FAQ and troubleshooting
51
How do I update the driver?
Please visit BenQ Online Service and Support
(
http://www.benq.com/support/
) to search for driver updates.
My system is running very slow. How can I improve the
performance?
System resources are the amount of memory and hard disk
space that your Joybook Lite can use, which may degrade over
time and affect the system performance. However, you can still
improve the system performance by using the methods below.
• Close all open programs not being used. Use software
programs that are absolutely necessary. Try running virus
scans and other tools when you are not using your Joybook
Lite. Closing software programs that are not necessary helps
your system performs more efficiently.
• Prevent background software programs from loading. As
software programs load the small icons in the notification area
located in the lower right corner of the desktop, they will be
running in the background and each one consumes valuable
system resources. You can follow the steps below to prevent
application programs from running when Windows launches:
1. Press
+
R to display the
Run
dialog box.
2. Type "msconfig" in the
Open
field. The system configuration
utility will appears.
3. Click the
Startup
tab, and then uncheck any task that is
unwanted.
4. Click Apply, and then click OK. Restart your Joybook Lite.
• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps prevent programs
from running when Windows starts up. To do so, follow the
steps below:
1. Right-click anywhere in the open area on the desktop and
select
New
>
Folder
. Give the folder a name. This folder will
be used later.
2. Right-click the
Start
button and then select
Open
. A folder
named
Programs
will appear in the Start Menu window.
3. Double-click the
Programs
folder and then the
Startup
folder.
4. Right-click any icon in the folder and then select
Properties
. The information about the icon will appear.
5. You may decide if the program is necessary to be kept in the
Startup
folder. Select unwanted program icons, right-click
on them and select
Cut
.
6. Close the open windows to return to the desktop.
7. Open the folder created in Step 1.
8. Select the
Edit
and
Paste
commands in the folder window.
The icons that were cut from the
Startup
folder are now
placed in the folder.
9. Restart the Joybook Lite. The programs removed from the
Startup
folder will no longer run when Windows starts.
However, you can still run them by double-clicking their
icons in the folder created in Step 1.
• Empty the Recycle Bin. You can free up disk space by clearing
files you no longer need from the Recycle Bin. To do so, right-
click the
Recycle Bin
icon on the desktop and select
Empty
Recycle Bin
.
• Delete temporary files and directories. This will increase the
disk space of your hard disk, and reduce the time Window
takes to access the hard disk. It will also help solve problems
associated with spooling print job.
1. Close all running programs.
