Lock out (Error code -
e[KK
)
Error
code
Description
Probable causes
Checking / solution
e[35
Flow and return
reversed
4
Bad connection
4
Sensor fault
4
Sensor not or badly
connected
4
Water circulation direction
reversed
4
Replace the sensor if necessary
4
Check the circulation (direction, pump, valves)
4
Check that the sensors are operating correctly
4
Check that the sensor has been correctly fitted
e[36
5x Flame loss
4
No ionization current
4
Purge the gas supply to remove air
4
Check that the gas valve is fully opened
4
Check the supply pressure
4
Check the operation and setting of the gas valve
unit
4
Check that the air inlet and flue gas discharge flues
are not blocked
4
Check that there is no recirculation of flue gases
e[37
Communication fault
4
Internal fault in gas/air unit
4
Replace the gas/air unit
e[38
Communication error
with the SCU PCB
4
Bad connection
4
Defective SCU PCB
4
Check the wiring
4
Replace SCU PCB
e[39
Shutdown input in
locked-out mode
4
External cause
4
Bad connection
4
Parameter incorrectly set
4
Suppress the external cause
4
Check the wiring
4
Check the parameters
e[40
HRU/URC unit test error
4
HRU/URC unit test error
4
External cause
4
Bad connection
4
Parameter incorrectly set
4
Check the HRU/WTW unit
4
Suppress the external cause
4
Check the wiring
4
Check the parameters
e[41
Maximum control unit
temperature exceeded
4
No air supply or insufficient
air supply
4
No flue gas flow or
insufficient flue gas flow
4
Recirculation
4
Check air supply
4
Check flue gas flow
4
Replace seals
Baxi MainEco Combi and System 24 - 28 - 35 / 18 - 24
9. Troubleshooting
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