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User guide
4. If necessary, enter your screen lock.
5. When prompted, tap
ERASE EVERYTHING
.
I can't get out of safe mode
To get out of safe mode, press and hold the
Power on/off
key (on the right side of your device). Tap
Restart
.
Update your device software
Updating your device software to the latest version can help your device stay secure and run as expected.
Do one of the following:
1. To update your device software when a notification appears, swipe down from the top of the screen using one finger. On
the system update notification, tap
Install
.
2. To update your device software manually.
•
Swipe down from the top of the screen.
•
tap
>
System
>
System Updates
>
CHECK FOR UPDATES NOW
. If an update is available, tap
Restart & install
.
Note:
Major updates can take time to download and install and require that you restart your device. To help prevent issues,
keep your device connected to a power source and a reliable Wi-Fi network while the update is in progress.
Settings