1.
2.
3.
4.
5.
Create a Request for other Users
As a helpdesk administrator, you can also create remote assistance requests for other users if required:
Enter a brief summary of the nature of the request in the
field.
Name
Enter the name of the account for which this request is being created in the Username field.
In the Email field, enter the user’s email address. Any notifications regarding this request will be sent to the address entered here.
If this request can be handled at any time, set
to
, otherwise, set to
to activate the
field and
Start Immediately
Yes
No
Preferred Time
specify the appropriate values. (Set to blank to request assistance to begin as soon as possible.)
Click
.
Add
Network Connector
The Network Connector provides full, transparent access for users requiring general or more widespread network access. No configuration is
required on the client computer, the configuration is stored on the Barracuda SSL VPN. Authorized users can be provided with complete
TCP/UDP access to the entire network in a manner similar to what is provided by IPsec, including mounting drives, accessing network shares and
moving files, just as if they were physically inside the companies network.
Deployment
The Network Connector consists of two components:
A
component which needs to be enabled on the Barracuda SSL VPN to allow access by your designated users.
server-side
A
component that, when installed onto the remote system, connects to the server interfaces.
client-side
When a client connects to the Barracuda SSL VPN with the Network Connector, it is assigned a secondary IP address from the IP range defined
in the network connector resource configuration. The network connector uses the assigned secondary IP and the configured published routes to
determine which traffic to forward to the internal network. The default configuration is for the network connector to act as a split level VPN, only
routing traffic destined for the internal network through the tunnel. It is possible to change this behavior to route all traffic through the network
connector.
In this Section
How to Configure the Network Connector
Advanced Network Connector Client Configuration
Using the Network Connector with Microsoft Windows
Using the Network Connector with Mac OS X
Using the Network Connector with Linux
How to Configure the Network Connector
Configure the server side settings for the network connector and create the client
configurations. Supported platforms are Windows, Linux and Mac OS X.
The displayed
and
are those already assigned to the
Network
IP Address
Barracuda SSL VPN. The IP addresses distributed by the Network
Connector to remote systems must be a subnet of the IP address range that
you assigned to the unit in the administrative interface. For example:
Barracuda SSL VPN IP configuration: 10.0.0.1 with netmask 255.255.255.0
Available: IPs for the Network Connector LANs: 10.0.0.2 - 10.0.0.254