Synchronization
Synchronizing email messages
About wireless email reconciliation
Note:
Depending on your messaging service plan, this feature might not be supported.
If you add an email address to your BlackBerry® device, email messages that you open or delete on your device might be marked automatically
as opened or deleted in your email account. Email messages that you delete from your email account inbox (for example, by accessing your
email account through a browser on a computer) are deleted from your device. If you turn off wireless email reconciliation on your device,
deleted and opened email messages do not synchronize between your device and your email account.
If you have a Microsoft® Outlook® Web Access work email account, an IMAP email account, or a Windows Live™ Hotmail® email account, email
messages that you send from your device are copied to the sent items folder in your email account. Likewise, email messages that you delete
are copied to the deleted items folder (except for Windows Live Hotmail).
Note:
Depending on the type of email account you add or the way your email account is set up, wireless email reconciliation might not be
available.
If you have a work email account that uses Microsoft Outlook Web Access 5.5, email messages that you send from your device are not copied
to the sent items folder in your email account.
Depending on your wireless service provider, wireless email reconciliation for the sent items folder on your device might not be available for
your Windows Live Hotmail email account.
About reconciling deleted email messages
Note:
Depending on your messaging service plan, this feature might not be supported.
After you add an email address to your BlackBerry® device, you can delete an email message in your email account inbox (for example, by
accessing it from a computer) and the email message is also deleted on your BlackBerry device.
By default, email reconciliation for deleted email messages is turned on for all types of email accounts, except POP email accounts.
If you turn off wireless email reconciliation on your device, deleted email messages do not reconcile between your email account and your
device. For more information about email reconciliation, on the Home screen of your device, click the
Help
icon.
Stop reconciling deleted email messages
Note:
Depending on your messaging service plan, this feature might not be supported.
If you added an email account other than a POP email account, by default, reconciliation of deleted email messages from your email account
with your BlackBerry® device is turned on.
User Guide
Synchronization
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