Belkin F5D70010 User Manual Download | Manualshive

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Troubleshooting

Technical Support

You can find technical support information at

www.belkin.com/networking

. If you want to contact technical support

by phone, please call:

Europe: 00 800 223 55 460

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Summary of Contents for F5D70010

Page 1: ...our local language FR Les manuels et ou le logiciel sont disponibles en français DE Benutzerhandbuch und oder Software gibt es in Ihrer Sprache NL Voor Nederlandstalige handleidingen en of software kunt u terecht op ES Los manuales y o el software están disponibles en la lengua local IT I manuali e o il software nella propria lingua si trovano su www belkin co uk support ...

Page 2: ...ng and Setting Up the Card 8 Step 1 Install the Software 8 Step 2 Install the Hardware 10 4 Using the Belkin Wireless Utility 11 How to Access the Belkin Wireless Utility 11 Monitoring the Status of your Network Connection 12 Configuring your Current Network Settings 14 Securing your Wi Fi Network 16 Finding Available Networks in your Area 28 Setting Wireless Network Profiles 29 Monitoring Data Tr...

Page 3: ...nce Advantages of a Wireless Network Mobility you no longer need a dedicated computer room you can work on a networked laptop or desktop computer anywhere within your wireless range Easy installation Belkin Easy Installation Wizards make setup simple Flexibility set up and access printers computers and other networking devices from anywhere in your home Easy Expansion the wide range of Belkin netw...

Page 4: ... Technical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router or Access Point Place your wireless router or access point the central connection point of your netwo...

Page 5: ...router or access point and your wireless enabled computers Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check the manufacturer s information If this fixes the problem the phone may be interfering If your phone supports channel selection change the channel on the phone to the furthest channel from your wireless network as possible For example change the pho...

Page 6: ...equire a user name and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this is to simply reconnect by re running the VPN or AOL software or by re logging into the secure website A second alternative is to change your computer s power management settings so it does not go to ...

Page 7: ... 2 4GHz frequency band as 802 11b Wi Fi products 2 4GHz ISM Industrial Science and Medical band operation Integrated easy to use Wireless Utility CardBus interface for operation in virtually any notebook computer WPA 64 bit WEP Wired Equivalent Privacy 128 bit encryption and 802 1x authentication Wireless access to networked resources Support for both Infrastructure and Ad Hoc peer to peer network...

Page 8: ...ices or environments that frequently rearrange or change locations Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows exhibitions and construction sites on a short term basis also companies that need additional workstations for a peak activity period SOHO Small Office Home Office networking needs Provides the easy and quick small network installation...

Page 9: ... flashes when the Card is active c Card Connector Part of the Card that fits into your computer s CardBus slot System Requirements PC compatible laptop with one available CardBus slot Windows 98SE Me 2000 XP Package Contents Wireless G Notebook Network Card Quick Installation Guide Installation Software CD User Manual a c b ...

Page 10: ...our mouse over the Install button then select Click here to start the software installation program Note If the Wireless Utility screen does not appear within 20 seconds access your CD ROM by double clicking on the My Computer icon and and double click on the CD ROM drive that the installation CD has been placed in Double click on the folder named Files then double click on the icon named setup ex...

Page 11: ...tting Up the Card 1 5 Click Next to add the software to a program folder 1 4 You will be prompted to choose an installation location Click Next to accept the default location or click Browse to select a different location before clicking Next ...

Page 12: ...ide UP into your computer s CardBus slot firmly until it stops Click OK to continue Note If your system did not prompt you to insert your Card after the installation is completed please do so now 2 2 Select United States of America 1 11 from the Country Channel Select drop down box and click OK Installing and Setting Up the Card ...

Page 13: ...n to bring up the Belkin Wireless Utility If the icon is not present click on Start Programs Belkin 802 11g Wireless Card Belkin 802 11g Wireless Card Utility Note The color of the icon reflects the connection link green for good yellow for weak and red if it is not active Using the Belkin Wireless Utility ...

Page 14: ...rk SSID the network name of the router or access point you are connected to b Encryption Will display Off when encryption is disabled WEP when either 64 bit or 128 bit encryption is enabled or WPA when WPA is enabled c Speed Displays the data rate of the current connection d Channel Shows the channel the network is on Using the Belkin Wireless Utility a b c d e g h i j k f ...

Page 15: ...Network Mode Will display either Infrastructure if connected to a router or an access point or Ad Hoc when connected to another computer i BSSID Displays the MAC address of the wireless router or access point that you are connected to j IP Address Shows the IP address of the computer k Use Windows to configure my wireless network settings Click this box to use the Windows Zero Configuration Utilit...

Page 16: ...structure is used when connecting your PC to a wireless router or access point and Ad Hoc is used when connecting two or more computers together without a wireless router or access point b Network SSID The SSID is the wireless network name of a router or access point Select an available SSID from the drop down box or enter an SSID name of a wireless router or access point you would like to connect...

Page 17: ...g RTS CTS Request to Send Clear to Send will control the data sent to minimize collisions with other PCs sending data on the same network Setting RTS CTS threshold to 2346 disables RTS CTS and is the default setting g Power Saving Select from either Off Max or Dynamic The Max setting draws less power from your PC when you want to conserve battery power or when you are in close range the Off settin...

Page 18: ...ated data 64 bits total Some hardware manufacturers refer to 64 bit as 40 bit encryption Shortly after the technology was introduced researchers found that 64 bit encryption was too easy to decode Using the Belkin Wireless Utility Name 64 bit Wired Equivalent Privacy 128 bit Encryption Wi Fi Protected Access Wi Fi Protected Access Acronym 64 bit WEP 128 bit WPA TKIP WPA AES Security Good Better Be...

Page 19: ...ption Encryption Keys After selecting either the 64 bit WEP or 128 bit encryption mode it is critical that you generate an encryption key If the encryption key is not consistent throughout the entire wireless network your wireless networking devices will be unable to communicate with one another You can enter your key by typing in the hex key A hex hexadecimal key is a mixture of numbers and lette...

Page 20: ...s long It can be a combination of letters numbers or characters Each client uses the same network key to access the network Typically this is the mode that will be used in a home environment WPA with radius server is a system where a radius server distributes the network key to the clients automatically This is typically found in a business environment For a list of Belkin wireless products that s...

Page 21: ...e web based interface See your wireless router s or access point s manual for directions on how to access the management interface Changing the Wireless Security Settings The Belkin Wireless G Router and Belkin Wireless G Range Extender Access Point are equipped with the latest WPA security feature They also support the legacy WEP security standard By default wireless security is disabled To enabl...

Page 22: ...ck Apply Changes to finish Encryption in the wireless router or access point is now set Each of your computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporarily lose your wireless connection until you activate security on you...

Page 23: ... E7 128 bit WEP key 3 Click Apply Changes to finish Encryption in the wireless router or access point is now set Each of the computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporariy lose your wireless connection until you a...

Page 24: ...drop down menu select WPA PSK no server 2 Enter your network key This can be from eight to 63 characters and can be letters numbers or symbols This same key must be used on all of the clients network cards that you want to include in your wireless network 3 Click Apply Changes to finish You must now set all clients network cards to match these settings Using the Belkin Wireless Utility ...

Page 25: ...t WPA with Radius Server 2 Enter the IP address of the radius server into the Radius Server fields 3 Enter the radius key into the Radius Key field 4 Enter the key interval The key interval is how often the keys are distributed in packets 5 Click Apply Changes to finish You must now set all clients network cards to match these settings IMPORTANT You must now set all wireless network cards adapters...

Page 26: ...ings Connecting your Computer to a Wireless Router or Access Point that requires a 64 Bit or 128 Bit WEP Key 1 Double click the Signal Indicator icon to bring up the Belkin Wireless Utility screen 2 Under the Security tab click Enable WEP Encryption 3 Select either Create with a Passphrase to type in a passphrase to generate a network key or Manual Entry to manually enter the network key 4 If sele...

Page 27: ... key is a mixture of numbers and letters from A F and 0 9 For 128 bit WEP you need to enter 26 keys For 64 bit WEP you need to enter 10 keys This network key needs to match the key you assign to your wireless router or access point 6 Select 64 bit or 128 bit encryption 7 Click Apply to save the settings Using the Belkin Wireless Utility ...

Page 28: ...lect WPA PSK from the Security Type drop down box and TKIP from the Encryption Type drop down box Important A WPA key is a mixture of numbers and letters from A F and 0 9 This can be from eight to 63 characters in length This network key needs to match the key you assign to your wireless router or access point 4 Enter the passphrase or network key into the Pre Shared Key box 5 Click OK to save the...

Page 29: ... Cisco LEAP 1 Double click the Signal Indicator icon to bring up the Belkin Wireless Utility screen 2 Under the Security tab click Enable WPA Encryption 3 Select WPA 802 1x or Cisco LEAP from the Security Type drop down box 4 Under EAP Selection select the settings to connect to your router or as indicated by your network administrator 5 Click OK to save the settings ...

Page 30: ... The Network SSID is the wireless network name of a router or access point Connect to an available network by double clicking on an SSID b Signal The signal strength of the related router or access point c Encryption Will display Not Use when encryption is disabled WEP when either 64 bit or 128 bit encryption is enabled or WPA when WPA is enabled d Channel The channel the router or access point is...

Page 31: ...tab enter in the Profile Name and click the Save button a Profile Name Enter in the profile name you wish to call a new profile or to look for a previously saved profile b Save Click Save to save the current profile listed in the Profile Name box and to save the values of the current configuration settings c Delete Click Delete to delete the current profile listed in the Profile Name box d Activat...

Page 32: ...t data rate in the performance chart b Receive Click Receive to view the receive data rate in the performance chart c Total Tx Rx Click Total Tx Rx to view transmit and receive data rates in the performance chart d Tx Mbps The current transmit throughput speeds e Rx Mbps The current transmit throughput speeds Using the Belkin Wireless Utility a b c d e ...

Page 33: ...e modem All the modem s LEDs are functioning correctly If not see your modem s user manual Reboot the router Reboot the modem If you continue to have issues please contact Belkin Technical Support If you are not using a Belkin Wireless Router consult that router manufacturer s user guide 2 Open your Wireless Utility software by clicking on the icon in the system tray at the bottom right hand corne...

Page 34: ...network If you are still unable to access the Internet after connecting to the wireless network please contact Belkin Technical Support The name of your wireless network DOES NOT appear in the list of Available Networks If the correct network name is not listed check the SSID settings to see if they match The SSID is case sensitive and the spelling on each computer must be exactly the same in orde...

Page 35: ... Computer icon on your desktop Choose Properties and navigate to the Device Manager and see if your CardBus Card is listed without any errors If an error is indicated contact Belkin Technical Support Link LED does not come on cannot connect to a wireless network or the Internet If your Card appears to be functioning properly but you cannot connect to a network or you have a red wireless icon at th...

Page 36: ... issues persist even at close range please contact Belkin Technical Support Data transfer is sometimes slow Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appl...

Page 37: ...your region see your router s or access point s user manual for instructions on how to choose other channels Limiting the wireless transmit rate Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability Most wireless cards have the ability to limit the transmission rate To change this property go to the Windows Control Panel open the Network Connectio...

Page 38: ...on to close the window You are now using the Belkin Wireless Utility to configure the Wireless Card Card does not perform or connection is unstable when computer has a second built in wireless network card such as a mini PCI or Intel Centrino This condition occurs if your computer has a built in wireless card while your Belkin Wireless Card is also active This happens because Windows must now hand...

Page 39: ...g 802 11a Belkin Pre N Speed 11Mbps 54Mbps 54Mbps 108Mbps Frequency Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz 5GHz uncrowded band Common household devices such as cordless phones and microwave ovens may interfere...

Page 40: ...38 38 Troubleshooting Technical Support You can find technical support information at www belkin com networking If you want to contact technical support by phone please call Europe 00 800 223 55 460 ...

Page 41: ...39 39 section 1 2 3 4 5 6 Information Wi Fi Interoperability Certificate ...

Page 42: ...tion Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin Corp...

Page 43: ...ce that are not expressly approved by Belkin Corporation may void the user s authority to operate the equipment Canada Industry Canada IC The wireless radio of this device complies with RSS 139 RSS 210 Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B conforme á la norme NMB 003 du Canada Europe European Union Notice Radio products...

Page 44: ...purchase may be required This warranty does not apply if the product has been damaged by accident abuse misuse or misapplication if the product has been modified without the written permission of Belkin or if any Belkin serial number has been removed or defaced THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL OTHERS WHETHER ORAL OR WRITTEN EXPRESSED OR IMPLIED BELKIN SPECIFIC...

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Page 46: ...is a certification mark of the Wi Fi Alliance Belkin Ltd Express Business Park Shipton Way Rushden NN10 6GL United Kingdom Tel 44 0 1933 35 2000 Fax 44 0 1933 31 2000 Belkin B V Starparc Building Boeing Avenue 333 1119 PH Schiphol Rijk The Netherlands Tel 31 0 20 654 7300 Fax 31 0 20 654 7349 Belkin GmbH Hanebergstrasse 2 80637 Munich Germany Tel 49 0 89 143405 0 Fax 49 0 89 143405 100 Belkin SAS ...

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