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UG_RGW_v1.12_EN

16.0 Troubleshooting

Before starting any work on the pump, make sure that the electricity supply is disconnected so that it 

cannot be accidentally switched on.

Pump does not start.

1. No power supply. Connect the electricity supply

2. Too low/high voltage. Check if supply voltage is within 

+/- 10%

3. Inadequate pressure at suction discharge. Adjust pres-

sure switch. (See Pump Manual)

4. Seized-up pump. Place a screwdriver against the shaft 

end of the motor to check if the rotor will spin freely, if not 

contact your BRAC Systems service representative.

Pump cuts out during operation.

1. Overloaded motor. Unplug the power supply and plug 

back in, this will reset the pump. 

2. Poor water supply. Check if pump suction inlet is 

blocked.

3. Overheating due to excessive water temperature 

a. Wait until water temperature cools down before restart-

ing the pump.

b. Check water supply source.

Pump starts when no water is consumed.

1. Leak in piping. Check for leaks and repair.

2. Defective check valve or suction foot valve. Inspect and 

clean check valve and/or foot valve. Replace if necessary.

Pump starts and stops too frequently.

1. Leakage in suction foot valve pipe or air in water. Check 

the suction pipe and water supply.

2. Discharge flow is too low. Adjust fixture to a higher 

water flow.

3. Air tank pressure is too low . Check air tank pressure 

and recharge.

 

Electric shock.

Ineffective grounding. Reactivate grounding.

Pump does not stop when water is not con-

sumed.

1. Low water level in tank, pump is sucking air. 

a. Unplug the power cord and open the red filling plug to 

release air. 

b. Check make-up water connection for adequate flow. 

2. Pressure is set too high, adjust pressure. (See  Pump 

Manual)

3. Flow is set too low, adjust flow. (See  Pump Manual)

4. Defective check valve or suction foot valve. Inspect and 

clean check valve and/or foot valve. Replace if necessary.

Pump runs normal but with very low dis-

charge flow.

1. 3-phase motor runs in wrong rotation. Switch any of the 

two wires from motor terminal to correct rotation.

2. Poor water supply. Check if water supply is adequate 

and if the suction foot valve unit pipe is blocked.

 

Summary of Contents for RGW-150

Page 1: ...INSTALLATION MANUAL AND USER GUIDE RGW 150 RGW 250 RGW 350 RGW 450 V1 12 UG_RGW_v1 12_EN June 7 2010 9 16 AM BRAC SYSTEMS GREY WATER RECYCLING Residential Series...

Page 2: ...E INSTALLA TION CHECKLIST SUPPLIED WITH THIS MANUAL The content of this guide is based upon the latest information available at the time of printing and is aimed at providing a general introduction to...

Page 3: ...6 0 Installation Kit 8 7 0 Preparation 9 8 0 Installation 10 9 0 System Connections 11 10 0 Priming and Start Up 12 11 0 BC 100 Controller 13 12 0 Pump Manual 14 13 0 Technical Data 15 14 0 Maintenanc...

Page 4: ...lowing the grey water to be treated to a safe level without becoming over chlorinated The RGW series requires a connection to your home s sanitary drain and should only be installed by a licensed plum...

Page 5: ...njury read all the instructions before using this unit This system is intended for household use only as described in this manual Any other use including but not limited to commercial agricultural or...

Page 6: ...Page 6 UG_RGW_v1 12_EN 3 0 Safety Components Figure 1 Backwater Valve Figure 2 Non Contamination System SWING CHECK VALVE OVERFLOW 3 PIPE FROM RGW OVERFLOW PIPE TO SEWER SYSTEM TO SEWER SYSTEM...

Page 7: ...r Grey Water Suction Unit Grey Water Suction Foot Valve Unit Air Gap Fresh Water Chlorinator www bracsystems com Brac Grey Water Controller BC 100 Enabled Integrated Water Processing 4 0 System Compon...

Page 8: ...ss connection control 4 device if required by local codes and freshwater bypass line A grey water supply connection to toilets 5 A 1 clean out drain valve supplied connect to the sewer line if require...

Page 9: ...valve on one end and a grey PVC elbow with a stainless steel flange attached at the other end Remove two bolts and rubber gasket from the side of the pump Fill the pipe with approximately 2 liters 5 g...

Page 10: ...l prevent the loss of grey water through the bypass during normal operation See figure 5 Install a P Trap and an approved backwater valve such as a swing check valve down stream 4 of the overflow port...

Page 11: ...vice prevents contamination in the event of a sewage back up The cross connection control device prevents contamination of the potable water system The freshwater bypass valve provides water to toilet...

Page 12: ...ff valve Plug in the pump s AC power cord The pump should begin drawing water and pressurizing the 4 service lines Once the pump is primed and the grey water OUT line is pressurized it will take 8 sec...

Page 13: ...ing cycles at more convenient times for the household The enabled LED should be green to show that the system is operational If the LED flashes this indicates that water level sensor has not been conn...

Page 14: ...2 Maintenance Under normal operating conditions the pump does not require any maintenance as long as the fol lowing points are observed 1 Periodically check the condition of the check valve located un...

Page 15: ...5 8 4 5 3 2 2 0 6 250 350 450 10 22 5 22 1 21 7 21 3 20 8 20 5 67 20 20 7 20 2 19 8 19 2 18 8 18 2 30 18 3 17 8 17 1 16 2 15 3 14 2 40 14 7 13 8 12 9 12 1 11 1 10 2 50 10 5 9 3 8 1 6 9 5 6 4 3 RGW Mo...

Page 16: ...140 gram 5oz tablets Replace the chlorinator lid and tighten se curely We recommend that the NORWECO brand Bio Sanitizer Calcium Hypochlorite disinfecting tablets be used Some jurisdictions require t...

Page 17: ...cap Replace the filter back into the filter housings and replace the screw cap Replace the RGW system lid 13 Close the potable bypass valve if applicable 14 Open the grey water bypass valve if applic...

Page 18: ...f the strainer screen is clean no further action is necessary and the flange can be replaced onto the pump and the two bolts inserted and tightened Remove the gasket from the flange and take out the s...

Page 19: ...ve the black screw cap on the filter housing and remove the filter See figure 6 8 Pour a minimum of five liters of household vinegar through the filter housing and leave for fifteen 9 minutes Apply a...

Page 20: ...reuse grey water A Yes when first disinfected and used in an appropriate way Grey water can contain disease causing micro organisms such as bacteria protozoa viruses and parasites It may also contain...

Page 21: ...nisms to survive and cause infection is considered remote Grey water from the bathroom is suitable for reuse Laundry A Check local plumbing codes If the laundry option is allowed in your jurisdiction...

Page 22: ...w can I improve grey water quality by using different types of soaps or deter gents A The choice of cleaning products can reduce the environmental impact of grey water Common washing powders contain s...

Page 23: ...ply your toilets with fresh water and prevent the contamination of your fresh water with grey water in the event of an extended power outage or removal of the tank If the tank must be removed a drain...

Page 24: ...eset activation pump otherwise the pump will not start Q What is the maximum pressures switch activation point A Adjust the pressure only when the cut in pressure is higher than the preset activation...

Page 25: ...ks and repair 2 Defective check valve or suction foot valve Inspect and clean check valve and or foot valve Replace if necessary Pump starts and stops too frequently 1 Leakage in suction foot valve pi...

Page 26: ...and the system can be re primed Refer to chapter 10 0 Priming and Start up 2 Pump has lost it s prime Re prime pump Refer to chapter 10 0 Priming and Start up Lower tank is full and draining out of o...

Page 27: ...l Non conformity of local plumbing codes Connection to an improper source or for improper use Misuse abuse negligence physical damage or accidents Improper service and or maintenance Repair changes or...

Page 28: ..._________________ IMPORTANT To activate your warranty and register your product please complete the Product Registration and Installation Check List form supplied with this system and mail to BRAC Sys...

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