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2. BBQ GURU LIMITED WARRANTY & RETURN/REPAIR POLICY
Return criteria
To qualify, all returns and exchanges must be accompanied by the original receipt, the original documentation, instruction
manuals, parts and components (including probes, controller, and accessories) and the original manufacturer packaging.
Failure to include such items may prevent or delay your refund or exchange.
For refund or exchange, items must be in a condition that permits us to resell them. The BBQ Guru will not accept the
following items for return: (i) items that have been personalized or customized (ii) special order items, if not part of the
BBQ Guru retail sales offering (iii) items that have been used, altered or that show wear or damage; (iv) gift cards (v)
services.
DigiQ DX2, CyberQ Wi-Fi and PartyQ controls and fans
(2 Year limited warranty) The BBQ Guru warrants these
products to be free from defect in workmanship and materials for a period of 2 years from the date of original purchase.
The warranty is not transferrable.
Pit/Food Probes, A/C adapters, and other Accessories
(90 day limited warranty) The BBQ Guru warrants these
products to be free from defect in workmanship and materials for a period of 90 days from the date of original purchase.
The warranty is not transferrable.
Should the unit malfunction within the warranty period, you must get a Return Material Authorization (RMA) number to
return it to the factory by emailing a description of your problem and your name, address, email, phone number, and date
of purchase to
. If defective, it will be repaired or replaced (at the discretion of BBQ
Guru) at no cost. There are no user serviceable parts on this unit.
This warranty is void if the unit shows evidence of tampering or being subjected to moisture, excessive heat, corrosion or
other misuse. Components with wear or damage due to misuse will not be covered under warranty.
If your control, probe power pack or fan is malfunctioning and is out of warranty, we may be able to troubleshoot it by
phone or email. If it is determined that your part has been damaged in any way during use we will recommend that you
purchase a new part.
The BBQ Guru shall not be responsible for any damage or losses, however caused, which may be experienced as a result
of the installation or use of this product.
3. DIGIQ FEATURES
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Digital high intensity “Blaze Red” LED display
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Armored high-temperature pit and food probes
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Controls the pit and monitors the food temperature
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Full-time adaptive control algorithm learns the pit for better stability and accuracy
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Open lid detect senses when the pit’s lid is open to minimize temperature disturbance
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Exclusive low and slow Ramp mode lowers the pit temperature as food temperatures approach the done setpoint so the
food never overcooks
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Scrolling display messages to indicate status and what has been selected
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Audible alarm option to sound for food done
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Adjustable deviation alarm sounds when the pit’s temperature goes too high or too low by a settable value
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Adjustable beeper intensity setting
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Displays in degrees F or C
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32 to 475 degrees F range with +/- 2 ° F accuracy (but see page 10 on cook temp rounding)
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Runs on 100-240VAC (for worldwide use) or 12VDC for automotive supply use
