Berner 367866, Safety And Users Manual, Page: 31 / 88

13 English
07-2020
Service
▪ after 250 hours of work, bring your core drill to a
BERNER authorized service centre for periodical
check;
▪
any core drill repairing must be carried out by
BERNER authorized service personnel only. Ask
your dealer for the list of the BERNER authorized
service centres;
▪ your machine's serial number is stamped on the
machine or printed on the data plate as shown in
figure 10;
▪ use original BERNER spare parts only.
Warranty
Your product is under BERNER warranty for 36 months,
starting from the date of purchase. This warranty is against
faulty workmanship, flaws material and design problems.
The warranty covers free components replacement,
manpower needed for replacement and wearing materials
such as oil and lubricants if intact before the repairing
operation. The warranty doesn't cover the replacement of:
▪
components of the product replaced or modified by
people not authorized by BERNER;
▪
components damaged by carelessness, not
suitable use or overloaded;
▪
components of products from which safety devices
have been removed;
▪
worn wearing parts replaced during repair.
This warranty does not apply to products that have been
damaged by carelessness like water entering the core drill,
lack of periodic cleaning and maintenance, damage of the
threaded components or the spindle etc.
The life of wearing parts is variable depending on the
working time and the kind of work they are used for.
Examples of wearing parts are: cables, switches and plugs,
brushes, commutators, clutch plates, ball and roller bearing
not in oil, sealing rings, transmission spindles, filters, etc.
If during repairing under warranty, a wearing part is worn
and this can affect the safety and the operation of your
product, the customer is asked to pay for the replacement of
these components not under warranty. If the customer
refuses this, no repairing operation will be carried out.
The warranty covers free replacement of components which
are defective due to wrong manufacturing or assembly, if the
product is brought to an authorized service centre and if:
▪
the product is together with a purchasing document
stating when the product has been purchased.
Valid purchasing documents are invoices or
delivery certificates;
▪ maintenance operations have been carried out
every 250 working hours, replacing the worn
wearing parts;
▪
no unauthorized people have serviced the product;
▪ the product has not been misused and it has been
used accordingly with the directions given in this
user manual;
▪
all safety directions have been followed.
Your BERNER product is not under warranty if:
▪
the product has been serviced by people not
authorized by BERNER.
▪
damage is due to incorrect use and/or
carelessness. Dents due to drops or strokes will be
considered evidence of carelessness;
▪ damage has been caused by mechanical or
electrical overload;
▪ damage has been caused by water, mud or any
other liquid entering the product.
When your product is under warranty, in some cases, for
example if the BERNER authorized service personnel think
the repairing is too expensive to be carried out, the free
substitution of the product is possible. In addition, the
substitution under warranty is provided after two fruitless
reparation attempts and after the authorization of a
BERNER service manager. In case of substitution, the
customer is, usually, requested to pay for the worn wearing
parts of the product that has been replaced.
User-replaceable components
No components of the BERNER product can be replaced by
the user. Replacement must be carried out by BERNER
authorized personnel only.
BERNER service centres - Address list
Ask your dealer for a BERNER service centres address list.
P P a a c c k k a a g g e e c c o o n n t t e e n n t t s s
For the list of contents refer to the Spare Parts List , specific
for your model, located in the package together with this
manual.