Barco F90 series, Service Manual

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17. Troubleshooting
17.4.3 Log fi les
Creating and downloading log fi les with PToolset
A diagnostic package can be created with the Projector Toolset , the software tool to set up, manage and control Barco projectors.
The program and all necessary plug-ins, as well as the Reference manual can be downloaded from my.barco.com . Please refer to
the chapter dedicated to the download of the Projector Toolset in the Installation manual.
Start up the software, go to the service module, then use buttons extract dedicated log fi le.
Image 17-4
Buttons allow to provide dedicated log fi les:
• Standard log functionality (Log01):
The standard log functionality is the log fi le that should be attached the service ticket, when a problem is reported.
The standard download target folder, is the folder that’s pre-selected in the screenshot here below.
It contains the system logs, and the service log (also called “noti
fi cations log”).
Note: Windows 10 won’t allow the download in this directory, so you can choose the directory when pressing on the right button.
Image 17-5
• Full Log functionality (Log02):
The full log functionality is password protected, and only meant for engineering purposes.
This contains only the system logs per date.
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