9. If necessary, click
OK
until the Email Accounts screen appears.
From the browser on your device
1.
On the BlackBerry® Internet Service web site, on the Settings web page, click
Email Accounts
.
2. Under a Microsoft® Outlook® Web Access email address, click
Edit
.
3. Click
Advanced Settings
.
4. Change the advanced options for your email address.
5. Click
Save
.
6. If necessary, type the password for your email address.
7. If necessary, click
OK
until the Email Accounts screen appears.
From the browser on your computer
1.
On the BlackBerry® Internet Service web site, in the left pane, click
Email Accounts
.
2. Click the
Edit
icon beside a Microsoft® Outlook® Web Access email address.
3. Click
Advanced Settings
.
4. Change the advanced options for your email address.
5. Click
Save
.
Advanced options for your Microsoft Outlook Web Access email address
Depending on your messaging service plan, these options might not be available.
Outlook Web Access URL:
Type the web address that you use to access your work email account using Microsoft® Outlook® Web Access.
Email account:
Type the complete email address of the email account.
About switching to the Microsoft Mobile Services Protocol
Depending on your messaging service plan, this feature might not be supported.
If you use a Windows Live™ email account (for example, Windows Live™ Hotmail®), you might be able to change the protocol for your email
account from POP to the Microsoft® Mobile Services Protocol.
The Microsoft Mobile Services Protocol adds support for near real-time delivery of email messages and reconciliation of opened and unopened
email messages from your BlackBerry® device to your email account. These features are not supported by POP.
The Microsoft Mobile Services Protocol requires you to type your email account password again every 360 days. If you switch to this protocol,
you receive a message every 360 days reminding you to log in to your BlackBerry® Internet Service account to type your email account password.
If you switch to the Microsoft Mobile Services Protocol, you will not be able to perform some actions on email messages that are already on
your device, including replying to and forwarding email messages and viewing attachments.
You cannot return to using POP after you switch to the Microsoft Mobile Services Protocol.
User Guide
Changing email address information
22