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Troubleshooting
Signal strength is poor
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices
decreases
when the distance between devices
increases. Other factors
that will cause signal degradation (metal is generally the worst
culprit) are obstructions such as walls and metal appliances. As
a result, the typical indoor range of your wireless devices will be
between 100 to 200 feet. Note also that connection speed may
decrease as you move farther from the wireless router (or
access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet from the wireless router (or access point).
Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the router is shipped with is channel 11, but you may
choose from several other channels depending on your region;
see your router’s (or access point’s) user manual for
instructions on how to choose other channels.
Limiting the wireless transmit rate – Limiting the wireless
transmit rate can help improve the maximum wireless range
and connection stability. Most wireless cards have the ability
to limit the transmission rate.To change this property, go to the
Windows Control Panel, open the “Network Connections” folder
and double-click on your wireless card’s connection. In the
properties dialog, select the “Configure” button on the “General”
tab (Windows 98 users will have to select the wireless card in
the list box and then click “Properties”), then choose the
“Advanced” tab and select the rate property. Wireless client
cards are usually set to automatically adjust the wireless
transmit rate for you, but doing so can cause periodic
disconnects when the wireless signal is too weak; as a rule,
slower transmission rates are more stable. Experiment with
different connection rates until you find the best one for your
environment; note that all available transmission rates should be
acceptable for browsing the Internet. For more assistance, see
your wireless card’s literature.
If issues persist even at close range, please contact Belkin
Technical Support.
