Connecting to a BlackBerry Attachment Service.......................................................................................
44
Connecting to a BlackBerry Router............................................................................................................
47
Configure multiple BlackBerry Enterprise Server instances to use the same BlackBerry MDS
Integration Service.....................................................................................................................................
49
Restrict database permissions for the BlackBerry Attachment Service............................................................
49
Configuring minimum Microsoft SQL Server permissions for the Windows account.......................................
50
Configure minimum Microsoft SQL Server permissions for the Windows account..................................
51
Changing the BlackBerry Configuration Database............................................................................................
51
9 Adding or removing BlackBerry Enterprise Server components.......................................................................
52
Add or remove a BlackBerry Enterprise Server component.............................................................................
54
Remove BlackBerry Enterprise Server component information from the BlackBerry Configuration
Database...........................................................................................................................................................
56
10 Removing the BlackBerry Enterprise Server software......................................................................................
57
Remove the BlackBerry Enterprise Server software.........................................................................................
57
Delete registry keys..........................................................................................................................................
57
BlackBerry Enterprise Server registry keys................................................................................................
57
Removing the BlackBerry database notification system...................................................................................
58
Remove the BlackBerry database notification system from a BlackBerry Configuration Database..........
58
Remove the BlackBerry database notification system from all BlackBerry Configuration Database
instances....................................................................................................................................................
58
11 Troubleshooting the BlackBerry Enterprise Server installation process...........................................................
59
Failed to write License Key to the Database.....................................................................................................
59
Previous version detected but no database available......................................................................................
59
The BlackBerry Enterprise Server does not connect to Novell GroupWise as a trusted application................
60
A third-party tool did not install and the BlackBerry Enterprise Server setup application closed...................
60
The BlackBerry Monitoring Service cannot monitor events.............................................................................
60
You cannot determine the BlackBerry Attachment Connector that the BlackBerry Enterprise Server or the
BlackBerry MDS Connection Service uses.........................................................................................................
61
Various BlackBerry Enterprise Server components do not start......................................................................
62
You cannot access the BlackBerry Administration Service...............................................................................
62
You cannot create a user account in the BlackBerry Administration Service...................................................
63
The BlackBerry Administration Service pool name is the same as the FQDN of the host computer................
63
The text in the license agreement is not readable...........................................................................................
63
12 Glossary............................................................................................................................................................
65
13 Provide feedback..............................................................................................................................................
68
