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Warranty replacement brush heads

Oral-B warranty will be voided if electric rechargeable handle damage is found 

to be attributed to the use of non-Oral-B replacement brush heads.

Oral-B does not recommend the use of non-Oral-B replacement brush heads.

• Oral-B has no control over the quality of non-Oral-B replacement brush heads.

Therefore, we cannot ensure the cleaning performance of non-Oral-B

replacement brush heads, as communicated with the electric rechargeable

handle at time of initial purchase.

• Oral-B cannot ensure a good fit of non-Oral-B replacement brush heads.

• Oral-B cannot predict the long-term effect of non-Oral-B replacement brush

heads on handle wear.

All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B’s 

high quality standards. Oral-B does not sell replacement brush heads or handle 

parts under any other brand name.

Satisfaction Guaranteed or 

Your Money Back:

Try it with no risk for 60 days!

If you are not 100% satisfied, call 1-877-593-4199 to receive a full refund. 

Return the product in its original packaging along with the original cash receipt 

postmarked within 60 days of purchase to receive a pre-paid card in the 

amount of purchase. Terms of prepaid card apply.

Your Oral-B toothbrush must be returned in its original packaging and be 

postmarked no later than 60 days after the date of purchase. Please allow 6-8 

weeks for handling. In the U.S., the shipment return costs of the product is the 

responsibility of the consumer. Sorry: No refunds will be made for any Oral-B 

product damaged by accident, neglect, unreasonable use or lost in the post.

Terms and conditions apply. For further details please contact our customer service

Trouble Shooting

Problem

Possible reason

Remedy

APP

Handle does not 

operate (properly) 

with Oral-B

 app.

1. Oral-B

 App 

is turned off.

2. 

Bluetooth

interface is not 

activated on 

smartphone.

3. Radio trans-

mission is 

deactivated on 

handle; radio 

transmission 

display (7) is 

turned off.

4. 

Bluetooth

connection to 

smartphone 

has been lost.

5. Your smart-

phone does 

not support 

Bluetooth

 4.0 

(or higher)/

Bluetooth

Smart.

6. Handle on 

plugged-in 

charger.

1. Turn on Oral-B

 App.

2. Activate 

Bluetooth

 interface 

on smartphone (described in 

its user manual).

3. Activate radio transmission by 

simultaneously pressing on/off 

(3) and mode button (4) for 

2 seconds until radio 

transmission display (7) turns 

on.

4. Pair handle and smartphone 

again via app settings. Keep 

your smartphone in close 

proximity when using it with 

handle.

5. Your smartphone must support 

Bluetooth

 4.0 (or higher)/

Bluetooth

 Smart in order to 

pair handle. Check App Store

(SM)

or Google Play

 for compatible 

smartphones.

6. Radio transmission is 

deactivated while handle is 

placed on plugged-in charger.

Reset to factory 

settings.

Original app 

functionality 

wanted.

Press and hold on/off button (3) 

for 10 seconds until all indicator 

lights double blink simultaneously.

TOOTHBRUSH

Handle is not 

operating (during 

first use).

Battery has a very 

low charge level; 

no lights 

illuminate.

Charge at least for 30 min.

1. Short stuttering 

sounds/flashing 

light every 30 

seconds or after 

2 minutes.

2. Handle does 

not operate any 

timer.

1. «Professional 

timer» or 

«2-Minute 

timer» 

activated.

2. Timer has 

been modified/

deactivated 

via app.

1. Set your timer to 2-Minute 

timer (stuttering sounds/

flashing light after 2min); 

or set your timer to 

Professional timer (stuttering 

sounds/flashing light every 

30 seconds). Follow steps 

under «Timer setup».

2. Use app to change timer 

settings or perform factory 

reset (see App Trouble 

Shootings).

Handle does not 

charge.

1. Battery is at a 

very low 

charger level.

2. Ambient 

temperature for 

charging is out 

of valid range 

(≤ 0 °C and ≥ 

60 °C)/(≤ 32 °F 

and ≥ 140 °F).

1. Charging lights might not flash 

immediately; it can take up to 

30 minutes.

2. Recommended ambient 

temperature for charging is 

5 °C/41 °F to 35 °C/95 °F.

FOR USA ONLY

Limited 2-Year Warranty

Oral-B warrants this appliance to be free of defects in material and 

workmanship for a period of two years from the date of original 

purchase at retail. If the appliance exhibits such a defect, Oral-B 

will, at its option, repair or replace it without cost for parts and 

labor. The product must be carried in or shipped, prepaid and 

insured (recommended), to an authorized Oral-B Service Center. 

Proof of date of original purchase is required.

The cost to ship the product to an authorized Service Center is the 

responsibility of the consumer, the cost to return the product to 

the consumer is the responsibility of Oral-B. This warranty does 

not cover finishes or normal wear, nor does it cover damage 

resulting from accident, misuse, dirt, water, tampering, 

unreasonable use, service performed or attempted by 

unauthorized service agencies, failure to provide reasonable and 

necessary maintenance, including recharging, or units that have 

been modified or used for commercial purposes.

This appliance is equipped with a 

Bluetooth

 Smart approved radio 

module. Failure to establish a 

Bluetooth

 Smart connection to 

specific smart phones is not covered under the device guarantee, 

unless the 

Bluetooth

 radio module of this appliance is damaged. 

The 

Bluetooth

 devices are warranted by their own manufacturers 

and not by Oral-B. Oral-B does not influence or make any 

recommendations to device manufacturers, and therefore Oral-B 

does not assume any responsibility for the number of compatible 

devices with our 

Bluetooth

 systems.

Oral-B reserves the right, without any prior notice, to make any 

technical modifications or changes to system implementation of 

device features, interface, and menu structure changes that are 

deemed necessary to ensure that Oral-B systems function reliably.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED 

WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY 

PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO 

YEARS FROM DATE OF ORIGINAL PURCHASE. IN NO EVENT 

WILL ORAL-B BE RESPONSIBLE FOR CONSEQUENTIAL 

DAMAGES RESULTING FROM THE USE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental 

or consequential damages, so the above limitation may not apply 

to you. This warranty gives you specific legal rights, and you may 

have other legal rights which vary from state to state.

How to obtain service in the USA

Should this product require service, please call 1-800-566-7252 to 

be referred to the authorized Oral-B Service Center closest to you.

To obtain service:

A. Carry the product in to the authorized Oral-B Service Center of 

your choice or,

B. Ship the product to the authorized Oral-B Service Center of 

your choice. Pack the product well. Ship the product prepaid 

and insured (recommended). Include a copy of your proof of 

purchase to verify warranty coverage, if applicable.

To obtain original Oral-B replacement parts and accessories:

Contact an authorized Oral-B Service Center.

Please call 1-800-566-7252 to be referred to the authorized  

Oral-B Service Center closest to you.

To order original Oral-B replacement parts and accessories 

(including replacement brush heads) by phone: 

Please call 

1-800-566-7252.

To speak to an Oral-B Consumer Service Representative:  

Please call 1-800-566-7252.

FCC Compliance Statement

This device complies with Part 15 of the FCC rules. Operation  

is subject to the following two conditions: (1) this device may not 

cause harmful interference, and (2) this device must accept any 

interference received, including interference that may cause 

undesired operation.
Section 15.21 Information to user:

Changes or modifications not expressly approved by the party 

responsible for compliance could void the user’s authority to 

operate the equipment.
Section 15.105 (b)

Note: This equipment has been tested and found to comply with 

the Limits for a Class B digital device, pursuant to Part 15 of the 

FCC Rules. These limits are designed to provide reasonable 

protection against harmful interference in a residential 

installation. This equipment generates, uses and can radiate 

radio frequency energy and, if not installed and used in 

accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no 

guarantee that interference will not occur in a particular 

installation. If this equipment does cause harmful interference to 

radio or television reception, which can be determined by turning 

the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and receiver.

–  Connect the equipment into an outlet on a circuit different from 

that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

FOR CANADA ONLY

Limited 2-Year Warranty

In the event this appliance fails to function within the specified 

warranty period because of defects in material or workmanship, 

and the consumer returns the unit to an authorized service center, 

Braun Canada will, at its option either repair or replace the unit 

without additional charge to the consumer. This warranty does not 

cover any product which has been damaged by dropping, 

tampering, servicing performed or attempted by unauthorized 

service agencies, misuse or abuse. This warranty excludes units 

which have been modified or used for commercial purposes.
This appliance is equipped with a 

Bluetooth

 Smart approved radio 

module. Failure to establish a 

Bluetooth

 Smart connection to 

specific smart phones is not covered under the device guarantee, 

unless the 

Bluetooth

 radio module of this appliance is damaged. 

The 

Bluetooth

 devices are warranted by their own manufacturers 

and not by Oral-B. Oral-B does not influence or make any 

recommendations to device manufacturers, and therefore Oral-B 

does not assume any responsibility for the number of compatible 

devices with our 

Bluetooth

 systems.

Oral-B reserves the right, without any prior notice, to make any 

technical modifications or changes to system implementation of 

device features, interface, and menu structure changes that are 

deemed necessary to ensure that Oral-B systems function reliably.
To the extent allowed by law, Braun Canada shall not be 

responsible for loss of the product, loss of time, inconvenience, 

commercial loss, special or consequential damages. The 

provisions of this warranty are in addition to and not a modification 

of or subtraction from the statutory warranties and other rights and 

remedies contained in applicable provincial legislation.

How to obtain service in Canada

Should this product require service, please call 1-800-566-7252 to 

be referred to the authorized Oral-B Service Center closest to you.

To obtain service:

A. Carry the product in to the authorized Oral-B Service Center 

of your choice or,

B. Ship the product to the authorized Oral-B Service Center of 

your choice. Pack the product well. Ship the product prepaid 

and insured (recommended). Include a copy of your proof of 

purchase to verify warranty coverage, if applicable.

To obtain original Oral-B replacement parts & accessories:

Contact an authorized Oral-B Service Center.

Please call 1-800-566-7252 to be referred to the authorized Oral-B 

Service Center closest to you.

To speak to an Oral-B Service Representative:

Please call 1-800-566-7252.

IC Compliance Notice

This device complies with Industry Canada licence-exempt RSS 

standard(s). Operation is subject to the following two conditions: 

(1) this device may not cause interference, and (2) this device must 

accept any interference, including interference that may cause 

undesired operation of the device.

Français

Bienvenue chez Oral-B! 

Avant d’utiliser cette brosse à dents, veuillez lire ce mode d’emploi et 

conserver ce manuel pour référence ultérieure.

IMPORTANT

1. Vérifier périodiquement que le produit/le cordon/les accessoires en entier 

ne sont pas endommagés. Ne pas utiliser un appareil électrique 

endommagé ou qui ne fonctionne plus. Si le produit ou les accessoires 

sont endommagés, les apporter dans un centre de services Oral-B. Il est 

impossible de remplacer le cordon d'alimentation. Si le cordon est 

endommagé, l'appareil devra être mis au rebut. Ne pas modifier le produit 

et ne pas tenter de le réparer. Cela pourrait causer un incendie, une 

électrocution ou une blessure.

2. Ne jamais introduire un objet dans un quelconque orifice de l’appareil.

3. Ce produit n’est pas conçu pour les enfants de moins de trois ans. Les 

personnes présentant des capacités physiques, sensorielles ou mentales 

réduites ou manquant de connaissances et d’expérience peuvent utiliser 

les brosses à dents s’ils sont supervisés ou s’ils ont été informés de la 

manière de l’utiliser de façon sécuritaire et s’ils comprennent les risques 

encourus.

4. Pour le brossage des dents seulement. Ne pas mâcher ou mordre la 

brosse. Ne pas utiliser comme jouet ou sans la supervision d’un adulte.

5. Le nettoyage et l’entretien ne doivent pas être faits par un enfant.

6. Les enfants ne doivent pas jouer avec l’appareil.

7. Ce produit est conçu pour être utilisé conformément au mode d’emploi. Ne 

pas utiliser d’autres accessoires (p. ex. des brossettes de rechange) que 

ceux recommandés par le fabricant.

8. Utiliser seulement le chargeur fourni avec l’appareil.

MISE EN GARDE

1. Ne pas placer le chargeur/le support de recharge, le cordon d’alimentation 

ou l’étui de voyage avec chargeur intégré dans l’eau ou dans tout autre 

liquide, ni le ranger à un endroit d’où il pourrait tomber ou être poussé 

dans la baignoire ou le lavabo. Ne pas tenter de le repêcher s’il est tombé 

dans l’eau. Le débrancher immédiatement.

2. Cet appareil contient des piles qui ne peuvent pas être remplacées. Cet 

appareil ne contient aucune pièce pouvant être réparée par l’utilisateur. Ne 

pas l’ouvrir ni le démonter, sauf pour en retirer la pile. Manipuler et jeter la 

pile/l’appareil conformément au mode d’emploi.

3. Au moment de débrancher l’appareil, toujours tirer la prise, jamais le 

cordon d’alimentation. Ne pas toucher la prise d’alimentation avec les 

mains mouillées. Il y a risque d’électrocution.

4. Cette brosse à dents est un appareil de soins personnels et n’est pas 

conçue pour être utilisée sur de multiples patients dans une clinique 

dentaire ou tout autre établissement. Pour des raisons d’hygiène, il est 

recommandé d’utiliser des brossettes et des manches de brosse à dents 

individuels pour chaque membre de la famille.

5. De petites pièces peuvent se détacher. Tenir hors de la portée des enfants.

6. Pour éviter que la brossette ne se brise, ce qui pourrait générer de petites 

pièces qui représenteraient un risque d’étouffement ou endommager les 

dents :

S’assurer que la brossette s’emboîte bien avant chaque utilisation. Cesser 

l’utilisation de la brosse à dents si la brossette ne s’emboîte plus 

correctement. Ne jamais utiliser la brosse sans brossette. 

Remplacer la brossette avant l’utilisation si l’appareil tombe et ce, même si 

aucun dommage n’est apparent.

Remplacer la brossette tous les 3 mois, ou plus tôt si la brossette est usée. 

Bien nettoyer la brossette après chaque utilisation (voir le paragraphe sur 

l’« Entretien »). Un nettoyage approprié de la brosse permet de garantir son 

utilisation sécuritaire et sa durée de vie. 

Renseignements importants

• Votre brosse à dents Oral-B peut être utilisée avec votre téléphone 

intelligent (pour plus de détails, recherchez « Connectez votre brosse à 

dents à votre téléphone intelligent »).

• Pour éviter tout problème de compatibilité ou d’interférence 

électromagnétique, désactivez la transmission radio du manche de votre 

brosse à dents (5) avant de l’utiliser dans des zones réglementées comme 

les avions ou les endroits spécialement désignés dans les hôpitaux.

• Désactivez la transmission radio en appuyant simultanément sur les 

boutons Marche/arrêt (3) et Mode (4) pendant 2 secondes, jusqu’à ce que 

l’écran d’affichage à transmission radio (7) disparaisse. Suivez la même 

procédure pour réactiver la transmission radio.

• Les personnes qui ont un stimulateur cardiaque doivent toujours garder la 

brosse à dents à plus de 15 centimètres (6 pouces) du stimulateur lorsque 

celle-ci est en marche. En tout temps, si vous soupçonnez qu’il y a 

interférence, désactivez la transmission radio de votre manche de brosse 

à dents.

Description

1

Brossette

2

Anneau intelligent

3

Bouton Marche/arrêt

4

Bouton Mode de brossage

5

Manche

6

Affichage du mode de brossage

7

Écran d’affichage à transmission radio 

(avec technologie sans fil 

Bluetooth

®

)

8

Indicateur de charge

Summary of Contents for Oral B Genius 6000

Page 1: ...ternet www oralb com www oralb ca www braun com www service braun com Braun GmbH Frankfurter Strasse 145 61476 Kronberg Germany Allemagne Charger Type 3757 Charging Stand Type 3755 Handle Type 3765 Tr...

Page 2: ...2 3 10 11 9 Oral B Oral B 1 2 3 4 5 6 7 8 12a 12d 12 12e 12b 12c Oral B Oral B 15b 15a 15c 15d 15 C E A D 13 14 16 17 B O ra l B II Pause Done MIN SEK 1 2 3 A B C 1 O r a l B 2 3 5 D 1 3 5 4...

Page 3: ...ac mod off F Pers inch susp your Des 1 B 2 S 3 O 4 B 5 H 6 B 7 R 8 C Acces 9 B 10 B 11 B 12 C 12a C 12b U 12c P 12d I 12e R 13 P 14 C 15 S 15a H 15b L 15c P 15d S 16 T 17 B Note Specif For vo Cha Your...

Page 4: ...ricted surroundings such as aircrafts or specially marked areas in hospitals Deactivate radio transmission by simultaneously pressing the on off 3 and mode button 4 for 2 seconds until the radio trans...

Page 5: ...ated indicate Professional timer Note You can also set advance the timer functionality via Oral B App Pressure sensor If too much pressure is applied the Smart Ring 2 will light up in red reminding yo...

Page 6: ...mirror are free from any contamination e g hair dust oil fuzz dirt etc Press your smartphone holder 15 just with enough pressure centered at nose level on a sturdy mirror Then mount the holder by pres...

Page 7: ...ss of any programs data or other information stored on any media contained within the product or any non P G product or part not covered by this limited warranty Recovery or reinstallation of programs...

Page 8: ...support Bluetooth 4 0 or higher Bluetooth Smart in order to pair handle Check App Store SM or Google Play for compatible smartphones 6 Radio transmission is deactivated while handle is placed on plug...

Page 9: ...d the user s authority to operate the equipment Section 15 105 b Note This equipment has been tested and found to comply with the Limits for a Class B digital device pursuant to Part 15 of the FCC Rul...

Page 10: ...ans la baignoire ou le lavabo Ne pas tenter de le rep cher s il est tomb dans l eau Le d brancher imm diatement 2 Cet appareil contient des piles qui ne peuvent pas tre remplac es Cet appareil ne cont...

Page 11: ...la brossette d une dent l autre en brossant la surface de chaque dent durant quelques secondes illustration Lorsque vous utilisez une brossette Deep Sweep de Oral B placez les soies de la brosse sur...

Page 12: ...up rieur et une meilleure protection des gencives Brossette Oral B CrossAction Met en vedette des soies parfaitement orient es pour liminer la plaque m me dans les endroits difficiles atteindre Brosse...

Page 13: ...ne intelligent minimum 58 mm 2 28 po maximum 83 mm 3 27 po Attention De petites pi ces peuvent se d tacher Tenir hors de la port e des enfants Suivez le guide d utilisateur de votre t l phone intellig...

Page 14: ...support la rondelle t l phone intelligent Oral B le support miroir pour t l phone intelligent ou l tui de voyage avec chargeur int gr Accessoires 2 Utilisation du support t l phone intelligent Les acc...

Page 15: ...ibles 6 La transmission radio est d sactiv e lorsque le manche est plac sur le chargeur branch R initialiser l appareil aux r glages en usine Retour aux fonctionnalit s originales d sir es Maintenir l...

Page 16: ...anties droits et recours Comment obtenir des services au Canada Si ce produit devait avoir besoin d un service apr s vente composez le 1 800 566 7252 pour que l on vous dirige vers le centre de servic...

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