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Black Box InvisaPC DTX1000-R, Installation And User Manual

The Black Box InvisaPC DTX1000-R offers seamless remote KVM access, allowing users to control their computers from anywhere. Need assistance with the setup? Simply visit our website and download the Quick Install Manual for free, ensuring a hassle-free process. Get your hands on the manual at manualshive.com today!

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724-746-5500   |   blackbox.com 

724-746-5500   |   blackbox.com 

Page 5

Table of Contents

Table of Contents

Specifications ..............................................................................................................................................................................7

Chapter 1: Product Overview ......................................................................................................................................................9 
 

Introduction ...........................................................................................................................................................................9 

 

InvisaPC System Features .......................................................................................................................................................9 

 

 

Security ..........................................................................................................................................................................9 

 

 

 

Flash Upgradable ...........................................................................................................................................................9 

 

 

IP Addressing ...............................................................................................................................................................10 

 

 

Support for Keyboards, Mice, and Mass Storage Devices ............................................................................................10 

 

 

Video ...........................................................................................................................................................................10 

 

Transmitter Features ............................................................................................................................................................ 11 

 

 

Multiplatform Support ................................................................................................................................................. 11 

 

Receiver Features ................................................................................................................................................................. 12 

 

 

Flexible Installation....................................................................................................................................................... 12 

 

 

On-Screen Display (OSD) ............................................................................................................................................. 12 

 

 

Operations, Administration, and Maintenance ............................................................................................................ 13 

 

 

Virtual USB (USB Re-Direction) .................................................................................................................................... 13 

 

 

Audio .......................................................................................................................................................................... 13 

 

Receiver Modes ................................................................................................................................................................... 13 

 

 

Auto-Login .................................................................................................................................................................. 14 

 

 

Auto-Connect ............................................................................................................................................................. 14 

 

 

Private Connection ...................................................................................................................................................... 14 

 

 

Share Mode ................................................................................................................................................................. 14

Chapter 2: Installation ...............................................................................................................................................................18 
 

Installing the InvisaPC Receiver ............................................................................................................................................ 18 

 

 

 

Required to install the InvisaPC Receiver ......................................................................................................................18 

 

 

Mounting option ......................................................................................................................................................... 19 

 

Installing the InvisaPC Transmitter  ...................................................................................................................................... 19 

 

 

 

Required to install the InvisaPC Transmitter ................................................................................................................. 19 

 

Installation options ..............................................................................................................................................................20 

 

 

Point-to-point installation ............................................................................................................................................20 

 

 

 

To connect the InvisaPC Transmitter..................................................................................................................... 21 

 

 

 

To connect the InvisaPC Receiver .........................................................................................................................23 

 

 

 

Connecting power ...............................................................................................................................................25 

 

 

 

Networked installation ................................................................................................................................................25 

 

 

 

To install the InvisaPC system on a network ........................................................................................................27

Chapter 3: Operations ...............................................................................................................................................................28 

 

 

Overview  .............................................................................................................................................................................28 

 

LED identification ................................................................................................................................................................28 

 

 

 

Front panel ..................................................................................................................................................................28 

 

 

 

Rear panel ...................................................................................................................................................................28 

 

 

Accessing the System ..........................................................................................................................................................29 

 

 

OSD functions .....................................................................................................................................................................29 

 

 

 

User Types  ......................................................................................................................................................................................30 

 

 

Log-on    ................................................................................................................................................................................................ 31 

 

 

Default Username and Password ..............................................................................................................................................................32 

 

 

Connections Screen ..................................................................................................................................................................................33 

 

 

 

Creating a New Connection  ...........................................................................................................................................................35 

 

Summary of Contents for InvisaPC DTX1000-R

Page 1: ...ee in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Customer Support Information ...

Page 2: ...Support at 724 746 5500 or go to blackbox com and click on Talk to Black Box You ll be live with one of our technical experts in less than 30 seconds Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners ...

Page 3: ... the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate th...

Page 4: ...urer s Part Number or Sales Level Model designation The designation that is referenced in the EMC and or safety reports and certificates are printed on the label applied to this product European Union Notification Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Patent Information ...

Page 5: ...nect 14 Private Connection 14 Share Mode 14 Chapter 2 Installation 18 Installing the InvisaPC Receiver 18 Required to install the InvisaPC Receiver 18 Mounting option 19 Installing the InvisaPC Transmitter 19 Required to install the InvisaPC Transmitter 19 Installation options 20 Point to point installation 20 To connect the InvisaPC Transmitter 21 To connect the InvisaPC Receiver 23 Connecting po...

Page 6: ...nfiguration 47 Configuring a Transmitter 49 Transmitter Information 51 Transmitter Upgrade 51 Transmitter Restore Factory Defaults 51 Transmitter Re boot 51 Transmitter Network Settings 52 Hot key 53 Appendix A Factory Defaults 55 InvisaPC Receiver Defaults 55 Network Settings Defaults 55 Connection Defaults 55 Hot key Default 56 Connection Modes 56 InvisaPC Transmitter Defaults 56 Network Setting...

Page 7: ... 40ºC Humidity 80 noncondensing Heat Dissipation BTU hr Maximum DTX1000 R Receiver 5VDC x 4Amps 3 41 68 2 BTU h MAX Voltage x Nominal Current 3 41 BTU H Hotkey Support PrtScrn default Operating Systems Supported Microsoft Windows Vista XP Windows 7 Windows 8 Server 2003 Server 2008 Server 2012 Linux Solaris Mac OS Connectors DTX1000 T Transmitter 1 DVI I female digital only input 1 Mini USB Type B...

Page 8: ...presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons Power On This symbol indicates the principal on off switch is in the on position Power Off This symbol indicates the principal on off switch is in the off position Protective Grounding Terminal This symbol indicates a terminal which must be ...

Page 9: ...ystem in this document refer to both the receiver DTX1000 R and the transmitter DTX1000 T NOTE Release 1 will not support USB 2 0 mass storage audio or share mode InvisaPC system features The InvisaPC system offers the following features Security The InvisaPC system supports Secure Sockets Layer SSL up to 128 bit when a transmitter and receiver are connected to each other over a TCP IP connection ...

Page 10: ... and mice USB re direction also called virtual USB is provided automatically on the InvisaPC Receiver but can be overridden by the admin In an InvisaPC Receiver the first three devices that are not keyboard or mouse are assigned to the virtual USB channel vUSB channel or USB re direction and passed to the remote computer When connecting to a non Transmitter target i e remote FX virtual desktop USB...

Page 11: ... manual Transmitter features The transmitter connects externally to the DVI port and a USB port of the remote workstation The InvisaPC transmitter is attached directly to the remote workstation and is powered by an external Power Supply Unit PSU The transmitter captures compresses and encrypts the workstation s media streams and transmits them to the Receiver over a standard TCP IP network Multipl...

Page 12: ...e default keyboard drivers for these operating systems are supported by the InvisaPC system NOTE For virtual desktops typically Pro or Enterprise versions of the Windows operating system are required for VDI See www microsoft com for Terminal Services RDSH or VDI RDVH requirements Flexible installation The InvisaPC Receiver provides you with the following flexible installation features Installatio...

Page 13: ...ot supported Audio The InvisaPC system supports CD quality stereo audio from the remote workstation with the Transmitter connected or virtual desktop to peripheral speakers connected to the line out connector on the InvisaPC receiver The InvisaPC Transmitter uses USB to capture audio from the remote workstation hence no need for a separate audio cable at the transmitter The InvisaPC Receiver suppo...

Page 14: ...ault mode for connections NOTE In Release 1 private connections are not supported but will not affect anything because sharing is not supported Share Mode In Share Mode multiple users can connect to the audio and video of a target computer over the network and arbitrate for control of the keyboard and mouse of that computer Non keyboard and mice devices are not supported on shared connections NOTE...

Page 15: ...0 l www blackbox com 15 Figure 1 InvisaPC System basic extender Table 1 1 Figure 1 Descriptions Number Description 1 PC or Workstation 2 InvisaPC Transmitter 3 IP network 100Mbps 4 InvisaPC Receiver 5 User Peripherals keyboard mouse monitor ...

Page 16: ...ckbox com 16 In Figure 2 a larger scale system is shown This is referred to as an unmanaged matrix type of deployment In this deployment there are several Receivers and Transmitter as well as virtual desktops Figure 2 InvisaPC Systems Unmanaged Matrix ...

Page 17: ...se observe the following precautions Test AC outlets at the workstation and monitor for proper polarity and grounding Use only with grounded outlets at both the workstation and monitor When using a backup Uninterruptible Power Supply UPS power the workstation and the transmitter from the same supply NOTE The AC inlet is the main disconnect ...

Page 18: ...Before installing your InvisaPC Receiver refer to the list below to ensure that you have all the items necessary for installation Requirements to install the InvisaPC Receiver 1 InvisaPC Receiver 2 External power supply for the InvisaPC Receiver 3 IEC power cord 4 InvisaPC Quick Installation Guide QIG ...

Page 19: ...saPC Transmitter Before installing your InvisaPC Transmitter refer to the list below to ensure that you have all the items necessary for installation Requirements to install the InvisaPC Transmitter 1 InvisaPC Transmitter 2 External power supply for the InvisaPC Receiver 3 IEC power cord 4 DVI cable provided with unit 5 USB cable provided with unit 6 InvisaPC Quick Installation Guide QIG ...

Page 20: ...n the following procedures You can install the InvisaPC system with the InvisaPC Receiver either on a point to point or networked configuration Point to point installation In a point to point configuration no administrator setup of the InvisaPC Transmitter or the InvisaPC Receiver is required This enables you to install the system quickly directly out of the box However in the point to point confi...

Page 21: ...blank video or distorted video at the Receiver 1 Turn off the remote workstation 2 The InvisaPC Transmitter has one USB connector Connect it to a corresponding USB port on the remote workstation a USB 2 0 port on remote workstation for best performance Connect using the provided USB cable 3 Connect the video connector on the InvisaPC Transmitter to the appropriately labeled port on the workstation...

Page 22: ...ox com 22 BLACK BOX DIGITAL DESKTOP EXTENSION I n v i s a P C Figure 4 InvisaPC Transmitter Connections Table 2 2 Figure 4 Descriptions Number Type of Connector 1 Power LED 2 5V DC Power Inlet 3 USB Type B Connector 4 RJ 45 Port 5 DVI Video 1 2 3 4 5 ...

Page 23: ...urn on the InvisaPC Receiver A default connection is available to allow connection to a default InvisaPC Transmitter You can use the OSD to add a different connection to a remote Transmitter or virtual desktop see page 35 for details on how to add a connection The default Transmitter IP address is 192 168 1 22 4 Once a Connection has been defined use the OSD to make connection NOTE VGA monitors ca...

Page 24: ... www blackbox com 24 Number Type of Connector 1 On Off Button 2 USB Type A Connector 3 USB Type A Connector 4 Microphone 5 Audio Line Out 6 5V DC Power In 7 Dual USB Tupe A Connector 8 RJ 45 Port 9 DVI Video Table 2 3 Figure 5 Descriptions ...

Page 25: ...wing instructions will enable you to install your InvisaPC Receiver and InvisaPC Transmitter in a networked configuration In this installation multiple InvisaPC Transmitters and InvisaPC Receivers are attached via the same Ethernet network In this case it is important for each unit to be configured with a unique IP address InvisaPC Transmitters and InvisaPC Receivers may be configured for use on a...

Page 26: ...ured with factory default network settings If you install only one InvisaPC Receiver and one InvisaPC Transmitter on a subnet you do not need to change these default network settings If you install multiple units on the same subnet you will need to assign a unique IP address to each unit or configure the receiver for DHCP This can be done via the On Screen Display OSD on the InvisaPC Receiver and ...

Page 27: ...nnection is available to allow connection to a default InvisaPC Transmitter You can use the OSD to add different connections to remote Transmitters or virtual desktops see Chapter 3 Operations for details on how to add a connection The default Transmitter IP address is 192 168 1 22 4 Use the OSD on the InvisaPC Receiver to reconfigure the network settings for the InvisaPC transmitter NOTE If the I...

Page 28: ...er fit your installation via the On Screen Display OSD on an InvisaPC Receiver You can also upgrade the InvisaPC system See Upgrading your InvisaPC System on page 45 for more information LED identification Front panel There is one LED on the front panel of an InvisaPC unit integrated into the power button on the Receiver called the STATUS LED The STATUS LED will light up when the unit Receiver or ...

Page 29: ... displayed on the screen to inform you of the progress of the connection You will be able to interact with the remote workstation or virtual desktop as if it were located at your desk NOTE If the remote workstation or server hosting virtual desktop has been turned off the InvisaPC user station cannot establish a connection OSD functions The InvisaPC Receiver incorporates an On Screen Display OSD t...

Page 30: ... They can create modify delete new users and connections change network settings etc 2 Power User users of this class can configure the resolution of the connection for virtual desktop connections and to make connections 3 Standard User users of this class can only select from a list of pre defined connections to access and view system information They cannot change any configuration settings ...

Page 31: ... 7 InvisaPC Receiver OSD Login on screen The fields on this screen are Username the username to log on as defined by the Admin Password password for the user Remember Me When this box is checked the unit keeps the username between log ons and power cycles When this box is not checked the username field is always presented as blank when powered up and after a log out This tick box only affects the ...

Page 32: ...he InvisaPC Receiver Figure 9 shows how the keyboard type can be selected Figure 9 Setting System Keyboard type Help This button opens a pop up window with help on that screen Default Username and Password The InvisaPC Receiver ships with a default username of Admin with a blank password i e no password This user cannot be deleted but the password can be changed ...

Page 33: ...he OSD in the example connection screen shown in Figure 10 the user admin is logged on The keyboard country type is shown at the bottom left corner of the screen beside the power button In Figure 10 this is displayed as US indicating that the US Country type has been defined for the keyboard Figure 10 Connections Screen If the user is an Administrator type the three buttons on the left New Edit an...

Page 34: ...led Default Tx 192 168 1 22 which defines a connection to an InvisaPC Transmitter with its factory defaults A maximum of 32 connections can be defined for an InvisaPC Receiver and these connections can be shared by users as defined by an administrator different users can have the same connection ...

Page 35: ... New button on the Connections screen This causes the New Connections pop up window to appear as shown in Figure 11 Figure 11 New Connection Pop up Window The fields on this screen are Name this is a unique name for the new connection The name can be between 1 and 32 characters The name can be composed of any Alphanumeric characters and special characters except for IP Address the IP address of th...

Page 36: ...g to an InvisaPC Transmitter and can be left blank for a InvisaPC Transmitter connection The maximum length of the password is 32 characters The password can be any valid password for a Microsoft O S This means the password cannot contain the following characters Connect via Transmitter this needs to be set to connect to an InvisaPC Transmitter This needs to be clear when connecting to a virtual d...

Page 37: ... target is available the connection will be made If another user is already connected to the target defined in the connection the user will receive a pop up window indicating the target device already allocated and name of the user currently connected For virtual desktop targets this operation will vary with server configuration Edit Connection To edit a connection and change its parameters an adm...

Page 38: ...ields and clicks Save to have them take effect or Cancel to discard any changes Remove Connection To remove or delete a connection an administrator highlights a connection in the list and then clicks on the Remove button on the Connections screen shown in Figure 10 This causes the Remove Connection pop up window to appear where a user confirms the removal or cancels the attempt ...

Page 39: ...virtual desktops and change his her local password 3 Standard Users users of this class can only select from a list of pre defined connections to access and view system information They cannot change any configuration settings The InvisaPC Receiver has one default user Admin which is a member of the administrator group This user is defined by default and cannot be deleted An InvisaPC Receiver can ...

Page 40: ...up screen Privilege This field which is a drop down list defines the type of user the new user will be Administrator Power User or User Selected Connections The new user must be allocated Connections that he she can access These are selected from the Available Connections window by the user selecting a set of connections click on the connection in the Available Connection window and then click the...

Page 41: ...ame checking that it is unique and that the two password entries match If this validation fails a pop up window displays the reason for the failure and the new user is not created After dismissing the pop up window the user can fix the error and click Save again The Cancel button should be clicked if the new user is not to be created Edit a User To edit a user click on the Edit button This causes ...

Page 42: ...n Remove a User To remove a user highlight the user s name and press Remove Figure 16 Remove User When the Remove button is clicked a pop up window is displayed to prompt confirmation that this user is to be deleted Click the Yes button to remove the user Clicking the No button causes this action to be aborted and the user is not removed Note There must always be a user of the name Admin in the In...

Page 43: ...s administrator to change network parameters for the InvisaPC Receiver 2 System allows upgrading of unit firmware reset unit to factory defaults and to save restore unit configuration to a USB drive 3 Resolution allows change of preferred resolution for an RDP connection This setting has no effect when connecting to an InvisaPC Transmitter 4 Password change the administrator password 5 Transmitter...

Page 44: ...tings for the InvisaPC Receiver The default network setting for the Receiver is a static IP address of 192 168 1 21 If DHCP is selected the receiver gets its IP address from the DHCP server The Apply button must be clicked to confirm any changes to network settings Note Only IP V4 addressing supported in version 1 x Figure 18 Network Settings ...

Page 45: ...he resolution for the OSD By default this is set at 1280x1024 This can be changed to 800x600 The Apply button must be set to save the change System Upgrade The InvisaPC Receiver is upgraded from a USB Flash drive Simply take the firmware clu file and place it in the root directory of the flash drive When the Upgrade button is clicked the valid upgrade files on the USB drive are displayed A valid f...

Page 46: ...ors prior to upgrading the InvisaPC Receiver The configuration of the unit is preserved through the upgrade Resolution The Resolution screen allows the resolution to be changed for an RDP connection i e defines the resolution that the virtual desktop will be accessed with This setting can only be changed by Administrators and Power Users This setting has no effect on InvisaPC Tx connections ...

Page 47: ...o be changed This button is only visible to Administrators and Power Users Transmitter Configuration The Transmitter button on the Control Tab allows administrators to change the configuration of an InvisaPC Transmitter this button is not visible to Power users and Standard Users The following options are available when the Transmitter button has been activated ...

Page 48: ...tions 724 746 5500 l www blackbox com 48 1 Transmitter Information 2 Transmitter firmware upgrade 3 Transmitter restore factory defaults 4 Transmitter re boot 5 Transmitter discovery 6 Discover Transmitter IP address ...

Page 49: ...t be defined for the target Transmitter This is called setting an active Transmitter IP address When there is no active IP address defined the TX Setting window has all the buttons greyed out except for the Apply and Discover buttons as shown in Figure 22 Figure 22 Transmitter Settings Configuration Window no active IP address ...

Page 50: ...he receiver on a point to point link or be the only transmitter on the attached network If this is the case the administrator can click on the Discover button and follow the wizard to discover the IP address of the attached Transmitter This is required in the case when an administrator does not know the IP address of the Transmitter Figure 23 Transmitter Settings Configuration Window Active IP add...

Page 51: ... walk the user through the process The upgrade can take several minutes to complete and the power to the Transmitter and the Receiver must not be disconnected during the upgrade During the upgrade process the Transmitter may re boot a couple of times If the active IP address is not the address of a valid InvisaPC Transmitter or this address is unreachable an error message is returned Transmitter R...

Page 52: ...ringing up this window Optionally the administrator can choose to target a different transmitter by entering a new Transmitter IP Address and clicking the Apply button To change the IP address settings for a Transmitter at the active IP address the administrator can enter the new IP address subnet mask and gateway and then click on the Apply button This may cause the Transmitter to power cycle its...

Page 53: ...he address of a valid InvisaPC Transmitter or this address is unreachable an error message is returned Hot key The Hot Key button allows the administrator to change the hot key configuration The hot key is used with the o key to bring up the OSD when a connection is active The hot key with p key is used to switch to a previous active connection Example PrtScrn O default Figure 25 Hot key definitio...

Page 54: ... 2 OSD Hotkey Sequences Hotkey Sequences Print Screen Default press PrnScrn key Ctrl Ctrl press Ctrl key twice within 1 sec Alt Alt press Alt key twice within 1 sec Shift Shift press Shift key twice within 1 sec Open OSD Hotkey O Switch to previous target Hotkey P ...

Page 55: ...tor requests a reset to factory defaults InvisaPC Receiver Defaults Network Settings Defaults IP address configuration Static or DHCP Static IP Address 192 168 1 21 Default Gateway 0 0 0 0 Default Subnet Mask 255 255 255 0 Connection Defaults Name Default Tx Connection Address 192 168 1 22 Username none Password none Port 3389 Transmitter Connection Enabled Audio Disabled USB Redirection Disabled ...

Page 56: ...n Connection Modes Auto Login Admin login in as Admin Auto Connect not enabled Connection Type Private InvisaPC Transmitter Defaults Network Settings Defaults IP address configuration Static or DHCP Static IP Address 192 168 1 22 Default Gateway 0 0 0 0 Default Subnet Mask 255 255 255 0 ...

Page 57: ...e to the receiver and login as admin 4 Navigate to Control Transmitter Discover and follow the on screen prompts 5 You will be prompted to connect the devices together in the second step power up the transmitter 6 Once discovered you can use the IP address of the transmitter to reconfigure it Lost Admin Password The InvisaPC solution will allow for more than one administrator account to be configu...

Page 58: ...e 24 7 Tech support available in 30 seconds or less Copyright 2013 Black Box Corporation All rights reserved Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any third party trademarks appearing in this manual are acknowledged to be the property of their respective owners Black Box Tech Support FREE Live 24 7 Tech support the way it should be Great tech suppor...

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