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Conferencing Systems

ViGO™

Personal Conferencing Appliance

Installation and Setup Guide

DOC01113 Rev. 8.0 05.04

Summary of Contents for VIGO

Page 1: ...Conferencing Systems ViGO Personal Conferencing Appliance Installation and Setup Guide DOC01113 Rev 8 0 05 04...

Page 2: ...ates Microsoft Windows and NetMeeting are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other product names are trademarks or registered...

Page 3: ...therwise reproduce any part of the licensed software without prior written consent of VCON Ltd COPYRIGHT All trademarks s logo s name s software documentation and other supporting materials relating t...

Page 4: ...nectors should be accessible to users About this Installation and Setup Guide This Installation and Setup guide explains how to set up the ViGO connect its accessories and install and set up the vPoin...

Page 5: ...you can enjoy its many features If a situation occurs that is not covered by the supplied documentation please request help from our Technical Support channels 1 Contact your local VCON distributor a...

Page 6: ...tem Installation and Connections 2 1 Package Contents 2 1 2 2 Setting Up the ViGO Appliance 2 2 Assembling the ViGO Tower 2 3 The ViGO Base Connectors 2 5 Connecting the Desktop Camera 2 6 Connecting...

Page 7: ...of Contents VCON ViGO Installation and Setup Guide vii 4 ViGO Controls and LEDs 5 Troubleshooting A Connecting Optional Accessories Connecting Multimedia Speakers A 2 Connecting a VGA Monitor s Speake...

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Page 9: ...n for transmitting video audio and data across LANs and WANs 1 1 ViGO Models The ViGO appliance comes in the following product configurations ViGO Professional Plug and play Video over IP appliance th...

Page 10: ...powerful software with comprehensive online help to make your video meetings productive and enjoyable The main standard ViGO system components are ViGO appliance unit and speaker tower Desktop camera...

Page 11: ...tors for connecting other components and accessories The top of the base includes a multi purpose Smart button volume controls and status LEDs The ViGO also includes the tower for space saving conveni...

Page 12: ...O model ViGO Professional Desktop camera ViGO Executive Desktop and Pan Tilt Zoom PTZ cameras Desktop Camera The desktop camera is handy for both a desktop environment and for portable use It provides...

Page 13: ...and zoom the camera in a wide range of directions during videoconferences Zoom control is up to 16 times with automatic focus control Up to six pre set positions can be set for instant recall through...

Page 14: ...erformance outgoing audio during videoconferences It is highly sensitive with a working range covering approximately 6 meters app 20 feet at an area greater than 180 from the front of the unit The mic...

Page 15: ...n you open the ViGO system shipping package for the first time check that the following items are included in accordance with the purchased model Legend Standard Opt Option Item Professional Executive...

Page 16: ...ween the ViGO and other devices This section describes how to connect the basic components Assembling the ViGO Tower The ViGO Base Connectors Connecting the Desktop Camera Connecting a PTZ Camera Conn...

Page 17: ...f the base To assemble the ViGO tower 1 Remove the cover from the tower hole on the ViGO base 2 Place the base on a flat surface so that the side with the buttons LEDs and tower hole are on top 3 Inse...

Page 18: ...Chapter 2 System Installation and Connections 2 4 VCON ViGO Installation and Setup Guide Assembling the ViGO Tower...

Page 19: ...dures refer to connectors located on the ViGO s rear and side panel left from the front The following illustrations show the connectors locations Base Rear Panel Base Side Panel USB A from the ViGO to...

Page 20: ...ded To connect the desktop camera to the ViGO 2 Place the camera on a stable surface Connecting the Desktop Camera to the ViGO CAUTION Make sure that the ViGO is turned off 1 Connect the camera s cabl...

Page 21: ...oming and outgoing audio To connect the headset to the ViGO Connecting the Headset to the ViGO 1 Insert the Audio Out Speaker jack into the Spkr left connector on the ViGO side panel 2 Insert the Audi...

Page 22: ...onnect a PTZ camera to the ViGO rear panel 2 Connect the Camera Control cable between the camera s serial communication connector and a free COM port on the computer 3 Verify that the camera is connec...

Page 23: ...pplied audio source of the ViGO Executive model and is available as an option with the ViGO Professional The microphone may be connected to the Audio In Microphone connector and either multimedia spea...

Page 24: ...provide power to the ViGO 2 Connect the AC power cord between the AC input connector of the power supply and a grounded electrical wall outlet 3 Place the power supply on a flat surface Do not cover...

Page 25: ...ViGO rear panel to I Make sure that the POWER LED and the desktop camera s green LED turn on A message may state that Windows is loading a new USB driver Wait a few seconds for the message to disappe...

Page 26: ...Chapter 2 System Installation and Connections 2 12 VCON ViGO Installation and Setup Guide Connecting the ViGO to the Computer...

Page 27: ...m Requirements Before installing vPoint make sure that your computer equipment meets the following minimum requirements T PC notebook computer or laptop computer Pentium II 350 MHz or higher T Any Eth...

Page 28: ...s of saving setup information and the existing address book entries which may shorten the process of setting up vPoint To delete the previous MeetingPoint version 1 In the Windows desktop click Start...

Page 29: ...ViGO Setup CD ROM contains the vPoint Setup program To install vPoint on your computer 1 Close all open applications 2 Insert the ViGO Setup CD ROM into the computer s CD ROM drive After you close the...

Page 30: ...No accordingly to continue If asked if you are sure if you want MXM management click Yes again to install an MXM managed version 5 The Welcome screen appears Follow the instructions of the Setup Wizar...

Page 31: ...the ViGO Smart button on the top of the device The Login dialog box appears Initial Login to MXM 2 Enter MXM login information as follows consult with your system administrator MXM Login Name The name...

Page 32: ...il login is granted contact your system administrator After login is granted click Connect to continue vPoint appears on the screen vPoint Main Viewer At this point if the system s communication lines...

Page 33: ...munication lines are connected you may start a video meeting and receive incoming video meeting calls Exiting vPoint To exit vPoint T Click the X button at the upper right corner of the Main Viewer If...

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Page 35: ...g operational status information CALL LED Red ON in a call OFF not in a call BLINKING incoming call loading ViGO USB device MUTE button Mute restore outgoing audio button Lower incoming volume button...

Page 36: ...of the ViGO tower provides audio information during a call POWER LED Green ON powered on OFF not operating Internal microphone Power button SPEAKER LED Green ON tower s internal speaker is selected d...

Page 37: ...N 1 Make sure that the USB cable is connected correctly between the ViGO appliance and the computer 2 Make sure that the ViGO appliance is turned on 3 If the ViGO appliance was not turned off since th...

Page 38: ...esh PROBLEM The local video is black SOLUTION 1 Check that the power switch on the camera is ON 2 Check that the cable is correctly connected between the camera and the ViGO PROBLEM The video quality...

Page 39: ...of the appliance 3 In vPoint open the Hardware Audio Settings dialog box Make sure that the correct Speaker is selected PROBLEM An optional Pan Tilt Zoom camera is connected but the ViGO cannot contr...

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Page 41: ...ViGO system is compatible with various optional accessories and peripheral devices that add features and convenience to your conferencing This appendix explains how to connect these devices Connecting...

Page 42: ...ers to the ViGO or If the speakers are connected to a sound card connect the audio cable between the Spkrs left connector on the ViGO side panel and the Line In connector on the sound card 2 In vPoint...

Page 43: ...or s speakers to the ViGO 2 Connect the second audio cable from the Audio Out connector of the sound card to the Audio In connector of the VGA monitor 3 In vPoint s Control menu choose Settings or Ope...

Page 44: ...ltimedia Speakers to the ViGO A 2 Connecting a Second Camera The ViGO supports the use of a second camera as a video source To connect a second camera to the ViGO rear panel Connecting a Second Camera...

Page 45: ...ply For specific instructions on installing and operating the VCR see its accompanying user s guide Connecting a VCR to the ViGO 1 Connect the VCR Video cable with the jacks between the VIDEO OUT conn...

Page 46: ...nferences To connect a document camera to the ViGO rear panel 2 Verify that the camera is connected to a power supply For specific instructions on installing and operating the document camera see its...

Page 47: ...such as a USB mouse or devices with their own power supply such as some multimedia speakers The daisy chained devices share the same USB port as their connection to the computer T For a USB device con...

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