Item
Requirement
•
cookies turned on
wireless modem
To send notification messages as SMS text messages from the BlackBerry
Monitoring Service to BlackBerry devices, an SMS wireless modem connected to
the computer that accepts the AT command set. For more information about SMS
wireless modems recommended for the BlackBerry Monitoring Service, visit
www.blackberry.com/btsc
to read article KB19504.
System requirements: BlackBerry Router
To install the BlackBerry® Router on a computer that is separate from the computer that hosts the BlackBerry®
Enterprise Server, any of the following operating systems:
•
Windows Server® 2008 SP2 (32-bit or 64-bit)
•
Windows Server 2008 R2
•
Windows Server 2008 R2 SP1
System requirements: Computers for BlackBerry Web
Desktop Manager, BlackBerry Administration Service, and
BlackBerry Monitoring Service users
Item
Requirement
browser
•
Windows® Internet Explorer® 7.0 to 8.0
•
Mozilla® Firefox® 3.6
•
Safari 4 for Mac
•
Google Chrome™ 4
Windows Internet Explorer 7 or later provides optimal support for
BlackBerry® Web Desktop Manager features and BlackBerry Administration
Service features. Depending on the browser that you use, the BlackBerry
Web Desktop Manager and BlackBerry Administration Service might not
recognize BlackBerry devices and the browser might prevent you from
activating devices that are connected to the computer, backing up and
restoring device data, or adding or updating device applications.
browser settings for Windows
Internet Explorer
To support browser access, you must configure the following settings:
•
language preferences configured to display encoded web pages
•
Microsoft hotfix 955839 installed on the users' computers to make sure
the correct time zones are displayed
•
the following settings turned on to support Microsoft® ActiveX®:
•
Automatic prompting for Microsoft ActiveX controls
Installation and Configuration Guide
System requirements: BlackBerry Router
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