If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes
precedence over the organizer data on your smartphone when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 227
Synchronize organizer data over the wireless network, 218
Manage email reconciliation conflicts
You can set the On Conflicts option for each email address that is associated with your BlackBerry® smartphone.
1. On the Home screen, click the Messages icon.
2. Press the
key > Options > Email Reconciliation.
3. If the Message Services field appears, set this field to the appropriate email account.
4. Change the On Conflicts field.
5. Press the
key > Save.
Stop forwarding email to your smartphone
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more
information, contact your administrator.
1. On the Home screen, click the Messages icon.
2. Press the
key > Options > Email Preferences.
3. If the Message Services field appears, set this field to the appropriate email account.
4. Clear the Send Email to Handheld checkbox.
5. Press the
key > Save.
To forward email to your BlackBerry smartphone again, select the Send Email to Handheld checkbox.
Viewing and replying to email
About email account icons
Depending on your wireless service plan or administrator, you might be able to associate your BlackBerry® smartphone with a
work email account and one or more personal email accounts. If you associate your smartphone with more than one email
account, multiple email account icons might appear on your smartphone, in addition to the main Messages icon. For more
information about associating your smartphone with more than one email account, visit
www.blackberry.com/docs/
smartphones
and click the link under Email Setup.
Depending on your theme, a separate icon might appear for text messages.
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