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2-21

Confidential

4

TROUBLESHOOTING

4.1

Error Cause and Solutions

First see the user check items. If it cannot recover the machine, proceed to the troubleshooting
table exclusive to service personnel.

Error Code 0E

In duplex printing, a sensor error has occurred during printing on the second side. (During
switchbacking, the registration sensor outputs an unexpected signal.)

User Check

- Remove the jammed paper.

- Check whether the recording paper being used is within the specification.

- Check that the recording paper is not curled..

Paper Jam

LCD

Step

Cause

Solution

1

Registration actuator caught on
the surrounding parts

Check and reposition the registration actuator.

2

Registration sensor defective

Replace the registration sensor PCB ASSY.

3

Main PCB defective

Replace the main PCB ASSY.

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Summary of Contents for DCP-J925DW

Page 1: ...NUAL DCPJ525W J725DW J925DW MFCJ280W J425W J430W J435W MFCJ625DW J825DW J835DW April 2011 SM FAX124 8CAM05 Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times ...

Page 2: ...tates and or other countries PowerPC is a trademark of International Business Machines Corporation Memory Stick Memory Stick PRO Memory Stick PRO Duo Memory Stick Duo MagicGate Memory Stick Memory Stick Micro and M2 are trademarks of Sony Corporation AOSS is a trademark of Buffalo Inc Wi Fi WPA WPA2 Wi Fi Protected Access and Wi Fi Protected Setup are either trademarks or registered trademarks of ...

Page 3: ...1 9 inch color Touch panel Wired LAN Wireless LAN PhotoCapture Center PictBridge USB flash memory drive ADF Disc print Duplex print Home key Main PCB B57U082 B57U081 B57U082 Speaker Model MFCJ625DW MFCJ825DW MFCJ835DW LCD 1 9 inch color 3 3 inch color Touch panel Wired LAN Wireless LAN PhotoCapture Center PictBridge USB flash memory drive ADF Disc print Duplex print Home key Main PCB B57U082 B57U0...

Page 4: ...el 1 6 1 5 Memory 1 6 1 6 Interface 1 7 1 7 Others 1 9 2 TELEPHONE 1 11 3 FAX 1 12 4 PRINTER 1 13 5 COPY 1 14 6 SCANNER 1 15 7 SOFTWARE 1 16 8 NETWORK 1 17 8 1 Network 1 17 8 2 Wired 1 17 8 3 Wireless 1 18 9 SUPPLIES OPTIONS 1 19 10 SERVICE INFORMATION 1 20 11 PAPER 1 21 11 1 Paper Specifications 1 21 11 2 Printable Area 1 24 CHAPTER 2 ERROR INDICATION AND TROUBLESHOOTING 2 1 1 INTRODUCTION 2 1 1 ...

Page 5: ...82 etc 2 57 4 2 2 Disc tray not fed in Error code 91 2 58 4 2 3 Two or more sheets of paper fed at a time 2 58 4 2 4 Recording paper jam 2 59 4 2 5 Disc tray jam Error code 31 38 3C 84 8A 8B 8C 90 2 61 4 2 6 Recording paper stained 2 62 4 2 7 Disc tray stained 2 63 4 3 Print image Problems 2 64 4 3 1 Defective images 2 64 4 3 2 Troubleshooting from image defect 2 65 4 4 Software related Problems 2...

Page 6: ...d 2 89 4 10 Other Problems 2 90 4 10 1 The machine cannot be powered on or nothing appears on the LCD 2 90 4 10 2 When the power is on the scanner crackles 2 90 4 10 3 Memory card PictBridge does not function 2 90 4 10 4 Cannot read data from memory card loaded in the media slot 2 91 4 10 5 Internal memory errors 2 91 4 10 6 Cannot load firmware 2 91 4 10 7 Secure Function Lock related problems 2 ...

Page 7: ...g Box 3 99 9 17 Components on the Engine Unit 3 103 9 18 Ink Cartridge Cover Sensor ASSY Disc Guide Cover Disc Guide and Disc Guide Sensor ASSY 3 113 9 19 Bank ASSY and Base Pads on the Paper Tray ASSY 3 115 CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT 4 1 1 IF YOU REPLACE THE HEAD CARRIAGE UNIT OR ENGINE UNIT 4 1 1 1 Update the head property data stored in the E...

Page 8: ... 12 Align vertical print lines Function code 65 4 25 2 13 Adjust margins in borderless printing Function code 66 4 25 2 14 Create head calibration data and write it into flash ROM Function code 02 4 25 2 15 Print out an ADF copy chart and make a copy of that chart in ADF scanning 4 25 2 16 Print out a total quality check pattern 4 25 2 17 Adjust the touch panel Function code 78 For models with tou...

Page 9: ... 7 Operational Check of LCD Function code 12 User accessible 5 17 1 4 8 Operational Check of Panel PCB Function code 13 5 18 1 4 9 EEPROM Dump and Log Information Transfer Function code 17 User accessible 5 20 1 4 10 Updating of Firmware Using an External Memory Function code 28 5 21 1 4 11 Sensor Operational Check Function code 32 5 22 1 4 12 Backup of Machine Information Function code 46 User ac...

Page 10: ...ent s Log Function code 77 5 60 1 4 30 Adjustment of Touch Panel Function code 78 5 63 1 4 31 Display of the Equipment s Log Function code 80 User accessible 5 65 1 4 32 Equipment Error Code Indication Function code 82 User accessible 5 70 1 4 33 Assurance Mode Switch Setting Function code 88 User accessible 5 70 2 OTHER SERVICE FUNCTIONS 5 78 2 1 Cancellation of the Pin TX Lock Mode Not applicabl...

Page 11: ...and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the ...

Page 12: ...ix Confidential Federal Communications Commission FCC Declaration of Conformity USA only Product Name MFC J280W J425W J430W J625DW J825DW J835DW ...

Page 13: ... dispositif EQUIPMENT ATTACHMENT LIMITATIONS Canada only MFC models only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement tha...

Page 14: ...ect Language when required Wiring information U K only If you need to replace the plug fuse fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover If in any doubt call a qualified electrician Warning This machine must be earthed The wires in the mains lead are colored in line with the followi...

Page 15: ...not place it in the normal domestic waste stream For products with user replaceable batteries please refer to the users guide for replacement instructions International ENERGY STAR Qualification Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient equipment As an ENERGY STAR Partner Brother Industries Ltd has determined...

Page 16: ...f not avoided may result in damage to property or loss of product functionality Follow all warnings and instructions marked on the machine Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shock Improper Setup icons alert you to devices and operations that are n...

Page 17: ...xiv Confidential ...

Page 18: ...xv Confidential ...

Page 19: ...xvi Confidential ...

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Page 21: ...xviii Confidential ...

Page 22: ...DCPJ525W DCPJ725DW DCPJ925DW Print Head BH11 Minimum Droplet Size BK 3 pl CMY 1 5 pl Scanning Method CIS CPU Speed RISC 192 MHz Backup Clock Yes Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Print Head BH11 Minimum Droplet Size BK 3 pl CMY 1 5 pl Scanning Method CIS CPU Speed RISC 192 MHz Backup Clock Yes Model MFCJ625DW MFCJ825DW MFCJ835DW Print Head BH11 Minimum Droplet Size BK 3 pl CMY 1 5 pl Scann...

Page 23: ...Post Card 2 1 Double 148x200 mm 5 8x7 9 C5 Envelope Com 10 DL Envelope Monarch Photo Tray N A Photo 102 x 152 mm 4 x 6 Photo L 89 x 127 mm 3 5 x 5 Lower Tray N A Duplex N A PC Print A4 LTR EXE A5 A6 Copy Letter A4 A5 ADF width length N A 148 148 mm to 215 9 355 6 mm 5 8 5 8 to 8 5 14 0 Scanner Glass width length Up to 215 9 297 mm up to 8 5 11 7 Media Weights Standard Tray 64 220 g m2 17 58 lb Pho...

Page 24: ...e 148x200 mm 5 8x7 9 C5 Envelope Com 10 DL Envelope Monarch Photo Tray N A Lower Tray N A Duplex N A ADF width length N A 148 148 mm to 215 9 355 6 mm 5 8 5 8 to 8 5 14 0 Scanner Glass width length Up to 215 9 297 mm up to 8 5 11 7 Media Weights Standard Tray 64 220 g m2 17 58 lb Photo Tray N A Lower Tray N A Duplex N A 64 105 g m2 17 28 lb ADF N A 64 90 g m2 17 24 lb Media Types Standard Tray Pla...

Page 25: ...2 mm 4 x 6 Photo L 89 x 127 mm 3 5 x 5 Lower Tray N A Duplex PC Print A4 LTR EXE A5 A6 Copy Letter A4 EXE 2 A5 ADF width length 148 148 mm to 215 9 355 6 mm 5 8 5 8 to 8 5 14 0 Scanner Glass width length Up to 215 9 297 mm up to 8 5 11 7 Media Weights Standard Tray 64 220 g m2 17 58 lb Photo Tray 64 220 g m2 17 58 lb Lower Tray N A Duplex 64 105 g m2 17 28 lb ADF 64 90 g m2 17 24 lb Media Types St...

Page 26: ...s 0 25 mm Lower Tray N A ADF N A Base 15 pages Conditional 20 pages Output Paper Capacity sheets 50 80 g m2 Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Paper Input sheets Standard Tray 100 sheets 80 g m2 Photo Tray N A Lower Tray N A ADF N A Base 15 pages Conditional 20 pages Output Paper Capacity sheets 50 80 g m2 Model MFCJ625DW MFCJ825DW MFCJ835DW Paper Input sheets Standard Tray 100 sheets 80 g ...

Page 27: ... MFCJ435W LCD Size Type 1 9 STN Touch Panel 3 3 TP N A Model MFCJ625DW MFCJ825DW MFCJ835DW LCD Size Type 1 9 STN 3 3 TFT Touch Panel 3 3 TP Model DCPJ525W DCPJ725DW DCPJ925DW Memory Capacity physical megabytes 40 MB 64 MB Memory Backup with battery 24 hours N A Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Memory Capacity physical megabytes 40 MB Memory Backup with battery 24 hours N A Model MFCJ625DW...

Page 28: ... Memory N A Yes Acceptable Media Type Size Media Card N A Memory Stick Memory Stick Duo 16 128 MB Memory Stick Pro 256 MB 16 GB MagicGate YES if not use MG function SD Memory Card 16 MB 2 GB miniSD miroSD with adapter SDHC Memory Card 4 32 GB miniSDHC miroSDHC with adapter SDXC Memory Card 48 64 GB Multi Media Card 32 MB 2 GB MultiMedia Card plus 128 MB 4 GB MultiMedia Card mobile 64 MG 1 GB with ...

Page 29: ...st Interface USB 2 0 Hi Speed LAN N A Yes Wireless LAN Yes Bluetooth N A IrSimple N A PictBridge Yes USB Flash Memory Yes Acceptable Media Type Size Media Card Memory Stick Memory Stick Duo 16 128 MB Memory Stick Pro 256 MB 16 GB MagicGate YES if not use MG function SD Memory Card 16 MB 2 GB miniSD miroSD with adapter SDHC Memory Card 4 32 GB miniSDHC miroSDHC with adapter SDXC Memory Card 48 64 G...

Page 30: ...Print Quality 10 35 20 33 degrees centigrade Operating Environment Humidity Best Print Quality 20 80 20 80 Power Consumption 1 Approx Copy Mode 2 Ready Mode Sleep Mode OFF U S A 19 5 1 5 0 2 W N A Europe Asia Oceania 18 5 1 5 0 15 W 18 5 5 1 5 0 15 W 24 6 5 2 5 0 15 W Sound Pressure Level Operating 50 dBA Maximum Machine Dimensions 405 mm W 378 mm D 160 mm H 405 mm W 378 mm D 180 mm H Machine Weig...

Page 31: ...ure Level Operating 50 dBA Maximum Machine Dimensions 405 mm W 378 mm D 160 mm H 409 mm W 375 mm D 180 mm H 405 mm W 378 mm D 180 mm H 409 mm W 375 mm D 180 mm H Machine Weight 8 7 kg 19 2 lb 9 kg 19 8 lb Model MFCJ625DW MFCJ825DW MFCJ835DW Operating Environment Temperature Best Print Quality 10 35 20 33 degrees centigrade Operating Environment Humidity Best Print Quality 20 80 20 80 Power Consump...

Page 32: ...25W J430W J435W J625DW J825DW J835DW Model DCPJ525W DCPJ725DW DCPJ925DW Handset N A Digital Cordless Phone N A Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Handset N A Digital Cordless Phone N A Model MFCJ625DW MFCJ825DW MFCJ835DW Handset N A Digital Cordless Phone N A ...

Page 33: ... Speed 14 400 bps FAX Transmission Speed Approx 7 seconds ITU T Test Chart 1 MMR ITU T Group G3 Color FAX Document Send Receive Yes Yes ITU T color FAX Memory Send Receive No Yes ITU T color FAX Model MFCJ625DW MFCJ825DW MFCJ835DW Modem Speed 14 400 bps FAX 33 600 bps FAX Transmission Speed Approx 7 seconds ITU T Test Chart 1 MMR Approx 3 seconds ITU T Test Chart 1 MMR ITU T Group G3 Super G3 Colo...

Page 34: ...00 dpi Auto Duplex Print N A Yes Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Print Speed ESAT based on ISO IEC 24734 10 8 0 ipm Draft Print Speed mono color time calculated including paper feeding 33 26 ppm Resolution horizontal x vertical Up to 1200 x 6000 dpi Auto Duplex Print N A Model MFCJ625DW MFCJ825DW MFCJ835DW Print Speed ESAT based on ISO IEC 24734 12 10 ipm Draft Print Speed mono color tim...

Page 35: ...on ISO IEC 24735 This spec is for ADF model only N A 5 0 5 0 ipm 600 x 600 dpi Draft Copy Speed A4 LTR time calculated including paper feeding EU s default is calculated by normal mode speed 22 20 cpm Resolution horizontal x vertical Mono Print Maximum 1200 x 1200 dpi Scan Maximum 1200 x 1200 dpi Color Print Maximum 1200 x 1200 dpi Scan Maximum 1200 x 1200 dpi Duplex Copy N A Model MFCJ625DW MFCJ8...

Page 36: ...ility Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Scan Speed Mono Color 100 dpi A4 3 37 seconds 4 83 seconds LTR 3 17 seconds 4 54 seconds Resolution horizontal x vertical Optical FB 1200 x 2400 dpi ADF 1200 x 600 dpi Interpolated For XP Vista Windows 7 up to 19200x19200 dpi with Scanner Utility Model MFCJ625DW MFCJ825DW MFCJ835DW Scan Speed Mono Color 100 dpi A4 3 37 seconds 4 83 seconds LTR 3 17 s...

Page 37: ...8 2008 R2 Macintosh Mac OS X 10 4 11 10 5 x 10 6 x Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Support OS Version Windows 2000 XP XP Professional x64 Vista 7 Server 2003 2003 x64 2003 R2 2003 R2 x64 2008 2008 R2 Macintosh Mac OS X 10 4 11 10 5 x 10 6 x Model MFCJ625DW MFCJ825DW MFCJ835DW Support OS Version Windows 2000 XP XP Professional x64 Vista 7 Server 2003 2003 x64 2003 R2 2003 R2 x64 2008 2008...

Page 38: ...CJ435W Internet FAX Firmware N A Model MFCJ625DW MFCJ825DW MFCJ835DW Internet FAX Firmware N A Model DCPJ525W DCPJ725DW DCPJ925DW Model Name Ethernet N A Embedded NC 250h Network Connection Ethernet N A Ethernet 10 100BASE TX Auto Negotiation Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Model Name Ethernet N A Network Connection Ethernet N A Model MFCJ625DW MFCJ825DW MFCJ835DW Model Name Ethernet N A...

Page 39: ...W MFCJ425W MFCJ430W MFCJ435W Model Name Wireless Embedded NC 260w Network Connection Wireless IEEE 802 11 b g n Wireless Security SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES NO LEAP WiFi Certification WiFi b g and n WCN Windows Connect Now N A Setup Support Utility AOSS Yes WPS WiFi Protected Setup Yes Model MFCJ625DW MFCJ825DW MFCJ835DW Model Name Wireless Embedded NC 260w Network Co...

Page 40: ...dges BK 600 pages CL 600 pages Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Ink Cartridge Yield ISO pattern normal Bundled Cartridges Approx 80 of supply standard cartridges Supply Standard Cartridges BK 300 pages CL 300 pages Supply High Yield Cartridges BK 600 pages CL 600 pages Model MFCJ625DW MFCJ825DW MFCJ835DW Ink Cartridge Yield ISO pattern normal Bundled Cartridges Approx 80 of supply standar...

Page 41: ...Be Repaired 30 minutes Model MFCJ280W MFCJ425W MFCJ430W MFCJ435W Monthly Volume 2500 pages Machine Life 30000 pages or 5 years Parts Life Document scanner unit 30000 pages Total in flat bed and ADF scanning MTBF Mean Time Between Failures 4000 hours MTTR Mean Time To Be Repaired 30 minutes Model MFCJ625DW MFCJ825DW MFCJ835DW Monthly Volume 2500 pages Machine Life 30000 pages or 5 years Parts Life ...

Page 42: ...card 1 100 x 148 mm 3 9 x 5 8 inches User defined Postcard 2 Double 148 x 200 mm 5 8 x 7 9 inches User defined Envelopes C5 Envelope 162 x 229 mm 6 4 x 9 inches Yes DL Envelope 110 x 220 mm 4 3 x 8 7 inches Yes COM 10 105 x 241 mm 4 1 8 x 9 1 2 inches Yes Monarch 98 x 191 mm 3 7 8 x 7 1 2 inches Yes Y4 Envelope 105 x 235 mm 4 1 x 9 3 inches Yes Transparencies Letter 215 9 x 279 4 mm 8 1 2 x 11 inc...

Page 43: ...ching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing You can only print on both sides of the paper with PC printing using Windows Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR...

Page 44: ...1 23 Confidential 1 0 08 inches 2 mm or greater curve may cause jams to occur ...

Page 45: ... areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches Envelopes 22 mm 0 86 inches 22 mm 0 86 inches 3 mm 0 12 inches 3 mm 0 12 inches ...

Page 46: ...nector housings 2 Static electricity charged in your body may damage electronic parts Before handling the PCBs touch a metal portion of the machine to discharge static electricity charged in your body When transporting PCBs be sure to wrap them in conductive sheets When replacing the PCBs put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor se...

Page 47: ...ht excessive heat moisture or dust Power requirements Check that 1 The power supply specified on the rating plate on the machine is used The supply voltage stays within the rating 10 2 All cables and harnesses are firmly connected 3 The fuses are not blown Recording paper Check that 1 A recommended type of recording paper is used Refer to Chapter 1 Section 11 PAPER 2 The recording paper is not dam...

Page 48: ...d Document feed roller 1 Document separation roller Document feed roller 2 Document scanning position actuator Document detection actuator Document pick up roller CIS unit Left Right Switchback roller Front Rear Platen DX roller Head carriage unit Paper pull in rollers Registration actuator Paper feed roller Paper ejection roller Pressure roller release actuator Pressure roller Bank ASSY ...

Page 49: ...uments and Recording Paper Document path in ADF scanning Recording paper path Place a document face down Document path in ADF scanning Left Right Paper path in duplex printing Paper path from paper tray Paper path in disc printing Front Rear ...

Page 50: ...tion actuator This detects the leading and trailing edges of recording paper for indicating the printing start position and for judging the paper size respectively This also detects paper jams in the rear section of the machine Paper feed roller This stops its rotation so that the leading edge of recording paper comes into contact with the roller for alignment registration After registration this ...

Page 51: ...al temperature thermistor Wireless LAN PCB Ink cartridge cover sensor MJ PCB 4 Power supply PCB Maintenance unit PS MJ shield unit Ink refill unit ADF unit 2 Control panel ASSY Main PCB Speaker 5 ASF motor Paper feed motor ADF motor 2 Document scanner motor Power cord Line 4 External line 4 PC Network 3 Media 7 MS MS duo SD Document scanner unit ASF drive ASSY ASF motor encoder PCB ASF encoder sen...

Page 52: ...dge cover sensor ASSY Main PCB ASSY Ink absorber box Ink refill ASSY Head carriage unit Maintenance unit ASF drive ASSY Upper cover CIS flat cable cover Control panel ASSY without touch panel Speaker spring 3 Speaker 3 Jam clear cover Harness cover Scanner cover support Pressure roller release sensor harness Harness spacer Pressure roller release sensor PCB ASSY Disc guide sensor ASSY 4 Registrati...

Page 53: ...annot identify a cyan ink cartridge 2 23 23 Cannot identify a magenta ink cartridge 2 23 24 An ink cartridge of wrong color is loaded A color ink cartridge is loaded in the black ink cartridge slot 2 24 26 The service life of the black ink cartridge will be expired soon Detected by the black ink remaining sensor 2 25 27 The service life of the yellow ink cartridge will be expired soon Detected by ...

Page 54: ... 80ºC or higher 2 33 42 Head drive voltage dropped below the lower limit 2 33 43 Head thermistor defective Detects 20ºC or below or 80ºC or higher when the power is turned on 2 33 44 Abnormal temperature of the print head driver 2 34 46 Purge counter or flushing counter overflown 2 34 48 Head flexible cable halfway inserted 2 34 49 Abnormal head drive voltage Does not rise to the specified level 2...

Page 55: ...width sensor has failed to detect the origin defined on the paper feed roller 2 45 8A PF encoder sensor cannot detect the rotation of the paper feed roller 2 46 8B PF encoder sensor detects an abnormal stop of the paper feed roller 2 46 8C Driver IC overcurrent protection activated during running of the paper feed motor 2 47 8F Paper feed motor cannot stop 2 47 90 Disc tray collided against an obs...

Page 56: ...fter resetting it 2 54 E2 Wired LAN MAC address not registered 2 54 E3 Failed to get a wireless LAN MAC address 2 54 E6 EEPROM write error 2 55 EA Document removed at phase B Detected by the document detection sensor 2 55 EC LCD connection failure 2 55 ED Touch panel initialization failed 2 56 F0 Flash file system error 2 56 FE ROM data acquisition error 2 56 ...

Page 57: ...pter 2 Section 4 9 Cover is Open Any cover is opened 2F A1 p 2 27 p 2 50 Data Remaining Memory full so that data processing is impossible Chapter 2 Section 4 10 5 Disc Guide is Open Disc guide opened Chapter 2 Section 4 10 9 Disc Jam Front Disc tray jammed in the front of the machine 31 38 3C 84 p 2 29 p 2 30 p 2 31 p 2 45 Disc Jam Rear Disc tray jammed in the rear of the machine Disc Tray hits at...

Page 58: ...n received Chapter 2 Section 4 9 6 Disc Tray did not Feed No disc tray loaded in the disc guide 93 p 2 49 No File No printable files in the memory card or USB flash memory drive Chapter 2 Section 4 10 3 No Ink Cartridge No ink cartridge is loaded 2A 2B 2C 2D p 2 26 No Paper Fed No paper is loaded in the paper tray s 18 Chapter 2 Section 4 2 1 No Response Busy The number dialed does not answer or i...

Page 59: ... turn machine off then on The connected USB device could be broken Chapter 2 Section 4 10 3 Unusable Device Please Disconnect USB Device A USB device not supported by the machine is connected Chapter 2 Section 4 10 3 Wrong Ink Color A color ink cartridge is loaded in the black ink cartridge slot 24 p 2 24 Wrong Paper Size Recording paper that differs from the setting in size is loaded in the paper...

Page 60: ... remote station in sending 11 10 Unobtainable tone detected after dialing 17 07 No response from the calling station in receiving 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 milliseconds or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Echo command received...

Page 61: ...te terminal not equipped with color function 40 02 Illegal coding system requested 40 03 Illegal recording width requested 40 05 ECM requested although not allowed 40 06 Polled while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected...

Page 62: ... 15 Timeout 13 seconds or more for one line transmission A0 16 RTC not found or carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds or more A0 19 No image data to be sent A8 01 RTN PIN or ERR received at the calling terminal 1 A9 01 RTN PIN or ERR received at the called terminal 1 AA 18 Receive buffer full during receiving into memory B0 02 Unable to re...

Page 63: ...34 negotiation or training C0 20 Modem error detected during sending of commands C0 21 Modem error detected during receiving of commands C0 22 Control channel connection timeout C0 30 Modem error detected during sending of image signals C0 31 Modem error detected during receiving of image signals E0 01 Failed to detect 1300 Hz signal in burn in operation E0 02 Failed to detect PB signals in burn i...

Page 64: ...No Ink Cartridge No ink cartridge loaded 2A 2B 2C 2D p 2 26 No Paper Fed No paper loaded in paper tray Chapter 2 Section 4 2 1 Offline Machine offline Out of Memory The memory is full Chapter 2 Section 4 10 4 Paper Jam Recording paper jam 0E 18 31 38 3C 82 84 p 2 21 p 2 22 p 2 29 p 2 30 p 2 31 p 2 44 p 2 45 Printer Locked Printer function locked Chapter 2 Section 4 10 6 Replace Ink The service lif...

Page 65: ...ors other than 3X 5X 7X and AX Codes other than 3X 5X 7X and AX pp 2 33 to 2 56 Wrong Paper Size Recording paper that differs from the setting in size is loaded in the paper tray In duplex printing recording paper not allowed for duplex printing is loaded 17 80 81 p 2 22 p 2 43 p 2 44 ...

Page 66: ... side During switchbacking the registration sensor outputs an unexpected signal User Check Remove the jammed paper Check whether the recording paper being used is within the specification Check that the recording paper is not curled Paper Jam LCD Step Cause Solution 1 Registration actuator caught on the surrounding parts Check and reposition the registration actuator 2 Registration sensor defectiv...

Page 67: ...Step Cause Solution 1 Registration actuator caught on the surrounding parts Check and reposition the registration actuator 2 CR encoder strip stained Replace the CR encoder strip 3 PF encoder disc stained Replace the PF encoder disc and clean the flushing guide Refer to Chapter 3 Section 1 4 Registration sensor defective Replace the registration sensor PCB ASSY 5 Paper feed motor defective Replace...

Page 68: ...ace the ink cartridge Cannot Detect LCD Cannot Detect LCD Cannot Detect LCD Cannot Detect LCD Step Cause Solution 1 Connection failure of flat cables related to the ink refill ASSY Check the connection and reconnect the flat cables 2 Ink cartridge detection sensor defective Replace the ink cartridge detection sensor PCB ASSY 3 Ink remaining sensor or high yield ink cartridge sensor defective Repla...

Page 69: ...k Load the ink cartridge into the correct slot Replace the ink cartridge Wrong Color INK LCD Step Cause Solution 1 Ink cartridge detection sensor defective Replace the ink cartridge detection sensor PCB ASSY 2 Ink remaining sensor or high yield ink cartdige sensor defective Replace the ink refill ASSY 3 Main PCB defective Replace the main PCB ASSY ...

Page 70: ...e 28 The service life of the cyan ink cartridge will be expired soon Detected by the cyan ink remaining sensor Error Code 29 The service life of the magenta ink cartridge will be expired soon Detected by the magenta ink remaining sensor User Check Replace the ink cartridge Ink Low Black LCD Ink Low Yellow LCD Ink Low Cyan LCD Ink Low Magenta LCD Step Cause Solution 1 Ink remaining sensor defective...

Page 71: ...e ink cartridge detection sensor Error Code 2D No magenta ink cartridge loaded Detected by the ink cartridge detection sensor User Check Reload the ink cartridge Replace the ink cartridge No Ink Cartridge Black LCD No Ink Cartridge Yellow LCD No Ink Cartridge Cyan LCD No Ink Cartridge Magenta LCD Step Cause Solution 1 Ink cartridge detection sensor defective Replace the ink cartridge detection sen...

Page 72: ...en boss on the ink cartridge cover working as an actuator for the ink cartridge cover sensor Replace the ink cartridge cover 2 Connection failure of the ink cartridge cover sensor harness Check the connection and reconnect the harness 3 Ink cartridge cover sensor failure Replace the ink cartridge cover sensor ASSY 4 Main PCB defective Replace the main PCB ASSY ...

Page 73: ...ign materials 3 Leveler roller LR ASSY not mounted correctly on the head carriage unit Set the LR ASSY into place using the LR jigs LR positioning jig and LR fitting jig 4 CR encoder strip out of place Set the CR encoder strip into place 5 CR encoder strip stained Replace the CR encoder strip 6 Carriage motor harness connection failure Check the connection and reconnect the harness 7 CR encoder se...

Page 74: ...r strip stained Replace the CR encoder strip 4 Switching lever guide defective Replace the switching lever guide 5 Maintenance unit defective Clean the maintenance unit or replace it 6 Main PCB defective Replace the main PCB ASSY Unable to Clean 32 LCD Step Cause Solution 1 Switching lever guide out of place Reposition the switching lever guide 2 Leveler roller LR ASSY not mounted correctly on the...

Page 75: ...d the head carriage unit Remove foreign materials 2 Switching lever guide out of place Reposition the switching lever guide 3 Leveler roller LR ASSY not mounted correctly on the head carriage unit Set the LR ASSY into place using the LR jigs LR positioning jig and LR fitting jig 4 CR encoder strip stained Replace the CR encoder strip 5 Maintenance unit defective Clean the maintenance unit or repla...

Page 76: ...e head carriage unit Remove foreign materials 2 Switching lever guide out of place Reposition the switching lever guide 3 Leveler roller LR ASSY not mounted correctly on the head carriage unit Set the LR ASSY into place using the LR jigs LR positioning jig and LR fitting jig 4 CR encoder strip stained Replace the CR encoder strip Paper Jam Disc Jam LCD Step Cause Solution 1 Foreign materials in th...

Page 77: ...CR guide rail Remove foreign materials 4 Maintenance unit defective Replace the maintenance unit 5 Engine unit defective Replace the engine unit 6 Main PCB defective Replace the main PCB ASSY Unable to Print 3F LCD Step Cause Solution 1 Carriage motor harness connection failure Check the connection and reconnect the harness 2 CR encoder strip out of place Set the CR encoder strip into place 3 CR e...

Page 78: ...e Solution 1 Casing internal temperature thermistor defective Replace the ink refill ASSY 2 Main PCB defective Replace the main PCB ASSY Unable to Print 42 LCD Step Cause Solution 1 Connection failure of the head flexible cable or carriage flat cables Check the connection and reconnect the corresponding cable s 2 Print head defective Replace the head carriage unit 3 Power supply PCB defective Repl...

Page 79: ...d on then perform an initial purge 2 Print head defective Replace the head carriage unit 3 Main PCB defective Replace the main PCB ASSY Unable to Print 46 LCD Step Cause Solution 1 Ink absorber box and flushing box full of drained ink Replace the ink absorber box and flushing box then reset their counts Unable to Init 48 LCD Step Cause Solution 1 Connection failure of the head flexible cable or ca...

Page 80: ...ective Replace the carriage PCB ASSY 3 Print head defective Replace the head carriage unit 4 Power supply PCB defective Replace the power supply PCB ASSY 5 Main PCB defective Replace the main PCB ASSY Unable to Clean 50 LCD Step Cause Solution 1 Foreign materials in the maintenance unit or around the paper feed roller Remove foreign materials 2 Purge cam switch harness connection failure Check the...

Page 81: ...gest OFF domain of the purge cam Unable to Clean 52 LCD Step Cause Solution 1 Foreign materials in the maintenance unit Remove foreign materials 2 ASF drive ASSY defective Replace the ASF drive ASSY 3 Maintenance unit defective Replace the maintenance unit 4 Main PCB defective Replace the main PCB ASSY ...

Page 82: ...flushing guide Refer to Chapter 3 Section 1 3 PF encoder sensor PCB defective Replace the PF encoder sensor PCB ASSY 4 Ink supply tubes bent Replace the ink refill ASSY 5 Main drain tube bent Replace the main drain tube 6 ASF switching gear A or B broken Replace the ASF switching gear A or B 7 Paper feed motor defective Replace the paper feed motor 8 Maintenance unit defective Replace the maintena...

Page 83: ...tep Cause Solution 1 Main drain tube bent Replace the main drain tube 2 Foreign materials in the maintenance unit or around the paper feed roller Remove foreign materials 3 Ink supply tubes bent Replace the ink refill ASSY 4 ASF switching gear A or B broken Replace the ASF switching gear A or B 5 Maintenance unit defective Replace the maintenance unit 6 Engine unit defective Replace the engine uni...

Page 84: ...nit or engine unit Remove foreign materials 3 PF encoder sensor PCB defective Replace the PF encoder sensor PCB ASSY 4 Ink supply tubes bent Replace the ink refill ASSY 5 ASF switching gear A or B broken Replace the ASF switching gear A or B 6 ASF motor defective Replace the ASF drive ASSY 7 Maintenance unit defective Replace the maintenance unit 8 Engine unit defective Replace the engine unit 9 M...

Page 85: ...e the ASF switching gear A or B 6 Paper feed motor defective Replace the paper feed motor 7 Carriage motor defective Replace the carriage motor 8 ASF motor defective Replace the ASF drive ASSY 9 Maintenance unit defective Replace the maintenance unit 10 Engine unit defective Replace the engine unit 11 Power supply PCB defective Replace the power supply PCB ASSY 12 Main PCB defective Replace the ma...

Page 86: ...1 Foreign materials in the maintenance unit Remove foreign materials 2 ASF motor defective Replace the ASF drive ASSY 3 Maintenance unit defective Replace the maintenance unit 4 Main PCB defective Replace the main PCB ASSY Unable to clean 7A LCD Unable to clean 7B LCD Step Cause Solution 1 Foreign materials in the maintenance unit Remove foreign materials 2 ASF motor defective Replace the ASF driv...

Page 87: ...intenance unit Remove foreign materials 2 ASF motor defective Replace the ASF drive ASSY 3 Paper feed motor defective Replace the paper feed motor 4 Maintenance unit defective Replace the maintenance unit 5 Main PCB defective Replace the main PCB ASSY MACHINE ERROR 7E LCD Step Cause Solution 1 Head property data not entered Enter the head property data Refer to Chapter 5 Section 1 4 23 2 Main PCB ...

Page 88: ...n 1 Registration actuator caught on the surrounding parts Check and reposition the registration actuator 2 CR encoder strip stained Replace the CR encoder strip 3 PF encoder disc stained Replace the PF encoder disc and clean the flushing guide Refer to Chapter 3 Section 1 4 Registration sensor defective Replace the registration sensor PCB ASSY 5 Carriage motor defective Replace the carriage motor ...

Page 89: ...per tray is fully inserted Check that the jam clear cover is properly closed Wrong Paper Size LCD Step Cause Solution 1 CR encoder strip stained Replace the CR encoder strip 2 Carriage motor defective Replace the carriage motor 3 Paper width sensor defective Replace the carriage PCB ASSY 4 Main PCB defective Replace the main PCB ASSY Paper Jam LCD Step Cause Solution 1 Foreign materials inside the...

Page 90: ...gistration actuator caught on the surrounding parts Check and reposition the registration actuator 2 Registration sensor defective Replace the registration sensor PCB ASSY 3 Main PCB defective Replace the main PCB ASSY Unable to Print 89 LCD Step Cause Solution 1 Paper width sensor defective Replace the carriage PCB ASSY 2 PF encoder disc stained Replace the PF encoder disc and clean the flushing ...

Page 91: ...n failure Check the connection and reconnect the harness 3 Connection failure of the PF encoder sensor harness Check the connection and reconnect the harness 4 PF encoder disc defective Replace the PF encoder disc and clean the flushing guide Refer to Chapter 3 Section 1 5 PF encoder sensor PCB defective Replace the PF encoder sensor PCB ASSY 6 Pressure roller release sensor defective Replace the ...

Page 92: ...ce the PF encoder disc and clean the flushing guide Refer to Chapter 3 Section 1 3 PF encoder sensor PCB defective Replace the PF encoder sensor PCB ASSY 4 Paper feed motor defective Replace the paper feed motor 5 Engine unit defective Replace the engine unit 6 Main PCB defective Replace the main PCB ASSY Unable to Print 8F LCD Step Cause Solution 1 Paper feed motor harness connection failure Chec...

Page 93: ...er 4 PF encoder disc defective Replace the PF encoder disc and clean the flushing guide Refer to Chapter 3 Section 1 5 PF encoder sensor PCB defective Replace the PF encoder sensor PCB ASSY 6 Paper feed motor defective Replace the paper feed motor Unable to Init 91 LCD Step Cause Solution 1 Foreign materials inside the engine unit Remove foreign materials 2 Switching lever guide out of place Repos...

Page 94: ...pecification Unable to Init 92 LCD Step Cause Solution 1 Switching lever guide defective Replace the switching lever guide 2 ASF drive ASSY defective Replace the ASF drive ASSY 3 Engine unit defective Replace the engine unit 4 Main PCB defective Replace the main PCB ASSY Check for a Printable Disc LCD Step Cause Solution 1 Paper width sensor defective Replace the carriage PCB ASSY 2 Main PCB defec...

Page 95: ...ailure Check the connection and reconnect the harness 4 Panel PCB defective Replace the panel PCB ASSY 5 Rubber key defective Replace the rubber key 6 Broken boss on the document scanner unit which presses the document scanner open actuator Replace the document scanner unit 7 Main PCB defective Replace the main PCB ASSY DOCUMENT JAM LCD Step Cause Solution 1 Document scanning position actuator cau...

Page 96: ...t of place Set the document scanning position actuator into place 3 Document scanning position sensor harness connection failure Check the connection and reconnect the harness 4 Document scanning position sensor defective Replace the document scanning position sensor PCB ASSY 5 ADF motor defective Replace the ADF motor 6 ADF unit defective Replace the ADF unit 7 Main PCB defective Replace the main...

Page 97: ...ble to Scan A7 LCD Step Cause Solution 1 CIS type data mismatch Specify the CIS type with Function code 59 Refer to Chapter 5 Section 1 4 18 2 Main PCB defective Replace the main PCB ASSY Unable to Init A8 LCD Step Cause Solution 1 Program malfunctioning Reload firmware to the main PCB Refer to Chapter 4 Section 2 1 2 Main PCB defective Replace the main PCB ASSY ...

Page 98: ...tion failure Check the connection and reconnect the harness 2 Document scanner unit defective Replace the document scanner unit 3 Main PCB defective Replace the main PCB ASSY Unable to Scan BD LCD Step Cause Solution 1 Black level data failure Use Function code 55 Refer to Chapter 5 Section 1 4 16 2 White reference film stained Replace the document scanner unit 3 Main PCB defective Replace the mai...

Page 99: ...dress not registered Error Code E3 Failed to get a wireless LAN MAC address Unable to Init DF LCD Unable to Init E0 LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY MACHINE ERROR E2 LCD MACHINE ERROR E3 LCD Step Cause Solution 1 Wireless LAN PCB harness connection failure Check the connection and reconnect the harness 2 Wireless LAN PCB defective Replace the wireless LAN PCB ...

Page 100: ... PCB ASSY DOCUMENT JAM LCD Step Cause Solution 1 Document detection actuator out of place Set the document detection actuator into place 2 Document detection sensor defective Replace the document detection sensor PCB ASSY 3 Main PCB defective Replace the main PCB ASSY Unable to Init EC LCD Step Cause Solution 1 LCD flat cable connection failure Check the connection and reconnect the flat cable 2 L...

Page 101: ...ction failure Check the connection and reconnect the harness 2 Touch panel defective Replace the LCD unit 3 Main PCB defective Replace the main PCB ASSY Unable to Init F0 LCD Step Cause Solution 1 Program malfunctioning Reload firmware Refer to Chapter 4 Section 2 1 2 Main PCB defective Replace the main PCB ASSY Unable to Init FE LCD Step Cause Solution 1 Program malfunctioning Reload firmware Ref...

Page 102: ...he recording paper weight is 64 to 120 g m2 Check that the disc guide is closed Clean the paper feed roller Step Cause Solution 1 ASF motor harness connection failure Check the connection and reconnect the harness 2 Registration actuator defective Check and reposition the registration actuator 3 Paper tray defective Replace the paper tray 4 CR encoder strip stained Replace the CR encoder strip 5 P...

Page 103: ... materials 3 Paper feed motor harness connection failure Check the connection and reconnect the harness 4 Switching lever guide defective Replace the switching lever guide 5 CR encoder strip stained Replace the CR encoder strip 6 CR encoder sensor defective Replace the carriage PCB ASSY 7 Disc guide sensor defective Replace the disc guide sensor ASSY 8 Pressure roller release sensor defective Repl...

Page 104: ...ess connection failure Check the connection and reconnect the harness 3 ASF motor defective Replace the ASF drive ASSY 4 Paper feed motor defective Replace the paper feed motor 5 Registration sensor defective Replace the registration sensor PCB ASSY 6 Paper width sensor defective Replace the carriage PCB ASSY 7 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Foreign materials in...

Page 105: ...s in the recording paper path Remove foreign materials 2 Registration actuator caught on the surrounding parts Check and reposition the registration actuator 3 Paper ejection roller worn out Replace the engine unit 4 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Foreign materials in the recording paper path Remove foreign materials 2 Inner chute defective Replace the inner chu...

Page 106: ...d or broken Replace the disc tray 2 Foreign materials in the recording paper path or around the maintenance unit Remove foreign materials 3 Chute cover not mounted correctly Reposition the chute cover 4 Registration actuator caught on the surrounding parts Check and reposition the registration actuator 5 CR encoder strip stained Replace the CR encoder strip 6 Engine unit defective Replace the engi...

Page 107: ...erform head cleaning Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit see below 2 Leveler roller LR stained Clean the leveler roller ASSY with Function code 70 Refer to Chapter 5 Section 1 4 25 3 Paper pull in rollers heavily contaminated Replace the paper pull in roller holder ASSY 4 Other related rollers heavily contaminated Replace the engine unit Maintenance unit ...

Page 108: ... on the disc tray Print on several sheets of blank paper to clean the rollers Clean the platen Perform head cleaning Clean the disc tray Check the setting of the disc print area Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Chapter 2 Section 4 2 6 2 CR encoder strip stained Replace the CR encoder strip 3 Engine unit defective Replace the engine unit ...

Page 109: ...sh Ink splash Print edges not aligned Random missing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separated lines over the whole page Overlapping lines at the trailing edge of the recording paper Separatedlines at the trailing edge of the recording paper Characters having shadows ghost Traces of paper pull in rollers Dirt on the paper ...

Page 110: ...t Replace the ink refill ASSY 5 Main drain tube bent Replace the main drain tube 6 Carriage PCB defective Replace the carriage PCB ASSY 7 Maintenance unit defective Replace the maintenance unit 8 Print head defective Replace the head carriage unit 9 Main PCB defective Replace the main PCB ASSY User Check Check whether ink cartridges are properly loaded into the correct color slots Step Cause Solut...

Page 111: ...nit 7 Print head defective Replace the head carriage unit 8 Main PCB defective Replace the main PCB ASSY User Check Check whether the recording paper being used is within the specification Check whether the paper type setting is correct Replace the ink cartridge s Perform head cleaning Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Chapter 2 Section 4 2 6 2...

Page 112: ...o Chapter 5 Section 1 4 2 4 Carriage PCB defective Replace the carriage PCB ASSY 5 Maintenance unit defective Replace the maintenance unit 6 Print head defective Replace the head carriage unit 7 Power supply PCB defective Replace the power supply PCB ASSY 8 Main PCB defective Replace the main PCB ASSY User Check Check whether the recording paper being used is thicker than the specified limit Perfo...

Page 113: ...head cleaning Print on several sheets of blank paper to clean the related rollers Clean the platen Step Cause Solution 1 Recording paper path contaminated Clean the recording paper path 2 Carriage rail dented Replace the engine unit Step Cause Solution 1 CR encoder strip stained or scratched Replace the CR encoder strip 2 Carriage rail dented Replace the engine unit ...

Page 114: ...ead carriage unit 6 Power supply PCB defective Replace the power supply PCB ASSY 7 Main PCB defective Replace the main PCB ASSY User Check Check whether the recording paper being used is thicker than the specified limit Step Cause Solution 1 Vertical print lines not aligned Adjust vertical print lines with Function code 65 Refer to Chapter 5 Section 1 4 21 2 Inclination of head not adjusted Adjust...

Page 115: ...eaning Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Chapter 2 Section 4 2 6 2 Inclination of head not adjusted Adjust the inclination of the head carriage unit Refer to Chapter 4 Section 1 4 3 Head calibration data not written Perform head calibration with Function code 02 Refer to Chapter 5 Section 1 4 2 4 Paper feeding correction value not updated Updat...

Page 116: ...he head carriage unit 4 Print head defective Replace the head carriage unit User Check Perform head cleaning Step Cause Solution 1 Inclination of the head not adjusted Adjust inclination of the head Refer to Chapter 4 Section 1 4 2 Head calibration data not written Perform head calibration with Function code 02 Refer to Chapter 5 Section 1 4 2 3 Paper feeding correction value not updated Update th...

Page 117: ... code 58 Refer to Chapter 5 Section 1 4 17 4 PF encoder disc stained or scratched Replace the PF encoder disc and clean the flushing guide Refer to Chapter 3 Section 1 5 Print head defective Replace the head carriage unit 6 Main PCB defective Replace the main PCB ASSY User Check Perform head cleaning Step Cause Solution 1 Paper feeding correction value not updated Update the paper feeding correcti...

Page 118: ...gine unit defective Replace the engine unit 4 Main PCB defective Replace the main PCB ASSY User Check Perform head cleaning Step Cause Solution 1 Paper feeding correction value not updated Update the paper feeding correction value with Function code 58 Refer to Chapter 5 Section 1 4 17 2 Vertical print lines not aligned Align vertical print lines with Function code 65 Refer to Chapter 5 Section 1 ...

Page 119: ...ether the recording paper being used is not folded Check that recording paper is loaded correctly in the paper tray Perform head cleaning Print on several sheets of blank paper to clean the related rollers Clean the platen Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Chapter 2 Section 4 2 6 2 Leveler roller LR stained Clean the leveler roller ASSY with Fu...

Page 120: ...he paper tray Print on several sheets of blank paper to clean the related rollers Clean the platen Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Chapter 2 Section 4 2 6 2 Leveler roller LR stained Clean the leveler roller ASSY with Function code 70 Refer to Chapter 5 Section 1 4 25 3 Rollers heavily contaminated Replace the engine unit ...

Page 121: ...w each procedure in the order of the number described in the Step column in the tables below 4 4 1 Cannot print data User Check Check that the USB cable or LAN cable is not damaged Check that the correct machine is selected if you have an interface switching device Check the descriptions of the software setting in the user s guide Revert the settings to the factory defaults Refer to the user s gui...

Page 122: ...rough network connection User Check Check the descriptions in the network user s guide Reset the network settings Refer to the user s guide Step Cause Solution 1 Wireless LAN PCB defective Replace the wireless LAN PCB ASSY 2 Main PCB defective Replace the main PCB ASSY ...

Page 123: ...ing position actuator out of place Set the document scanning position actuator into place 3 ADF motor harness connection failure Check the connection and reconnect the harness 4 Document detection sensor harness connection failure Check the connection and reconnect the harness 5 Document detection sensor defective Replace the document detection sensor PCB ASSY 6 Document separation roller defectiv...

Page 124: ...heck the connection and reconnect the harness 3 Document scanning position sensor defective Replace the document scanning position sensor PCB ASSY 4 ADF motor defective Replace the ADF motor 5 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Foreign materials inside the ADF Remove foreign materials 2 Document scanning position actuator caught on the surrounding parts Check and re...

Page 125: ...ed correctly in the ADF unit Check that the document guides match the document size Check that documents are not curled Step Cause Solution 1 Document separation roller worn out Replace the document separation roller ASSY 2 Document feed rollers worn out Replace the document feed rollers ...

Page 126: ...streaks White vertical streaks Tinged over the whole page User Check Check if the contrast is set to Light Clean the scanner glass or ADF glass Step Cause Solution 1 White level data defective Obtain the white level data with Function code 55 Refer to Chapter 5 Section 1 4 16 2 CIS unit defective Replace the document scanner unit 5 Main PCB defective Replace the main PCB ASSY ...

Page 127: ...scanning position actuator Step Cause Solution 1 Scanning start position out of alignment Adjust the scanning start position with Function code 54 Refer to Chapter 5 Section 1 4 15 2 CIS unit defective Replace the document scanner unit User Check Check if the contrast is set to Dark Avoid placing the machine in an environment where it will be subjected to direct sunlight Step Cause Solution 1 Whit...

Page 128: ...h Function code 55 Refer to Chapter 5 Section 1 4 16 2 CIS unit defective Replace the document scanner unit 3 Main PCB defective Replace the main PCB ASSY User Check Check whether the ADF glass or scanner glass is stained Step Cause Solution 1 CIS unit defective Replace the document scanner unit User Check Check whether the ADF glass or scanner glass is stained Step Cause Solution 1 White referenc...

Page 129: ...e ADF glass or scanner glass is stained Step Cause Solution 1 White level data defective Obtain the white level data with Function code 55 Refer to Chapter 5 Section 1 4 16 2 CIS unit defective Replace the document scanner unit 3 Main PCB defective Replace the main PCB ASSY ...

Page 130: ...ss 2 Document scanner motor defective Replace the document scanner unit 3 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Document scanner unit defective Replace the document scanner unit Step Cause Solution 1 Document scanner motor harness connection failure Check the connection and reconnect the harness 2 Document scanner motor defective Replace the document scanner unit 3 ADF...

Page 131: ...re Check the connection and reconnect the harness 4 LCD defective Replace the LCD unit 5 Power supply PCB defective Replace the power supply PCB ASSY 6 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Rubber key s not set in place Reposition the control panel ASSY 2 Panel harness connection failure Check the connection and reconnect the harness 3 Touch panel alignment off Adjust ...

Page 132: ...Replace the panel PCB ASSY 5 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Touch panel alignment off For models with touch panel Adjust the touch panel with Function code 78 Refer to Chapter 5 Section 1 4 30 2 Touch panel harness connection failure Check the connection and reconnect the harness 3 Touch panel defective Replace the LCD unit 4 Main PCB defective Replace the main ...

Page 133: ...in the socket Check the dial mode settings again Step Cause Solution 1 Connection failure of the MJ LINE harness Check the connection and reconnect the harness 2 Rubber key s defective Replace the rubber key s 3 Panel PCB defective Replace the panel PCB ASSY 4 MJ PCB defective Replace the MJ PCB ASSY 5 CIS unit defective Replace the document scanner unit 6 Main PCB defective Replace the main PCB A...

Page 134: ...9 5 Receive mode cannot be changed User Check Turn the BT Call Sign mode OFF Turn the Distinctive ring mode OFF 4 9 6 Caller ID not displayed Step Cause Solution 1 Connection failure of the MJ LINE harness Check the connection and reconnect the harness 2 MJ PCB defective Replace the MJ PCB ASSY 3 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 MJ PCB defective Replace the MJ PCB...

Page 135: ...onnection failure Check the connection and reconnect the harness 3 LCD flat cable connection failure Check the connection and reconnect the flat cable 4 LCD defective Replace the LCD unit 5 Panel PCB defective Replace the panel PCB ASSY 6 Power supply PCB defective Replace the power supply PCB ASSY 7 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 CIS flat cable connection failu...

Page 136: ...power off and on Format the memory card Load the latest firmware 4 10 5 Internal memory errors User Check Delete the stored data Turn the power off and on 4 10 6 Cannot load firmware User Check Turn the power off and on Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Main PCB defective Repla...

Page 137: ...word Reset the password with Function code 01 Refer to Chapter 5 Section 1 4 1 2 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Printing with black ink only enabled with Function code 88 Set selector 3 on AMS04 to 0 with Function code 88 referring to Chapter 5 Section 1 4 33 2 Ink remaining sensor defective Replace the ink refill ASSY 3 Main PCB defective Replace the main PCB A...

Page 138: ...lso take care not to touch the conductor sections on the flat cables 4 Be sure to reinsert self tapping screws correctly if removed 5 Tighten screws to the torque values listed on the next page 6 When connecting or disconnecting cable connectors hold the connector bodies not the wires If the connector has a lock always slide the connector lock to unlock it 7 Before reassembly apply the specified l...

Page 139: ...h them immediately and thoroughly with water If left untreated the eyes may become bloodshot or mildly inflamed If you feel any discomfort consult a doctor immediately If ink gets into your mouth immediately spit it out and consult a doctor 12 CAUTION DOUBLE POLE NEUTRAL FUSING 13 After completion of reassembly it is recommended that the dielectric voltage withstand test and continuity test be con...

Page 140: ...3 3 Confidential 2 PACKING ...

Page 141: ...ind Taptite bind B Taptite bind B M4x12 Taptite cup B Taptite cup B M3x10 Screw bind M3x6 Screw bind M2 6x4 Screw bind M2x12 Taptite cup B M3x8 Taptite cup S Taptite cup S M3x6 Taptite cup S M3x10 Screw pan S P washer M3x6 Screw pan washer Screw pan washer M4x8 DB ...

Page 142: ... wire for touch panel 2 Taptite cup S M3x6 1 0 35 0 05 3 5 0 5 3 73 LCD unit Taptite cup B M3x8 2 0 40 0 05 4 0 5 3 75 Front cover Together with upper cover Taptite bind B M4x12 1 0 85 0 05 8 5 0 5 3 76 Upper cover Taptite bind B M4x12 4 0 85 0 05 8 5 0 5 3 80 Main PCB shield Taptite cup S M3x6 4 3 3 0 35 0 05 3 5 0 5 3 82 Main PCB Taptite cup S M3x6 1 3 4 0 35 0 05 3 5 0 5 Main PCB frame Together...

Page 143: ...guide rail top face 36 2 mm diameter ball Total of 116 36 mg CR frame top face 36 2 mm diameter ball Total of 116 36 mg CR frame inner side of the rear upright edge 46 2 mm diameter ball Total of 148 46 mg inner side of the front upright edge 46 2 mm diameter ball Total of 148 46 mg CR guide rail bottom face 6 1 mm diameter ball Molykote EM 30LP Dow Corning Document pick up roller 2 2 mm diameter ...

Page 144: ...rease Permalub BAN 5 to the lubrication point below Leveller roller LR ASSY Apply a 1 mm diameter ball of grease FLOIL BG1319 to each of the lubrication points below 3_117 Apply grease here Switching lever guide 3_120 Apply grease to these 2 points Leveler roller LR ASSY ...

Page 145: ...Before applying grease wipe dust or dirt off the lubrication area with an alcohol soaked cloth 3 Move the head carriage unit from the left to the right ends of its travel to spread the applied grease on the CR guide rail and CR frame mm 57 25 0 5 CR guide rail Lubrication points Lubrication points 6 0 57 1 CR frame Apply grease to these 36 points Apply grease to these 36 points Home position of he...

Page 146: ...avel 2 Before applying grease wipe dust or dirt off the lubrication area with an alcohol soaked cloth 3 Move the head carriage unit from the left to the right ends of its travel to spread the applied grease on the CR frame 34 8 5 2 4 1 5 2 34 8 13 15 mm CR frame CR frame CR guide rail Apply grease to these 46 points Apply grease to these 46 points Home position of head carriage unit 5 65 0 5 3 7 0...

Page 147: ... Apply a 2 mm diameter ball of grease Molykote EM 30LP to each of the lubrication points below CR frame CR guide rail Apply grease to these 3 points Apply grease to these 3 points 3 5 0 5 20 1 30 1 50 1 22 1 35 1 40 1 3 5 4 0 0 5 1 0 3_005 mm Viewed from the bottom Right 3_005_1 Document pick up roller Document roller holder Apply grease here Apply grease here Document separation roller ...

Page 148: ...all of grease Molykote EM 30LP to each of the grooves through which the bosses of the disc guide slide 3_006 Paper pull in roller L Rib Apply grease here Paper pull in gear Paper pull in roller R Engine unit Bottom side Apply grease here Apply grease here Apply grease here Apply grease here 3_007 Disc guide cover Boss of the disc guide Front Viewed from the bottom Disc guide ...

Page 149: ...paper guide Apply a 1 mm diameter ball of grease Molykote EM 30LP to each of the joints between the outer paper guide and the switchback roller shaft 3_101a Hook Outer paper guide Front Hook Apply grease here Apply grease here ...

Page 150: ...EARS Maintenance unit ADF drive unit 1 3 2 3 1 2 3 ASF SWITCHING GEAR A ASF SWITCHING GEAR B GEAR RETAINING RING Name of gears LX6797 LX3420 LX3421 3_060a Left Rear 1 2 3 4 GCT FNG IGCT GCT 5GRCTCVKQP TQNNGT IGCT 1WVGT 0COG QH IGCTU 2 ...

Page 151: ...able guide Boss Boss Grounding wire 1 3_008 Upper cover Document detection sensor harness 1 and document scanning position sensor harness 1 which are taped together To be routed on the harness spacer Top of the harness spacer ADF motor harness and its grounding wire 1 Document scanning position sensor harness red 1 Document detection sensor harness white 1 ADF motor harness 1 Document scanner moto...

Page 152: ...3 15 Confidential 2 CIS flat cable Cable guides Flat core CIS flat cable Cable guide 3_009 Upper cover Lock arm ...

Page 153: ...ADF unit Document detection sensor harness 1 and ADF motor harness 1 3_010 ADF unit Bottom side Cable guide a Document detection sensor harness white Document detection sensor PCB ASSY ADF motor harness Cable guide b ADF harness ASSY Document detection actuator ...

Page 154: ...harness and document scanning position sensor harness 3_011 ADF harness ASSY ADF unit Document scanning position actuator Cable guide c Cable guide d Document scanning position sensor PCB ASSY Document scanning position sensor harness red Document detection sensor harness white Document scanning position sensor harness red ADF motor harness blue Grounding wire ...

Page 155: ...3 18 Confidential 5 Upper cover Speaker harness 3_012 Main PCB Cable guide Speaker Cable guide Speaker harness Upper cover Front ...

Page 156: ...r cover ASF motor harness Carriage motor harness Paper feed motor harness Power supply harness MJ LINE harness and MJ EXT harness Main PCB 3_013 Carriage motor harness ASF motor harness MJ LINE harness yellow Section X MJ EXT harness black Paper feed motor harness Power supply harness Lower cover PF registration sensor harness ASSY ...

Page 157: ...r harness ASF motor harness Paper feed motor harness MJ LINE harness and MJ EXT harness 3_014 Carriage motor harness SDAA cover 1 ASF motor harness MJ LINE harness 1 yellow PF registration sensor harness ASSY Left Paper feed motor harness MJ EXT harness 1 black Grounding wire Wireless LAN PCB harness Main PCB PF registration sensor harness ASSY Power supply harness ...

Page 158: ...ght end f in here Power cord Right Fit left end g over here MJ shield Lower PS MJ frame Power supply PCB PS PCB insulator Ferrite core 2 Outwardly bent section of the power supply shield 3_015 Left Cable guide on the MJ PCB insulator Lock Power supply harness Front rib of the lower PS MJ frame The front end of the power supply shield should be set inside the front rib of the lower PS MJ frame Powe...

Page 159: ...CB 1 MJ EXT harness 1 black Power supply harness Power supply shield Power supply PCB MJ LINE harness 1 yellow Cable guides Power cord Ferrite core 2 3_018 Ferrite core Power inlet MJ PCB 1 MJ EXT harness 1 black Power supply harness Power supply shield MJ LINE harness 1 yellow Cable guides Power cord Power supply PCB Ferrite core 2 ...

Page 160: ...Confidential 9 On the tube support plate Carriage flat cables 3_019 Carriage flat cables Ferrite core Folded section Pocket Lower cover Boss Cable guides Tube cable guide Tube support plate Tube support wire ...

Page 161: ... yellow and cyan ink tubes from the top Note Make sure that all of the four ink supply tubes are routed in front of the guide boss as shown above 10 On the tube support plate and head carriage unit Ink supply tubes 3_020 Lower cover Sponge Tube guides Rear Tube support plate Bent section of tube support wire Black Yellow Cyan Magenta Black Yellow Cyan Magenta Tube clamp 1 Tube clamp 2 3_021 Head j...

Page 162: ...harness Purge cam switch harness Lower cover Ink cartridge cover sensor ASSY Ink cartridge cover sensor harness ASF motor harness Right Ferrite core of carriage motor harness Purge cam switch harness Ferrite core of ASF motor harness ASF encoder sensor harness Pressure roller release sensor harness ASF motor harness ASF encoder disc ASF motor encoder PCB ASF motor ...

Page 163: ...or harness PF encoder disc PF encoder sensor PCB ASSY CR guide rail Lower cover Registration sensor harness PF encoder sensor harness PF registration sensor harness ASSY Paper feed motor harness PF registration sensor harness ASSY PF encoder sensor PCB Ferrite core Paper feed motor harness Latch PF encoder sensor harness Paper feed motor harness threaded through the cutout provided in the encoder ...

Page 164: ...rness Power supply harness PF registration sensor harness Carriage motor harness Carriage flat cable 4 Carriage flat cable 2 High yield ink cartridge sensor flat cable Ink cartridge cover sensor harness Ink remaining sensor flat cable Ink cartridge detection sensor flat cable Purge cam switch harness ASF encoder harness Pressure roller release sensor harness Carriage flat cable 1 ...

Page 165: ...㩷㪡㪸㫄㩷㪺㫃㪼㪸㫉㩷㪺㫆㫍㪼㫉㪌㪆㪌㪐㪅㪈㪇㩷㪬㫇㫇㪼㫉㩷㪺㫆㫍㪼㫉㪉㪇㪆㪉㪇㪐㪅㪌㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㫊㫇㫆㫅㪾㪼㩷㪘㪪㪪㪰㪈㪇㪆㪈㪇㪐㪅㪍㩷㪘㪛㪝㩷㪺㫆㫍㪼㫉㩷㪘㪪㪪㪰㪌㪆㪌㪐㪅㪍㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㫉㪼㫀㫅㪽㫆㫉㪺㪼㫄㪼㫅㫋㩷㫇㫃㪸㫋㪼㪈㪇㪆㪈㪇㪐㪅㪍㩷㪜㫁㪼㪺㫋㫀㫆㫅㩷㪽㫀㫃㫄㫊㪈㪇㪆㪉㪇㪐㪅㪍㩷㪘㪛㪝㩷㫌㫅㫀㫋㪈㪌㪆㪉㪇㪐㪅㪍㩷㪘㪛㪝㩷㫊㪼㫇㪸㫉㪸㫋㫀㫆㫅㩷㪿㫆㫃㪻㪼㫉㩷㪆㩷㪘㪛㪝㩷㫊㪼㫇㪸㫉㪸㫋㫀㫆㫅㩷㫊㫇㫉㫀㫅㪾㩷㪌㪆㪈㪇㪐㪅㪍㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㪺㫆㫍㪼㫉㪈㪇㪆㪈㪇㪐㪅㪍㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㪻㪼㫋㪼㪺㫋㫀㫆㫅㩷㫊㪼㫅㫊㫆㫉㩷㪧㪚㪙㩷㪘㪪㪪㪰㪈㪌㪆㪉㪇㪐㪅㪍㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㫉㫆㫃㫃㪼㫉㩷㪿㫆㫃㪻㪼㫉㪌㪆㪈㪇㪐㪅㪍㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㫇㫀㪺㫂㪄㫌㫇㩷㫉㫆㫃㫃㪼㫉㩷㪆㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㫊㪼㫇㪸㫉㪸㫋...

Page 166: ... 㪐㪅㪈㪎㩷㪚㪿㫌㫋㪼㩷㪺㫆㫍㪼㫉㪈㪇㪆㪈㪇㪐㪅㪈㪎㩷㪤㪸㫀㫅㫋㪼㫅㪸㫅㪺㪼㩷㫌㫅㫀㫋㪈㪌㪆㪉㪇㪐㪅㪈㪎㩷㪘㪪㪝㩷㪻㫉㫀㫍㪼㩷㪘㪪㪪㪰㪈㪇㪆㪈㪇㪐㪅㪈㪎㩷㪚㪸㫉㫉㫀㪸㪾㪼㩷㫄㫆㫋㫆㫉㩷㪆㩷㪤㫆㫋㫆㫉㩷㪹㫉㪸㪺㫂㪼㫋㪈㪇㪆㪈㪇㪐㪅㪈㪎㩷㪩㪼㪾㫀㫊㫋㫉㪸㫋㫀㫆㫅㩷㫊㪼㫅㫊㫆㫉㩷㪿㫆㫃㪻㪼㫉㪌㪆㪌㪐㪅㪈㪎㩷㪩㪼㪾㫀㫊㫋㫉㪸㫋㫀㫆㫅㩷㫊㪼㫅㫊㫆㫉㩷㪧㪚㪙㩷㪘㪪㪪㪰㪈㪇㪆㪌㪐㪅㪈㪎㩷㪠㫅㫅㪼㫉㩷㪺㪿㫌㫋㪼㩷㪘㪪㪪㪰㪌㪆㪈㪇㪐㪅㪈㪎㩷㪧㫉㪼㫊㫊㫌㫉㪼㩷㫉㫆㫃㫃㪼㫉㩷㫉㪼㫃㪼㪸㫊㪼㩷㫊㪼㫅㫊㫆㫉㩷㪧㪚㪙㩷㪘㪪㪪㪰㪌㪆㪈㪇㪐㪅㪈㪏㩷㪛㫀㫊㪺㩷㪾㫌㫀㪻㪼㩷㫊㫇㫉㫀㫅㪾㪌㪆㪈㪇㪐㪅㪈㪏㩷㪛㫀㫊㪺㩷㪾㫌㫀㪻㪼㪌㪆㪈㪇㪐㪅㪈㪏㩷㪛㫀㫊㪺㩷㪾㫌㫀㪻㪼㩷㫊㫎㫀㫋㪺㪿㪌㪆㪈㪇㪐㪅㪈㪋㩷㪫㫌㪹㪼㩷㫊㫌㫇㫇㫆㫉㫋㩷㫇㫃㪸㫋㪼㪍㪇㪆㪍㪇㪐㪅㪈㪋㩷㪚㪸...

Page 167: ...eceiver machine does not support the color function the sender machine cannot transfer color data resulting in an error Transferring faxes to another fax machine Operating Procedure 1 Press the Stop Exit key to interrupt the error if displayed temporarily 2 Press the Menu key 3 Press the or key to choose Service 4 Press the OK key TIP For models with touch panel you may press the Service key 5 Pre...

Page 168: ...y 9 Press the or key to choose PC Fax Receive 10 Press the OK key TIP For models with touch panel you may press the PC Fax Receive key 11 If the Run PC Fax on your computer appears on the LCD press the OK key 12 Click Start All Programs Brother MFC XXXX PC FAX Receiving Receive Wait for the PC Fax Receiving dialog box to appear Confirm the message and click OK The PC FAX icon appears in your PC ta...

Page 169: ...tion machine specifications data etc User setting information telephone directory password station ID transfer information telephone area code user settings etc Other data Received fax data ICM OGM data etc Note that the following information cannot be backed up MAC address Call and caller ID records Activity report Fax data to be sent by delayed timer redialing and polling Operating Procedure Ref...

Page 170: ...he external telephone set from the external telephone line jack 1 if connected if not connected remove the EXT cap 1 2 Remove the protective part for paper tray and the paper tray ASSY 3 Remove the disc tray 4 and memory cards 5 if inserted in the machine then store them 1 For MFC only 2 For wired LAN enabled models 3 For models supporting PictBridge USB flash memory drive 4 For disc printing mode...

Page 171: ...fidential 4 Open the ink cartridge cover remove all four ink cartridges and set the protective part instead Check that the right hand latch fits in the hole provided in the ink refill ASSY Protective part 3_026 ...

Page 172: ...am Clear Cover 1 Open the jam clear cover 2 Lightly press the right hand end viewed from the rear of the jam clear cover inwards to release the boss then remove the jam clear cover 3_027 Boss Upper cover Jam clear cover Rear ...

Page 173: ... unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables Note During the removal or installation job for the head carriage unit take care not to contaminate the CR encoder strip or PF encoder disc with ink or grease Note If you replace the head carriage unit also replace the ink cartridges This is because sufficie...

Page 174: ...ch the top of the scanner cover support is fitted in order to widen the section and pull out the boss provided on the top left of the support to the right and towards you Assembling Note When setting the top of the scanner cover support into place press the rib provided on the underside of the document scanner unit outwards as shown above 3_029 Rib Upper cover Scanner cover support Scanner cover s...

Page 175: ...indicated by arrows in the figure below and lifting up those covers For easier removal start from the rear and finally pull out the tabs Note When removing the harness cover turn the scanner cover support upright for easier removal 3_030 Upper cover Harness cover CIS flat cable cover Tab Lower cover Tab Tab Tab Document scanner unit ...

Page 176: ... Insert the tip of a flat screwdriver into the square hole provided in the head cover to release the latch in the direction of the arrow then release other three latches and lift up the head cover PF encoder disc Upper cover 3_031 Head carriage unit Upper cover 3_032 Tabs Head cover Square opening Latch Latches Head carriage unit Carriage PCB ASSY Latch ...

Page 177: ...k spring and slightly pull up the front end of the carriage PCB Then take the carriage flat cables out of the cable guide shown on page 3 48 on the head carriage unit and release the hole provided in the film from the boss shown below 11 Take the carriage PCB ASSY out of the head carriage unit and put it on the upper cover in front of the head carriage unit Upper cover 3_033 Carriage PCB ASSY Carr...

Page 178: ...on the section where the head joint was mounted with a clean lint free cloth 14 Remove the head joint rubber that is a part of the head carriage unit but may come off with the head joint and put it on a clean vinyl sheet while taking care not to contaminate it Assembling Note Make sure that all of the four ink supply tubes are routed in front of the guide boss as shown above Head carriage unit Upp...

Page 179: ...ey and the idle pulley Note When removing the CR timing belt do not touch the CR encoder strip or the lubrication area on the engine unit with your hands or with the CR timing belt Carriage motor pulley CR timing belt Idle pulley Idle pulley holder Idle pulley spring Head carriage unit LR positioning jig 3_035 Idle pulley Idle pulley Idle pulley holder CR timing belt CR encoder strip Upper cover P...

Page 180: ...ide rail through the two cutouts then release the front end from the CR frame and take the head carriage unit up and out of the machine Note Do not touch the head nozzles the printing ends or ink supply ports to which ink supply tubes are connected of the print head doing so will not only stain your hands with ink but also damage the nozzles and supply ports If you do touch them though clean them ...

Page 181: ...lt from the head carriage unit 22 Press the rear ends of the leveller roller LR ASSY inwards and take them out through the two cutouts provided in the CR guide rail CR guide rail 3_038 Upper cover Cutouts Leveler roller LR ASSY LR positioning jig ...

Page 182: ...riage unit respectively When you remove the head carriage unit and store it separately from the machine remove the property label bar code label from the lower cover and store it together with the head carriage unit If you replace the head carriage unit attach the property label bar code label that comes with the new head carriage unit to the lower cover as shown below ALR7795500000 HEDC6101119 00...

Page 183: ...Assembling Note Mount the head carriage unit using the following steps 1 Set the leveler roller ASSY on the engine unit See page 3 44 2 When mounting a new head carriage unit apply the specified lubricant to the specified points on the unit referring to Section 5 3 When mounting the CR timing belt insert it into the slit provided in the head carriage unit so that the toothed side faces inwards as ...

Page 184: ...ller fitting jig on the head carriage unit vertically and then tilt it towards you as shown below This pushes the leveler roller LR ASSY rearwards and upwards fitting it over the head carriage unit 6 Slide the head carriage unit by hand to check that it moves smoothly If it does not move smoothly the leveler roller LR ASSY is not in place Go back to step 5 Viewed from the bottom Hook 3_039_3 Rear ...

Page 185: ...nit as shown below Make sure that the head carriage unit is secured with the lock spring 12 Connect the head flexible cable to the connector on the carriage PCB and then lock the connector 13 Set the head cover into place 14 If a new head carriage unit is mounted apply the specified lubricant to the specified points on the sliding surface of the CR guide rail and CR frame referring to Section 5 15...

Page 186: ...able do not insert it at an angle After insertion check again that it is not at an angle 2 Release the CIS flat cable from the cable guides 3 Release the grounding wire 1 by removing the screw 1 4 Disconnect the following harnesses from the main PCB ADF motor harness 4 wire 1 Document scanning position sensor harness 3 wire 1 Document detection sensor harness 3 wire 1 Document scanner motor harnes...

Page 187: ... harness ADF motor harness 1 and its grounding wire 1 out of the upper cover 3_042 Upper cover ADF document cover ASSY 1 Document cover ASSY 2 Document scanner unit Document detection sensor harness 1 white Document scanning position sensor harness 1 red Grounding wire 1 Document scanner motor harness ADF motor harness 1 CIS flat cable Scanner cover support 3_043 Upper cover ADF document cover ASS...

Page 188: ...er motor harness and then set the harness spacer 1 For models with ADF Cable guide Cable guide Boss Boss Grounding wire 1 3_008 Upper cover Document detection sensor harness 1 and document scanning position sensor harness 1 which are taped together To be routed on the harness spacer Top of the harness spacer ADF motor harness and its grounding wire 1 Document scanning position sensor harness red 1...

Page 189: ...ollständig geöffnet zu haben schnellen die Scannerscharniere plötzlich und unerwartet mit großer Kraft nach oben Dies ist GEFÄHRLICH 1 For models with ADF 2 For models without ADF Assembling Note If you replace the document scanner unit acquire the white level data and set the CIS scanner area Function code 55 referring to Chapter 5 Section 1 4 16 3_044 Upper cover ADF document cover ASSY 1 Docume...

Page 190: ...3 53 Confidential 10 Remove the five screws from the scanner hinge and take it off the document scanner unit Taptite bind B M4x12 Scanner hinge Document scanner unit 3_045 ...

Page 191: ...e ADF hinge then pull the ADF document cover ASSY 1 or document cover ASSY 2 up and out of the document scanner unit 3 Slightly turn the ADF hinges and remove them from the ADF document cover ASSY 1 or document cover ASSY 2 Assembling Note When mounting the ADF document cover ASSY 1 or document cover ASSY 2 on the document scanner cover put a magazine or a stack of paper about one inch 2 to 3 cm t...

Page 192: ...wdriver lightly press the three latches on the document sponge ASSY 1 inwards in the order of c to e to release them 6 Remove the two hooks of the document sponge ASSY 1 from the retainers of the ADF document cover ASSY 1 to separate the document sponge ASSY 1 For models with ADF 3_047 Right Document sponge ASSY 1 Latch Hooks ADF document cover ASSY 1 Retainers Latch Latch ...

Page 193: ...ar ends of the document pressure bar pull the lock arms outwards to release the document pressure bar The spring also comes off Note When handling the document pressure bar be careful not to stain or scratch the white reference film on the bar Lock arm 3_048 Document pressure bar Spring Rear Lock arm ADF document cover ASSY ...

Page 194: ...ease the hooks from the ADF document cover ASSY The decoration sheet R also comes off 4 Slide the ADF top cover L outwards to release the hooks from the ADF document cover ASSY The decoration sheet L also comes off 3_049 ADF top cover R Hook ADF top cover L Hook Decoration sheet R Decoration sheet L ADF cover ASSY ADF document cover ASSY Hook Hook ...

Page 195: ...right side up 8 Remove the ADF document support 9 With the ADF document support flap being closed first pull out the rear boss and then release the front one Assembling Note When setting the ADF document support flap into place first fit the front boss into the ADF document support and then slide the rear one into it ADF document cover ASSY Retainer Retainer Retainers ADF front cover 3_050 ADF doc...

Page 196: ...om the right end with a flat screwdriver and then remove the ADF back cover 12 Remove the ADF cover ASSY Ejection films 13 Turn the ADF document cover ASSY right side up 14 Remove the four ejection films Note Once removed the ejection films will become unusable and new ones will have to be put back in 3_052 ADF cover ASSY ADF back cover Right ADF document cover ASSY 3_053 ADF document cover ASSY E...

Page 197: ...ver ASSY and the document reinforcement plate 18 Remove two screws c 19 Slightly lift up the left end of the ADF unit slide it to the left to align the square openings with the locks of the document cover ASSY and take the ADF unit up and off the document cover ASSY a b and c Taptite cup B M3x10 3_054 Document reinforcement plate b b c c ADF unit Document cover ASSY a Rear Left Square openings Loc...

Page 198: ... ADF separation holder take care not to let the spring bounce off Scanner hinge support 21 Remove the three screws and take the scanner hinge support off the document cover ASSY 3_055 ADF separation holder ADF separation spring Document cover ASSY 3_056 Scanner hinge support Taptite cup B M3x10 Document cover ASSY ...

Page 199: ... route the document detection sensor harness through cable guide a After taped together with the ADF motor harness it is called ADF harness ASSY Further route the harness ASSY through cable guide b 3_057 Document detection sensor PCB ASSY Left ADF unit Bottom side ADF harness ASSY Rear Lock arm Document detection sensor harness white Cable guide 3_010 ADF unit Bottom side Cable guide a Document de...

Page 200: ...aped together with the ADF harness ASSY further route it through cable guide d 3_058 ADF harness ASSY Bundle of ADF motor harness and its grounding wire document detection sensor harness and document scanning position sensor harness ADF unit Document scanning position sensor PCB ASSY Lock arm Left Document scanning position sensor harness red ADF drive unit Rear ADF motor 3_011 ADF harness ASSY AD...

Page 201: ...otor harness to the motor and route it through two cable guides x as shown above Secure the ADF motor together with the grounding wire to the ADF drive unit with the screw 3_059 ADF harness ASSY Bundle of ADF motor harness and its grounding wire document detection sensor harness and document scanning position sensor harness ADF motor harness ADF motor harness ADF motor ADF drive unit ADF motor Rea...

Page 202: ... ASSY Bundle of ADF motor harness and its grounding wire document detection sensor harness and document scanning position sensor harness Left Gear 31 Idle gear 56 Gear 36 54 Rear Separation roller gear Outer ADF unit Latch Latch Bushings Document feed roller 2 Document feed roller 1 3_061 ADF harness ASSY Bundle of ADF motor harness and its grounding wire document detection sensor harness and docu...

Page 203: ...ive unit on the ADF unit pass the ADF harness ASSY through the opening see above provided in the ADF unit and route it through cable guide b shown on page 3 62 on the underside of the ADF unit When mounting the ADF drive unit route the ADF motor harness and its grounding wire through cable guides x shown on page 3 64 ADF unit Separation roller gear Inner Opening Taptite cup B M3x10 ADF drive unit ...

Page 204: ...36 Remove the document pick up roller and document separation roller from the document roller holder Assembling Note Before mounting the document roller holder on the ADF unit apply the specified lubricant to the roller shafts referring to Section 5 in this chapter Document roller holder Tabs Document pick up roller Document roller holder Apply grease here Apply grease here Document separation rol...

Page 205: ...After disconnecting the flat cable check that it is not damaged at its end or short circuited When connecting the flat cable do not insert it at an angle After insertion check again that it is not at an angle 5 Models with touch panel Release the grounding wire 1 by removing screw b 1 and remove it from the cable guides MFC with touch panel Assembling Notes Route the panel harness touch panel harn...

Page 206: ...nel 3_064_MFCJ430W a Upper cover Control panel ASSY LCD flat cable Panel harness a a a Taptite cup B M3x10 3_064_DCPJ525W a b Upper cover Control panel ASSY Grounding wire 1 LCD flat cable Touch panel harness 1 Panel harness a a a Taptite cup B M3x10 b Taptite cup S M3x6 1 ...

Page 207: ...keys DCP Remove the rubber key 5 Release latch z provided on the control panel base and remove the document scanner open actuator together with its spring 6 MFC without touch panel Remove the LCD unit 7 DCP Remove the EX panel plate MFC with touch panel 1 For models with touch panel 2 For models with touch panel 1 9 inch LCD Rubber key L Panel harness Panel PCB ASSY Rubber key R Actuator spring La...

Page 208: ...tuator Latch z Latches x Latches y Latches Tabs Tabs Panel harness Panel PCB ASSY Rubber key Actuator spring Latch z Document scanner open actuator Tab Latch z Latches x Grounding wire 1 Control panel base Bottom side LCD flat cable Touch panel harness 1 Tab LED harness 2 EX panel plate 3_065_DCPJ525W 1 For models with touch panel 2 For models with touch panel 1 9 inch LCD ...

Page 209: ...e previous page Make sure that the cable linking the two PCBs is threaded through the cable guide as shown below MFC with touch panel 1 For models with touch panel 2 For models with touch panel 1 9 inch LCD MFC without touch panel 3_066_MFCJ825DW Cable guide Viewed from the bottom Panel PCB ASSY Grounding wire LCD flat cable Touch panel harness 1 Panel harness Control panel base LED harness 2 3_06...

Page 210: ... the LCD unit out of the control panel base 1 For models with touch panel 3_066_DCPJ525W Viewed from the bottom Panel PCB ASSY Grounding wire 1 LCD flat cable Touch panel harness 1 Panel harness Control panel base LED harness 2 Cable guides LCD flat cable Touch panel harness 1 LCD unit Grounding wire 1 Control panel base Pawls Taptite cup B M3x8 3_067 ...

Page 211: ... wire spring and take the speaker out of the pocket provided on the upper cover For models with speaker Assembling Note After mounting the speaker and its spring into the pocket provided on the upper cover route the speaker harness through the cable guides on the upper cover as shown above 3_069 Main PCB Main PCB Speaker spring Speaker Upper cover Cable guide Speaker Cable guide Speaker harness Up...

Page 212: ...less LAN PCB 5 Disconnect the harness from the wireless LAN PCB 9 6 Release the latch on the front cover and remove the wireless LAN PCB Assembling Note When mounting the front cover route the wireless LAN PCB harness through the upper opening provided in the lower cover fit the two hooks into the lower openings and set the front cover into place while lifting it up slightly 3_070 Retainer Boss Up...

Page 213: ...d carriage unit is placed in the head capping position home position This prevents the ink supply tubes from getting crushed between the upper and lower covers If the head carriage unit remains removed in Section 9 3 take care not to crush the ink supply tubes or carriage flat cables between the upper and lower covers Take care not to deform the PF encoder disc Be sure to fit the hooks provided on...

Page 214: ...you 6 Release the latches on the media module cover from the lower cover and pull it out to the front 7 Pull the lock arm of the media module cover outwards and remove the status lens Assembling Note When mounting the ink cartridge cover hold it in a fully opened position fit the right and left bosses into the sockets in the lower cover from bottom up and insert the cover arm into the slit while w...

Page 215: ...me of installation connection of the harnesses and flat cables by tightening of screws Observing this sequence prevents harnesses and flat cables from getting crushed or damaged by screws or screwdrivers 1 Disconnect the following harnesses and flat cables from the main PCB Caution Do not remove the screws from the main PCB before disconnecting harnesses and flat cables Note After disconnecting th...

Page 216: ... wire Purge cam switch harness 2 wire ASF encoder sensor harness 4 wire Pressure roller release sensor harness 3 wire B57U082 USB interface CIS flat cable 12 wire Carriage flat cable 1 8 wire Carriage flat cable 2 7 wire Carriage flat cable 3 10 wire Carriage flat cable 4 9 wire Main PCB Carriage motor harness 2 wire ASF motor harness 2 wire Paper feed motor harness 2 wire Power supply harness 6 w...

Page 217: ...by pinching its right and left sides and remove it from the main PCB 4 Disconnect the MJ LINE harness 2 wire yellow from the main PCB and remove it from the cable guide on the SDAA cover For MFC only 3_074 Main PCB B57U082 Main PCB B57U081 Main PCB shield Main PCB shield Taptite cup S M3x6 Taptite cup S M3x6 MJ LINE harness yellow SDAA cover Wireless LAN PCB harness Main PCB ...

Page 218: ...ver Gather the slack of the MJ LINE harness around section X shown below See the illustration given on page 3 84 for the routing of those harnesses on the left side of the lower cover For MFC only Main PCB 3_013 Carriage motor harness ASF motor harness MJ LINE harness yellow Section X MJ EXT harness black Paper feed motor harness Power supply harness Lower cover PF registration sensor harness ASSY...

Page 219: ...u replace the main PCB you need to load programs onto the flash ROM restore the machine information and head calibration data that have been backed up in an external memory and make specified adjustments of various settings refer to Chapter 4 Section 2 IF YOU REPLACE THE MAIN PCB Before starting make sure that the head carriage unit is mounted 3_075 B57U082 SDAA cover b b a B57U081 Main PCB insula...

Page 220: ...re is secured to the lower cover with a band instead of a core holder cut it off and release the MJ LINE harness 4 Release the power supply harness MJ LINE harness 1 and MJ EXT harness 1 from the cable guides on the lower cover 5 As shown below press lock x on the PS MJ shield unit to release it from pawl y on the lower cover then remove the PS MJ shield unit from the bottom of the lower cover 3_0...

Page 221: ...nit route the power supply harness MJ LINE harness 1 and MJ EXT harness 1 through the cable guides as shown below If the ferrite core of the MJ LINE harness 1 had been secured to the lower cover with a band and the band was cut off use a new band to secure the ferrite core 1 For MFC only 3_014 Carriage motor harness SDAA cover 1 ASF motor harness MJ LINE harness 1 yellow PF registration sensor har...

Page 222: ...Then take the MJ shield and power inlet off the lower PS MJ frame Note If the EXT cap has not been removed remove it beforehand 11 Remove the AC cord holder Note If the AC cord holder has a band cut it off 12 Disconnect the MJ LINE harness 1 and MJ EXT harness 1 from the MJ PCB 1 and release them from the cable guide on the MJ PCB insulator 13 Remove screw b and take the MJ PCB 1 and MJ PCB insula...

Page 223: ...ck secures the slit in the top of the shield For AC cord holders having a band After putting the power cord into the AC cord holder set a band into place 3_016 Left MJ LINE harness 1 yellow MJ EXT harness 1 black Cable guide on the MJ PCB insulator PS PCB insulator Power supply harness Lower PS MJ frame Lock Fit right end f in here Power cord Right Fit left end g over here MJ shield Lower PS MJ fr...

Page 224: ...se any substitute or short circuit the fuse terminals with conductors Using a power inlet with an unauthorized fuse will cause a fire or accident 3_017 Ferrite core Power cord bush MJ PCB 1 MJ EXT harness 1 black Power supply harness Power supply shield Power supply PCB MJ LINE harness 1 yellow Cable guides Power cord Ferrite core 2 3_018 Ferrite core Power inlet MJ PCB 1 MJ EXT harness 1 black Po...

Page 225: ...ion of the arrow shown below align the rectangular hole in the left end of the strip with the boss of the strip support and take the strip off Remove the encoder strip spring Note Take care not to scratch or damage the encoder strip If it is stained or damaged replace it Assembling Note Set the CR encoder strip so that the marked end is to the right carriage motor side and the mark points upwards ...

Page 226: ...trip guard film from the spring and then unhook the left end from the CR frame 4 Turn the encoder guard film in the direction of the arrow shown below align the rectangular hole in the right end of the film with the boss of the strip support and take the film off Remove the guard film spring 3_079 Lower cover Strip support Encoder strip guard film Guard film spring ...

Page 227: ...it by performing steps 7 through 11 in Section 9 3 Head Carriage Unit 2 Release the carriage flat cables from the cable guides on the tube support plate and take them out together with the flat core Note When replacing the carriage PCB ASSY remove the flat core from the old carriage flat cables and set it to the new ones 3_080 Carriage PCB ASSY Carriage flat cables Flat core Tube support plate CR ...

Page 228: ...arriage PCB ASSY Carriage PCB ASSY Hole Carriage flat cables Boss Head flexible cable Head carriage unit Lock spring Connector Film Pull here to unlock Head flexible cable Head carriage unit 3_019 Carriage flat cables Ferrite core Folded section Pocket Lower cover Boss Cable guides Tube cable guide Tube support plate Tube support wire ...

Page 229: ...r 6 If the main PCB has not been removed disconnect the three ink related sensor flat cables ink cartridge detection sensor high yield ink cartridge sensor and ink remaining sensor flat cables from the main PCB Ink related sensor flat cables 3_083 Protective part Head joint Ink supply tubes Ink refill ASSY Black Yellow Cyan Magenta Lower cover Sponge Tube guides Rear Tube support plate Bent sectio...

Page 230: ...ute all of the four ink supply tubes through the tube guides on the tube support plate aligning the four colors in the order shown on the previous page without overlapping each other Next put the sponge into place and pass the ink supply tubes through the bent section of the tube support wire When securing the head joint to the head carriage unit with the head joint spring route all of the four in...

Page 231: ...s excessively stained replace it 9 Remove the screw and take the ink cartridge detection sensor PCB up and off the ink refill ASSY Assembling Note When replacing the ink cartridge detection sensor PCB ASSY bend its flat cable as specified below Taptite cup B M3x8 Ink cartridge detection sensor PCB Ink refill ASSY Protective part Ink remaining sensor flat cable High yield ink cartridge sensor flat ...

Page 232: ...re roller release sensor harness ASF encoder sensor harness and purge cam switch harness routed on the tube support plate from the cable guides on the plate 3_086 Lower cover Engine unit Tube support plate Carriage motor harness ASF motor harness Pressure roller release sensor harness ASF encoder sensor harness Purge cam switch harness ...

Page 233: ...side from the lower cover slide the plate to the right and take it up and off the lower cover together with the tube support wire 12 Remove the tube support wire from the tube support plate 3_087 Boss provided on the underside Tab Tube support wire Tube support plate Lower cover Ink absorber box ...

Page 234: ...ing and the machine from getting stained with leaked ink Note Do not place those tubes that have been pulled out on the main PCB If the PCB is stained with leaked ink wipe it off with a dry cloth 2 Remove the ink absorber box from the lower cover and immediately set a new one 3 To use the current tubes again connect them trimmed in step 1 to the new ink absorber box To replace those tubes pull the...

Page 235: ... angle come off easily resulting in ink leakage After connection check that there is no ink leakage If you replace the ink absorber box without replacing the main PCB reset the purge count referring to Chapter 4 Section 4 It is also recommended that the flushing box be replaced and the flushing count be reset as necessary since the flushing count may approach the upper limit ...

Page 236: ...wn on page 3 83 2 On the right end of the lower cover release the six harnesses carriage motor harness ASF motor harness ASF encoder sensor harness pressure roller release sensor harness purge cam switch harness and ink cartridge cover sensor harness from the cable guides 3_090 Carriage motor Pressure roller release sensor harness ASF encoder harness Purge cam switch harness Lower cover Ink cartri...

Page 237: ... by trimming their ends vertically 10 mm with scissors clear and free of oil Check that their cut surfaces are free of oil If it is the second time for those tubes to be disconnected they need to be replaced Note Do not place the engine unit directly on a flat surface doing so may break the PF encoder disc and gears Be sure to place a support pad under the engine unit as shown below 6 Take the flu...

Page 238: ... See the figure below and the next page If you replace the flushing box without replacing the main PCB you also need to reset the flushing count referring to Chapter 4 Section 4 If you replace the engine unit make adjustments specified in Chapter 4 Section 1 3_022 Carriage motor Carriage motor harness Pressure roller release sensor harness ASF encoder sensor harness Purge cam switch harness Lower ...

Page 239: ...stration sensor harness ASSY PF encoder disc Registration sensor harness PF encoder sensor harness Paper feed motor harness Lower cover ASF motor harness Carriage motor harness PF registration sensor harness ASSY Pressure roller release sensor harness ASF encoder harness ...

Page 240: ...harness ASSY Earth spring 1 Release the upper and lower ends of the earth spring from the CR guide rail and the ASF motor respectively Assembling Note When mounting the earth spring take care not to contaminate it with grease First insert the lower end of the spring underneath the ASF motor and the spring winds around the ASF motor by spring force Then hook the upper end on the CR guide rail CR gu...

Page 241: ...e for those tubes to be disconnected they need to be replaced 4 Remove the four screws three a screws and one b screw and detach the maintenance unit from the engine unit a Taptite cup B M3x10 b Taptite cup S M3x6 Assembling Notes Before setting the switching lever guide back into place apply the specified lubricant to the specified point referring to Section 5 in this chapter When mounting the sw...

Page 242: ...ance unit slightly slide the ASF drive ASSY to the left and lift it up to detach it from the maintenance unit 6 Remove the ASF switching gears A and B 3_099 ASF drive ASSY Taptite cup B M3x10 Maintenance unit Front ASF switching gear A ASF switching gear B ...

Page 243: ...3 106 Confidential Carriage motor 7 Remove the two screws from the CR frame and detach the carriage motor and its bracket CR guide rail Screw bind M3x6 CR frame Motor bracket Carriage motor Rear 3_100 ...

Page 244: ...sembling Note Fit the outer paper guide over the switchback roller shaft starting from either one of the right and left hooks so that the right and left hooks face up and the center one faces down that is the part code imprinted faces up 3_101 CR guide rail CR frame Center hook Hook Outer paper guide Front Switchback roller shaft Hook Part code imprinted ...

Page 245: ...he chute cover to release it from the hole provided in the CR guide rail slide the chute cover to the right to the left viewed from the rear to release the four locks and then remove the chute cover CR guide rail 3_102 Rear Boss on the lock arm Chute cover Locks PF encoder sensor harness Part of PF registration sensor harness ASSY Paper feed motor harness Locks ...

Page 246: ...etely separate the ASSY from the engine unit disconnect the PF encoder sensor harness from the PF encoder sensor PCB referring to step 14 later 11 Using a spring hook from the rear pull the lock arm of the inner chute ASSY to the rear to release the boss on the lock arm from the hole provided in the main chassis slide the inner chute ASSY to the left to the right viewed from the rear to release th...

Page 247: ...rt arms Registration sensor holder Registration sensor harness Cable guide Registration sensor harness Part of PF registration sensor harness ASSY Registration sensor PCB ASSY 3_104 Registration sensor holder 3_105 Pressure roller release sensor Inner chute ASSY Pressure roller release sensor PCB ASSY Taptite bind B M2 6x8 Pressure roller release sensor harness ...

Page 248: ...r gear L 14 Remove the screw and take the PF encoder sensor PCB ASSY off the engine unit If the PF encoder sensor harness has not been disconnected from the PCB in step 10 above disconnect it to completely separate the ASSY from the engine unit Assembling Note When attaching the PF encoder disc to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect the di...

Page 249: ... roller L while rotating it 16 Remove the paper pull in gear Assembling Note Before mounting the paper pull in roller L apply the specified lubricant to the specified points on its shaft referring to Section 5 3_107 Paper pull in roller holder ASSY Paper pull in roller L Paper pull in gear Paper pull in roller R Pawl Paper pull in roller R Engine unit Bottom side ...

Page 250: ...e front right side of the lower cover as shown below 2 Remove the two screws from the disc guide cover lift up its rear end to release the two bosses from the holes provided in the lower cover and remove the disc guide cover to the rear Front Lower cover Ink cartridge cover sensor ASSY 3_092 3_093 Disc guide cover Taptite bind B M4x12 Boss Lower cover Disc guide sensor harness Holes Boss ...

Page 251: ...er cover so that the actuator points to the rear as shown above The disc guide springs R and L are not the same parts Be careful with the orientation of each spring Fit each spring over the bosses on the disc guide and its cover with the small loop facing upward and inward 3_094 Disc guide cover Disc guide spring L Large loop Small loop Front Large loop Disc guide spring R Small loop Disc guide Bo...

Page 252: ...base pad to the paper tray align the front edge of the pad with that of the depressed section on the paper tray and center the pad widthways as shown above When mounting the bank ASSY first insert the four pawls into the openings in the paper tray and then press the inside of the bank ASSY to the rear so that the four latches snap into place Base pad Pawls Bank ASSY Bank ASSY Paper tray Paper tray...

Page 253: ...e and new pads will have to be put back in Assembling Notes When attaching a new photo tray base pad to the photo bypass tray align the front edge of the pad with that of the depressed section on the tray and center the pad widthways as shown above Photo tray base pads Paper tray Photo bypass tray release button Output paper tray cover 3_108_E Photo bypass tray Photo paper tray Depressed section P...

Page 254: ...ction value Function code 58 1 6 Align vertical print lines in monochrome Function code 65 1 7 Adjust margins in borderless printing Function code 66 1 8 Create head calibration data and write it into flash ROM Function code 02 1 9 Check the operation of the pressure roller Function code 63 1 10 Print out a total quality check pattern 1 11 Switch back to standby 1 12 Replace the ink cartridges wit...

Page 255: ...e machine s power cord is unplugged from an electrical outlet If the machine is connected to a PC unplug the USB cable 2 Switch on the PC 3 Plug the machine s power cord into an electrical outlet 4 Switch the machine to the maintenance mode Refer to Chapter 5 5 Connect the machine to the PC using a USB cable 6 On the PC run the Service setting tool brusbsn exe in the created folder to display the ...

Page 256: ...mber assigned to the Brother Maintenance USB Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer driver icon 3 Click Properties ...

Page 257: ...l attached to the lower cover Click the OK key 10 To check that the entered head property code is correct use Function code 68 in Chapter 5 Section 1 4 23 that is press the 6 and 8 keys in this order and then press the 2 5 8 and 0 keys in this order The LCD shows the current head property code 13 digit code stored in the EEPROM on the main PCB 11 Check that the character string entered in step 9 a...

Page 258: ...ridge cover 2 Carry out a purge operation with function code 76 using the steps below See Chapter 5 Section 1 4 28 Press the 7 and 6 keys in this order The machine displays CLEANING ALL on the LCD and enters the purge mode Press the 4 and Black Start Mono Start keys in this order to start an initial purge The machine starts an initial purge that refills the ink supply tubes and the print head with...

Page 259: ... code 09 see Chapter 5 Section 1 4 5 with the following steps Before starting the operation below be sure to set letter or A4 size paper in the paper tray for printing test patterns 1 Press the 0 and 9 keys in this order 2 If dot missing or any other print quality problem is found use Function code 76 to perform an appropriate purge operation refer to Chapter 5 Section 1 4 28 Nozzle Test Pattern ...

Page 260: ...er unit 5 Drag and drop the incline_mini11 prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the Receiving Data on the LCD and prints out the head inclination test pattern CR INCLINE EXIT adjust check see page 4 9 for a sample printout Tip The head inclination test pattern can also be printed with Function code 61 refer to Chapter 5 Section 1 4 19...

Page 261: ...wrench by the selected block number of the scale marks For example if the block that is the least uneven print is 1 turn the internal knob clockwise by one scale mark If it is 1 turn it counterclockwise by one scale mark 2 Close the document scanner unit and print the test pattern again in the same way as in step 5 3 Move the head carriage unit to the adjustment position in the maintenance mode Fu...

Page 262: ...4 9 Confidential Head Inclination Test Pattern Upper single row of blocks Center two rows of blocks ...

Page 263: ...rome Function code 65 Refer to Chapter 5 Section 1 4 21 1 7 Adjust margins in borderless printing Function code 66 Refer to Chapter 5 Section 1 4 22 1 8 Create head calibration data and write it into flash ROM Function code 02 Refer to Chapter 5 Section 1 4 2 1 9 Check the operation of the pressure roller Function code 63 Refer to Chapter 5 Section 1 4 20 ...

Page 264: ...rint reinstall the engine unit or replace it Note No platen height adjuster is provided B Adjustment of vertical print lines Check that vertical print lines are aligned If any NG block shows the least uneven print do alignment in the maintenance mode Function code 65 referring to Chapter 5 Section 1 4 21 C Inclination adjustment of the head carriage unit Check that the inclination of the head carr...

Page 265: ...rom 2 0 to 3 0 mm adjust the top margin in the maintenance mode Function code 66 referring to Chapter 5 Section 1 4 22 I Right and left margins adjustment Disc printing models only Check that the right and left margins are correct On the disc printing check pattern if the right or left margin is not within the range from 0 0 to 1 0 mm adjust the margins in the maintenance mode Function code 66 ref...

Page 266: ...t adjustment Adjustment of vertical print lines Inclination adjustment of the head carriage unit Paper feed roller adjustment Margin adjustment for borderless printing 600 dpi Margin adjustment for borderless printing 1200 dpi Paper ejection roller adjustment ...

Page 267: ...4 14 Confidential Disc Printing Check Pattern Top margin adjustment Disc printing models only Right and left margins adjustment Disc printing models only ...

Page 268: ...o obtain the head calibration data into his her PC at the user site The service personnel should contact the user to instruct him her to perform the following procedure Windows 1 On the user computer click Start Settings Printers to display the Printers window 2 Right click the Brother Printer driver icon to display the pull down menu 3 Click Properties Print Settings Advanced Other print options ...

Page 269: ...2 12 and 2 17 Operations 2 1 Load update programs data 2 2 Customize the EEPROM on the main PCB Function code 74 2 3 Initialize the EEPROM on the main PCB Function code 01 2 4 Load local programs 2 5 Restore machine information Function code 46 2 6 Restore head calibration data Function code 68 2 7 Check the sensor operation Function code 32 2 8 Specify the CIS type Function code 59 2 9 Acquire wh...

Page 270: ...omatically reboots and switches to standby Load firmware using a PC A pjl firmware file 1 Turn the machine on to display CheckerVer x where x denotes the version on the LCD With the version being displayed connect the machine to your PC using a USB cable The PC shows Brother Maintenance USB Printer Copy 1 newly copied This does not occur if it was copied 2 On the PC run filedg32 exe The Filedrgs w...

Page 271: ...rs on the LCD 3 Hold down the 2 key until the following appears on the LCD 4 Hold down the 3 key until the following appears on the LCD Models without numerical keypad 1 Plug the power cord into an electrical outlet with the and Color Start keys held down and keep holding it down until the following appears on the LCD 2 Hold down the Black Start Mono Start key until the following appears on the LC...

Page 272: ...achine automatically reboots and returns to standby 5 On the machine display the version of the installed firmware on the LCD by pressing the and keys simultaneously Sample version number shown on the LCD 0A810060953 4B69 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with the firmware version you installed the loading operation...

Page 273: ...ine display the version of the installed firmware on the LCD by pressing the and keys simultaneously for models with numerical keypad or by pressing the and Stop Exit keys simultaneously for models without numerical keypad Sample version number shown on the LCD 0A810060953 4B69 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with...

Page 274: ...rsion of the installed firmware on the LCD by pressing the and keys simultaneously for models with numerical keypad or by pressing the and Stop Exit keys simultaneously for models without numerical keypad Sample version number shown on the LCD 0A810060953 4B69 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with the firmware vers...

Page 275: ...not necessary to perform operations given in Sections 2 9 to 2 13 and 2 17 If the machine has failed to back up the machine information into an external memory at the start of repair replace the ink absorber box and flushing box and then reset each of the purge and flushing counts with the following procedure 1 Switch the machine to the maintenance mode Refer to Chapter 5 2 Press the 8 and 0 keys ...

Page 276: ... do it click Start Settings Printers to call up the Printers window and confirm that the Brother Maintenance USB Printer icon shown on the sample window on page 4 3 is displayed If the driver has not been installed install it 1 Make sure that your PC is turned off then connect the machine to your PC using a USB cable 2 Switch the PC on 3 On the PC run the Service setting tool BrUsbSn exe to displa...

Page 277: ...d character strings ID code and head property code are correct with the following procedure In the initial stage of the maintenance mode press the 8 and 0 keys in this order to call up the log information on the LCD Press the Black Start Mono Start key several times to display S N on the LCD then press OK key Check that the displayed code is that string entered in step 6 Next press the Black Start...

Page 278: ...ation data and write it into flash ROM Function code 02 Refer to Chapter 5 Section 1 4 2 If restoring head calibration data ends successfully in Section 2 6 above this procedure is not required 2 15 Print out an ADF copy chart and make a copy of that chart in ADF scanning Refer to Section 3 1 2 16 Print out a total quality check pattern Refer to Section 1 10 2 17 Adjust the touch panel Function co...

Page 279: ...on in the Filedrgs window shown above The machine displays the Receiving Data on the LCD and prints out the ADF COPY CHART see page 4 28 for a sample printout Note If the print quality on the ADF COPY CHART is poor perform head cleaning and then print it again Tip The print pattern can also be printed with Function code 61 refer to Chapter 5 Section 1 4 19 After printing with a memory card be sure...

Page 280: ...printed in yellow or red Area expansion of block s In the third row blocks printed too dim to see Frames of white blocks missing or discolored Note Vertical streaks in color blocks are negligible C Contrast chart 2 Vertical streaks in 0 3 to 0 5 charts Vertical streaks only in 0 2 chart are negligible Patchy color in 0 3 to 0 5 charts Patchy color only in 0 2 chart is negligible Missing dots in 0 ...

Page 281: ...4 28 Confidential ADF Copy Chart C A B D ...

Page 282: ...key to return to the initial stage of the maintenance mode 6 Press the 9 key twice to exit from the maintenance mode Tip This machine counts all purge and flushing operations performed since produced in order to prevent the ink absorber box and flushing box from overflowing with drained and flushed ink respectively An initial purge for example advances the count by 537 When the purge or flushing c...

Page 283: ... 30 Note This operation is not required when only the panel PCB is replaced 5 2 Check LCD operation Function code 12 Refer to Chapter 5 Section 1 4 7 Note This operation is not required when only the panel PCB is replaced 5 3 Check the operation of the panel PCB Function code 13 Refer to Chapter 5 Section 1 4 8 Note This operation is not required when only the LCD unit is replaced ...

Page 284: ... unit ADF document cover ASSY and document scanner unit 6 1 Acquire white level data and set CIS scanner area Function code 55 Refer to Chapter 5 Section 1 4 16 6 2 Print out an ADF copy chart and make a copy of that chart in ADF scanning Refer to Section 3 1 in this chapter ...

Page 285: ...sonnel e g by telephone The user accessible functions are shaded in the table given in Section 1 3 Function code 10 accesses the firmware switches each of which has eight selectors You should not allow end users to access all of those selectors but you can allow them to access user accessible selectors which are shaded in the firmware switch tables in the Firmware Switches WSW document separately ...

Page 286: ...nctions is completed the machine automatically returns to the initial stage of the maintenance mode 1 2 Key Operation in Maintenance Mode Keys to be used in the maintenance mode differ depending upon the model s control panel specification 1 2 1 Entering a Desired Function Code at the Initial Stage of the Maintenance Mode Models with numerical keypad Use the numerical keypad to enter the correspon...

Page 287: ...sing the and keys on the touch panel switches the software keypads between the numerical and function keypads Base models Models with numerical keypad without touch panel Models with both numerical keypad and touch panel Models without numerical keypad and 0 to 9 and 0 to 9 on touch panel on touch panel on touch panel Black Start Mono Start Stop Exit OK Set on touch panel Clear CLR on touch panel ...

Page 288: ...alue 1 4 17 5 32 59 Checking of CIS Travel and Specifying of CIS Type 1 4 18 5 39 61 Printout of PRN JPEG Files in Memory Card 1 4 19 5 40 63 Travel Check of the Head Carriage Unit and Operational Check of Pressure Roller 1 4 20 5 41 65 Alignment of Vertical Print Lines in Monochrome 1 4 21 5 42 66 Margin Adjustment in Borderless Printing 1 4 22 5 44 68 Updating of Head Property Data and Backup Re...

Page 289: ...CT 01 SELECT 91 appears on the LCD 2 Press the Black Start Mono Start key The PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the maintenance mode Function code Maintenance mode functions User switches Firmware switches Remote activation code Assurance mode switch settings Activity report Station ID data Outside line numbe...

Page 290: ...rint pattern can also be printed with Function code 61 refer to Section 1 4 19 in this chapter After printing with a memory card be sure to remove the card before proceeding to the following step Note Make sure that the USB cable is disconnected 2 Set the print pattern on the scanner glass of the document cover 3 Press the 0 and 2 keys in this order in the initial stage of the maintenance mode The...

Page 291: ...The uneven printing correction function for upper and lower ends of the nozzle is disabled with Function code 88 Set selector 1 on AMS05 to 0 with Function code 88 referring to Section 1 4 33 in this chapter 06 Cannot get memory space Delete stored data including fax data Stop any other function if being used Replace the main PCB 07 The document scanner unit is open Close the document scanner unit...

Page 292: ...5 8 Confidential Print Pattern for Creating Head Calibration Data ...

Page 293: ...t page press the 1 key to print out all of a through o During printing the PRINTING is displayed on the LCD The scanning compensation data list contains the following a Black white data graph b LED light intensity PWM data for color image 1 byte c LED light intensity PWM data for monochrome image 1 byte d LED light intensity pulse data for green image 2 bytes e LED light intensity pulse data for b...

Page 294: ...5 10 Confidential Scanning Compensation Data List ...

Page 295: ...the ADF capacity The DOC READY 0 appears on the LCD 2 Press the 0 and 8 keys in this order in the initial stage of the maintenance mode The machine feeds the documents in and out while counting them and displaying the current count on the LCD as shown below 3 After counting all documents the machine shows the final count To return the machine to the initial stage of the maintenance mode press the ...

Page 296: ...perform an appropriate purge operation referring to Section 1 4 28 Purge Operation Function code 76 User accessible in this chapter Operating Procedure Before starting the operation below be sure to set letter or A4 size paper in the paper tray for printing test patterns Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure on the next page shows a test patte...

Page 297: ...5 13 Confidential Nozzle Test Pattern ...

Page 298: ...d becomes ready to accept a firmware switch number 2 Enter the desired number from the firmware switch numbers 01 through 60 The following appears on the LCD Selector 1 Selector 8 WSWXX 0 0 0 0 0 0 0 0 3 Use the and keys to move the cursor to the selector position to be modified 4 Enter the desired number using the 0 and 1 keys 5 Press the OK key This operation saves the newly entered selector val...

Page 299: ...switches and their contents specified Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The machine shows PRINTING on the LCD and prints out the configuration list as shown on the next page Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 300: ...5 16 Confidential Configuration List ...

Page 301: ...ing Procedure Checking the display state of the LCD 1 Press the 1 and 2 keys in this order in the initial stage of the maintenance mode 2 Press the key Each time you press the key the LCD cycles through the displays as shown below 3 Press the Stop Exit key in any process of the above display cycle The machine returns to the initial stage of the maintenance mode ...

Page 302: ... number in decimal notation each time a key is pressed Check that the displayed number is correct by referring to the illustration below If a key is pressed out of order the machine beeps and displays the INVALID OPERATE on the LCD To return to the status ready to accept key entry for operational check press the Stop Exit key 3 After the last number key is pressed the machine beeps and returns to ...

Page 303: ...5 19 Confidential MFCJ430W J432W MFCJ625DW J825DW Key Entry Order ...

Page 304: ...onnected instruct the end user to 1 Switch his her machine to the end user accessible maintenance mode 2 Press the 1 and 7 keys in this order 3 Press the 1 key The machine starts transferring the EEPROM settings to the destination machine as fax data Log information transfer Instruct the end user to 1 Switch his her machine to the end user accessible maintenance mode 2 Press the 1 and 7 keys in th...

Page 305: ...nce mode Note Do not insert more than one external memory at a time Note When performing this procedure for any other machine with the same external memory delete the data previously stored in the external memory 4 On the machine press the 2 and 8 keys in this order The file name pjl appears on the LCD Check that is identical with the file name that has been copied into the external memory 5 Press...

Page 306: ...low cyan and magenta High yield ink cartridge sensors black yellow cyan and magenta Pressure roller release sensor Disc guide sensor For disc printing models Operating Procedure 1 Press the 3 and 2 keys in this order in the initial stage of the maintenance mode The machine sounds 1100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker NOTE To stop beeping press th...

Page 307: ... detection sensor Black ink cartridge loaded IY Yellow ink cartridge detection sensor Yellow ink cartridge loaded IC Cyan ink cartridge detection sensor Cyan ink cartridge loaded IM Magenta ink cartridge detection sensor Magenta ink cartridge loaded EK Black ink remaining sensor Black ink remaining EY Yellow ink remaining sensor Yellow ink remaining EC Cyan ink remaining sensor Cyan ink remaining ...

Page 308: ...cedure for any other machine with the same external memory delete the data previously stored in the external memory Note Do not use a Memory Stick using it may fail to transfer data correctly Backup Procedure 1 On the PC create a Brother folder in an external memory to be used for saving backup data 2 Insert the external memory into the slot of the machine in the initial stage of the maintenance m...

Page 309: ...on Import all for restoring all backup data including machine information 4 Press the Black Start Mono Start key The msd appears on the LCD The is unique to each model 5 Press the Black Start Mono Start key The Import from Card or Import all appears again on the LCD 6 Press the Black Start Mono Start key The Please wait appears on the LCD Note Never remove the external memory from the machine when...

Page 310: ...rocedure 1 Press the 5 and 2 keys in this order in the initial stage of the maintenance mode The Set Country or Select Language appears on the LCD Note If an EEPROM customizing code other than those listed above has been specified the machine automatically returns to the initial stage of the maintenance mode without displaying the country language menu Note The messages shown during this procedure...

Page 311: ... to Section 1 4 12 in this chapter Operating Procedure 1 Press the 5 and 3 keys in this order in the initial stage of the maintenance mode The FAX TRANSFER appears on the LCD 2 To check the number of received files press the 1 key The 1 NO OF JOBS appears on the LCD Press the OK key to display the number of received files just as NO OF JOBS 10 Press the Stop Exit key to return the machine to the F...

Page 312: ... telephone number with the numerical keys No auto dial numbers stored in memory can be used in this procedure The machine displays the ACCEPTED for approx two seconds and starts dialing to transfer data No station ID will be attached A cover page and end page as shown on the next page will be automatically attached instead ...

Page 313: ...on ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment 2 Error code 1 Error code 2 Error code 3 Error code 4 Error code 5 Error code 6 Error code 7 Error code 8 Error code 9 Title Total number of pages to be transferred Job number Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the se...

Page 314: ... The BOTM EDGE appears on the LCD An asterisk in the above messages denotes the current scanning position correction value NOTE Pressing a key except 0 to 2 keys sounds a rejection beep 3 Enter the correction value in units of 0 1 mm multiplied by 10 To increase the value by 10 1 0 mm press the key to decrease it press the key To increase the value by 1 0 1 mm press the key to decrease it press th...

Page 315: ...OM on the main PCB Operating Procedure 1 Press the 5 key twice in the initial stage of the maintenance mode The SCANNER AREA SET appears on the LCD The machine automatically obtains white level data 2 If this operation completes normally the machine returns to the initial stage of the maintenance mode If any error is detected the SCANNER ERROR appears on the LCD To return the machine to the initia...

Page 316: ...lowing step 2 On the machine press the 5 and 8 keys in this order The Select 58 appears on the LCD 3 Press the Black Start Mono Start key The 1 PF 2 EXIT appears on the LCD 4 To select the paper feed roller adjustment press the 1 key The PF1 ADJ NO 0 appears on the LCD 5 On the PF EXIT adjust check pattern printed in step 1 see page 5 34 check each of PF1 through PF6 rows sequentially First on PF1...

Page 317: ...ven block for each of EXIT2 through EXIT6 For adjustment of horizontal streaks 1 On your PC drag and drop the LF300adj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the Receiving Data on the LCD and prints out KEISEN2 LF300 EXIT ADJUST PATTERN see page 5 38 for a sample printout Tip The check pattern can also be printed with Function code 61 r...

Page 318: ...5 34 Confidential PF EXIT Adjust Check Pattern Paper feed roller ...

Page 319: ...5 35 Confidential EXIT Adjust Check Pattern 1 ...

Page 320: ...5 36 Confidential EXIT Adjust Check Pattern 2 ...

Page 321: ...5 37 Confidential EXIT Adjust Check Pattern 3 ...

Page 322: ...5 38 Confidential KEISEN2 LF300 EXIT ADJUST PATTERN ...

Page 323: ...ocks at the factory so do not access it The RESO TYPE SET 1 appears on the LCD 3 Press the OK key The LED PWM appears on the LCD 4 Press the OK key The G PULSE appears on the LCD 5 Press the OK key The 1 WHT 2 FRT 3 MV appears 6 Press the 3 1 or 2 key then press the OK key The CIS unit moves to the scanning end position white reference film position or scanning start position respectively 7 Press ...

Page 324: ...maximum number of files is 999 Operating Procedure 1 Press the 6 and 1 keys in this order in the initial stage of the maintenance mode The MAINTENANCE 61 appears on the LCD 2 To print a PRN file s press the key to print a JPEG file s press the key Files of the selected type appear on the LCD 3 To print the specified file once select the target file with the keys and press the 4 key To print the sp...

Page 325: ...d carriage unit to the adjustment position and displays HEAD ADJ on the LCD After completion of head replacement or adjustment press the Stop Exit key The machine moves the head carriage unit back to the home position locks it and returns to the initial stage of the maintenance mode 4 To make an operational check of the pressure roller perform steps 1 and 2 again and then press the key The machine...

Page 326: ... Then press the 1 key in succession The machine displays the PRINTING on the LCD and prints the vertical alignment check pattern of A to D rows see the next page for a sample printout Each of A to D rows consists of 1 through 9 blocks The A No 1 9 appears on the LCD 2 Check the A row find which number block shows most indistinct vertical lines and then enter that block number The B No 1 9 appears ...

Page 327: ...5 43 Confidential Vertical Alignment Check Pattern ...

Page 328: ... can also be used instead of mediaadj_disc_mini11 prn 2 Measure the top left and right margins on the printed pattern The upper row of the left and right margins is for printing in 600 dpi the middle row for printing in 1200 dpi and the lower row for disc printing Example Top margin 2 7 mm For disc printing models If all the top left and right margins are within the range from 2 9 to 3 1 mm no adj...

Page 329: ...inting return to the initial stage of the maintenance mode Go to step 13 11 Disc printing models To adjust the left margin in 1200 dpi for disc printing enter the measured left margin value in units of 0 1 mm multiplied by 10 In this example the left margin measured in step 2 is 3 0 mm so press the 3 0 and OK keys in this order The RIGHT3 30 appears on the LCD 12 Disc printing models To adjust the...

Page 330: ...s the 3 2 and OK keys The machine returns to the initial stage of the maintenance mode 6 Go back to step 1 of the top left right margin adjustment procedure and print out the MEDIA CHECK pattern again 7 Measure the bottom margin on the printed pattern If it is within the range from 2 9 to 3 1 mm the adjustment is completed Note To reset the correction values newly entered in the above procedure pr...

Page 331: ...5 47 Confidential Left Right Top and Bottom Margin Check Pattern ...

Page 332: ... label also with the old part Backing up the head calibration data and restoring it This procedure backs up the head calibration data into an external memory memory card or USB flash memory and restores it to the machine Head Property Data Updating Procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 2 5 8 and 0 keys in this order The current pr...

Page 333: ...hen returns to the initial stage of the maintenance mode Restoration procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 0 6 2 and 6 keys in this order The Write Head Calib appears on the LCD 3 Insert the external memory holding the head property data into the memory slot 4 Use the and keys to display Media Head Calib on the LCD and then press ...

Page 334: ...unit In each of travel speeds of 57 7 43 3 26 7 and 21 7 inches second ips the machine checks whether the maximum and minimum traveling speeds of the head carriage unit are within the specified range If the maximum and minimum speeds in all of the four traveling speeds are within the specified range the 57O 43O 27O 21O appears on the LCD If any one is out of the range the machine shows some messag...

Page 335: ...n this order in the initial stage of the maintenance mode The 1 A4 2 LTR appears on the LCD 3 To use an A4 size paper press the 1 key to use a letter size one press the 2 key The machine shows LRS CLEANING on the LCD and starts cleaning the leveler roller LR ASSY 4 Wait for the cleaning to complete it takes approximately four minutes and for the PUSH STOP KEY to appear on the LCD 5 Press the Stop ...

Page 336: ...n the LCD 2 Press the Black Start Mono Start key and the current customizing code appears 3 Enter the desired customizing code See the following pages The newly entered code appears NOTE If a wrong 4 digit code is entered the machine will malfunction 4 Press the Black Start Mono Start key The Please DL ROM appears on the LCD 5 With the Please DL ROM displayed connect the machine to your PC 6 On th...

Page 337: ...002 MFCJ425W 0101 0102 MFCJ430W 0001 0002 0004 0003 0005 MFCJ435W 0301 0302 MFCJ625DW 0001 0002 0004 0003 0005 MFCJ825DW 0001 0002 0004 0003 0005 MFCJ835DW 0101 0102 Destination Ita Spa Port Ibe Swi Hol Italy San Marino Vatican Spain Portugal Spain Portugal Andorra Switzerland Liechtenstein Netherlands Country code 16 15 18 65 10 09 DCPJ525W 0016 0015 0018 0065 0015 0018 DCPJ725W 0015 0018 0065 00...

Page 338: ...0004 MFCJ825DW 0008 0014 0004 Destination Russia Sin Gulf Turkey Russia Belarus Kazakhstan Ukraine Armenia Uzbekistan Kyrgyz Republic Georgia Tajikistan Turkmenistan Moldova Singapore Thailand Malaysia Philippines Vietnam Indonesia India UAE Afghanistan Angola Azerbaijan Bahrain Bangladesh Botswana Brunei Cambodia Congo Djibouti Egypt Ethiopia Ghana Iran Iraq Jordan Kenya Kuwait Laos Lebanon Lesot...

Page 339: ...56 44 23 20 DCPJ525W 0004 DCPJ725W 0004 DCPJ925W 0004 MFCJ280 MFCJ430W 0028 0056 0006 0027 0044 0023 0020 MFCJ432W 0256 0006 0027 MFCJ625DW 0028 0056 0006 0027 0044 0023 0020 MFCJ825DW 0028 0056 0006 0027 0044 0023 0020 Destination Brazil Argentina Chile Poland Indonesia Brazil Argentina Uruguay Paraguay Chile Peru Bolivia Poland India Indonesia Country code 42 31 36 39 29 DCPJ525W 0054 0004 DCPJ7...

Page 340: ... dust accumulated Operating Procedure 1 Press the 7 and 5 keys in this order in the initial stage of the maintenance mode The PLS OPEN COVER appears on the LCD 2 Open the document scanner unit The head carriage unit moves to the center of its travel 3 Remove the paper particles and dust accumulated 4 Close the document scanner unit The head carriage unit moves back to the home position and the mac...

Page 341: ...e mode The machine displays the CLEANING ALL on the LCD and enters the purge mode 2 Press the and key to display the target color for purge Each time the or key is pressed the CLEANING ALL CLEANING BLACK CLEANING MAGENTA CLEANING CYAN or CLEANING YELLOW appears cyclically CLEANING ALL Purge for all four color inks CLEANING BLACK Purge for black ink CLEANING MAGENTA CLEANING CYAN CLEANING YELLOW An...

Page 342: ...k 11 3 colors 31 1 Periodical reset purge This purge operation removes air bubbles that have accumulated in the ink supply tubes Black 0 520 ml Per color 0 463 ml All 72 Black 23 3 colors 66 2 Power purge More powerful than a periodical reset purge this purge operation is for removing stubborn clogging from the head nozzles and ink supply tubes Black 0 680 ml Per color 0 541 ml All 88 Black 30 3 c...

Page 343: ... log information Function code 80 Refer to Section 1 4 31 in this chapter 3 Press the Black Start Mono Start key several times until the purge or flushing count appears on the LCD 4 Press the 2 7 8 and 3 keys in this order to reset the purge or flushing count 5 Press the Stop Exit key to return the machine to the initial stage of the maintenance mode 6 Press the 9 key twice to return to the standb...

Page 344: ...achine returns to the initial stage of the maintenance mode Saving into an external memory 1 Insert an external memory into the machine in the initial stage of the maintenance mode Active appears on the LCD where is the name of the inserted external memory 2 Press the 7 key twice to display Print out 3 Use the and keys to change the display to Save data 4 Press the Black Start Mono Start key The L...

Page 345: ...ding droplets used for purging Ink cartridge change count Upper left Standard yield color ink cartridge Upper right Standard yield black ink cartridge Lower left High yield color ink cartridge Lower right High yield black ink cartridge The BK YL CY MZ on the printed equipment s log indicate the slot positions in the ink refill ASSY Ink cartridge detection failure count indicating how many times an...

Page 346: ...Error code Date and time of occurrence Machine temperature at the time of occurrence Communications error history Error code Date and time of occurrence Initial purge log FF Normal end Machine information backup file version Sensor status See Function code 32 for sensor names Ink cartridge type loaded in each slot 0 No cartridge loaded 1 Standard yield color ink cartridge 2 Standard yield black in...

Page 347: ...he adjustment screens shown below appear on the LCD 2 Touch the symbols on the touch panel with a stylus in the order of top left bottom left bottom right top right and the center After a symbol touched disappears touch the next one NOTE Do not use tools other than a pen designed for touch panels Especially never use a pointed one e g a screwdriver Using such a tool damages the touch panel NOTE Do...

Page 348: ...sed or a wrong point is pressed the NG appears on the LCD After approx three seconds the screen returns to the state in step 2 Start pressing the five symbols again from the first one top left If the NG appears repeat this procedure two or three times If the NG persists even after that check the touch panel harness for a contact failure breakage or short circuit If the NG continues to be displayed...

Page 349: ...perty code CISF CIS type Function code 59 ENGINE Engine type not required for servicing PICTBRIDGE 2 PictBridge information Shown only on models supporting PictBridge USB flash memory drive DOT K 3 Ink drop count indicating how many droplets have been jetted out from each of the current ink cartridges including droplets used for purging SEN K 3 Ink drop count after detection of Ink Low indicating ...

Page 350: ...lex printing indicating how many pages the machine has printed as an output device of the connected PC DX_CLCOPY Color copy page count in duplex printing indicating how many copies have been made in color DX_MNCOPY Black copy page count in duplex printing indicating how many copies have been made in monochrome DX_A3P 7 Total A4 page count in duplex printing indicating how many A4 pages have been p...

Page 351: ...alphabet letters To enter an alphabet letter press the corresponding numerical key repeatedly until the target alphabet letter appears 3 Upon completion of entry of all digits press the OK key The machine saves the newly entered setting and returns to the initial stage of the maintenance mode To cancel the entry of a serial number halfway through the above procedure press the Stop Exit key The mac...

Page 352: ...e count of A3 inkjet paper A3G Total printed page count of A3 glossy paper A4P Total printed page count of A4 plain paper A4I Total printed page count of A4 inkjet paper A4G Total printed page count of A4 glossy paper 46P Total printed page count of 4 x 6 inch and postcard plain paper 46I Total printed page count of 4 x 6 inch and postcard inkjet paper 46G Total printed page count of 4 x 6 inch an...

Page 353: ... automatic manual RP3_ User reset purge count automatic manual PP_ Power reset purge count automatic manual QPP_ Power purge count automatic manual t_FLS Periodical flushing count only after printing in color TIME Date when the error occurred TEMP Ambient temperature when the error occurred FB Flat bed page count indicating how many documents have been scanned ADF ADF page count indicating how man...

Page 354: ...arounds to make the machine usable by changing the machine settings to untypical ones The user is allowed to access the assurance mode switches under the guidance of service personnel e g by telephone The details about AMS01 through AMS05 are described on the following pages Operating Procedure 1 Press the 8 key twice in the initial stage of the maintenance mode The machine displays AMS00 on the L...

Page 355: ...here to the paper feed related rollers resulting in stains on printed paper If this happens enable this ink stains reduction mode to lower the print resolution for reducing the adherence of ink Selector No Function Setting and Specifications 1 Prevention of stains on back side of leading edge of paper in borderless printing 0 Disable default 1 Enable 2 Ink stains reduction mode in printing receive...

Page 356: ...eception and list output respectively If black ink is not jetted out normally cyan ink can be substituted for black ink in printing This ensures that in list printing in which data once printed will be deleted the data will be preserved as a printout Selectors 7 and 8 Workaround for false jam detection Functional restriction on the paper width sensor The setting made by these selectors applies to ...

Page 357: ...or actuator within the predetermined registration time due to slipping of the paper pull in rollers against paper in the paper tray Selecting the Fast print quality disables the registration time offset even if it is enabled with this selector NOTE Selecting the Glossy paper automatically enables the registration time offset Selector 7 Unidirectional print for higher print quality The machine prin...

Page 358: ...Setting this selector to 1 automatically selects a purge more powerful than the normal purge from the first if the purge is initiated immediately after printing Selectors 7 and 8 Automatic purging interval programmed for matching the ambient temperature The automatic purging interval programmed for matching the ambient temperature is enabled by default If the machine is set in an excessively hot o...

Page 359: ...rge with these selectors In the first printing after a long no print period disabling it may lower the print quality Setting selector 4 or 8 to 1 disables the setting made by selectors 6 and 7 Selector No Function Setting and Specifications 1 Line monitor volume 0 Normal default 1 Extra high 2 Not used 3 Black ink print mode 0 Printable with black ink only for a certain amount after detection of R...

Page 360: ...ing assurance 3 Selector 1 Uneven printing correction for upper and lower ends of the nozzle If performing the correction lowers the print quality due to wrong nozzle property data set this selector to 1 to disable the correction function Selector 2 Switching of jam prevention mode for duplex printing If a print margin is large for printing on large size paper in duplex printing a jam may occur du...

Page 361: ...electors 6 through 8 Adjustment of print head drive voltage rank This selector regulates the print head drive voltage rank for adjusting the ink drop amount If the black section printed on glossy paper is greenish or the printed ink does not dry quickly increase the print head drive voltage rank to decrease the ink drop amount if it is reddish decrease the rank to increase the ink drop amount ...

Page 362: ...at the same time Within two seconds start to press the 2 7 9 0 and 0 keys Models with touch panel When the PIN TX LOCK is displayed on the LCD press the Copy and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The Pin TX lock mode will be canceled and the machine returns to the calendar clock screen 2 2 Displaying the Firmware Version Pressing the combination of the ...

Page 363: ...al outlet to turn the power on 5 Switch the machine to the maintenance mode Refer to Section 1 1 in this chapter 6 Connect the machine to the PC using a USB cable 7 On the PC start Command Prompt and change to the directory where the readback tool is located In the example below a SendPJL folder is created in the C directory and the readback tool is saved in that folder 8 In Command Prompt type rb...

Page 364: ...C6 C474 250V C1 C221 C2 C221 D3 P3100ECL NC NC D5 TVB270SC L D6 RA 242M C6 D1 RA 242M C6 C4 C153 50VDC 1608 C5 C153 50VDC 1608 C8 C473 1608 50VDC C9 C682 50VDC 1608 F1 TRF250 183 F2 TRF250 183 L1 RCH 855 332K L3 RCH 855 332K FG1 FG2 L2 0 JW3 0 CN3 MJ 64J RD315K LF 1 Ta 2 La 3 Lb 4 Tb 5 NC 6 NC NC NC R2 39k JW2 1 W S 1 2 2 1 1 1 7 3 R k 0 0 1 8 0 6 1 V 0 S 2 D E D T 0 2 1 S S 1 1 R 0 3 3 W 4 1 RELA...

Page 365: ...0ECL NC NC D5 TVB270SC L D6 RA 242M C6 D1 RA 242M C6 C4 C153 50VDC 1608 C5 C153 50VDC 1608 C8 C473 1608 50VDC C9 C682 50VDC 1608 F1 TRF250 183 F2 TRF250 183 L1 RCH 855 332K L3 RCH 855 332K FG1 FG2 L2 0 JW3 0 CN3 MJ 64J RD315K LF 1 Ta 2 La 3 Lb 4 Tb 5 NC 6 NC NC NC R2 39k JW2 1 W S 1 2 2 1 1 1 7 3 R k 0 0 1 8 0 6 1 V 0 S 2 D E D T 0 2 1 S S 1 1 R 0 3 3 W 4 1 RELAY CN4 52830 6245 LF 3 Ta 4 Tb 7 FG 8...

Page 366: ... P3100ECL NC NC D5 TVB270SC L D6 RA 242M C6 D1 RA 242M C6 C4 C153 50VDC 1608 C5 C153 50VDC 1608 C8 C473 1608 50VDC C9 C682 50VDC 1608 F1 TRF250 183 F2 TRF250 183 L1 RCH 855 332K L3 39K FG1 FG2 L2 0 JW3 0 CN3 MJ 64J RD315K LF 1 Ta 2 La 3 Lb 4 Tb 5 NC 6 NC NC NC R2 39k JW2 1 W S 1 2 2 1 1 1 7 3 R k 0 0 1 8 0 6 1 V 0 S 2 D E D T 0 2 1 S S 1 1 R 0 3 3 W 4 1 RELAY CN4 52830 6245 LF 3 Ta 4 Tb 7 FG 8 FG ...

Page 367: ...6 4 Confidential Power supply PCB 100 V series ...

Page 368: ...6 5 Confidential Power supply PCB 200 V series ...

Page 369: ...6 6 Confidential Wiring diagrams ...

Page 370: ...ial number and head property data Reading Labels An individual machine has a serial number label for the machine itself and property labels for the head carriage unit This section lists the coding information for those serial number and head property data 1 Serial number label for the machine itself Location app01a Serial number label serial_number_label_mini11 ...

Page 371: ...n the lower cover Location On the head carriage unit Location Head property code Serial number 5 digit Production lot number Production year Example 1 2011 2 2012 Production month A B C D E F G H J K L M July August September October November December January February March April May June bar_code_label Line number ALR7795500000 Head property label Bar code label head_property_mini11 Head property...

Page 372: ...ed in PC Fax receiving Fax data already transferred to the PC will not be deleted Fax data waiting to be sent in polling Receiver info for timer faxing Receiver info for broadcasting or batch transmission Caller ID history Activity report Passwords assigned by the secure function lock for models with secure function lock Favorite copy settings for models with touch panel Network settings e mail ad...

Page 373: ...s carried out for a PC no more driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Windows 2000 Windows XP 1 Check that the power cord of the machine is unplugged from the electrical outlet Disconnect the USB cable that connects the machine wi...

Page 374: ...App 3 2 Confidential 7 Select Install the software automatically Recommended and click Next 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 375: ...3 Confidential 9 Repeat steps 6 to 8 three times to complete installation 10 If the Brother Maintenance USB Printer driver is successfully installed the following message screen appears Click Finish to return ...

Page 376: ...nfidential NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 377: ...m the electrical outlet Disconnect the USB cable that connects the machine with your PC 2 Turn on your PC 3 Click the Setup exe in the Brother Maintenance USB Printer held in an arbitrary folder 4 Wait for the following screen to appear and click Next The following screen is displayed during installation ...

Page 378: ... the power cord of the machine into an electrical outlet 7 Switch the machine to the maintenance mode Refer to Chapter 5 8 Connect the machine to your PC using a USB cable The following window is displayed during installation If the following window appears the installation is completed ...

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