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“When I try to make a call, I hear busy tone”
If you’re using a multi-handset system, check whether another handset
is already on a call.
“The volume in the earpiece is low when I’m on a call”
Make sure you’re holding the earpiece correctly over your ear.
Adjust the volume using the
UP/DOWN
key.
Intercom and transfer
“I can’t transfer a call”
Make sure the other handset is in range of the base unit.
Make sure you are dialling the correct number for the other handset.
Batteries
“The handset’s battery cells are running low within an hour or two”
Before you first use the handset, you should have left it on the base unit
or charger pod for 15 hours to charge the batteries fully.
You may need to replace the batteries.
Check the connection between the base unit and the mains power
socket.
“I try to recharge the batteries but I still get a warning that they are
low”
You need to replace the batteries.
Dispose of used batteries safely – never burn them, or put them where
they could get punctured.
Do not use non-rechargeable batteries in your handset – they may
explode, causing damage.
If the fault persists...
Disconnect all other instruments connected to the same line and try to
make a call.
Disconnect the base unit from the telephone line and plug a different
phone into the master telephone socket. Try making a call. If this works,
the line is
OK
.
If the call does not work, and you are using a two-way socket adapter,
remove it and plug a telephone directly into the socket.
If the call now works, the adapter may be faulty.
If you cannot make a call, the fault may be on the exchange line.
Contact the service provider.
