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9. WARRANTY
§ 1 WARRANTY CARD
To be protected by this warranty, the buyer must complete and return the enclosed warranty card (signed/
stamped by retail dealer) within 14 days of the date of purchase to Behringer GmbH (address see § 3). Failure
to return the card in due time (date as per postmark) will void any extended warranty claims.
§ 2 WARRANTY
Behringer GmbH warrants the mechanical and electronic components of this product to be free of defects in
material and workmanship for a period of one (1) year from the original date of purchase, in accordance with the
warranty regulations described below. If any defects are found in the materials or workmanship, or if the
product fails to function properly within the specified warranty period, Behringer GmbH shall, at its sole discretion,
either repair or replace the product. If the warranty claim proves to be justified, the product will be returned
freight prepaid by Behringer GmbH within the Federal Republic of Germany. Outside of Germany, the product
will be returned at the buyers expense.
Warranty claims other than those indicated above are expressly excluded.
§ 3 RETURN AUTHORIZATION NUMBER
To obtain warranty service, the buyer must call Behringer GmbH during normal business hours BEFORE
returning the product (Tel.: (0) 2154/9206-0). All inquiries must be accompanied by a description of the problem.
Behringer GmbH will then issue a return authorization number. The product must be returned in its original
shipping carton, together with the return authorization number, to the following address:
BEHRINGER INTERNATIONAL GmbH
Service Department
Hanns-Martin-Schleyer-Str. 36-38
D - 47877 Willich-Münchheide
Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
Warranty services will be furnished only if the product is accompanied by an original retail dealers invoice.
Any product deemed eligible for repair or replacement by Behringer GmbH under the terms of this warranty
will be repaired or replaced within 30 days of receipt of the product at Behringer GmbH. If the product needs
to be modified or adapted in order to comply with applicable technical or safety standards on a national or
local level, in any country which is not the country for which the product was originally developed and
manufactured, this modification/adaptation shall not be considered a defect in materials or workmanship. The
warranty does not cover any such modification/adaptation, irrespective of whether it was carried out properly
or not. Under the terms of this warranty, Behringer GmbH shall not be held responsible for any cost resulting
from such a modification/adaptation. Free inspections, maintenance/repair work and replacement of parts
are expressly excluded from this warranty, if caused by normal wear of the product.
Damages/defects caused by the following conditions are not covered by this warranty:
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misuse, neglect or failure to operate the unit in compliance with the instructions given in the user or
service manuals.
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connection or operation of the unit in any way that does not comply with the technical or safety regulations
applicable in the country where the product is used.
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damages/defects that are caused by force majeure or by any other condition beyond the control of Behringer
GmbH.
Any repair carried out by unauthorized personnel will void the warranty. Products which do not meet the terms
of this warranty will be repaired exclusively at the buyers expense. Behringer GmbH will inform the buyer of
any such circumstance. If the buyer fails to submit a written repair order within 4 weeks after notification,
Behringer GmbH will return the unit C.O.D. with a separate invoice for freight and packing. Such cost will also
9. WARRANTY
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