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Product Support and Contact Information

Most problems can be solved by referring to the

Troubleshooting

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Troubleshooting

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Summary of Contents for BiPAC 5100

Page 1: ...BIPAC 5100 5100W Wireless ADSL Router User s Manual...

Page 2: ...3 2 5 Resetting the BIPAC 5100 5100W 13 Chapter 3 15 3 1 Wizard Setup Introduction 15 3 2 Encapsulation 15 3 3 Multiplexing 16 3 4 VPI and VCI 16 3 5 Wizard Setup Configuration First Screen 16 3 6 IP...

Page 3: ...lter 37 Chapter 6 39 6 1 WAN Overview 39 6 2 PPPoE Encapsulation 39 6 3 PPTP Encapsulation 40 6 4 Traffic Shaping 40 6 5 Configuring WAN Setup 41 Chapter 7 45 7 1 NAT Overview 45 7 2 SUA Single User A...

Page 4: ...P 63 11 3 Installing UPnP in Windows Example 64 11 4 Using UPnP in Windows XP Example 67 Chapter12 71 12 1 Maintenance Overview 71 12 2 System Status Screen 71 12 3 DHCP Table Screen 74 12 4 Wireless...

Page 5: ...5 A 8 Internet Access 85 A 9 Remote Management 85 A 10 Remote Node Connection 85...

Page 6: ...em and one for ADSL over ISDN Integrated Synchronous Digital System The BIPAC 5100 5100W provides a wireless LAN connectivity allowing users to enjoy the convenience and mobility of working anywhere w...

Page 7: ...5100 5100W and other UPnP enabled devices can dynamically join a network obtain an IP address and convey its capabilities to other devices on the network 10 100M Auto negotiation Ethernet Fast Etherne...

Page 8: ...erfaces via its single physical Ethernet interface with the BIPAC 5100 5100W itself as the gateway for each LAN network IP Policy Routing IPPR Traditionally routing is based on the destination address...

Page 9: ...and easy installation Housing The BIPAC 5100 5100W s all new compact and ventilated housing minimizes space requirements making it easy to position anywhere in your busy office 1 3 Applications for th...

Page 10: ...10...

Page 11: ...0 and later versions with JavaScript enabled It is recommended that you set your screen resolution to 1024 by 768 pixels 2 2 Accessing the BIPAC 5100 5100W Web Configurator Step 1 Make sure your BIPA...

Page 12: ...rd Setup to begin a series of screens to configure the BIPAC 5100 5100W for the first time Click a link under Advanced Setup to configure advanced BIPAC 5100 5100W features Click a link under Maintena...

Page 13: ...ly Click Apply to save your changes back to the BIPAC 5100 5100W Cancel Click Cancel to begin configuring this screen afresh 2 5 Resetting the BIPAC 5100 5100W If you forget your password or cannot ac...

Page 14: ...folder Step 1 Turn off the BIPAC 5100 5100W begin a terminal emulation software session and turn on the BIPAC 5100 5100W again When you see the message Press Any key to enter Debug Mode within 3 seco...

Page 15: ...are routed between the Ethernet interface and the WAN interface and then formatted so that they can be understood in a bridged environment For instance it encapsulates routed Ethernet frames into bri...

Page 16: ...lexing method required by your ISP 3 3 1 VC based Multiplexing In this case by prior mutual agreement each protocol is assigned to a specific virtual circuit for example VC1 carries IP etc VC based mu...

Page 17: ...Multiplex Select the multiplexing method used by your ISP from the Multiplex drop down list box either VC based or LLC based Virtual Circuit ID VPI Virtual Path Identifier and VCI Virtual Channel Iden...

Page 18: ...n your network is using that IP address The subnet mask specifies the network number portion of an IP address Your BIPAC 5100 5100W will compute the subnet mask automatically based on the IP address t...

Page 19: ...etwork administrator for the appropriate IP addresses 3 8 Nailed Up Connection PPP A nailed up connection is a dial up line where the connection is always up regardless of traffic demand The BIPAC 510...

Page 20: ...your ISP gives you A dynamic IP address is not fixed the ISP assigns you a different one each time you connect to the Internet The Single User Account feature can be used with either a dynamic or sta...

Page 21: ...P Address This field is available if you select Routing in the Mode field Type your ISP assigned IP address in this field Network Address Translation Select None SUA Only or Full Feature from the drop...

Page 22: ...ddress text box below Subnet Mask Enter a subnet mask in dotted decimal notation Refer to the IP Subnetting appendix to calculate a subnet mask If you are implementing subnetting ENET ENCAP Gateway Yo...

Page 23: ...u connect to the Internet The Single User Account feature can be used with either a dynamic or static IP address Click Obtain an IP Address Automatically if you have a dynamic IP address otherwise cli...

Page 24: ...he BIPAC 5100 5100W as a DHCP server or disable it When configured as a server the BIPAC 5100 5100W provides the TCP IP configuration for the clients If you turn DHCP service off you must have another...

Page 25: ...25 If you want to change your BIPAC 5100 5100W LAN settings click Change LAN Configuration to display the screen as shown next The following table describes the labels in this screen LABEL DESCRIPTION...

Page 26: ...the contiguous addresses in the IP address pool Size of Client IP Pool This field specifies the size or count of the IP address pool Primary DNS Server Enter the IP addresses of the DNS servers The D...

Page 27: ...t access is just the beginning Refer to the rest of this User s Guide for more detailed information on the complete range of BIPAC 5100 5100W features If you cannot access the Internet open the web co...

Page 28: ...ea usually the same building or floor of a building The LAN screens can help you configure a LAN DHCP server and manage IP addresses 4 1 1 LANs WANs and the BIPAC 5100 5100W The actual physical connec...

Page 29: ...DHCP clients that it itself is the DNS server When a computer sends a DNS query to the BIPAC 5100 5100W the BIPAC 5100 5100W forwards the query to the real DNS server learned through IPCP and relays t...

Page 30: ...set to 1 Both the BIPAC 5100 5100W will broadcast its routing table periodically and incorporate the RIP information that it receives 2 In Only the BIPAC 5100 5100W will not send any RIP packets but...

Page 31: ...he address 224 0 0 1 is used for query messages and is assigned to the permanent group of all IP hosts including gateways All hosts must join the 224 0 0 1 group in order to participate in IGMP The ad...

Page 32: ...imary DNS Server Enter the IP addresses of the DNS servers The DNS servers are passed to the DHCP clients along with the IP address and the subnet mask Secondary DNS Server As above Remote DHCP Server...

Page 33: ...access points overlap causing interference and degrading performance Adjacent channels partially overlap however To avoid interference due to overlap your AP should be on a channel at least five chan...

Page 34: ...than the specified RTS CTS directly to the AP without the RTS Request To Send CTS Clear to Send handshake You should only configure RTS CTS if the possibility of hidden nodes exists on your network a...

Page 35: ...is accessible to any wireless networking device that is within range Use the BIPAC 5100 5100W web configurator to configurator to set up your wireless LAN security settings Refer to the chapter on us...

Page 36: ...n can obtain the ESSID through passive scanning Channel ID The range of radio frequencies used by IEEE 802 11b wireless devices is called a channel Select a channel from the drop down list box RTS CTS...

Page 37: ...by your ISP if given RIP Direction Select the RIP direction from None Both In Only and Out Only RIP Version Select the RIP version from RIP 1 RIP 2B and RIP 2M Multicast IGMP Internet Group Multicast...

Page 38: ...listed will be allowed to access the router Select Allow Association to permit access to the router MAC addresses not listed will be denied access to the router MAC Address Enter the MAC addresses in...

Page 39: ...ing access control systems for example Radius PPPoE provides a login and authentication method that the existing Microsoft Dial Up Networking software can activate and therefore requires no new learni...

Page 40: ...nections Peak Cell Rate PCR is the maximum rate at which the sender can send cells This parameter may be lower but not higher than the maximum line speed 1 ATM cell is 53 bytes 424 bits so a maximum s...

Page 41: ...the use of NAT or NAPT is not desired and there is a single computer attached to the BIPAC 5100 5100W ADSL Gateway 6 5 2 When to use Half Bridge mode When using a separate firewall that will be prote...

Page 42: ...k using the virtual server port forwarding feature on the BIPAC 5100 5100W Using NAT NAPT is preferable as it provides the first line of defence against attack from hackers crackers and allows the con...

Page 43: ...plications that are non time sensitive such as e mail Select VBR Variable Bit Rate for bursty traffic and bandwidth sharing with other applications VBR is not available on all models Cell Rate Cell ra...

Page 44: ...Mask ENET ENCAP encapsulation only Enter a subnet mask in dotted decimal notation Refer to the Subnetting appendix in the to calculate a subnet mask If you are implementing subnetting ENET ENCAP Gate...

Page 45: ...uter for example the local address refers to the IP address of a host when the packet is in the local network while the global address refers to the IP address of the host when the same packet is trav...

Page 46: ...ng inquiries thus preventing intruders from probing your network For more information on IP address translation refer to RFC 1631 The IP Network Address Translator NAT 7 1 3 How NAT Works Each packet...

Page 47: ...ess This is equivalent to SUA for instance PAT port address translation Billion s Single User Account feature that previous Billion routers supported the SUA Only option in today s routers 3 Many to M...

Page 48: ...ort number or a range of port numbers to be forwarded and the local IP address of the desired server The port number identifies a service for example web service is on port 80 and FTP on port 21 In so...

Page 49: ...range of port numbers In addition to the servers for specified services NAT supports a default server A service request that does not have a server explicitly designated for it is forwarded to the def...

Page 50: ...IPAC 5100 5100W uses Address Mapping Set 1 in the NAT Edit SUA NAT Server Set screen Edit Details Click this link to go to the NAT Edit SUA NAT Server Set screen Full Feature Select this radio button...

Page 51: ...o forward only one port enter the port number again in the Start Port No field above and then enter it again in this field To forward a series of ports enter the last port number in a series that begi...

Page 52: ...is screen LABEL DESCRIPTION Local Start IP This is the starting Inside Local IP Address ILA Local IP addresses are N A for Server port mapping Local End IP This is the end Inside Local IP Address ILA...

Page 53: ...rule click the rule s link in the NAT Address Mapping Rules screen to display the screen shown next The following table describes the labels in this screen LABEL DESCRIPTION Type Choose the port mapp...

Page 54: ...This is the starting Inside Global IP Address IGA Enter 0 0 0 0 here if you have a dynamic IP address from your ISP Global End IP This is the ending Inside Global IP Address IGA This field is N A for...

Page 55: ...each time you reconnect Your friends or relatives will always be able to call you even if they don t know your IP address First of all you need to have registered a dynamic DNS account with www dyndns...

Page 56: ...ost Name Type the domain name assigned to your BIPAC 5100 5100W by your Dynamic DNS provider E mail Address Type your e mail address User Type your user name Password Type the password assigned to you...

Page 57: ...figure the BIPAC 5100 5100W s time and date settings This chapter is not available on all models 9 1 Configuring Time Zone To change your BIPAC 5100 5100W s time and date click Time Zone The screen ap...

Page 58: ...ngs time Daylight saving is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening Start Date Ent...

Page 59: ...e with the time server New Time This field displays the last updated time from the time server When you select None in the Use Time Server when Bootup field enter the new time in this field and then c...

Page 60: ...itations Remote management over LAN or WAN will not work when 1 A filter is applied to block a Telnet FTP or Web service 2 You have disabled that service in one of the remote management screens 3 The...

Page 61: ...sys stdio has been changed on the command line 10 2 Telnet You can configure your BIPAC 5100 5100W for remote Telnet access as shown next 10 3 FTP You can upload and download BIPAC 5100 5100W firmware...

Page 62: ...t number for the remote management service You may change the port number for a service in this field but you must use the same port umber to use that service for remote management Secured Client IP T...

Page 63: ...h UPnP compatible device installed on your network will appear as a separate icon Selecting the icon of a UPnP device will allow you to access the information and properties of that device 11 1 2 NAT...

Page 64: ...e UPnP Be aware that anyone could use a UPnP application to open the web configurator s login screen without entering the BIPAC 5100 5100W s IP address although you must still enter the password to ac...

Page 65: ...ns window select the Universal Plug and Play check box in the Components selection box Step 4 Click OK to go back to the Add Remove Programs Properties window and click Next Step 5 Restart the compute...

Page 66: ...Step 4 Select Networking Service in the Components selection box and click Details Step 5 In the Networking Services window select the Universal Plug and Play check box Step 6 Click OK to go back to t...

Page 67: ...urn on your computer and the BIPAC 5100 5100W 11 4 1 Auto discover Your UPnP enabled Network Device Step 1 Click start and Control Panel Double click Network Connections An icon displays under Interne...

Page 68: ...ator Easy Access With UPnP you can access the web based configurator on the BIPAC 5100 5100W without finding out the IP address of the BIPAC 5100 5100W first This comes helpful if you do not know the...

Page 69: ...al Network Step 5 Right click on the icon for your BIPAC 5100 5100W and select Invoke The web configurator login screen displays Step 6 Right click on the icon for your BIPAC 5100 5100W and select Pro...

Page 70: ...70...

Page 71: ...rt traffic statistics 12 1 Maintenance Overview Use the maintenance screens to view system information upload new firmware manage configuration and restart your BIPAC 5100 5100W 12 2 System Status Scr...

Page 72: ...BIPAC 5100 5100W It is for identification purposes RAS F W Version This is the firmware version and the date created DSL FW Version This is the DSL firmware version associated with your BIPAC 5100 510...

Page 73: ...is is the WAN port DHCP role Server Relay not all BIPAC 5100 5100W models or None DHCP Start IP This is the first of the contiguous addresses in the IP address pool DHCP Pool Size This is the number o...

Page 74: ...this port RxPkts This field displays the number of packets received on this port Errors This field displays the number of error packets on this port Tx B s This field displays the number of bytes tran...

Page 75: ...with the displayed host name Every Ethernet device has a unique MAC address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 AA BB 00 00 0...

Page 76: ...N screen Refresh Click Refresh to renew the information in the table 12 4 2 Channel Usage Table This screen displays the state of the channels within the BIPAC 5100 5100W s transmission range Click Wi...

Page 77: ...00 5100W Click Diagnostic to display the following screen 12 5 1 Diagnostic General Screen Click Diagnostic and then General to open the screen shown next The following table describes the labels in t...

Page 78: ...n shown next The following table describes the labels in this screen LABEL DESCRIPTION Reset ADSL Line Click this button to reinitialize the ADSL line The large text box above then displays the progre...

Page 79: ...till in process Improper operation could damage the router 12 6 Firmware Screen Find firmware at www billion com in a file that usually uses the system model name with a bin extension e g BIPAC 5100 5...

Page 80: ...y defaults Refer to the Resetting the BIPAC 5100 5100W section After you see the Firmware Upload in Process screen wait two minutes before logging into the BIPAC 5100 5100W again The BIPAC 5100 5100W...

Page 81: ...ower 3 Turn the BIPAC 5100 5100W off and on 4 If the error persists you may have a hardware problem In this case you should contact your vendor A 1 2 LAN LED The LAN LED on the front panel does not li...

Page 82: ...set to none 3 Make sure you entered the correct password The default password is admin If you have forgot your username or password refer to Section A 5 A 3 Telnet I cannot telnet into the BIPAC 5100...

Page 83: ...lso Section A 9 The web configurator does not display properly STEPS CORRECTIVE ACTION 1 Make sure you are using Internet Explorer 5 0 and later versions 2 Delete the temporary web files and log in ag...

Page 84: ...me subnet A 7 WAN Interface Initialization of the ADSL connection failed STEPS CORRECTIVE ACTION 1 Check the cable connections between the ADSL port and the wall jack The DSL LED on the front panel of...

Page 85: ...ge the BIPAC 5100 5100W from the LAN or WAN STEPS CORRECTIVE ACTION 1 Refer to the Remote Management Limitations section in the Firmware and Configuration File Management chapter for scenarios when re...

Page 86: ...e User s Manual If you cannot resolve the problem with the Troubleshooting chapter please contact the dealer where you purchased this product Contact Billion AUSTRALIA http www billion com au Hotline...

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