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Troubleshooting
Why are there two wireless utilities in my system tray?
Which one do we use?
There are several features and advantages for using the Belkin
Wireless Utility over the Windows XP Wireless Zero Configuration
Utility. We offer a Site Survey, detailed link information, and
adapter diagnosis, to name a few.
It’s essential to know which Utility is managing your Card. We
recommend using the Belkin Wireless Utility.
To use the Belkin Wireless Utility, follow the steps below:
Step 1
Right-click on the network status icon in the system tray
and select the “Status” tab.
Step 2
From the Status tab uncheck the “Use Windows to
configure my wireless network settings” check box. Once the box
is unchecked, click the “Close” button to close the window.
You are now using the Belkin Wireless Utility to configure the
Wireless Card.
Card does not perform or connection is unstable when computer has
a second built-in wireless network card (such as a mini PCI or
Intel
®
Centrino™)
This condition occurs if your computer has a built-in wireless
card while your Belkin Wireless Card is also active. This happens
because Windows must now handle two active
wireless connections.
You need to disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
Card does not perform or connection is slow when computer has a
built-in wired Ethernet card
This condition occurs if your computer has an active Ethernet
card while your Wireless Card is also active. This happens
because Windows must now handle two active network
connections.
You need to disable the Ethernet card from your computer under
“Network Adapters” in the Device Manager.
