Blulog TDL2 Data Logger
18
Before receiving warranty service, Blulog or Blulog Distributor
may require that you furnish proof of purchase details, respond to
questions designed to assist with diagnosing potential issues and
follow Blulog's procedures for obtaining warranty service.
Following warranty service your Blulog Product or a replacement
device will be returned to you as your Blulog Product was
configured when originally purchased, subject to applicable
updates.
IMPORTANT: DO NOT OPEN THE BLULOG PRODUCT.
OPENING THE BLULOG PRODUCT MAY CAUSE DAMAGE
THAT IS NOT COVERED BY THIS WARRANTY. ONLY
BLULOG OR AN BLULOG DISTRIBUTOR SHOULD
PERFORM SERVICE ON THIS BLULOG PRODUCT.
WHAT WILL BLULOG DO IN THE EVENT THE WARRANTY IS
BREACHED?
If during the Warranty Period you submit a claim to Blulog
Distributor in accordance with this warranty, Blulog Distributor will,
at its option:
(i)
Use spare units to replace the Blulog TDL2
Data Logger for the time needed to test the
product under warranty.
(ii)
Determine whether the repair or replacement under
warranty is justified
(iii)
Blulog Distributor will send faulty TDL2 Data
Logger devices to the below address:
Blulog Sp. z o.o.
Sielska 10/14
60-
129 Poznań
Poland
(iv)
Blulog Distributor will inform Blulog about it by
sending a notification email to below email
address:
If repair or replacement of the device under warranty is justified,
Blulog will:
(i) replace the Blulog Product with the same model
(or with Blulog Distributor consent a product that
has similar functionality) formed from new and/or
previously used parts that are equivalent to new in
performance and reliability, or
(ii) exchange the Blulog Product for a refund of your
purchase price.
(iii)
Blulog will replace the faulty TDL2 Data Logger
devices within 7 working days upon receipt
package from Blulog Distributor for simple
exchange and up to 14 working days for repair.
(iv)
If TDL2 Data Logger cannot be repaired, Blulog
will remove the faulty TDL2 Data Logger devices
from BluConsole.
A replacement part or Blulog Product that has been installed in
accordance with instructions provided by Blulog, assumes the
remaining term of the Warranty or ninety (90) days from the date
of replacement or repair, whichever provides longer coverage for
you. When an Blulog Product or part is replaced or a refund
provided, any replacement item becomes your property and the
replaced or refunded item becomes Blulog's property.
HOW TO OBTAIN WARRANTY SERVICE?
Before you contact Blulog, please check FAQ section (link below).
If the Blulog Product is still not functioning properly after making
use of these resources, please contact an Blulog Distributor. An
Blulog Distributor will help determine whether your Blulog Product
requires service and, if it does, will inform you how Blulog will
provide it. When contacting Blulog Distributor via telephone, other
charges may apply depending on your location. To help us better
assist you, please gather the information listed in the following
table:
Gathering Information
Device:
Model:
ID Number:
Purchase Date:
Associated to Organization:
Associated to Zone:
Purchase Date:
WARRANTY SERVICE OPTIONS
Blulog will provide warranty service through one or more of the
following option:
(i)
Send-in service. You may return your Blulog
Product to Blulog Distributor. Once you are notified
that service is complete, you will retrieve the Blulog
Product from the Blulog Distributor.
Blulog reserves the right to change the method by which Blulog
may provide warranty service to you, and your Blulog Product’s
eligibility to receive a particular method of service. Service will be
limited to the options available in the country where service is
requested. Service options, parts availability and response times
may vary according to country. You may be responsible for
shipping and handling charges if the Blulog Product cannot be
serviced in the country it is in. If you seek service in a country that
is not the original country of purchase, you will comply with all
applicable import and export laws and regulations and be
responsible for all custom duties, V.A.T. and other associated
taxes and charges. Where international service is available,
Blulog may repair or replace Blulog Products and parts with
comparable Blulog Product and parts that comply with local
standards.
LIMITATION OF LIABILITY
Intentional and gross negligent acts and/or omissions. Blulog
disclaims any representation that it will be able to repair any
Blulog product under this warranty.
Some countries do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
GENERAL
No Blulog distributor, reseller, agent, or employee is authorized to
make any modification, extension, or addition to this Warranty. If
any term is held to be illegal or unenforceable, the legality or
enforceability of the remaining terms shall not be affected or
impaired. This Warranty is governed by and construed under the
laws of the country in which the Blulog Product purchase took
place. Blulog or its successor in title is the warrantor under this
Warranty.
