixing unit Ground leaf spring Grease FLOIL GE 676 or FLOIL GE 334C Motor heat sink 6 2 mm Fixing Unit Taptite cup M4x16 T...

Page 56: ...the connector plate 8 Remove the connector plate from the fixing unit frame and loosen the other M3x10 tapping screw securing the fixing unit cover 9 Remove the idle gear 16 from the fixing unit frame 10 Remove the heat roller gear retaining ring heat roller washer and heat roller bearing Then remove the halogen heater lamp from the heat roller Caution Never touch the surface of the halogen heater...

Page 57: ...ns below when installing the thermistor in the fixing unit i Place the cleaner felt of the cleaner ASSY for the thermistor under the heat roller ii Place the end of the thermistor on the heat roller iii Insert boss1 of the thermistor into the hole of the fixing unit frame iv Do no place the thermistor on boss2 of the fixing unit frame Fig 3 24 Thermistor Heat Roller Fixing unit frame Boss2 Boss1 C...

Page 58: ...e to assemble the ferrite core using the cable binder as follows Fig 3 26 3 Disconnect the three connectors from the panel sensor PCB 4 Remove the M3x8 tapping screw and lift the toner sensor PCB from the laser unit Taptite bind M4x12 Laser Unit Main cover Panel Sensor PCB Taptite bind M4x12 Ferrite Core Flat cable Cable binder LD harness ...

Page 59: ...ight of the mounting frame to pull out the main PCB ASSY slightly and disconnect the three harnesses R motor sensor and CIS harnesses 3 Remove the main PCB ASSY Fig 3 28 Caution When replacing the main PCB be sure to implement the maintenance copy test For detailed operation of the test see 9 Scanner Inspection Mode A 3 Maintenance Copy Test in Chapter IV Screw pan M4x6 Hook Hook Main PCB ASSY Ton...

Page 60: ...r upside down 2 Remove the eight M4 and five M3 self tapping screws Fig 3 29 3 Lift the base plate ASSY and remove the grounding screw Fig 3 30 Base Plate ASSY Ground wire Screw pan washer M3 5x6 Low voltage Power Supply PCB ASSY Taptite bind M4x12 Taptite cup M3x6 Taptite bind M4x12 Taptite bind M4x12 Taptite bind M4x12 Base plate ASSY Taptite cup M3x6 ...

Page 61: ...sure that you fit the PCB into hook B and hook C first Then fit the two bosses to the PCB and secure the screw Ensure that the three clamps fix the motor harness panel harness and CIS harness on the back of the main shield Refer to the figure below Fig 3 32 Taptite bind M4x12 Panel Sensor PCB ASSY Main shield Panel Sensor PCB ASSY A B C Main shield Sensor Harness R Motor Harness CIS Harness Main S...

Page 62: ... High voltage flat cable Fig 3 33 Note When re assembling the cable connectors must be inserted securely into the PCB connectors and the PCB must not be stressed by the harnesses The connectors should be inserted by matching the housing color and the number of pins 3 13 Low voltage Power Supply PCB ASSY 1 Remove the one M4x12 tapping screw securing the low voltage power supply PCB ASSY 2 Disconnec...

Page 63: ...r into the hole of the ferrite core Fig 3 35 3 14 High voltage Power Supply PCB ASSY 1 Remove the one M4x12 screw securing the high voltage power supply PCB ASSY 2 Remove the film covering the PCB 2 Disconnect the HV flat cable from the PCB Fig 3 36 Taptite bind M4x12 Main Cover HV flat cable High voltage Power Supply PCB ASSY Inlet Holder AC Inlet Main Cover Insulation Sheet Ferrite core A ...

Page 64: ...tached is facing the main frame 3 16 Main Fan Motor ASSY 1 Remove the two M4x12 screws securing the fan motor holder 2 Remove the fan motor holder from the printer 3 Remove the main fan motor ASSY from the fan motor holder Fig 3 38 Fan motor holder Fan Motor Taptite bind M4x12 Sub Fan Motor Main Cover Manufacturer sticker side Taptite bind M4x12 Main frame Manufacturer sticker side ...

Page 65: ...e heater harness from the drive unit Fig 3 40 2 Remove the three M4x20 and one M4x12 screws securing the drive unit Fig 3 41 Note When reassembling the drive unit ensure you fit the drive unit underneath the electrode DRB1 Heater harness Drive Unit Hook Taptite cup M4x20 Fan Motor Fan motor holder Electrode DRB1 Taptite cup M4x12 ...

Page 66: ...rews securing the main motor 2 Remove the main motor ASSY Fig 3 42 3 19 Sub Motor ASSY 1 Remove the two M3x6 screws securing the sub motor 2 Remove the sub motor ASSY Fig 3 43 Main Motor ASSY Taptite bind M3x6 Drive Unit Sub Motor ASSY Taptite bind M3x6 ...

Page 67: ...he document support down toward you and pull both legs outwards to release it Fig 3 44 2 Pull the paper support down toward you and pull both legs outwards to release it Fig 3 45 Paper Support MP Rear Sheet Feeder Scanner Control Panel Document Support ...

Page 68: ...rd you and press both legs inward to release it Fig 3 46 3 22 Document Extension Support Wire 1 Raise the document extension support wire toward you and press both legs inward to release it Fig 3 47 Output Tray Extension Support Wire Document Extension Support Wire Top Cover ...

Page 69: ...III 28 4 PACKING Fig 3 48 Documents Accessory carton Pad Pad Printer Bag Carton Drum Unit ...

Page 70: ...ed images may be blurred The print paper is damped If so use fresh paper and check whether the print quality improves or not The print paper is short grained paper or acid paper If so print quality problems may occur For further information refer to paper specifications in Chapter II 3 Consumable parts Check if The Toner lamp is not lit on the printer control panel when a toner cartridge is instal...

Page 71: ...Instruct the user to allow the unit to come to room temperature before unpacking it This will take one or two hours 1 2 Basic Procedure If a malfunction or incorrect print appears make an initial check following the basic procedure below 1 Check the error lamps following the inspection procedure described later in this chapter If no error lamps are lit see Section 4 for troubleshooting information...

Page 72: ...d Alarm lamps blink once a second Life expectancy 2 400 pages new toner cartridge when printing A4 or letter size paper at 5 print coverage Note Toner cartridge life expectancy will vary depending on the type of average print job printed 3 3 Periodical Replacement Parts No Description Part No Qty Service Life page Remarks 1 Fixing Unit UL8750001 1 50 000 120V Fixing Unit UL8751001 1 50 000 230V 2 ...

Page 73: ...rint o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print out test print out test Print out test print o Print o...

Page 74: ... itself ex test print and find which causes the defect referring to the table below Cause Copying result Printing result Scanning side Printing side No good OK Also see subsection 3 3 and 3 4 for information about the location of the high voltage contacts and grounding contacts Caution Print quality cannot be guaranteed in the following cases When using the printer for a special job such as printi...

Page 75: ...ges are printed after the toner cartridge is replaced with a full one Yes The wiper of the toner cartridge is defective or replace the toner cartridge Drum connection failure 3 Are all the contacts HV GND connected when the drum unit is installed No Clean contact electrodes both in the printer body and on the drum unit High voltage power supply PCB failure 4 Check the harness connection between th...

Page 76: ...re dirty Yes Clean the corona wire by using the wire cleaner Corona failure contact failure 2 Are the corona electrodes between the printer body and drum unit dirty No Clean both electrodes Drum unit failure 3 Is the problem solved when the drum unit is replaced Yes Replace the drum unit with a new one High voltage power supply PCB 4 Are there any disconnected connectors No Replace the high voltag...

Page 77: ...ody and drum unit dirty Yes Clean the electrodes at both sides Drum unit 2 Are the drum shaft and drum electrode of the printer body Yes Clean the shaft and the electrode connected correctly No Check the connection between the shaft and the electrode Drum unit failure 3 Is the problem solved after the drum unit is replaced Yes Replace the drum unit Scanner harness connection failure 4 Is the scann...

Page 78: ...re of the drum unit broken Yes Replace the drum unit 2 Are the electric terminal springs in the printer body and the electrode on the bottom face of the drum unit dirty Yes Clean the terminals in the printer and on the drum Harness connection 3 Is the laser unit connected with the panel sensor PCB correctly No Check the harness connection between the laser unit and the panel sensor PCB High voltag...

Page 79: ...et feeder 2 Open the top cover 3 Turn on the power switch while holding down the switch on the printer control panel 4 Release the panel switch when the Drum lamp is on 5 Close the top cover 6 Hold down the panel switch until the Ready lamp is on then release the switch 7 Print three patterns grid zip and solid black 8 Turn off the power switch with the top cover closed 9 Set paper in the manual s...

Page 80: ...ty Yes Clean the corona wire with the wire cleaner Corona failure 2 Is the vertical block streak about 10 mm wide Is the corona wire cleaner not in its home position Yes Return the wire cleaner to its home position Dirt in the paper feed system 3 Is the paper tray or feed system on the drum unit soiled with toner Yes Clean the toner off Scratch on the drum 4 Is the drum surface scratched Yes Repla...

Page 81: ...er intervals Yes Replace the fixing unit High voltage power supply PCB 4 Is the problem solved after the high voltage power supply PCB is replaced Yes Replace the high voltage power supply PCB I 8 Black vertical streaks in a gray background Scanning Possible cause Step Check Result Remedy Stains on the CIS window 1 Are there any stains on the CIS window Yes Clean the CIS window CIS unit failure 2 ...

Page 82: ... the scanner window dirty Yes Clean the scanner window with a dry tissue Transfer failure 2 Is the transfer roller scratched Yes Replace the drum unit I 10 Faulty registration Printing Possible cause Step Check Result Remedy Excessive paper load 1 Is the paper loaded in the paper feeder more than 22 mm deep Yes Instruct the user to keep paper loads below 22 mm in depth Print paper 2 Is the specifi...

Page 83: ...acing the drum unit or the toner cartridge When printing is faint Yes Toner is empty The toner sensing is defective clean the toner sensor If the wiper in the toner cartridge is broken replace the toner cartridge with a new one Thermistor failure 3 Is the thermistor fitted correctly No Fit the thermistor correctly Low voltage power supply PCB failure 4 Is the problem solved by replacing the low vo...

Page 84: ...nner motor harness connected securely No Replace the scanner motor or reconnect the scanner motor harness correctly Main PCB failure 4 Is the problem solved after the main PCB is replaced Yes Replace the main PCB Printing Possible cause Step Check Result Remedy Laser unit 1 Is the laser unit secured to the frame incorrectly Is there any play Yes Secure the unit correctly and tighten the screws LD ...

Page 85: ... e s t p r i n t o u t t e s t P r i n t o u t t e s t p r i n t o P r i n t o u t t e s t p r i n t o P r i n t o u t t e s t p r i n t o u t t e s t p r i n t o u t t e s t P r i n t o u t t e s t p r i n t o P r i n t o u t t e s t p r i n t o P r i n t o u t t e s t p r i n t o u t t e s t p r i n t o u t t e s t P r i n t o u t t e s t p r i n t o P r i n t o u t t e s t p r i n t o P r i n t...

Page 86: ...vals The problem is not solved after printing a few pages Yes Check and clean the heat roller with a cloth dampened with alcohol Replace the fixing unit High voltage power supply PCB 3 Is the problem solved after the high voltage power supply PCB is replaced Yes Replace the high voltage power supply PCB Note Clean the drum unit as follows 1 Place the printing samples in front of the process unit a...

Page 87: ...ning liquid which is a 50 50 mixture of ethyl alcohol and pure water I 16 Black band Printing Possible cause Step Check Result Remedy Drum unit 1 Is the wire cleaner positioned at its home position No Return the wire cleaner to its home position Ditto 2 Is the corona wire dirty Yes Clean the corona wire If the problem still appears after cleaning replace the drum unit Photosensitive drum Toner car...

Page 88: ... power supply PCB Note The following cases increase the possibility of this problem 1 The drum unit is at the end of its life 2 There is dust or paper powder 3 A large amount of paper whose width is narrower than A4 is printed 4 Acid paper is being used I 18 Hollow print Printing Possible cause Step Check Result Remedy Print paper 1 Is thick paper of more than 42 lb being used or extremely rough s...

Page 89: ...age power supply PCB I 20 Horizontal lines Printing Possible cause Step Check Result Remedy GND contacts Fig 4 5 4 7 SR electrode 1 Are the SR electrodes between the printer body and the drum unit dirty Yes Clean both electrodes SR connection failure 2 Are the SR electrodes between the printer body and the drum unit connected correctly No Check the SR connection Feed roller 3 Are the feed roller s...

Page 90: ...age power supply PCB Yes Replace the high voltage power supply PCB Note Make sure to use a used drum unit which has already ejected the starter sheet It is not possible to find a drum unit failure if you use a new drum unit with a starter sheet in it I 22 Ghost Printing Possible cause Step Check Result Remedy Driver setting 1 Is thin paper such as 64g m 2 used under the thick paper mode Yes Change...

Page 91: ...gh voltage contacts For transfer roller Drum unit For cleaning roller Wire cleaner For development roller For supply roller For development roller For corona wire For cleaning roller For transfer roller For corona wire For transfer roller For cleaning roller For grid For development roller pp For grid For supply roller ...

Page 92: ...IV 23 4 4 Location of Feed Roller Shaft and Grounding Contacts Fig 4 7 Feed roller shaft For paper feed roller ...

Page 93: ... related parts especially the separation rubber work correctly No Replace the defective ADF related parts Scanner motor failure Does the scanner motor work correctly Is the scanner motor harness connected securely No Replace the scanner motor or reconnect the scanner motor harness securely Document feed roller failure Do the document feed rollers and their related gears work correctly No Replace t...

Page 94: ...unit failure Is the problem solved after the drum unit is replaced Yes Replace the drum unit Fixing unit failure Is the problem solved after the fixing unit is replaced Yes Replace the fixing unit Drive unit failure Is the problem solved after the drive unit is replaced Yes Replace the drive unit Main PCB failure Is the problem solved after the main PCB is replaced Yes Replace the main PCB ...

Page 95: ...of the rubber paper feed roller paper was not fed in at the proper timing Remove the paper dust attached to the paper feed roller If the rubber is worn out replace it with new one Top of paper stopped at 17 mm from the contact point of the heat roller and pressure roller Jam caused by the paper sensed as not being ejected from the paper eject sensor Paper eject sensor does not work properly and is...

Page 96: ...and the power plug Yes Replace the AC power cord M 2 No DC power supplied Possible cause Step Check Result Remedy AC power supply 1 Is AC power supplied between connectors CN1 L and CN1 N when the power plug is plugged into the outlet No Follow the same check procedure of M 1 No AC power supplied Wiring DC load 2 Turn the power switch OFF and disconnect the P13 connector panel sensor PCB Turn the ...

Page 97: ...rcuit tester Do the measured resistances satisfy the prescribed values in the table below P9 1 and P9 2 P9 3 and P9 4 Approx 9 1 Approx 9 1 No Replace the sub motor M 4 No paper supplied Possible cause Step Check Result Remedy Connection failure 1 Is the contact of connector P3 on the panel sensor PCB good No Reconnect the connector Panel sensor PCB circuit 2 Set paper in the paper feeder and make...

Page 98: ...ult Remedy Poor thermistor harness contact 1 Are the connectors on the erase lamp PCB and the high voltage power supply PCB secured correctly No Connect the connectors securely Blown thermal fuse 2 Remove the fixing unit and measure the resistance between the input connectors Is it open circuit Yes Replace the fixing unit Thermistor failure 3 Is the thermistor installed properly Yes Replace the fi...

Page 99: ...sor PCB secure No Reconnect the connectors securely Power supply input 2 Is the voltage between pins 1 24VDC and 2 GND of connector P5 on the panel sensor PCB 24VDC No Check if 24VDC is supplied between pins 1 24VDC and 4 24VRET of connector P8 on the panel sensor PCB If not check the power supply output on the low voltage power supply PCB Yes Replace the laser unit ...

Page 100: ...rinkles Possible cause Step Check Result Remedy Paper 1 Is paper of a recommended type being used No Instruct the user to use the recommended types of paper 2 Is the wrinkle problem solved if new paper is used Yes Instruct the user how to store paper so that it does not absorb moisture Fixing unit entrance guide 3 Is the entrance guide dirty Yes Clean the entrance guide Fixing unit 4 Is the pressu...

Page 101: ...er Drum Alarm Ready Data Drum When you release the switch a mode is selected The mode selected is indicated by the lamp which is ON when you release the switch The inspection modes are assigned to the respective lamps as shown below Lamp Type of inspection Drum Factory inspection mode Alarm Continuous grid pattern print mode Ready 3 patterns print mode grid zip black Data NV RAM value dump mode De...

Page 102: ... power switch while holding down the printer control panel switch The Drum lamp comes ON 3 Lightly press the panel switch again 4 Check that the Drum paper eject sensor and Alarm registration sensor lamps go OFF after all the lamps have been ON If the paper eject sensor is ON at this point the Drum lamp stays ON error If the registration sensor is ON at this point the Alarm lamp stays ON error 5 I...

Page 103: ...er BD Malfunction Laser Scanner Malfunction ROM Error D RAM Error Service A Service B Service C Service D Service E0 Service E1 Service P NV RAM Error CPU Runtime Error Refer to the further description of the errors as follows Service A Address Error Service B Bus Error CPU Runtime Error A CPU error other than the above two defects such as an Illegal Instruction or Operation Overflow HOW THE LAMPS...

Page 104: ...ter enters into Test Mode A immediately after entering the factory inspection program mode If you want to switch between these two test modes press the Stop key The following sections describe the detailed operation of each test mode 9 1 Test Mode A When the printer enters into Test Mode A A is shown on the seven segment LED Then press one of the keys to select the test program as follows Enlarge ...

Page 105: ...ocument into the ADF then 0 is shown on the LED 3 When the Copy key is pressed 1 flashes on the LED then the printer starts line feeding 4 After finishing line feeding on the first page 1 is shown without flashing 5 The number on the LED is incremented after each page is line fed After finishing this test the total number of pages line fed is shown on the LED 6 When the Stop key is pressed the tes...

Page 106: ...eated by scanning the white shield of the document pressure bar When a document remains on the document front sensor it should be removed before the maintenance copy 9 2 Test Mode B When the printer enters into Test Mode B B is shown on the LED Then press one of the keys to select the test mode as follows Enlarge B 1 Continuous test mode panel test line feeding test maintenance copy test Photo B 2...

Page 107: ...DF 1 is indicated Document jam Longer document than the specified size is set Copying is stopped by the Stop key is pressed E 1 Remove the document When the cover is opened the regist sensor and ADF sensor detect no paper in the ADF and the error is cleared When the document is removed without the cover being opened the regist sensor detects no paper and the error is cleared After that the scanner...

Page 108: ...efault Printer cover open E 1 Close the printer cover If a document jam occurs in the ADF the error indication does not disappeared Document jam If there is no document in the ADF the error is cleared automatically The printer does not continue printing 2 Press the Stop key The document is ejected then the scanner settings are returned to the default Printer toner empty E 1 Open the printer cover ...

Page 109: ... end The error occurs in the following cases If the output from the CIS is too high even though the parameter is changed till the LED is OFF If the LED light level is still high due to the Sub ASIC or PWM malfunction even though the parameter is changed If the output is high due to the CIS malfunction If light level cannot be adjusted correctly due to the LC82103 malfunction White Distortion Adjus...

Page 110: ...it on the package of the process unit Drum unit with toner cartridge 8 G 3 0 0 0 0 A N B 3 Drum unit on the drum unit 8 G B 0 0 0 0 0 1 4 Toner cartridge on the toner cartridge 8 7 3 1 0 2 8 E 0 5 N B 0 5 Scanner unit on the scanner unit 9 8 0 0 1 YEAR MONTH DATE SERIAL NO LINE NO TONER TYPE YEAR MONTH ASSEMBLY SERIAL NO SERIAL NO DATE MONTH X OCT Y NOV Z DEC YEAR FILLING AMOUNT 0 100g 1 110g TONE...

Page 111: ...anel switch when the Drum lamp comes on 3 Press the panel switch and release it when the Alarm lamp comes on 4 Print the page of Print Configuration Note The mark in the figure below shows the page counter It is not printed in some countries How to Read the Drum Life The bar shown below is printed at the bottom of Print Configuration It initially indicates 100 and gradually decreases It indicates ...

Page 112: ...n a unit of 1 000 Value in a unit of 1 The hexadecimal value stored in NV RAM is printed Example 000000E0D0D0D0D0D 0 00 00 0E 0D 0D 0D 0D 0D 60 000 x 0 600 x 0 14 13 13 13 13 13 79 Value in units of 1 000 Page counter indicated by units of 1 000 pages 0 99 pages 0 600 699 pages 6 100 199 pages 1 700 799 pages 7 200 299 pages 2 800 899 pages 8 300 399 pages 3 900 999 pages 9 400 499 pages 4 1 000 1...

Page 113: ...and circumference of each roller are listed below No Parts Name Diameter Circumference 1 Paper Feed Roller 11 97 mm 37 6 mm 2 Transfer Roller 16 90 mm 53 1 mm 3 Photosensitive Drum 29 97 mm 94 1 mm 4 Heat Roller 19 86 mm 62 4 mm 5 Pressure Roller 16 50 mm 51 8 mm ...

Page 114: ...W PANEL SENSOR PCB SW1 P1 ENGINE P3 PH2 P8 P4 SCANNER UNIT P1 PH1 CN1 SCANNER MOTOR ERASE LAMP P1 SR B T R DRM B VCLM GRID DEV HVPS PC141 CN1 PAPER SENSOR THERMISTOR HEATER SOLENOID CN1 LVPS POWER SW INLET AC INPUT CN101 LD PC8 P1 P9 P6 P2 P5 P7 P10 P11 M SW2 LEDs TONER SENSOR 60x60mm 80x80mm P6 P5 P7 P1 P2 SCANNER MOTOR CIS P3 SCANNER PANEL PCB ...

Page 115: ...Appendix 5 Main PCB Circuitry Diagram 1 3 CODE UK3981000 B512018 CIR 1 3 NAME A 6 ...

Page 116: ...Appendix 6 Main PCB Circuitry Diagram 2 3 CODE UK3981000 B512018 CIR 2 3 NAME A 7 ...

Page 117: ...Appendix 7 Main PCB Circuitry Diagram 3 3 CODE UK3981000 B512018 CIR 3 3 NAME A 8 ...

Page 118: ...Appendix 8 Panel Sensor PCB Circuit Diagram CODE UK4010000 B48K303CIR NAME A 9 ...

Page 119: ...Appendix 9 Scanner Panel PCB Circuit Diagram CODE UK3982000 B512019 CIR NAME A 10 ...

Page 120: ...Appendix 10 Scanner Sensor PCB Circuit Diagram A 11 B512020 CIR CODE UK3983000 NAME ...

Page 121: ...N1 A B PC1 R106 Q101 BEA101 D101 A C110 C16 SW1 C1 C22 R23 R20 R21 R101 R102 R103 R105 D110 VR101 R104 Z1 L1 NTC1 C17 C9 D7 R7 R6 R10 FG D102 IC101 5 24V 5V REM GND 4 1 2 3 CN101 PC2 B Q2 PC1 R4 D2 R18 Q1 C15 C7 C5 R2 D4 R11 R13 C13 R9 R8 C10 C11 R5 R17 D6 D104 C101 C102 C103 R115 R110 R113 R114 R116 R117 C8 BEA1 D14 D11 D12 D13 FG ...

Page 122: ... Z2 CN1 A B PC1 R106 Q101 D101 BEA101 A C110 SW1 C1 C22 R23 R20 R21 R101 R102 R103 R105 D110 VR101 R104 Z1 R1 L1 NTC1 C9 D7 R7 R6 R10 EG D102 IC101 5 24V 5V REM GND 4 1 2 3 CN101 PC2 B Q2 Q1 PC1 R18 C7 C5 R2 R3 D4 R11 R13 C13 R9 R8 C10 C11 R5 R17 D6 D104 C101 C102 C103 R115 R110 R113 R116 R117 R114 C8 BEA1 D14 D11 D12 D13 FG T1 ...

Page 123: ...CN5 CN4 VCLN CN3 DEV CN2 CHG C27 T R D128 CN7 SR B B81 B101 D88 D101 Q102 Q101 D103 D123 D126 D125 B121 Q121 Q122 D104 D105 R92 R88 R114 R84 R83 R85 R86 R106 R104 R101 R102 R103 R105 VR101 R82 D81 Q82 C81 C82 C62 C61 Q52 Q51 R24 R23 R25 R43 VR23 VR22 VR21 R34 R33 R82 C82 C81 R27 R16 R12 R11 R5 R6 R4 R3 R10 R14 PC21 R22 Q21 D82 D102 D124 D122 D127 D121 D84 D83 C84 C85 C86 R91 C83 C103 C104 C105 C10...

Page 124: ...ensor II 22 continuous grid pattern print mode IV 32 continuous test mode IV 37 copy resolution I 4 copy speed I 4 corona wire II 14 II 18 cover sensor II 17 IV 32 IV 33 CPU I 5 II 3 CPU Runtime Error IV 34 D D RAM Error IV 34 dark IV 7 Data lamp IV 3 IV 35 development roller II 14 II 18 II 20 diameter A 4 dimensions I 5 dirt on the back of paper IV 10 document I 10 document output capacity I 10 d...

Page 125: ...III 10 III 13 III 14 grid II 18 grounding contacts IV 22 IV 23 grounding wire IV 22 H halogen heater lamp III 15 heat roller II 14 II 21 III 15 A 4 heat roller bearing III 15 heat roller washer III 15 helical torsion spring III 7 Hi Ref Adjustment Error IV 40 high voltage contacts IV 22 high voltage power supply II 13 high voltage power supply PCB III 22 hollow print IV 19 hopper plate II 14 horiz...

Page 126: ...plied IV 27 no DC power supplied IV 27 no paper supplied IV 28 noise I 5 normal paper I 7 NV RAM Error IV 34 NV RAM value dump mode IV 32 O OCR software I 5 output tray I 3 III 3 P page counter A 3 panel rear cover III 6 panel sensor PCB II 11 III 20 paper eject sensor IV 32 IV 33 paper feed motor driver II 9 paper feed roller II 14 II 15 A 4 paper guide I 3 paper jam IV 26 paper pick up roller II...

Page 127: ...n pad II 15 separation roller III 11 separation rubber III 6 Service A IV 34 Service B IV 34 Service C IV 34 Service D IV 34 Service E0 IV 34 Service E1 IV 34 Service P IV 34 special paper I 7 Sub ASIC Error IV 40 sub fan motor III 23 sub motor III 25 supply roller II 14 II 20 T thermistor II 14 III 16 toner cartridge IV 3 life I 4 IV 3 toner empty sensor II 14 II 17 IV 32 IV 33 toner sensor PCB I...

Page 128: ...e Save all packing materials and outer carton They are useful when shipping the machine Keep this manual in a convenient place for quick and easy reference at all times The product names in this guidebook are trademarks or registered trade marks of each manufacturer The specifications are subject to change without notice 1998 Brother Industries Ltd ...

Page 129: ...ing from Please call 1 800 521 2846 USA or 1 800 681 9838 Canada and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax Back subjects DEALERS SERVICE CENTERS USA only For the name of an authorized dealer or service center call 1 800 284 4357 SERVICE CENTERS Canada only For service center addresses in Canada call 1 800 853 6660 INTERNET ADDRESS For...

Page 130: ...roprinter are registered trademarks of International Business Machines Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows is a registered trademark of Microsoft Corporation in the U S and other countries Adobe Photoshop and Illustrator are trademarks of Adobe Systems Incorporated Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated Pape...

Page 131: ...unit assembly with Toner cartridge included AC Cord 3 5 floppy disks for Windows printer driver and fonts Quick setup guide this guidebook Plastic Bag CD ROM NOTE You may have additional parts not listed above depending on which country you live in NOTE You will need to purchase an interface cable that matches the bi directional IEEE 1284 compliant interface of your computer If you do not know wha...

Page 132: ... place the machine in a dusty place Do not place the machine where the ventilation hole of the machine can be blocked Do not place the machine where it is exposed to direct sunlight Use a blind or a heavy curtain to protect the machine from direct sunlight when it is unavoidably set up near a window Do not place the machine near devices that contain magnets or generate magnetic fields Do not subje...

Page 133: ...l damage the drum Caution Do not remove the starter sheet This sheet will be ejected while the machine is warming up after installing a new drum unit See Action 6 Illustration 4 2 Open the top cover of the machine by holding both sides of it 3 Holding the drum by its handles install it into the machine 4 Close the top cover See CHAPTER 6 MAINTENANCE in the On line User s Guide for more information...

Page 134: ...e sheet feeder And install document support onto the document feeder 2 Open the multi purpose sheet feeder cover CAUTION Be sure to open the sheet feeder cover whenever you insert paper into the sheet feeder otherwise you may get paper mis feeding or paper jam errors 3 Load paper in the multi purpose sheet feeder NOTE The feeder can hold up to 200 sheets of plain paper or up to 10 envelopes Excess...

Page 135: ...utput tray Extend the extension support wire Extend the extension document support wire The machine can handle paper within the following specifications Paper Type Paper Size Cut sheets A4 Letter Legal B5 JIS ISO A5 A6 3 x 5 Executive Custom size 70 216 x 127 356 mm Envelopes DL C5 COM 10 Monarch 9 x 12 Organizer Day Timer J K L 70 216 x 127 356 mm Labels and Transparencies A4 Letter 70 216 x 127 ...

Page 136: ...n 1 Make sure that the machine power switch is off before connecting or disconnecting the interface cable Also make sure that the computer is turned off 2 Connect the parallel interface cable to the parallel interface port of the machine Secure the connection with the wire clips Connect the interface cable to the printer port of the computer For the location of your computers parallel printer port...

Page 137: ...try of destination 2 Turn on the power switch that is located on the left side of your machine 3 Drum Alarm Ready Paper Data Toner Make sure that the Ready lamp is lit after the machine has warmed up approximately 30 seconds 4 Make sure that the machine automatically ejects the starter sheet while the machine is warming up immediately after installing a new drum unit Starter Sheet ...

Page 138: ...For more information see Test Print Mode in Chapter 3 of the On line User s Guide Note If the machine does not print a test sample page see CHAPTER 7 TROUBLESHOOTING Q A of the On line Users Guide If you are still unable to print a test sample page after reviewing the information in the Users Guide consult your dealer After printing the test sample page you are ready to prepare your computer to wo...

Page 139: ... The instruction video shows how to replace the consumables etc If your PC does not have a CD ROM drive you can install the printer driver scanner driver or RPC from the supplied floppy disks For the other software that is supplied on the CD ROM it is possible to make disk sets from the CD ROM if you can get access temporarily to a PC with CD ROM and Floppy disk drives For Windows 95 98 NT 4 0 1 C...

Page 140: ...floppy disk drive 3 Choose Run from the File menu in the Program Manager 4 Type the drive name where you inserted the supplied disk and SETUP in the box for example A SETUP Click the OK button or press the Enter key 5 The installer program will begin Follow the instructions on the computer screen Be sure to restart Windows when the installation process is completed For Windows 95 98 You need to co...

Page 141: ... should install an HP printer driver in your application software Printer driver supported in your application software Emulation mode to be selected with the remote printer console program HP LaserJet IIP HP LaserJet II HP LaserJet IIP emulation mode Auto emulation selection Epson FX 850 Epson FX 80 Epson FX 850 emulation mode Auto emulation selection IBM Proprinter XL IBM Proprinter IBM Proprint...

Page 142: ...rror status and instructions for corrective action on your computer screen This utility program stays resident in your computer memory Terminate and Stay Resident program and runs in the background Installing the Remote Printer Console Before you install the program make sure that you have the following hardware and software DOS Version 3 3 or later Monitor EGA VGA or compatible Option Mouse the m...

Page 143: ...desired setting by using the Enter and cursor keys Then press the Enter key to make the selected setting valid If you use a mouse click the desired item to change the setting Additionally there are four sub menus as shown in the table below Select a sub menu by clicking the desired sub menu with the mouse by using the cursor key and the Enter key or by using the keys shown below to switch the scre...

Page 144: ...tional communication between the machine and computer the program works only in the PC to machine direction and cannot receive machine status information The program does not work with printers on a network If the RPC conflicts with some application software exit your application software and then run the RPC The RPC may work in the DOS compatible box screen mode of Windows however it is recommend...

Page 145: ...machines internal temperature lowers Blinking at 2 seconds intervals On The machine is ready to print This lamp also works as the Paper lamp with the Alarm lamp They blink simultaneously to indicate a paper error See Operator Calls section of this manual Data Toner Lamp The Data lamp indicates the current status of the print data process Lamp Machine status Off The machine has no print data Blinki...

Page 146: ... to indicate machine errors with the Alarm lamp See ALARM INDICATIONS AT A GLANCE in this manual and take corrective action for the error Switch This switch will be used for the following purposes depending on the situation Cancel printing If you press the switch during printing the machine immediately stops printing and ejects the paper Wake up If the machine is in sleep mode pressing the switch ...

Page 147: ...ver or RPC program for more information about the sleep mode setting Test Print Mode The machine has the following test print mode Follow these steps 1 Make sure that the top cover is closed 2 Hold down the switch and turn on the power switch Keep the switch depressed until the Drum lamp comes on The Drum lamp lights to indicate that the machine is in the test print mode 3 Press the switch again t...

Page 148: ...P2000 Copying in Standard Mode 1 Insert the original document face down in the Document Feeder 2 Press the Copy button To stop copying press the Stop button The machie shows E on the display Press the Stop button again to eject the original document To Make Settings for Each Copy You can make various settings These settings are effective only for the next copy and after that the settings are clear...

Page 149: ...2 Press the Enlarge Reduce button For USA and Canada 50 78 120 and 150 For other countries 50 71 141 and 200 When Enlarge Reduce is 100 all the lamps are off 3 Press the Copy button to start the copy Note If the enlarged size is bigger than the copy paper you may lost some portion of the original document In that case reduce the enlargement ratio The Number of Copies You can make multiple copies 1...

Page 150: ...n there is no paper in the sheet feeder When memory full happens and the machine prints out an error message When there is no document in the Document Feeder when you try to copying the machine shows the number of copies and the letter P alternately on the display When you see this insert the document in the Document Feeder Note When memory full error is likely to happen the machine change the ver...

Page 151: ...rother HL P2000 and click Select 4 Select the Acquire menu 5 Make the appropriate settings such as Scanning Resolution Text Photo Scannning Area etc 6 Click the Start button Note Selecting the scanning area exactly reduces the scanning data so that you can save transfer time and memory Generally scanning resolution is set according to the final output device For example when the output device is a...

Page 152: ...ort LE application 2 Click the Scan icon The scanner driver dialog is launched 3 Make the necessary settings 4 Press the Start button The scanned image will be shown on the desktop with the name Untitled x For further information about PaperPort refer to the On line Help in the application ...

Page 153: ...the original document in the document feeder click the Start button 4 After the document has scanned completely the Collate Dialog appears Select the data you have just scanned and press Add button 5 Click the OK button The scanned image will be shown on the desktop For further informtion about Unimessage Viewer refer to the On line Help in the application ...

Page 154: ...r powder does not spill out of the cartridge Do not discard used toner cartridges together with domestic rubbish It is recommended that you clean the machine when you replace the toner cartridge Drum Alarm Ready Paper Data Toner Toner Low and Empty Indication Caution You may print approximately 100 pages after the first toner low indication Both Alarm and Data Toner lamps will blink continuously t...

Page 155: ...tly Caution Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water immediately 4 Unpack the new toner cartridge gently shake it five or six times and then remove the protective part Caution Only unpack the toner cartridge immediately before installing it into the machine If toner cartridges are left unpacked for a long period of time the...

Page 156: ...y home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly 6 Gently turn the lever on the toner cartridge backward until it stops 7 Turn the drum unit upside down gently Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right and left several times 8 Re install the drum unit into the machine and close the top cover ...

Page 157: ...s that determine the actual drum life such as temperature humidity type of paper and toner that you use the number of pages per print job etc The drum life is estimated at approximately 20 000 pages at 20 pages per job and 8 000 pages at 1 page per job The actual number of pages that your drum will print may be significantly less than these estimates Because we have no control over the many factor...

Page 158: ... out of the unit Do not discard used drum units together with domestic rubbish It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter 3 Unpack the drum unit and gently shake it five or six times horizontally Caution Only unpack a drum unit immediately before installing it into the machine If an unpacked drum unit is subjected to ...

Page 159: ...tall the toner cartridge into the new drum unit Install the new drum unit into the machine 5 Close the top cover The machine automatically ejects the starter sheet Ejecting this sheet resets the drum life alarm ...

Page 160: ...lear the paper jam referring to the PAPER JAMS section of the On line user s guide and press the panel switch if the machine does not automatically resume printing Paper empty Load paper in the machine referring to the On Line user s guide Chapter 2 and press the panel switch Misfeed Reinstall the paper and press the panel switch Toner Alarm every 5 seconds Toner low Indicates that the machine has...

Page 161: ...driver try again after turning on Error Recovery in the PRINT menu of your application software Refer to Help section in the Windows printer driver for the details If this does not clear the error reduce the complexity of your document or reduce the print resolution Memory Full This error can occur only when using DOS or Macintosh Press the panel switch to print the data remaining in the machine R...

Page 162: ...causes a paper jam in the document feeder while the mahine is feeding the document When the machine is busy When the machine is being used as a scanner When there is no paper in the sheet feeder When memory full happens The mahine will prints out an error message Service Calls for the Printing Function If an unrecoverable error occurs the machine indicates the need for a service call by lighting a...

Page 163: ...lled Note If you have any problems other than described in this section see CHAPTER 7 TROUBLESHOOTING Q A of the On line Users Guide If you are still unable to clear the problem after reviewing the information in the Users Guide consult your dealer Service Calls for Copying and Scanning Functions If an unrecoverable error occurs the machine shows E and 0 1 or 2 on the display alternately When this...

Page 164: ...after the On line manual will be opened automatically as illustrated below 35 Select Close from this menu to close the file Bookmarks These bookmarks contain the titles of each section To go to the destination specified by a bookmark click the bookmark text or double click the page icon to the left of the bookmark name Click this button to display the bookmarks on the left of the document list Tex...

Page 165: ...type emulation processing power of the computer memory allocated to the print job paper size and graphic quality Warm Up Max 30 seconds at 23 C 73 4 F The warm up time depends on the ambient temperature and humidity First Print 15 seconds when loading A4 or letter size paper from the multi purpose sheet feeder Print Media Toner cartridge Life Expectancy 2 400 pages new toner cartridge 1 000 pages ...

Page 166: ...rinter Driver Windows 3 1 3 11 Windows 95 98 and Windows NT 4 0 driver supporting Brother Native Compression mode and bi directional capability Interface Bi directional parallel Memory 2 MB Diagnostics Self diagnostic program Electrical and Mechanical Power Source U S A and Canada AC 110 to 120 V 50 60 Hz Europe and Australia AC 220 to 240 V 50 60 Hz Power Consumption Printing 280 W or less Stand ...

Page 167: ... Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy efficient office equipments which includes computers monitors printers facsimile receivers and copy ma...

Page 168: ... in a professional environment IMPORTANT For Your Safety To ensure safe operation the three pin electrical plug supplied must be inserted only into a standard three pin power point which is properly grounded through normal household wiring Extension cords used with the equipment must be three pin plug type and correctly wired to provide proper grounding Incorrectly wired extension cords may cause ...

Page 169: ... When shipping the Machine the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Machine and placed in the plastic bag Failure to remove and place it in the plastic bag during shipping will cause severe damage to the Machine and will VOID THE WARRANTY 1 Remove the drum unit 2 Place it in the plastic bag and seal the bag completely 3 Remove the AC cord the paper tray extensi...

Page 170: ......

Page 171: ...Please read this manual thoroughly before using the machine Brother Laser Printer Scanner Copier MFC HL P2000 User s Guide Keep this manual in a convenient place for quick and easy reference at all times ...

Page 172: ... AND STORAGE ENVIRONMENT 1 6 Power Supply 1 6 Environment 1 6 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS 2 1 DOCUMENT SPECIFICATIONS 2 5 MULTI PURPOSE SHEET FEEDER FOR PRINTING 2 6 Loading Paper into the Feeder 2 7 Two Side Printing Manual Duplexing 2 9 OUTPUT TRAY AND PAPER SUPPORT WIRE 2 10 CHAPTER 3 PRINT LAMPS AND SWITCH 3 1 Ready Paper Lamp 3 1 Data Toner Lamp 3 2 Drum Lamp 3 2 Alarm Lamp ...

Page 173: ...N COMPLIANT APPLICATIONS 5 1 SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE 5 2 SCANNING FROM THE UNIMESSAGETM VIEWER SOFTWARE 5 3 CHAPTER 6 MAINTENANCE REPLACING THE TONER CARTRIDGE 6 1 REPLACING THE DRUM UNIT 6 7 CLEANING THE MACHINE 6 11 Cleaning the Machine Exterior 6 11 Cleaning the Machine Interior and Drum Unit 6 12 Cleaning the Scanning Unit 6 15 RE PACKING THE MACHINE 6 16 ...

Page 174: ...0 Setting Up the Machine Hardware 7 10 Setting Up the Machine for Windows 7 10 Setting Up the Machine for DOS 7 11 Paper Handling 7 12 Printing 7 13 Copy 7 14 Scan 7 14 Print Quality 7 15 APPENDIX PRINTER SPECIFICATIONS A 1 Printing A 1 Copying A 2 Scanning A 2 Functions A 3 Electrical and Mechanical A 3 PARALLEL INTERFACE SPECIFICATIONS A 4 RESIDENT FONTS A 6 Bitmapped Fonts A 6 SYMBOL SETS CHARA...

Page 175: ...seful tips to remember when using the machine To Use the Machine Safely Warning After you have just used the machine some internal parts of the machine are extremely hot When you open the top cover never touch the shaded parts shown in the following illustration High Temperature Inside the Machine Warning There are high voltage electrodes inside the machine Before cleaning the machine make sure to...

Page 176: ...hine the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Machine and placed in the plastic bag Failure to remove and place it in the plastic bag during shipping will cause severe damage to the Machine and will VOID THE WARRANTY 1 Remove the drum unit 2 Place it in the plastic bag and seal the bag completely 3 Remove the AC cord the extention wire of the paper tray and the...

Page 177: ...ur password Our BBS supports modem speeds up to 14 400 8 bits no parity 1 stop bit Fax Back System Brother Customer Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine not just...

Page 178: ...d to ensure proper connection with your computer It also contains information for installing the printer driver fonts and Remote Printer Console Program 2 Read this On line User s Guide to get information about the following Features and operating environment requirements of your machine Chapter 1 Paper Handling Chapter 2 Print Chapter 3 Copy Chapter 4 Scan Chapter 5 Maintenance Chapter 6 Troubles...

Page 179: ... Purpose Sheet Feeder Control Panel for Printing Function Output Tray Extension Support Wire Paper Support Paper Guide Top Cover Power Cord Parallel Interface Port Power Switch AC Inlet Document Feeder Control Panel for Cpying and Scanning Function Doument Support Extension Document Support Wire ...

Page 180: ...types of paper including envelopes organizer paper and your custom paper size The multi purpose sheet feeder also allows manual paper loading so you can also use labels and transparencies Copier You can easily copy at a comfortable speed with only one push of a button You can also enlarge or reduce the copying size Document Management Application Visioneer PaperPort LE Software MFC P2000 Visioneer...

Page 181: ...etup Menu within the Windows Control Panel Remote Printer Console Program for DOS The utility program Remote Printer Console RPC is available on a floppy disk supplied with your machine When you operate your computer in the DOS Disk Operating System environment this program allows you to easily change the default settings of the machine such as fonts page setup emulations and so on This program al...

Page 182: ...iently into the machine s memory You can avoid memory errors and print most full page 600 dpi graphic and text data including larger fonts with the machine s standard memory Environment Friendly Economy Printing Mode This feature will cut your printing cost by saving toner It is useful to obtain draft copies for proof reading You can select from two economy modes 25 toner saving and 50 toner savin...

Page 183: ... a voltage regulator if the power source is not stable Environment The machine should be installed near a power outlet which is easily accessible Use the machine only within the following ranges of temperature and humidity Ambient temperature 10 C to 32 5 C 50 F to 90 5 F Ambient humidity 20 to 80 without condensation The machine should be used in a well ventilation room Place the machine on a fla...

Page 184: ...cal shocks or vibrations Do not expose the machine to open flames or salty or corrosive gasses Do not place objects on top of the machine Do not place the machine near an air conditioner Keep the machine horizontal when carrying it Do not cover the slots in the top cover ...

Page 185: ... paper Up to 22 mm 0 87 inch in height up to the mark Approx 200 sheets of 75 g m 2 20 lb 30 sheets of 158 g m 2 42 lb A4 Letter paper Legal paper 100 sheets Envelopes Organizer 10 sheets Output Tray Approx 100 sheets of 75 g m 2 20 lb A4 Letter paper Cut Sheet Envelope Basis Weight 60 to 158 g m 2 16 to 42 lb 75 to 90 g m 2 20 to 24 lb single thickness Caliper 0 03 to 0 08 in 0 08 to 0 2 mm 0 003...

Page 186: ... Do not use acid paper to avoid any damage to the machine drum unit You can use recycled paper in this machine Make sure you select the appropriate media type in the printer driver for optimum printing The print quality might be degraded or the life of drum unit might be shortened with the following usage Using paper with narrower width than A4 Letter continuously Printing only a certain range of ...

Page 187: ...achine Before using any paper make sure that it is not curled If it is you should straighten the paper as much as possible Feeding curled paper can cause paper jams and misfeeds Fig 2 1 Fan the Paper and Straighten the Paper The machine can handle 9 width paper However you may get stains on the paper outside 8 5 width or on the back of the paper If different types of paper are loaded at the same t...

Page 188: ...ve closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile Fig 2 2 Envelopes Printable Area The figure below shows the physically printable area Except 9 x12 envelope Unprintable area Approximately 4 mm 0 16 inch for an...

Page 189: ...aution Do not load labels in the document feeder Do not load transparencies in the document feeder Note When loading multiple documents in the document feeder load the same size and type of document When loading multiple documents in the document feeder fan the documents before loading Documents printed in color might stain the scanning unit If this happens clean the scanning unit Scannable Area T...

Page 190: ...software does not support your custom paper size select the next paper size up that is closest but larger than the custom size Then adjust the print area by changing the right and left margins in your application software 2 Make sure that the multi purpose sheet feeder contains the selected size of paper in the selected orientation If necessary change the paper in the feeder 3 Send your file or do...

Page 191: ...on The feeder can hold up to 200 sheets of plain paper 75 g m 2 20 lb If you load too many sheets paper jams could occur Make sure that the paper is stacked below the mark If there is still some paper in the feeder you must first remove it put it together with the new paper and then insert the stack in the feeder Fig 2 5 Opening the Feeder and Loading Paper or Envelopes in the Feeder Note If you l...

Page 192: ... and Closing the Feeder Note If the multi purpose sheet feeder runs out of paper when you try to print the Alarm and Paper lamps blink to alert you to a paper empty error You have to load paper in the feeder and push the panel switch to cancel the alarm and continue printing If paper jams in the machine the Alarm and Paper lamps also blink If the error is a paper jam clear it referring to PAPER JA...

Page 193: ...bered sides of the paper the driver instructs you to re insert the paper by a pop up message on the computer screen Follow the instructions on how to reinsert the paper Note Before re inserting the sheets you have to straighten them or you will get paper errors The use of very thin or very thick paper is not recommended If you encounter a double feeding error we recommend that you hold all sheets ...

Page 194: ...e tray Follow these steps to open the output tray 1 Pull the top of the tray down 2 Extend the extension support wire and extend the extension document support wire Fig 2 8 Opening the Output Tray and Extending the Extension Support Wire You can stack up to 100 sheets in the output tray Caution When you use transparencies remove each sheet immediately after printing Stacking sheets may cause paper...

Page 195: ... of the machine Lamp Machine status Off The power switch is off or the machine is in sleep mode If the machine is in sleep mode it will wake up automatically when it receives data or you press the control panel switch Blinking The machine is warming up Blinking at 1 second intervals Blinking The machine is cooling down and stops printing until the internal temperature lowers Blinking at 2 seconds ...

Page 196: ...E TONER CARTRIDGE in Chapter 6 and Operator Calls in Chapter 7 Drum Lamp The Drum lamp indicates the drum unit is nearly at the end of its life Lamp Machine status Off The drum unit can be used On The drum unit is nearly at the end of its life Installing a new drum unit turns off this lamp See REPLACING THE DRUM UNIT in Chapter 6 Alarm Lamp The Alarm lamp blinks to indicate a machine error status ...

Page 197: ...ime time out it enters sleep mode Sleep mode acts as though the machine was turned off The default time out is 5 minutes While the machine is in sleep mode all the lamps are off and it is as if it was turned off but the machine can still receive data from the computer Receiving a print file or document automatically wakes up the machine to start printing Pressing the switch also wakes up the machi...

Page 198: ...print modes are listed below Lamp Lit Choice Function Drum Test sample page The machine prints a test sample page The machine returns to the ready status after printing Alarm Print Config Print Fonts I The machine prints the current configuration of the machine and a list of the internal fonts The machine returns to the ready status after printing Ready Factory Reset The machine is restored to the...

Page 199: ...N STANDARD MODE 1 Insert the original document face down in the Document Feeder 2 Press the Copy button To stop copying press the Stop button The machine shows E on the display Press the Stop button again to eject the original document TO MAKE SETTINGS FOR EACH COPY You can make various settings These settings are effective only for the next copy and after that the settings are cleared The number ...

Page 200: ...er countries 1 Insert the original document face down in the Document Feeder 2 Press the Enlarge Reduce button and select the Enlarge Reduce ratio For USA and Canada You can reduce to 78 or 50 of the original size OR You can enlarge to 120 or 150 For other countries You can reduce to 71 or 50 of the original size OR You can enlarge to 141 or 200 When Enlarge Reduce is 100 all the LEDs are off 3 Pr...

Page 201: ...e and Reduce The Number of Copies You can make multiple copies 1 Insert the original document face down in the Document Feeder 2 Press the Copy button 3 Press the Copy button again within one second if you want to increase the number of copies Note The maximum number of copies is 9 Enlarge Reduce ...

Page 202: ...printer When there is no paper in the sheet feeder When memory full happens and the machine prints out an error message When there is no document in the Document Feeder when you try to copying the machine shows the number of copies and the letter P alternately on the display When you see this insert a document in the Document Feeder Note When a memory full error is likely to happen the machine cha...

Page 203: ... or Brother HL P2000 and click Select 4 Select the Acquire menu 5 Make the appropriate settings such as Scanning Resolution Photo Text Scanning Area etc 6 Click the Start button Note Selecting the scanning area exactly reduces the scanning data so that you can save transfer time and memory Generally the scanning resolution should be set according to the final output device For example when the out...

Page 204: ...er PaperPort LE application 2 Click the Scan icon The scanner driver dialog is launched 3 Make the necessary settings 4 Press the Start button The scanned image will be shown on the desktop with the name Untitled x For further information about PaperPort refer to the On line Help in the application ...

Page 205: ...erting the original document in the document feeder click the Start button 4 After the document has scanned completely the Collate Dialog appears Select the data you have just scanned and press Add button 5 Click the OK button The scanned image will be shown on the desktop For further informtion about Unimessage Viewer refer to the On line Help in the application ...

Page 206: ...ou get the toner low warning Discard the used toner cartridge according to local regulations If you are not sure of them consult your local dealer Be sure to seal up the toner cartridge tightly so that toner powder does not spill out of the cartridge Do not discard used toner cartridges together with domestic rubbish It is recommended that you clean the machine when you replace the toner cartridge...

Page 207: ...ese steps to replace the toner cartridge 1 Open the top cover towards you Remove the drum unit by holding each side of the drum and gently lifting the drum forwards towards you Fig 6 2 Removing the Drum Unit Note It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter ...

Page 208: ...e machine never touch the shaded parts shown in the following illustration High Temperature Fig 6 3 Inside the Machine 2 Gently turn the lever on the toner cartridge forward until it stops Note The toner cartridge cannot be removed unless the shutter is completely closed by turning the lever fully to the front Fig 6 4 Turning the Lever to Close the Shutter ...

Page 209: ...and then remove the protective part Caution Only unpack the toner cartridge immediately before installing it into the machine If toner cartridges are left unpacked for a long period of time the toner life is shortened You can only use a Brother genuine toner cartridge TN 300 series which is specially formulated to ensure top print quality Damage caused by using toner cartridges other than those su...

Page 210: ...with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly Fig 6 7 Installing the Toner Cartridge into the Drum Unit 6 Gently turn the lever on the toner cartridge backward until it stops Fig 6 8 Turning the Lever to Open the Shutter 7 Turn the drum unit upside down gently ...

Page 211: ... wire inside the drum unit by gently sliding the blue tab to the right and left several times Fig 6 9 Cleaning the Primary Corona Wire 9 Re install the drum unit into the machine and close the top cover Fig 6 10 Close the top cover Home Position ...

Page 212: ...ains toner You should clean the machine when you replace the drum unit See CLEANING THE MACHINE in this chapter Note The drum unit is a consumable and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and toner that you use the number of pages per print job etc The drum life is estimated at approximately...

Page 213: ...g 6 13 Inside the Machine 2 Remove the toner cartridge from the drum unit and keep it in a safe place For more information see REPLACING THE TONER CARTRIDGE in this chapter Note Discard the used drum unit according to local regulations If you are not sure of them consult your local dealer retailer Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit Do not d...

Page 214: ...Fig 6 16 Do Not Remove the Starter Sheet Only unpack a drum unit immediately before installing it into the machine If an unpacked drum unit is subjected to excessive direct sunlight or room light the unit may be damaged Handle the toner cartridge and the drum unit carefully as it contains toner If toner scatters and your hands or clothes get dirty wipe or wash it off with cold water immediately St...

Page 215: ... REPLACING THE TONER CARTRIDGE in this chapter 5 Install the new drum unit into the machine Fig 6 17 Installing the Drum Unit 6 Close the top cover 7 The machine automatically ejects the starter sheet Ejecting this sheet resets the drum life alarm Fig 6 18 Ejecting the Starter Sheet Starter Sheet ...

Page 216: ... machine Before cleaning the machine make sure to turn off the power switch and unplug the power cord from the power outlet Fig 6 19 Turning off the Switch and Unplugging 2 Remove the paper in the multi purpose sheet feeder 3 Use a damp cloth for cleaning Caution Use water or neutral detergents for cleaning Cleaning with volatile liquids such as thinners or benzene will damage the surface of the m...

Page 217: ... sure to turn off the power switch and unplug the power cord from the outlet Fig 6 20 Turning off the Switch and Unplugging 2 Open the top cover of the machine 3 Take the drum unit out of the machine and put it aside Warning After you have just used the machine some internal parts of the machine are extremely hot When you open the top cover of the machine never touch the shaded parts shown in the ...

Page 218: ... the scanner window with cleaning alcohol 5 Turn the drum unit upside down carefully Caution Handle the drum unit carefully as it contains toner If toner scatters and your hands or cloths get dirty wipe or wash it off with cold water immediately Note It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter Scanner Window ...

Page 219: ...e 7 Return the tab to the home position mark position before reinstalling the drum unit Caution Be sure to position the tab at the home position or printed pages may have vertical stripes 8 Install the drum unit into the machine See the section REPLACING THE DRUM UNIT in this chapter 9 Close the top cover 10 Plug in the power cord and turn on the power switch Home Position ...

Page 220: ...ur copied document 1 Turn off the power switch and unplug the power cord 2 Open the document feeder 3 Clean the flat white pressure bar and the glass strip under the bar with a dry cloth Fig 6 24 Cleaning the Scanning Unit 4 Close the document feeder 5 Plug in the power cord and turn on the power switch ...

Page 221: ...r it may be damaged which will void the machine warranty 1 Turn off the power switch and unplug the machine from the AC outlet Remove the AC cord and the extention wire of the paper tray from the machine 2 Open the top cover 3 Remove the drum unit assembly referring to the previous section Note Remove the drum unit assembly with the toner cartridge included Fig 6 25 Removing the Drum Unit Assembly...

Page 222: ...ent support from the machine 7 Wrap the machine in the plastic bag and place it in the original carton box with the original Styrofoam packing material 8 Place any documents manual and any documentation describing the reason for repacking the machine and the drum unit assembly in the carton box as shown below 9 Close the carton box and tape it Fig 6 27 Repacking the Machine Drum Unit Including Ton...

Page 223: ...escribed below Blinking Lamp Error Action Paper Alarm Paper jam Clear the paper jam referring to the next section PAPER JAMS and press the panel switch if the machine does not automatically resume printing Paper empty Load paper in the machine referring to Chapter 2 and press the panel switch Misfeed Reinstall the paper and press the panel switch Toner Alarm every 5 seconds Toner low Indicates tha...

Page 224: ...ed Windows driver try again after turning on Error Recovery in the PRINT menu of your application software Refer to the Help section in the Windows machine driver for the details If this does not clear the error reduce the complexity of your document or reduce the print resolution MEMORY FULL This error can only occur when using DOS Press the panel switch to print the data remaining in the machine...

Page 225: ...entative Operator Calls for the Copying and Scanning Functions If a recoverable error occurs the machine shows E on the display To clear the error press the Stop Button An error will occur when the following happens When the document causes a paper jam in the document feeder while the machine is feeding the document When the machine is busy When the machine is being used as a scanner or printer Wh...

Page 226: ... Service Call Service D Service E0 Service E1 Service P Drum Alarm Ready Data Service Call NV RAM error CPU Runtime error Drum Alarm Ready Data ON OFF If you see any of these service call indications turn off the power switch wait a few seconds and then turn it on again and try to print again If you cannot clear the error and see the same service call indication after turning on the machine consul...

Page 227: ... display alternately When this happens turn off the power switch wait a few seconds and then turn it on again and try again If you cannot clear the error and see the same service call indication after turning on the machine consult your dealer or our authorized service representative Report the error status and situation referring to the above information ...

Page 228: ... jammed paper is removed completely and the top cover is closed the machine may resume printing automatically If the machine does not resume printing press the control panel switch Warning After you have just used the machine some internal parts of the machine are extremely hot When you open the top cover of the machine never touch the shaded parts shown in the following diagram High Temperature F...

Page 229: ...Output Tray Paper Jam in the Multi Purpose Sheet Feeder If a paper jam has occurred inside the multi purpose sheet feeder open the multi purpose sheet feeder to pull the jammed paper upward out of the feeder then close the multi purpose sheet feeder Also open the top cover and check that a torn piece of paper does not remain inside the machine referring to the next section Fig 7 4 Paper Jam in the...

Page 230: ... the jammed paper upwards and out of the machine Install the drum unit and close the top cover Fig 7 5 Paper Jam near the Drum Unit Paper Jam in the Fuser Unit If a paper jam has occurred in the fuser unit open the top cover and remove the drum unit Then pull the jammed paper out of the fuser Install the drum unit and close the top cover Fig 7 6 Paper Jam Inside the Machine ...

Page 231: ...cument Feeder If a paper jam has occurred in the document feeder open the document feeder cover Pull the jammed paper out of the document feeder towards you After removing the document close the document feeder Fig 7 7 Paper Jam in the Document Feeder ...

Page 232: ...ck to see if the Alarm lamp is blinking If the lamp is blinking refer to the Operator Call section of this manual Check to see if the Ready lamp is blinking If the lamp is blinking fast the machine might be cooling down to lower the machines internal temperature Open the top cover of the machine to lower the temperature Setting Up the Machine for Windows Question Recommendation I cannot print from...

Page 233: ...the machine emulates three widely used printer selections HP LaserJet IIP Epson FX 850 and IBM Proprinter XL Try setting the printer into HP emulation and then select the HP LaserJet IIP printer in your application software The machine does not print when I press the Print Screen Key Data lamp On Press the panel switch The data has been sent to the machine but the machine did not receive the Page ...

Page 234: ...ometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the multi purpose sheet feeder then try again How can I load envelopes You can load envelopes from either the multi purpose sheet feeder or the manual feed slot Your application software must be set up correctly to print on the envelope size you are using This is usually...

Page 235: ...plied printer driver see the Setting up the Machine for Windows section Try to reduce the complexity of your document or reduce the print resolution The machine cannot print full pages of a document A MEMORY FULL error message occurs Reduce the graphic quality or the number of font sizes within your application software Reduce the print resolution Reduce the complexity of your document and try aga...

Page 236: ...reas Check the areas in Chapter 2 If the image is larger than the paper size it may be lost Memory full error A DOS application is using download fonts and the memory is almost full After a memory full error occurs the machine clears any downloaded fonts automatically Scan Question Recommendation The machine does not scan Check the following The machine is turned on All of the protective parts hav...

Page 237: ...nit with a new one Printed pages are stained with toner or have vertical stripes Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come One thing I can tell you is you go to be free Come together rightA now over me Her...

Page 238: ...ight now over me Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come Lucy in the sky with Diamonde One thing I can tell you is you go to be free Come AAA Here come Flat top he come One thing I can tell you is you go...

Page 239: ...e Come tin the sky right now over me A Here come Pat top he come One thing I can tell you is you go to be free Come together right now over me Here come Pat top he come One thing I can tell you is you go to be free Come together right now over me Here come v he come Lucy Diamonde in the sky with One thing I can tell you is you go to be free Come tin the skyright now over me Here come Pat top he co...

Page 240: ... unit and find the exact position of the image defect Fig 7 18 2 Turn the drum gear by hand while looking at the surface of the drum until you find the cause of the problem Fig 7 19 3 Wipe the surface of the photosensitive drum with a cotton swab until the dust or paper on the surface of the drum comes off Fig 7 20 Do not wipe the surface of the photosensitive drum with something sharp ball point ...

Page 241: ...y Normal printing mode Economy printing mode up to 25 and 50 toner saving Print Speed Up to 10 pages minute when loading A4 or letter size paper from the multi purpose sheet feeder NOTE Maximum print speed is obtained by printing several copies of the same page Print speed may vary depending on interface type emulation processing power of the computer memory allocated to the print job paper size a...

Page 242: ...0 000 pages at 20 pages per job 8 000 pages at 1 page per job NOTE There are many factors that determine the actual drum life such as temperature humidity type of paper and toner that you use the number of pages per print job etc Copying Type Auto Document Feeder Resolution 300 x 300 dpi class Photo mode 200 x 600 dpi Text mode Enlarge Reduce For USA and Canada 50 78 120 and 150 For other countrie...

Page 243: ...ry 2 MB Diagnostics Self diagnostic program Electrical and Mechanical Power Source U S A and Canada AC 110 to 120 V 50 60 Hz Europe and Australia AC 220 to 240 V 50 60 Hz Power Consumption Printing 280 W or less Stand by 60 W or less Sleep 13 W or less Copying 180W or less Noise Printing 49 dB A or less Sleep 33 dB A or less Temperature Operating 10 to 32 5 C 50 to 90 5 F Storage 0 to 40 C 38 to 1...

Page 244: ...t A shielded cable should be used Pin Assignment Pin No Signal Direction Pin No Signal Direction 1 DATA STROBE Input 19 0V S G 2 DATA 1 Input output 20 0V S G 3 DATA 2 Input output 21 0V S G 4 DATA 3 Input output 22 0V S G 5 DATA 4 Input output 23 0V S G 6 DATA 5 Input output 24 0V S G 7 DATA 6 Input output 25 0V S G 8 DATA 7 Input output 26 0V S G 9 DATA 8 Input output 27 0V S G 10 ACKNLG Output ...

Page 245: ...le which has the pin connections above must be used Pin 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 15 17 Shield Pin 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35 18 16 Shield Fig A 1 Parallel Interface Cable ...

Page 246: ...apped Fonts Brougham 10 12 point upright normal upright bold italic normal italic bold Brougham 12 10 point upright normal upright bold italic normal italic bold Letter Gothic 16 66 8 5 point upright normal upright bold italic normal italic bold Portrait and Landscape are available for the above ...

Page 247: ... French HP German ISO21 German ISO15 Italian ISO6 ASCII Legal ISO2 IRV EPSON Mode US ASCII PC 8 PC 8 D N PC 850 PC 852 PC 860 PC 863 PC 865 PC 8 Turkish German UK ASCII I French I Danish I Italy Spanish Swedish Japanese Norwegian Danish II UK ASCII II French II Dutch South African IBM Mode PC 8 PC 8 D N PC 850 PC 852 PC 860 PC 863 PC 865 PC 8 Turkish Note If you want to know what characters are in...

Page 248: ...table shows characters available only in the corresponding character set The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set For other characters see the character set of Roman 8 ...

Page 249: ...APPENDIX A 9 HP LaserJet IIP EPSON FX 850 IBM Propritner XL EPSON FX 850 ...

Page 250: ...ows characters available only in the corresponding character set The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set For other characters see the character set of US ASCII ...

Page 251: ...obe Systems Incorporated PaperPort is a trademark of Visioneer Inc Unimessage is a trademark of WordCraft All other brand and product names mentioned in this User s Guide are registered trademarks of their respective companies Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product s descriptions and...

Page 252: ... and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct th...

Page 253: ...ass B Before this product is used ensure that you use a double shielded interface cable with twisted pair conductors and that it is marked IEEE 1284 compliant The cable must not exceed 1 8 metres in length Laser Safety For 110 120 V Model Only This printer is certified as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to ...

Page 254: ...D BROTHER INDUSTRIES LTD 15 1 Naeshiro cho Mizuho ku Nagoya 467 Japan This product complies with FDA radiation performance standards 21 CFR Subchapter J Caution Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure Declaration of Conformity For Europe We Brother International Europe Ltd Brother House 1 Tame Str...

Page 255: ...DSÆTTELSE FOR STRÅLING KLASSE 3B LASER VARNING OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR ÄR URKOPPLADE STRÅLEN ÄR FARLIG KLASS 3B LASER APPARAT VARO AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN LUOKAN 3B LASERLAITE ADVARSEL USYNLIG LASERSTRÅLING UNNGÅ DIREKTE KONTAKT MED LASERENHETEN NÅR TOPPDEKSELET ER ÅPENT KLASSE 3B LA...

Page 256: ...operly grounded through normal household wiring Extension cords used with the equipment must be three pin plug type and correctly wired to provide proper grounding Incorrectly wired extension cords may cause personal injury and equipment damage The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety ...

Page 257: ...r may not correspond with the markings which identify the terminals in your plug If you need to fit a different plug proceed as follows Remove a length of the cord outer sheath taking care not to damage the coloured insulation of the wires inside Cut each of the three wires to the appropriate length If the construction of the plug permits leave the green and yellow wire longer than the others so t...

Page 258: ...m unit 6 7 life A 2 duplex printing 2 9 E economy mode 1 5 emulation 1 4 A 3 envelope 2 1 Enlarge Reduce button 4 2 Enlarge Reduce ratio 4 2 error message 7 2 recoverable 7 1 7 3 unrecoverable 7 4 7 5 extension wire 1 2 F Factory Reset 3 4 H hex dump print 3 4 I interface A 3 error 7 2 J jammed paper 7 6 L label 2 1 M memory A 3 full 7 2 misfeed 7 1 multi purpose sheet feeder 1 2 2 6 capacity 2 1 ...

Page 259: ...Ready lamp 3 1 Remote Printer Console 1 4 resident font A 6 resolution 1 3 A 1 RPC 1 4 S scannable area 2 5 scanner window 6 13 Scanning 5 1 Scanning from PaperPort application 5 2 service call 7 4 sleep mode 1 5 3 3 starter sheet 6 10 Stop button 4 1 switch 3 3 symbol set A 7 T test print mode 3 4 test sample page 3 4 the number of copies 4 3 time out 3 3 toner empty 7 1 low 7 1 toner cartridge 6...

Page 260: ...Aug 98 84U007BE0 PARTS REFERENCE LIST MODEL MFC P2000 HL P2000 R LASER PRINTER ...

Page 261: ...6 201A Revision No marked on the power supply printed circuit board Rev A 2 Design changed parts If the parts are changed any one of the following symbols is indicated in the REMARKS column A compatible between old and new B replaceable from old to new D incompatible newly established 3 The original of this list was made based on the information available in August 1998 4 Parts are subject to chan...

Page 262: ...R UNIT 1 3 SCANNER PANEL UNIT 3 4 LASER UNIT 5 5 MP SHEET FEEDER 5 6 FIXING UNIT 9 7 COVERS 7 8 MAIN PCB 9 9 PANEL SENSOR PCB 11 10 POWER SUPPLY PCB 11 11 HIGH VOLTAGE POWER SUPPLY PCB 13 12 AC CORD 13 13 ACCESSORIES 15 14 PACKING MATERIALS 15 ...

Page 263: ... CODE Q TY DESCRIPTION SYMBOL REMARK 1 4 UH3809001 1 SCANNER FRAME ASSY 1 UH3811001 1 SCANNER DRIVE UNIT ASSY 2 0A4300605 1 SCREW PAN S P WASHER M3X6 3 087310815 2 TAPTITE CUP B M3X8 4 UU7031001 1 SEPARATION ROLLER 5 UG4601001 1 CIS98 YL2 6 UU7035001 2 CIS BACK UP SPRING 7 UU7036001 1 CIS FILM 8 UH3893001 1 LF ROLLER ASSY 9 UH3894001 1 DOCUMENT EJECT ROLLER ASSY 10 UF7187001 1 GEAR SHIELD FILM 11 ...

Page 264: ...MODEL MFC P2000 HL P2000 84U 901 010 1 DRIVE UNIT 2 DOCUMENT SCANNER UNIT 2 MODEL MFC P2000 HL P2000 84U 901 015 3 2 2 1 5 6 6 4 1 2 3 3 8 9 7 5 10 6 6 11 11 11 11 1 4 12 4 ...

Page 265: ...T PRESSURE BAR SPRING 12 UH3767001 1 SEPARATION RUBBER ML ASSY 13 UU7105001 1 ADF SPRING PLATE 14 UU7106001 1 FRONT SPRING PLATE 15 UF5034001 1 TAPTITE PAN B M3X6 16 UU7285001 1 VIBRATION PROOF RUBBER 17 UU7107001 1 ACTUATOR F 18 UU7108001 1 ACTUATOR R 19 UH3897001 1 HELICAL TORSION SPRING 20 087310815 6 TAPTITE CUP B M3X8 21 UH3821001 1 PANEL SHEET US 21 UH3848001 1 PANEL SHEET EU 21 UH3754001 1 ...

Page 266: ...3 SCANNER PANEL UNIT MODEL MFC P2000 HL P2000 84U 901 016 4 1 1 20 21 3 4 2 7 22 6 5 9 10 18 19 17 16 20 20 20 20 12 13 14 15 24 8 8 8 11 23 T I No PR98227 PR98242 Europe only 25 ...

Page 267: ...1 3 UL8810001 1 TONER SENSOR PCB ASSY LEG B512028 4 087310815 1 TAPTITE CUP B M3X8 4 084311015 1 TAPTITE SARA B M3X10 LEGEND 5 UH3064001 1 S SEAL SPONGE 4 MODEL MFC P2000 HL P2000 84U 901 902 020 T I NO PR98228 PR98303 5 MP SHEET FEEDER REF NO CODE Q TY DESCRIPTION REMARK 1 UH3899001 1 MP REAR SHEET FEEDER ASSY SP 1 UH4013001 1 MP REAR SHEET FEEDER ASSY LEG SP MODEL MFC P2000 HL P2000 84U 901 902 ...

Page 268: ...MODEL MFC P2000 HL P2000 84U 901 020 4 LASER UNIT 5 MP SHEET FEEDER 6 MODEL MFC P2000 HL P2000 84U 901 040 4 3 2 2 1 5 2 1 ...

Page 269: ...1 TAPTITE BIND B M4X12 19 UL8510001 1 I F SHIELD ASSY 20 UH3828001 1 SHIELD SHEET P2000 21 UH3850001 1 PANEL COVER GRAY1227 22 UH3852001 1 TOP COVER ASSY 23 UH3826001 1 DOCUMENT EXTENSION SUPPORT WIRE 24 UH3825001 1 OUTPUT TRAY 25 UL8516001 1 EXTENSION SUPPORT WIRE 26 UH3801001 1 SCANNER REAR COVER ASSY 27 UH3805001 1 REAR COVER ASSY 28 085411215 2 TAPTITE BIND B M4X12 29 UL6740001 1 LASER CAUTION...

Page 270: ...7 COVERS MODEL MFC P2000 HL P2000 84U 901 060 8 1 21 27 28 28 9 32 11 11 12 13 13 15 14 15 15 14 14 3 17 18 7 16 4 2 32 10 26 32 29 30 25 24 31 32 8 22 23 34 34 33 35 36 6 5 19 20 32 ...

Page 271: ...BEARING Y 7 UL8758001 1 H R CLEANER 7 UL8855001 1 H R CLEANER LEG 8 UL8754001 1 H R WASHER 9 UH3196001 1 THERMISTOR Y ASSY 10 UH3323001 4 EJECT PINCH ROLLER ASSY 11 UL6682001 4 PINCH SPRING MODEL MFC P2000 HL P2000 84U 901 902 050 051 052 T I NO PR98271 PR98292 PR98303 8 MAIN PCB REF NO CODE Q TY DESCRIPTION SYMBOL REMARK 1 1 UK4250001 1 MAIN PCB ASSY US SP B512018 100C 1 1 UK4251001 1 MAIN PCB AS...

Page 272: ...MODEL MFC P2000 HL P2000 84U 901 050 051 6 FIXING UNIT 8 MAIN PCB 10 MODEL MFC P2000 HL P2000 84U 901 101 102 103 1 11 7 2 1 10 11 5 6 4 4 6 3 2 3 8 1 1 1 9 T I NO PR98271 PR98292 ...

Page 273: ... SP B48K303 MODEL MFC P2000 HL P2000 84U 901 151 10 POWER SUPPLY PCB REF NO CODE Q TY DESCRIPTION REMARK 1 UK4120001 1 LOW VOLTAGE PS ASSY 115V SP 1 UK4121001 1 LOW VOLTAGE PS ASSY 230V SP 2 UK3836001 1 AC INLET ASSY 115V 2 UK3843001 1 AC INLET ASSY 230V MODEL MFC P2000 HL P2000 84U 901 200 201 11 ...

Page 274: ...MODEL MFC P2000 HL P2000 84U 901 151 9 PANEL SENSOR PCB 10 POWER SUPPLY PCB 12 MODEL MFC P2000 HL P2000 84U 901 200 201 1 2 1 ...

Page 275: ...EMARK 1A UH1051001 1 AC CORD ASSY UL CSA 1B UH1054001 1 AC CORD ASSY BS 1C UH1052001 1 AC CORD ASSY VDE 1D UH1055001 1 AC CORD ASSY SAA 1E UH1053001 1 AC CORD ASSY SEV 1F UK4094001 1 AC CORD ASSY DEMKO 1G U34320001 1 AC CORD ASSY 4 SAF 1H UK4099001 1 AC CORD ASSY CHLI 1I U34322001 1 AC CORD ASSY 6 ISRAEL 1J UK3610001 1 AC CORD ASSY CHN96 MODEL MFC P2000 HL P2000 84U 901 902 230 T I NO PR98303 13 ...

Page 276: ...MODEL MFC P2000 HL P2000 84U 901 902 220 11 HIGH VOLTAGE POWER SUPPLY PCB 12 AC CORD 14 MODEL MFC P2000 HL P2000 84U 901 902 230 1 1A 1B 1C 1D 1E 1F 1G 1H 1I 1J T I NO PR98303 ...

Page 277: ...1 SET GUIDE US 6 UH3871001 1 SET GUIDE FRA 6 UH3847001 1 SET GUIDE GER 6 UH3875001 1 SET GUIDE NOR 6 UH3877001 1 SET GUIDE NL 6 UH3882001 1 SET GUIDE DEN 6 UH3889001 1 SET GUIDE SWE 7 UE2014001 1 BAG 215X350H 8 UG4558001 1 I F CABLE FE US LEG 9 UK4322001 1 CORE NF 135 ASSY 10 UK4339001 1 PR DRIVER DISK ASSY 3 LEG 10 UK4333001 1 PR DRIVER DISK ASSY4 ISRAEL MODEL MFC P2000 HL P2000 84U 901 902 920 T...

Page 278: ...MODEL MFC P2000 HL P2000 84U 901 920 13 ACCESSORIES 14 PACKING MATERIALS 16 MODEL MFC P2000 HL P2000 84U 901 930 8 6 7 4 5 1 2 5 1 1 2 2 3 4 9 T I NO PR98227 PR98250 3 10 ...

Page 279: ...DF 1 is indicated Document jam Longer document than the specified size is set Copying is stopped by the Stop key is pressed E 1 Remove the document When the cover is opened the regist sensor and ADF sensor detect no paper in the ADF and the error is cleared When the document is removed without the cover being opened the regist sensor detects no paper and the error is cleared After that the scanner...

Page 280: ...efault Printer cover open E 1 Close the printer cover If a document jam occurs in the ADF the error indication does not disappeared Document jam If there is no document in the ADF the error is cleared automatically The printer does not continue printing 2 Press the Stop key The document is ejected then the scanner settings are returned to the default Printer toner empty E 1 Open the printer cover ...

Page 281: ... end The error occurs in the following cases If the output from the CIS is too high even though the parameter is changed till the LED is OFF If the LED light level is still high due to the Sub ASIC or PWM malfunction even though the parameter is changed If the output is high due to the CIS malfunction If light level cannot be adjusted correctly due to the LC82103 malfunction White Distortion Adjus...

Page 282: ...ENT PRESSURE BAR ASSY SP 11 UU7147001 1 DOCUMENT PRESSURE BAR SPRING 12 UU7104001 1 SEPARATION RUBBER 13 UU7105001 1 ADF SPRING PLATE 14 UU7106001 1 FRONT SPRING PLATE 15 UF5034001 1 TAPTITE PAN B M3X6 16 UU7285001 1 VIBRATION PROOF RUBBER 17 UU7107001 1 ACTUATOR F 18 UU7108001 1 ACTUATOR R 19 UH3897001 1 HELICAL TORSION SPRING 20 087310815 6 TAPTITE CUP B M3X8 21 UH3821001 1 PANEL SHEET US 21 UH3...

Page 283: ...3 SCANNER PANEL UNIT MODEL MFC P2000 HL P2000 84U 901 016 4 1 1 20 21 3 4 2 7 22 6 5 9 10 18 19 17 16 20 20 20 20 14 12 13 15 24 8 8 8 11 23 PR98227 T I No PR98227 Europe only ...

Page 284: ... 1 TE TUBE 6 UH3846001 1 SET GUIDE US 6 UH3871001 1 SET GUIDE FRA 6 UH3847001 1 SET GUIDE GER 6 UH3875001 1 SET GUIDE NOR 6 UH3877001 1 SET GUIDE NL 6 UH3882001 1 SET GUIDE DEN 6 UH3889001 1 SET GUIDE SWE 7 UE2014001 1 BAG 215X350H 8 UG4558001 1 I F CABLE FE US 9 UK4322001 1 CORE NF 135 ASSY ADD MODEL MFC P2000 HL P2000 84U 901 920 T I NO PR98227 14 PACKING MATERIALS REF NO CODE Q TY DESCRIPTION R...

Page 285: ...MODEL MFC P2000 HL P2000 84U 901 920 13 ACCESSORIES 14 PACKING MATERIALS 16 MODEL MFC P2000 HL P2000 84U 901 930 8 6 7 4 5 1 3 2 5 1 1 2 2 3 4 9 PR98227 T I NO PR98227 ...

Page 286: ...L8759001 1 TONER SENSOR PCB ASSY B48K231 3 UK4326001 1 TONER SENSOR PCB ASSY EU B48K231 ADD 4 087310815 1 TAPTITE CUP B M3X8 5 UH3064001 1 S SEAL SPONGE 4 MODEL MFC P2000 HL P2000 84U 901 020 T I NO PR98228 5 MP SHEET FEEDER REF NO CODE Q TY DESCRIPTION REMARK 1 UH3899001 1 MP REAR SHEET FEEDER ASSY SP MODEL MFC P2000 HL P2000 84U 901 040 5 ...

Page 287: ...PPORT WIRE 25 UL8746001 1 REAR COVER ASSY 26 085411215 2 TAPTITE BIND B M4X12 27 UL6740001 1 LASER CAUTION LABEL 27 UL7931001 1 LASER CAUTION LABEL LEGEND 28 UL6741001 1 TONER WARNING LABEL 29 UL8575001 1 MODEL PLATE HL 820 29 UL8639001 1 MODEL PLATE HL 1020 29 UL8519001 1 MODEL PLATE HL 1040 29 UL8641001 1 MODEL PLATE HL 1040DX 29 UL8686001 1 MODEL PLATE HL 1040 LEGEND 29 UL8611001 1 MODEL PLATE ...

Page 288: ...5 1 TAPTITE BIND B M4X12 19 UL8510001 1 I F SHIELD ASSY 20 UH3828001 1 SHIELD SHEET P2000 21 UH3850001 1 PANEL COVER GRAY1227 22 UH3852001 1 TOP COVER ASSY 23 UH3826001 1 DOCUMENT EXTENSION SUPPORT WIRE 24 UH3825001 1 OUTPUT TRAY 25 UL8516001 1 EXTENSION SUPPORT WIRE 26 UH3801001 1 SCANNER REAR COVER ASSY 27 UH3805001 1 REAR COVER ASSY 28 085411215 2 TAPTITE BIND B M4X12 29 UL6740001 1 LASER CAUTI...

Page 289: ...4X16 3 UL6667001 1 THERMISTOR ASSY CHNG 4 UH3188001 1 CLEANER ASSY Y 5 UH3178000 2 H R BEARING Y 6 UH3419001 1 HEAT ROLLER YS ASSY 7 087311415 1 TAPTITE CUP B 3X14 8 UH3323001 4 EJECT PINCH ROLLER ASSY 9 UL6682001 4 PINCH SPRING MODEL HL 1060 54U S01 051 T I NO PR98040 PR98292 PR99042 7 MAIN PCB REF NO CODE Q TY DESCRIPTION SYMBOL REMARK 1 UK3439001 1 MAIN PCB ASSY PCL5 2M SP B48K246 300J MODEL HL...

Page 290: ... UL6667001 1 THERMISTOR ASSY CHNG 4 UH3188001 1 CLEANER ASSY Y 5 UH3178000 2 H R BEARING Y 6 UH3419001 1 HEAT ROLLER YS ASSY SP 7 087311415 1 TAPTITE CUP B 3X14 8 UH3323001 4 EJECT PINCH ROLLER ASSY 9 UL6682001 4 PINCH SPRING MODEL HL 1070 54U S03 050 051 T I NO PR98292 PR99042 7 MAIN PCB REF NO CODE Q TY DESCRIPTION SYMBOL REMARK 1 UK3950001 1 MAIN PCB ASSY B48K302 100C 2 UH3542001 1 CONDUCTIVE T...

Page 291: ...SP 1 UH3306001 1 HALOGEN LAMP Y 120V SP 1 UH3307001 1 HALOGEN LAMP Y 230V SP 2 087411616 2 TAPTITE CUP B M4X16 3 085311216 2 TAPTITE BIND B M3X12 4 083311017 2 TAPTITE PAN B M3X10 5 UL8757001 1 HEAT ROLLER YS SP 5 UL8834001 1 HEAT ROLLER LEGEND SP 6 UH3178000 2 H R BEARING Y 7 UL8758001 1 H R CLEANER 7 UL8855001 1 H R CLEANER LEGEND 8 UL8754001 1 H R WASHER 9 UL6667001 1 THERMISTOR ASSY CHNG 10 UH...

Page 292: ... R BEARING Y 7 UL8758001 1 H R CLEANER 7 UL8855001 1 H R CLEANER LEG 8 UL8754001 1 H R WASHER 9 UL6667001 1 THERMISTOR ASSY CHNG 10 UH3323001 4 EJECT PINCH ROLLER ASSY 11 UL6682001 4 PINCH SPRING MODEL MFC P2000 HL P2000 84U 901 902 050 051 052 T I NO PR98271 PR98292 PR98303 8 MAIN PCB REF NO CODE Q TY DESCRIPTION SYMBOL REMARK 1 1 UK4250001 1 MAIN PCB ASSY US SP B512018 100C 1 1 UK4251001 1 MAIN ...

Page 293: ...T WIRE 25 UL8746001 1 REAR COVER ASSY 26 085411215 2 TAPTITE BIND B M4X12 27 UL6740001 1 LASER CAUTION LABEL 27 UL7931001 1 LASER CAUTION LABEL LEGEND 28 UL6741001 1 TONER WARNING LABEL 29 UL8575001 1 MODEL PLATE HL 820 29 UL8639001 1 MODEL PLATE HL 1020 29 UL8519001 1 MODEL PLATE HL 1040 29 UL8641001 1 MODEL PLATE HL 1040DX 29 UL8686001 1 MODEL PLATE HL 1040 LEGEND 29 UL8611001 1 MODEL PLATE HL 1...

Page 294: ...TAPTITE BIND B M4X12 19 UL8510001 1 I F SHIELD ASSY 20 UH3828001 1 SHIELD SHEET P2000 21 UH3850001 1 PANEL COVER GRAY1227 22 UH3852001 1 TOP COVER ASSY 23 UH3826001 1 DOCUMENT EXTENSION SUPPORT WIRE 24 UH3825001 1 OUTPUT TRAY 25 UL8516001 1 EXTENSION SUPPORT WIRE 26 UH3801001 1 SCANNER REAR COVER ASSY 27 UH3805001 1 REAR COVER ASSY 28 085411215 2 TAPTITE BIND B M4X12 29 UL6740001 1 LASER CAUTION L...

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