BELGACOM Twist 250, User Manual

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Twist 250
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12. Guarantee terms
The Equipment you have bought has been carefully selected by Belgacom and is covered by a
two-year warranty on spare parts and labor in the event of any material or manufacturing defect,
unless otherwise specified. The warranty shall be valid from the date on which the equipment is
collected or delivered.
If you have any problems with the equipment, you should take it to a Teleboutique or to one of
our authorized agents, in its entirety and in its original packaging, or in packaging providing the
same degree of protection, together with the original receipt. The addresses for our
Teleboutiques and authorized
agents are given in the Information Section of the White Pages.
Your equipment will be repaired or replaced free of charge, on presentation of the receipt, in the
event of any material or manufacturing defect.
Belgacom alone shall determine what repairs and/or replacements are necessary. The warranty
on the repaired or replaced equipment shall end on the date on which the original warranty on
the purchased equipment expires, but shall not be less than 3 months.
The warranty shall not apply:
- damage of any kind that does not predate the sale;
- any damage, faults or defects attributable to the Customer or to causes unrelated to the
Equipment: lightning, power surges, humidity, accidental damage, improper use or poor
maintenance, failure to comply with the instructions in the user manual, and force
majeure;
- the repair or replacement of movable parts (cords, wires, plugs, aerials, etc.),
consumables (cells, batteries, paper, ink, etc.) needing regular replacement and the
supply of cleaning products.
The warranty shall not apply:
- to any changes or repairs to the terminal Equipment undertaken by the Customer
himself/herself or through the services of persons not designated by Belgacom;
- if the Customer removes or tampers with the manufacturer's serial numbers and/or brand
names on the terminal Equipment.
Belgacom shall not be liable for any indirect or immaterial loss sustained by the Customer as a
result of the malfunctioning of the terminal Equipment, such as any loss of production, revenue
or contracts.
The General Terms and Conditions for the Sale of Terminal Equipment can be obtained
on request from any Belgacom service available to the public or at www.belgacom.be
Belgacom SA under public law,
Bd. du Roi Albert II 27, B-1030 Brussels
VAT BE 0202.239.951, Brussels Register of Legal Entities