20
Problems
Possible causes
Solutions
Display not
steady while
measuring: the
measurement
result is
rather longer
or shorter;
numerical
display irregular.
There are apical cysts
If there has cysts, the length of
root canal can’t be measured
accurately.
The file clip is not
clean or broken
Clean the file clip by alcohol, or
replace it.
The measuring wire is broken or
has poor contact
Contact both ends of the
measuring wire directly, it displays
“-3”.
The length
measurement
indicator only
full display near
narrow part of
the apical.
The root canal is occlusive
The display will be normal after
penetrating the narrow part of
apical.
The root canal is too dry
Wet the root canal with normal
saline solution or sodium
hypochlorite solution.
The endo file is too small for the
root canal
Replace the current endo file
with a larger one.
* If all above measures do not work, please contact us.