Delete email on your device and in your email application on your computer
You can set the Delete On option for each email address that is associated with your BlackBerry® device.
1.
On the Home screen, click the
Messages
icon.
2. Press the
key >
Options
>
Email Reconciliation
.
3. If the
Message Services
field appears, set this field to the appropriate email account.
4. Change the
Delete On
field to
Mailbox & Handheld
.
5. Press the
key >
Save
.
It takes a short period of time for email to be deleted over the wireless network.
Related topics
Delete messages, 60
Empty the deleted items folder on your computer from your device
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact
your administrator.
1.
On the Home screen, click the
Messages
icon.
2. Press the
key >
Options
>
Email Reconciliation
.
3. If the
Message Services
field appears, set this field to the appropriate email account.
4. Press the
key >
Purge Deleted Items
.
About synchronization conflicts
A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email application
on your computer.
If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on
your computer takes precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the
organizer data on your device when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by
an unforeseen issue.
Manage email reconciliation conflicts
You can set the On Conflicts option for each email address that is associated with your BlackBerry® device.
1.
On the Home screen, click the
Messages
icon.
2. Press the
key >
Options
>
Email Reconciliation
.
3. If the
Message Services
field appears, set this field to the appropriate email account.
4. Change the
On Conflicts
field.
User Guide
Messages
70
