CHAPTER 6 TROUBLESHOOTING
6-46
P-2
Unable to print full pages of a document with the “PRINT OVERRUN” message.
User Check
(1) Press the
Go
switch on the control panel to print the data remaining in the printer.
(2) If this does not clear the error, reduce the complexity of your document or reduce the printer
resolution.
(3) Expand the printer memory by adding a commercially available DIMM. (except for HL-5130)
(4) Change the following setting in the printer driver and try again. The best combination of settings
below will vary depending on your document.
Graphic Mode / TrueType
TM
mode (except for HL-5130) / Use Printer TrueType
TM
Fonts
(except for HL-5130)
NOTE:
This problem may appear if the data is too complex. If it is not cleared by taking the actions
above, it will be impossible to print such data under the printer specifications.
P-3
Unable to print full pages of a document with the “MEMORY FULL” message.
User Check
(1) Press the
Go
switch on the control panel to print the data remaining in the printer.
(2) Reduce the complexity of your document or reduce the printer resolution.
(3) Expand the printer memory by adding a commercially available DIMM. (except for HL-5130)
NOTE:
This problem may appear if the data is too complex.
Possible cause
Step
Check
Result
Remedy
Unable to
recognize DIMM
1
Check the memory size in
Print Configuration. Is it the
default size?
Yes
Expand the memory size by
adding DIMM.
If the memory is already at the
maximum size, it will be
impossible to print the data
under the printer
specifications.
DIMM / main
PCB failure
2
Try installing DIMM into
another printer, then check the
memory size in Print Settings.
Yes
Replace the main PCB.
Is it possible to print the data?
No
Replace the DIMM.