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Jar: Place the jar on the base with about 16 oz (475 ml) of water in the jar.
Run the motor for a few seconds using . Switch out the jar with another
jar to determine whether the sound changes with a specific jar. If a jar
is excessively noisy or if the blade assembly seems loose or sounds
gravelly when turned by hand, contact Blendtec customer service at
1-800-BLENDTEC (US customers) or a Blendtec qualified service agent
(international customers).
Not Blending or Unsatisfactory Blended Texture
• If your ingredients are too cold or too thick, the blender blade may spin freely in
an air pocket, which is called cavitation. Correct this problem by reducing the
amount of ice, increasing the liquid, and/or ensuring that ingredients are never
colder than 10°F (-12°C).
• Increase the cycle time. If the ingredients are mixing well but have not had
enough time to complete blending, try a longer cycle or use for extra
blending time.
• Ensure the jar is fully seated on the blender base.
• Ensure the blade is firmly affixed to the drive shaft. Hold the drive shaft in one
hand, and try to spin the blade with the other hand. If the blade turns without
turning the drive shaft, contact Blendtec customer service at 1-800-BLENDTEC
(US customers) or a Blendtec qualified service agent (international customers).
Unresponsive Control Surface
• Wipe down the control surface with a damp rag to remove any liquids or
particle buildup.
• Unplug the power cord and then plug in the cord again.
Section 7: Cleaning
7.1 Daily Blender Jar Cleaning
• Add hot tap water and 1–2 drops of liquid dish soap to the jar.
• Place the lid tightly on the jar, place the jar on the motor base, and touch for
13 seconds.
• Rinse all soap from the jar and lid with water.
• If the jar is stored upside down, shake excess water from the jar after cleaning.
Note: WildSide™ and FourSide™ jars can be stacked to save space.
7.2 Long-Term Blender Jar Sanitization
• Sanitize the jar per local code by filling the blender jar with a sanitizer diluted to
the manufacturer’s specifications. Bleach, properly diluted, can be used.
• Leave the diluted sanitizer in the jar for 5 minutes.
• Empty the sanitizer from the jar.
• If the jar is stored upside down, shake excess water from the jar after cleaning.