Beyonwiz FREEVIEW FV-L1, User Manual

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Troubleshooting Guide
104
strength and/or quality is adequate. If not,
please contact an authorised antenna service
agent or licensed contractor to seek advice
concerning improving your TV reception.
No sound, or poor
sound

Check the Volume controls of the product, TV
and other audio device/s.

Check the Mute status of the product, TV and
other audio device/s.

Check that the audio output connections on the
product have been connected to the correct
input connectors on the TV and/or other audio
device/s.

Check that the product’s audio output settings
configured in the Setup menu are correct.
(Setup\Configuration\A/V Output)
Remote control
does not operate
the FV-L1

To use the product with the supplied Remote
control, the Remote control's infrared sender
should be pointed directly towards the
product’s infrared receiver.

Check the remote control’s batteries.

Ensure that the correct mode is selected on the
Remote control i.e. STB mode if operating FV-
L1 or TV mode if operating the TV.

If the Remote control range seems to be
limited, check to ensure that the protective
plastic film (for shipping protection) on the
front panel of the FV-L1 has been removed.
Remote control
does not operate
TV

To use the equipment with Remote control, the
Remote control's infrared sender should be
pointed directly towards the TV's Remote
control receiver.

Check the battery of the Remote control.

Ensure that the correct mode is selected on the
remote control i.e. STB mode if operating the
FV-L1 or TV mode if operating the TV.

Has the Remote control been correctly
programmed to operate your TV?
(See page 7 of this Guide)
Timers are not
recording

Check to ensure that the timers have been set
correctly.

Check whether more than two timers overlap.

Check whether the power supply to the
product has been disconnected.
I can’t connect to
my network via
LAN

Check to ensure that the Ethernet (LAN) cable
is connected to the correct port on the rear of
the product.

Is the correct type of Ethernet cable being
used for your network connection?
(i.e. a “straight-through” or “crossover” cable?)

Have the LAN settings been correctly
configured in the product’s Setup Menu?
(Setup\Network\Setting)