Brother FAX-575 User Manual Download | Manualshive

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Troubleshooting and routine maintenance

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this
happens, your fax machine identifies the problem and displays an
error message. The most common error messages are shown
below.

You can correct most problems by yourself. If you need more help,
call the Brother fax back system (USA only).

In USA only:

1-800-521-2846

12

Troubleshooting and routine
maintenance

IMPORTANT

For technical help, you must call the country where you bought
the fax machine. Calls must be made

from within

that country.

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION

CHECK PAPER

RELOAD PAPER

PRESS STOP KEY

The fax machine is out of
paper or paper is not
properly loaded in the
paper tray.

Refill the paper or remove
the paper and load it again. If
this error appears while
receiving a fax, load paper to
restart printing. If you were
copying or printing reports,
load paper and try again.
(See

How to load paper

The paper is jammed in
the fax machine.

COVER IS OPEN

CLOSE COVER

The cover is not closed
completely.

Close the cover.

DOCUMENT JAM

REMOVE JAM

PRESS STOP KEY

The documents were not
inserted or fed properly, or
were too long.
(See

Insert the document again.

The document is jammed
in the fax machine.

DR MODE IN USE

The fax machine is set to
Distinctive Ring mode.
You can not change the
Receive Mode from
Manual to another mode.

Set Distinctive Ring to off.

LINE DISCONNECT

The other person or other
person’s fax machine
stopped the call.

Try to send again.

MEMORY NEAR FULL

CLEAR MEMORY

The fax machine is almost
out of memory.

Clear the faxes and
scheduled jobs from the
memory.
—

OR

—

Print the faxes that are in the
memory. (See

Printing a fax

from the memory

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Summary of Contents for FAX-575

Page 1: ... FAX 575 U S E R S G U I D E ...

Page 2: ...service Register your product on line at By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements to yo...

Page 3: ... product register on line at Frequently Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at For Customer Service Service Center Locator USA only For the location of a Brother authorized service center call 1 800 284 4357 Service Center Locations Canada only F...

Page 4: ...ress credit card you can order accessories directly from Brother In the USA you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase In USA only 1 800 521 2846 In USA 1 888 879 3232 voice 1 800 947 1445 fax In Canada 1 877 BROTHER voice DESCRIPTION ITEM Print Cartridge and a Refill 1 set per box PC 501 2 Refills for use in PC 501 Prin...

Page 5: ... ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAG...

Page 6: ... device or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life and 5 Problems arising from other than defects in materials or workmanship 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units Thi...

Page 7: ...o not return your original Product to Brother within five 5 business days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale...

Page 8: ... shipping Damage to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your User s Guide for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY W...

Page 9: ... product must be installed near an AC power outlet that is easily accessible In case of emergencies you must disconnect the power cord from the AC power outlet to shut off power completely To reduce the risk of shock or fire use only a No 26 AWG or larger telecommunication line cord There are high voltage electrodes inside the fax machine Before you clean the fax machine make sure you have unplugg...

Page 10: ...mation in the fax machine s memory Do not connect the fax machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones IMPORTANT SAFETY INSTRUCTION When using your telephone equipment basic safety precautions should always be followed to reduce the risk o...

Page 11: ...ress Menu Set 4 Enter a name up to 15 characters or leave it blank and then press Menu Set 5 Press or to select the type of number and press Menu Set 6 Press Stop Exit Storing Speed Dial numbers 1 Press Menu Set 6 2 2 Using the dial pad enter a two digit Speed Dial location number 00 99 and then press Menu Set 3 Enter a number up to 20 digits and then press Menu Set 4 Enter a name up to 15 charact...

Page 12: ... the memory 4 Press Fax Start when the LCD shows the name you want to call Making copies Making a single copy 1 Insert the document face down in the ADF 2 Press Copy Reports twice Sorting multiple copies 1 Insert the document face down in the ADF 2 Press Copy Reports 3 Enter the number of copies you want up to 99 4 Press Menu Set 5 Press or to select SORT and then press Copy Reports ...

Page 13: ...om features on your phone line 1 13 2 Paper About paper 2 1 Handling and using plain paper 2 1 How to load paper 2 2 3 On Screen Programming User friendly programming 3 1 Menu table 3 1 Memory Storage 3 1 Navigation keys 3 2 4 Initial Setup Getting started 4 1 Setting the Date and Time 4 1 Turning on Automatic Daylight Savings Time 4 1 Setting the Station ID 4 2 Setting the Beeper Volume 4 4 Setti...

Page 14: ...ctive Ring pattern 5 9 Caller ID 5 10 Call Waiting Caller ID 5 13 6 Setup Send How to dial 6 1 Manual dialing 6 1 One Touch dialing 6 1 Speed Dialing 6 1 Search 6 1 Fax Redial 6 2 How to fax 6 2 Automatic transmission 6 2 Manual transmission 6 3 Sending a fax at the end of a conversation 6 3 Basic sending operations 6 3 Sending faxes using multiple settings 6 3 Contrast 6 4 Fax resolution 6 4 Mult...

Page 15: ...ptions 8 3 Setting your remote access code 8 3 Remote Retrieval 8 4 Using your remote access code 8 4 Remote commands 8 5 Retrieving fax messages 8 6 Changing your Fax Forwarding number 8 6 9 Printing reports FAX settings and activity 9 1 Customizing the Transmission Verification Report 9 1 Setting the Journal Period 9 1 Printing reports 9 2 How to print a report 9 2 10 Making copies Using the fax...

Page 16: ...ges 12 1 Compatibility 12 4 Document Jam or Paper Jam 12 4 If you are having difficulty with the fax machine 12 6 Routine maintenance 12 8 Cleaning the print head 12 8 Cleaning the scanner 12 9 Changing the ribbon 12 9 G Glossary G 1 S Specifications S 1 General S 1 Copy S 1 Fax S 2 I Index I 1 R Remote Retrieval Access Card R 1 ...

Page 17: ... typeface identifies specific keys on the fax machine control panel Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Courier typeface identifies the messages on the LCD of the fax machine Warnings inform you what to do to avoid possible personal injury Electrical Hazards alert you to a possible electrical shock Cautions specify procedures you must ...

Page 18: ...ystem as your first transmission This will check that your fax machine is working properly To get a response you must have set up your Station ID See Setting the Station ID on page 4 2 In USA only 1 877 268 9575 fax When your Test Sheet is received a Confirmation Sheet and Product Registration form will be sent back to your fax machine Please fill in the form and return it to complete your registr...

Page 19: ...d paper here 7 Paper Guides Press and slide to fit the document width 8 Control Panel Use the keys and display to control the fax machine 9 Cover Open Lever To open the top cover lift this lever No Name Description 10 External Telephone Line Jack EXT Plug in the telephone line of an external telephone or TAD here 11 Telephone Line Jack LINE Plug in the telephone line here 8 Control Panel 2 Telepho...

Page 20: ...d Also lets you view or print the Caller ID list 5 Redial Pause Redials the last number you called It also inserts a pause in Quick Dial numbers 6 Search Speed Dial Lets you look up numbers stored in the dialing memory and lets you dial stored numbers by pressing and a two digit number 7 Receive Mode Use to select how your fax machine will handle incoming calls 8 Resolution Adjusts the resolution ...

Page 21: ...r menu and set operations Lets you access the menu to program and store your settings in the fax machine or Press to scroll forward or backward to see a menu selection OR You can press these keys to adjust the beeper ring or speaker volume or Press to scroll through the menus and options You can also use these keys to do a numerical search for stored numbers ...

Page 22: ...om receiving faxes If you set Voice Mail and the fax machine to answer after the same number of rings there is no way of knowing which one will answer first It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered How can you avoid possible problems A very good way to avoid problems like the one mentioned is to get...

Page 23: ...d the LCD continues to show RECEIVE To cancel the receiving press Stop Exit The fax handshake is the time in which the sending machine s CNG tones and the receiving machines chirps overlap This must be for at least 2 to 4 seconds so the fax machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 6...

Page 24: ...e TAD answers all calls and the fax machine listens for fax calling CNG tones If it hears them the fax machine takes over the call and receives the fax If it doesn t hear CNG tones the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The fax machine cannot hear CNG...

Page 25: ...he fax machine use that number as a fax number and set your fax machine s Receive mode to MANUAL The recommended setting is four rings on the external TAD when you have the telephone company s Distinctive Ring Service If you do not subscribe to Distinctive Ring service You must plug your TAD into the EXT jack of the fax machine If your TAD is plugged into a wall jack both your fax machine and the ...

Page 26: ... setting does not apply 4 Record the outgoing message on your external TAD 5 Set the TAD to answer calls 6 Set the Receive Mode to TAD ANSWER MACH See Choosing the Receive Mode on page 5 1 Recording outgoing message OGM on an external TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the...

Page 27: ...earance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for the fax machine Converting telephone wall outlets There are three ways to convert to an RJ11 jack The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ...

Page 28: ...xt to the fax machine 2 Plug one end of the telephone line cord for the fax machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back side of the fax machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD 4 Plug one end of the second telepho...

Page 29: ... activated each time a telephone call is received If you are installing the fax machine to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 If all incoming calls will be answered by a switchboard operator it is recommended that the Receive Mode be se...

Page 30: ...0047 in 0 08 to 0 12 mm Capacity up to 50 sheets under the following conditions temperature 23 C humidity 50 The fax machine can only scan an image 8 2 in 208 mm wide regardless of how wide the paper is Do not use cardboard newspaper or fabric Do not use paper that is extremely shiny or highly textured that was previously printed by a printer that cannot be arranged uniformly when stacked that is ...

Page 31: ...dd paper remove all of the paper from the paper tray 1 Fan the stack of paper well to avoid paper jams and mis feeds 2 Gently insert the paper The side to be printed on must be face down Tap the stack of paper so the edges are even P r i n t S i d e Paper ...

Page 32: ... programming options Menu table You can probably program the fax machine without the User s Guide if you use the Menu table that begins on page 3 3 These pages will help you understand the menu selections and options that are found in the fax machine programs Memory Storage If there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such ...

Page 33: ...uickly through each menu level by pressing the arrow key or for the direction you want Select an option by pressing Menu Set when that option appears on the LCD Then the LCD shows the next menu level Press or to scroll to your next menu selection Press Menu Set When you finish setting an option the LCD shows ACCEPTED Access the menu Go to the next menu level Accept an option Scroll through the cur...

Page 34: ...ng on a permanent or temporary basis 4 5 5 AUTO DAYLIGHT ON OFF Changes for Daylight Saving Time automatically 4 1 6 TONE PULSE For Canada Only TONE PULSE Selects the dialing mode 4 6 7 LOCAL LANGUAGE For Canada Only ENGLISH FRENCH Allows you to change the LCD Language to French See French manual 2 SETUP RECEIVE 1 RING DELAY 04 03 02 01 00 Sets the number of rings before your fax machine answers i...

Page 35: ...SETUP NEXT FAX ONLY ON OFF PRINT SAMPLE Automatically sends a programmable cover page or prints a sample coverpage 6 6 2 COVERPAGE MSG Program a customized message for fax cover page 6 6 3 CONTRAST AUTO LIGHT DARK Change the lightness or darkness of the faxes you send 6 4 4 RESOLUTION STANDARD FINE S FINE PHOTO Allows you to change resolutions page by page 6 4 5 OVERSEAS MODE ON OFF If you are hav...

Page 36: ...hine set to send a fax later or if you have it set for Polling 6 13 6 SET QUICK DIAL 1 ONE TOUCH DIAL Stores One Touch Dial numbers so you can dial by pressing one key 7 1 2 SPEED DIAL Stores Speed Dial numbers so you can dial by pressing only a few keys 7 2 3 SETUP GROUPS Sets up a Group number for Broadcasting 7 4 7 SETUP REPORTS 1 TRANSMISSION ON OFF Initial setup for TransmissionVerification R...

Page 37: ...SCELLANEOUS 1 COMPATIBILITY NORMAL BASIC If interference on your phone line interrupts your faxes try the BASIC setting 12 4 2 DISTINCTIVE ON OFF SET Use with phone company Distinctive Ring service to registerthe ring pattern with the fax machine 5 8 3 CALL WAITING ID ON OFF Lets you use the telephone company s Call Waiting Caller ID subscriber service 5 13 4 CALLER ID US only Uses the telephone c...

Page 38: ...r 4 Enter two digits for the day Press Menu Set For example enter 06 5 Enter the time in 24 Hour format Press Menu Set For example enter 15 25 for 3 25 P M 6 Press Stop Exit The LCD now shows the date and time whenever the fax machine is in Standby mode Turning on Automatic Daylight Savings Time You can set the fax machine to change automatically for Daylight Savings Time It will reset itself forw...

Page 39: ...text When you are setting certain menu selections such as the Station ID you may need to type text into the fax machine Most number keys have three or four letters printed on them The keys for 0 and do not have printed letters because they are used for special characters By pressing the appropriate dial pad key repeatedly you can access the character you want If you do not enter a fax number you c...

Page 40: ... and symbols Press or 0 and then press or to move the cursor under the special character or symbol you want Then press Menu Set to select it Press for space Press for _ Press 0 for É À È Ê Î Ç Ë Ö 0 NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly...

Page 41: ...LCD shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Choosing the Handset Volume For Volume Amplify Before you begin to use your fax machine you must decide if you need to set the handset volume to VOL AMPLIFY ON for a user who is hearing impaired The AMPLIFY volume level complies with FCC standards VOLUM...

Page 42: ...ing impaired press or to select VOL AMPLIFY OFF and then press Menu Set and go to Step 4 OR If some or all of the users are hearing impaired press or to select VOL AMPLIFY ON and then press Menu Set 3 If all the users are hearing impaired press or to select PERMANENT and then press Menu Set OR If only some of the users are hearing impaired press or to select TEMPORARY and then press Menu Set 4 Pre...

Page 43: ...olume changes with each key press The new setting will stay until you change it again Setting Tone and Pulse dialing mode Canada Only 1 Press Menu Set 1 6 2 Press or to select PULSE or TONE Press Menu Set 3 Press Stop Exit Setting up your area code USA only If you must dial the area code to call within your area code do not enter this setting 1 Press Menu Set 0 4 2 Use the dial pad to enter your a...

Page 44: ...ceive lots of fax messages and few telephone calls You cannot have an answering machine on the same line even if it is on a separate wall jack on the same line You cannot use the telephone company s Voice Mail in this mode TAD ANSWER MACH with an external answering device The external answering device TAD automatically answers every call Voice messages are stored on the external TAD Fax messages a...

Page 45: ...ne as the fax machine or subscribe to the telephone company s Distinctive Ring service keep the Ring Delay setting of 4 See Easy Receive on page 5 3 and Operation from extension telephones on page 5 5 1 Press Menu Set 2 1 2 Press or to select how many times the line will ring before the fax machine answers 00 01 02 03 or 04 Press Menu Set If you select 00 the line won t ring at all 3 Press Stop Ex...

Page 46: ...ting ON allows the fax machine to receive fax calls automatically even if you lift the machine s handset or the handset of an extension or external phone When you see RECEIVE on the LCD or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and the fax machine will do the rest SEMI lets the fax machine receive the fax only if you v...

Page 47: ... fax on the page 1 Press Menu Set 2 6 2 Press or to select LETTER LEGAL or A4 Press Menu Set 3 Press Stop Exit Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to fax you information before you both hang up 1 Ask the other party to place the document in their machine and to press Start Tell the other party to wait until the fax machine sends rec...

Page 48: ...external phone connected to the fax machine s EXT jack press 5 1 and wait for the phone to be disconnected before you hang up the LCD shows RECEIVE Your caller will have to press the Start key to send the fax For FAX TEL mode only When the fax machine is in FAX TEL mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call If you re at an extension or external ph...

Page 49: ...e process of retrieving faxes from another fax machine You can use the fax machine to poll other machines or you can have someone poll the fax machine Everyone who is involved in Polling needs to set up their fax machines for Polling When someone polls the fax machine to receive a fax they pay for the call If you poll someone s fax machine to receive a fax you pay for the call Setting up Polling R...

Page 50: ...es you want to poll using One Touch Speed Dial a Group or Search For example for One Touch 3 and Speed Dial location 09 press One Touch dial key 3 Search Speed Dial and 09 3 Press Fax Start The fax machine will poll each number or Group number in turn to receive a fax Press Stop Exit while the machine is dialing to cancel the polling process To cancel all sequential polling receive jobs press Menu...

Page 51: ...nstall your new fax machine on there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls However this Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate phone number neither will interfere with the other ...

Page 52: ...ot answer Registering the Distinctive Ring pattern Very important After you have set the Distinctive Ring feature to ON the receive mode is set to MANUAL automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number MANUAL mode means you must answer all the calls yourself You can not change the receive mode to the other mode while the Distinctive Ring is set to on 1 Press...

Page 53: ...determine the kind of service available in your area Caller ID Log Your machine stores up to 30 of the last Caller IDs received into your machine s memory in the Caller ID Log When the thirty first call comes in information about the first call is erased You can print the report or scroll through Caller ID information to review those calls made to your machine Printing the Caller ID Log 1 Press Ho...

Page 54: ...er ID Log and when you see a call you want to return immediately press Menu Set 3 To begin dialing press Fax Start 4 Begin speaking when the other party answers This feature may not be available in certain areas of the USA and Canada If your dialing plan does not follow the standard 1 area code 7 digit number dialing system for calling outside your area code you may experience problems returning c...

Page 55: ... Speed Dial number press Search Speed Dial and use the dial pad to press the two digit location code 00 99 and then press Menu Set 4 Enter the caller s name and then press Menu Set 5 Press or to select the type of number and then press Menu Set 6 Return to Step 2 to store another quick dial number OR Press Stop Exit If the LCD shows REGISTERED the quick dial location already has a number FAX a fax...

Page 56: ...ess Menu Set 0 3 2 Press or to select ON or OFF Press Menu Set To answer a Call Waiting signal 3 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold to catch the other call The LCD shows the Caller ID 4 Press Search Speed Dial to switch to the second call 5 To switch back to the first call press Search Speed Dial again Either caller can...

Page 57: ... Dial number See Storing Speed Dial numbers on page 7 2 If the LCD shows NOT REGISTERED when you enter the Speed Dial number a number has not been stored for it Search You can search for names you have stored in One Touch and Speed Dial memories Press Search Speed Dial and the navigation keys or to search See Storing One Touch Dial numbers on page 7 1 and Storing Speed Dial numbers on page 7 2 6 S...

Page 58: ...ween 5 9 and 8 5 inches 148 and 210 mm wide IMPORTANT Do not pick up the handset or press Hook 1 Insert the document face down top edge first in the Automatic Document Feeder ADF 2 Adjust the paper guides to fit the width of your document 3 Enter the fax number using One Touch Speed Dial Search or the dial pad See One Touch dialing on page 6 1 Speed Dialing on page 6 1 and Search on page 6 1 4 Pre...

Page 59: ...ation At the end of a conversation you can send a fax to the other party before you both hang up 1 Ask the other party to wait for fax tones beeps and then to press Start before hanging up 2 Insert the document face down in the ADF Press Fax Start The LCD shows 3 Replace the handset Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of...

Page 60: ...p 5 5 Enter a fax number 6 Press Fax Start to send the fax The fax machine starts scanning the first page Fax resolution When you have an document in the ADF you can use the Resolution key to change the setting temporarily for this fax only Press Resolution repeatedly until the LCD shows the setting you want STANDARD Suitable for most typed documents FINE Good for small print and transmits a littl...

Page 61: ...al settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 6 The screen prompts you to enter the fax number you want to call 6 Enter the fax number and press Fax Start Canceling a fax in progress If you want to cancel a fax while the fax machine is scanning dialing or sending it press Stop Exit Canceling a scheduled job You can cancel a f...

Page 62: ...the preset comments you can enter two personal messages of your own up to 27 characters See Entering text on page 4 2 5 USER DEFINED 6 USER DEFINED Most of the SETUP SEND settings are temporary to allow you to make changes for each fax you send However when you set up your Cover Page and Cover Page Comments you are changing the default settings so they will be available while faxing Composing your...

Page 63: ...s The LCD returns to the SETUP SEND menu OR Press 2 if you have finished choosing settings 10 Enter the fax number you are calling and then press Fax Start Send a cover page for all faxes Make sure you have set up the Station ID before continuing This feature does not work without the Station ID See Setting the Station ID on page 4 2 You can set your machine to send a cover page whenever you send ...

Page 64: ...ber you have stored 5 Press Fax Start The fax machine stores the document in memory and then transmits it to all the numbers you entered If the line is busy your machine will redial Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line we recommend that you turn on the Overseas Mode After you send a fax using this feature the feature will ...

Page 65: ...s or to select ON or OFF Press Menu Set 4 If you set Call Reservation to ON the LCD shows the current setting for Call Back Message Press or to select ON or OFF Press Menu Set 5 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 6 6 Enter the fax number and press Fax Start 7 If you ve set Call...

Page 66: ... 2 to scan the document into the memory 5 Press 1 if you want to choose more settings and the LCD will return to the SETUP SEND menu OR Press 2 if you have finished choosing settings and then go to Step 6 6 Enter the fax number 7 Press Fax Start The fax machine will wait until the time you have entered to send the fax The number of pages you can scan into the memory depends on the amount of data t...

Page 67: ... the SETUP SEND menu OR Press 2 if you have finished choosing settings and go to Step 6 6 Press Fax Start If you pressed 1 in Step 4 the document remains in the ADF until your fax machine is polled If you must use your fax machine before the polled Transmit occur you can interrupt it to send another fax See Interrupting Delayed Fax and Polled Transmit jobs on page 6 13 The document in the ADF can ...

Page 68: ...ON or OFF Press Menu Set 5 Press 1 to choose more settings The LCD returns to the SETUP SEND menu OR Press 2 if you have finished choosing settings and go to Step 6 6 Enter fax number and press Fax Start Out of Memory message If you get an OUT OF MEMORY message while scanning the first page of a fax press Stop Exit to cancel the scan If you get an OUT OF MEMORY message while scanning a subsequent ...

Page 69: ...documents that are waiting in the ADF 3 Insert the document you want to send now in the ADF 4 Enter the number for the fax you want to send now and press Fax Start 5 After the transmission is finished return the first document to the ADF 6 Press Menu Set 5 to restore the Delayed Fax or Polled Transmit If you set Delayed Fax or Polled Transmit using the memory that is if you have already scanned th...

Page 70: ...Press Menu Set 4 Use the dial pad to enter the name up to 15 characters Press Menu Set You can use the chart to help you enter letters See Entering text on page 4 2 OR Press Menu Set to store the number without a name 5 Press or to select the type of number and press Menu Set 6 Return to Step 2 to store another One Touch number OR Press Stop Exit to exit 7 Quick Dial numbers and dialing options If...

Page 71: ...he dial pad to enter the name up to 15 characters Press Menu Set You can use the chart on page 4 2 to help you enter letters OR Press Menu Set to store the number without a name 5 Press or to select the type of number and press Menu Set 6 Go to Step 2 to store another Speed Dial number OR Press Stop Exit To enter a pause in the dialing sequence press Redial Pause See Pause on page 7 7 FAX a fax on...

Page 72: ...out making a change How to change the stored number or name If you want to change a character use or to position the cursor under the character you want to change and then type over it If you want to erase the whole number or whole name press Stop Exit when the cursor is under the first digit or letter The characters above and to the right of the cursor will be deleted 2 Enter a new number Press M...

Page 73: ...uch key where you wish to store the number For example press One Touch key 2 to store a Group 3 Use the dial pad to enter the Group number 1 to 4 and press Menu Set For example press 1 for Group 1 To include One Touch or Speed Dial numbers in the Group enter them as follows For example for One Touch key 3 press One Touch key 3 For Speed Dial location 09 press Search Speed Dial then press 0 9 on th...

Page 74: ...nswers The speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset OR Press Hook One Touch dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press the One Touch key of the location you want to call 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker wor...

Page 75: ...IN as the type of number when you stored the beginning portions of a long number The combined number will be dialed in the order that you entered it as soon as you press Fax Start See Storing Speed Dial numbers on page 7 2 Perhaps you have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 If you press Search Speed Dial 03 Search Speed Dial 02 and Fax Start you will dial 555 7000 To temporarily...

Page 76: ...ne s handset to release the call from Hold Picking up an extension handset will not release the call from Hold Redial Telephone If you are calling someone and the line is busy you can retry the number by pressing Redial Pause 1 Pick up the handset 2 Press Redial Pause 3 To hang up replace the handset Redial Fax If you re sending a fax manually and the line is busy press Redial Pause to try again A...

Page 77: ...nter the fax number to which faxes will be forwarded 5 Press Stop Exit 8 Remote Fax Options You can only use one remote fax option at a time Fax Forwarding OR Paging OR Fax Storage OR Off You can change your selection at any time Menu 8 1 See Turning off Remote Fax Options on page 8 3 If you select BACKUP PRINT ON faxes will also be printed at your fax machine so you will have a copy if there is a...

Page 78: ...t include the area code if it is the same as that of your fax machine For example press 1 8 0 0 5 5 5 1 2 3 4 5 If your pager needs a PIN enter the PIN press press Redial Pause enter your fax number followed by Press Menu Set For example press 1 2 3 4 5 Redial Pause 1 8 0 0 5 5 5 1 2 1 2 OR If you do not need a PIN press Redial Pause enter your fax number followed by Press Menu Set For example pre...

Page 79: ...not be erased and the setting will be unchanged Setting your remote access code The remote access code lets you access the Remote Retrieval features when you are away from the fax machine Before you use the remote access and retrieval features you have to set up your own code The default code is inactive code 1 Press Menu Set 8 2 2 Enter a three digit code using numbers 0 9 Press Menu Set The cann...

Page 80: ...om a telephone or another fax machine using touch tone 2 When the fax machine answers immediately enter your Remote Access Code 3 digits followed by 3 The fax machine signals if it has received fax messages 1 long beep Fax messages No beeps No fax messages 4 The fax machine gives two short beeps which tells you to enter a command The fax machine will hang up if you wait longer than 30 seconds to e...

Page 81: ...y entering 4 see page 8 6 Once you have registered the number Fax Forwarding will work 3 Paging 4 Fax Forwarding number 6 Fax Storage You can turn FAX Storage to ON or OFF after you have retrieved or erased all your messages 96 Retrieve a fax 1 Print a memory status list Enter the number of a remote fax machine to print a memory status list 2 Retrieve all faxes Enter the number of a remote fax mac...

Page 82: ...hanging your Fax Forwarding number The default setting of your fax forward number that has been previously stored can be changed from another telephone or fax machine using Touch Tone 1 Dial your fax number 2 When your fax machine answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages 3 When you hear two short beeps use the dial pad to pr...

Page 83: ...u can print the report by following the steps on the next page The default setting is EVERY 30 FAXES 1 Press Menu Set 7 2 2 Press or to choose a journal period 3 Press Menu Set If you choose 7 days the LCD will ask you to choose a day on which to begin the 7 day countdown 4 Enter the time to begin printing in 24 hour format Press Menu Set For example enter 19 45 for 7 45 P M 5 Press Stop Exit 9 Pr...

Page 84: ...as sent This information will remain until you pick up the handset Prints the Help List so you can see at a glance how to quickly program your fax machine Lists names and numbers stored in One Touch and Speed Dial memory in numerical order Lists information about the last incoming and outgoing faxes TX means Transmit RX means Receive Quick Dial list above alphabetically Lists your settings Lists s...

Page 85: ... closer than 1 6 in 4 mm from the edge of the paper Making a single copy 1 Insert the document face down in the ADF 2 Press Copy Reports twice To cancel press Stop Exit Do NOT pull on the paper while copying is in progress 10Making copies Incoming faxes cannot be received on paper or into the memory while the fax machine is copying The default resolution for a single copy is S FINE Set the resolut...

Page 86: ...SORT ELG RDC Enlarge or Reduce press Menu Set 4 Press or to select SORT or STACK To start copying now without enlarging or reducing press Copy Reports To reduce or enlarge the image press Menu Set 5 Press or to select an enlargement or reduction ratio 6 Press Copy Reports If you are making multiple copies and get a OUT OF MEMORY message while you are scanning the first page press Stop Exit to canc...

Page 87: ...n instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs con...

Page 88: ...from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or grante...

Page 89: ...erference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is c...

Page 90: ... into a grounded type power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded type plug 10 Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord 11 If an extension cord is used with this product make sure that the t...

Page 91: ...oduct has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd 2004...

Page 92: ...error appears while receiving a fax load paper to restart printing If you were copying or printing reports load paper and try again See How to load paper on page 2 2 The paper is jammed in the fax machine See Paper Jam on page 12 5 COVER IS OPEN CLOSE COVER The cover is not closed completely Close the cover DOCUMENT JAM REMOVE JAM PRESS STOP KEY The documents were not inserted or fed properly or w...

Page 93: ...on page 5 6 PAPER JAM PLS OPEN COVER REMOVE JAM The paper is jammed in the fax machine See Paper Jam on page 12 5 PHONE LINE BUSY The number you dialed does not answer or is busy Verify the number and try again POLLING FAILED You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup PRINTHEAD OVERHEATED WAIT TO COOL The print head has overheated...

Page 94: ...not have faxes in its memory disconnect the fax machine from the power source for several minutes and then reconnect it OR If faxes are present you can transfer them to another fax machine Go to Step 3 Transfer faxes to another fax machine 3 Enter the fax number to which faxes will be forwarded 4 Press Fax Start 5 After the faxes are transferred disconnect the fax machine from the power source for...

Page 95: ...ect BASIC or NORMAL Press Menu Set 3 Press Stop Exit Document Jam or Paper Jam Document Jam The documents were not inserted or fed properly or were too long 1 Remove any paper from ADF that is not jammed 2 Open the top cover by lifting the lever on the right side of the top cover 3 Pull the document toward the front of your fax machine 4 Close the top cover Press down on both sides of the top cove...

Page 96: ...ight side of the top cover 3 Pull the jammed paper gently from the paper feeder toward the front of the fax machine as per diagram A If you can t pull the jammed paper towards the back and remove it as per diagram B 4 Close the top cover Press down on both sides of the top cover until it clicks 5 Put the paper back into the paper tray Top Cover Printout is jammed Diagram A Diagram B ...

Page 97: ...achine to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephone to the fax machine s telephone wall jack If there is no ringing when you call the fax machine ask your telephone company to check the line External Telephone answering device TAD does not answer when called Make sure the telephone line cord from your TAD is connected to the ba...

Page 98: ...lephone call Pick up the fax machine s handset or answer from an extension phone and then press the fax machine s Telephone Answer Code default setting is 51 See For FAX TEL mode only on page 5 5 Transferring a call to the fax machine If you have answered at the fax machine s handset press Fax Start and hang up immediately If you answered at an extension phone press your three digit Fax Receive Co...

Page 99: ...3 Take out the print cartridge 4 To clean your fax machine s print head wipe the print head with a lint free cloth that is dry or lightly moistened with isopropyl alcohol 5 Wait until the alcohol on the print head is completely dry 6 Install the print cartridge See Changing the ribbon on page 12 9 7 Close the top cover Press down on both sides of the top cover until it clicks 8 Plug in the telepho...

Page 100: ...the top cover Press down on both sides of the top cover until you hear it click into place 5 Plug in the telephone line cord back in first and then plug the power cord back into the AC power outlet Changing the ribbon The starter ribbon prints up to 30 pages 1 Open the top cover by lifting the lever on the right side of the top cover 2 Remove the print cartridge containing the used ribbon and set ...

Page 101: ...ove the white spools from the ends of the used cardboard cores Then insert them into the same positions in the new cores 6 Install the new ribbon in the cartridge 1 Slip the lower left cardboard core onto the white spool of the cartridge and then slip the upper blue core onto the blue gear of the cartridge 2 Insert the upper and lower right white spools into the holders Insert the teeth of the whi...

Page 102: ... blue gear to tighten the ribbon as shown in the illustration 8 Turn the cartridge over and re install it in your fax machine Insert the recessed first and place the cartridge into its four holders 9 Press down on both sides of the top cover to close it securely ...

Page 103: ...ID Subscribers to this service from the telephone company can see the caller ID of a second call while on the telephone and can switch back and forth between two calls Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Communication error An ...

Page 104: ...tion is 203 x 196 dpi It is used for small print and graphs Group number A combination of One Touch and or Speed Dial numbers that are stored on a One Touch key for Broadcasting Help list A printout of the complete Menu that you can use to program your fax machine when you do not have the User s Guide with you LCD liquid crystal display The display screen on the fax machine that shows interactive ...

Page 105: ...dialing You must press the Search Speed Dial key and then two digit code to start the dialing process Standard resolution 203 x 98 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super fine resolution 203 x 392 dpi Best for very small print and line art TAD telephone...

Page 106: ...ystal Display 16 characters x 1 Line Operating Environment Temperature 50 95 F 10 35 C Humidity 20 80 Best Print Quality 68 86 F 20 30 C Power Source 120V AC 50 60 Hz USA and Canadian version only Power Consumption Standby under 4 8 watts Operating under 160 watts Dimensions Weight 5 5 lb 2 5 kg with components Enlarge Reduce 50 to 150 50 75 87 93 100 120 125 150 Auto Multiple Copies Up to 99 page...

Page 107: ...olling Types Standard Sequential Contrast Control Automatic Light Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm One Touch Dial 4 stations Speed Dial 100 stations Groups Up to 4 groups Broadcasting Up to 104 locations Automatic Redial One time after 5 mi...

Page 108: ... 10 1 reduce enlarge 10 2 Resolution 10 1 10 2 single 10 1 10 2 sort 10 2 specifications S 1 Cordless phone 5 5 Cover Page 6 6 6 8 Credit card numbers 7 6 Custom telephone features 1 13 12 7 D Date and Time 4 1 Delayed Fax 6 10 Dialing a pause 7 7 access codes and credit card numbers 7 6 automatic fax redial 6 2 6 9 Groups Broadcasting 6 8 setting up 7 4 manual 7 5 Quick Dial numbers 7 5 Distincti...

Page 109: ... the print head 12 8 Manual dialing 7 5 receive 5 1 transmission 6 3 Memory Status List 9 2 Memory Storage 3 1 Menu Table 3 1 3 3 3 6 N Navigation keys 3 2 O One Touch 1 5 changing 7 3 dialing 7 5 setting up 7 1 P Paging 8 1 8 2 programming your pager number 8 1 Paper 2 1 capacity 2 1 size 5 4 Phone line connections 1 10 difficulties 12 6 multi line PBX 1 13 roll over lines 1 11 two line phone sys...

Page 110: ...ications S 2 Speed Dial 1 4 changing 7 3 dialing 7 6 setting up 7 2 T TAD telephone answering device external 5 1 connecting 1 8 Receive Mode 5 1 with two line jack 1 12 Temporary Cover Page 6 7 Text entering special characters 4 3 Tone signals on Pulse line 7 7 Troubleshooting 12 1 error messages on LCD 12 1 if you are having difficulty incoming calls 12 7 phone line difficulties 12 6 printing or...

Page 111: ... Access Code 1 Dial your fax number from a telephone or fax machine using touch tone When your fax machine answers immediately enter your Remote Access Code 3 digits followed by Your Fax machine signals the kinds of messages received 1 long beep Fax messages No beeps No messages After 2 short beeps enter a command Press 9 0 to reset your fax machine when you finish Hang up 2 3 4 5 6 1 4 Press 9 7 ...

Page 112: ...ve all faxes press 2 then enter the number of remote fax machine followed by After the beep hang up and wait Erase all fax messages press 3 Changing Remote Access Code 1 2 Enter a three digit number from 000 to 999 The cannot be changed 3 Press Menu Set 4 Press Stop Exit Remote Commands C HANGE P AGING F AX F ORWARDING S ETTING Press 9 5 then to Turn feature OFF press 1 Select Fax Forwarding press...

Page 113: ...ifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five ...

Page 114: ...orld Wide Web http www brother com US CAN LF39290012 These machines are made for use in the USA and CANADA only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi function center may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your ow...

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