CHAPTER 4: Configuration
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4.5 Fault Records
You can review the Remote Access Concentrator’s regular log messages by typing in the
log start
command
at the Local Management utility’s Network Tools command prompt; see
Section 4.4
. These messages might
refer you to the Fault Records log for additional information. To access the Fault Records log, select Fault
Records from the Local Management utility’s Module Menu. Under normal Concentrator operating
conditions, the Fault Records screen will display a message stating:
No Records Stored. NO ENTRIES ARE CONTAINED IN THE MESSAGE QUEUE.
If problems exist, however, the No Records message may be replaced with a screen display like this:
There are several things to note about this screen:
• Each fault record is identified by an index number. In our example, the index number is zero (Index: 0).
• The latest fault is always displayed when this screen is initially accessed. To view previous fault records, select
the PREV screen option; to move forward in the Fault Records log, select the NEXT screen option. You can
also display the fault records by type (GENERIC, PANIC, and INTERRUPT screen options).