8. Trouble shooting
Barco – Eos Workstation for Windows – DOC-3062-2 – Revision 12 – August-2004
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8-2
8.2
Other faults
fault
cause/steps
The display of E
OS
is monochrome after
Windows 2000 has been installed and E
OS
has been rebooted.
The installation procedure has not been performed as described.
Reboot E
OS
in safe mode as explained in section
requirements when installing Windows
The video window remains empty after
starting a video.
If displaying video without O
MNI
S
CALER
(analog output) a suitable
color depth must be set for the desktop, therefore open the
Display Properties
dialog box as described in section
Configuring the display driver
. Click the
Settings
tab. In the
Color
Palette
box select one of the settings listed in the table below.
Required color depth when displaying video in a system with analog output and without O
MNI
S
CALERS
dependent
on the operating system:
Windows 2000
Windows XP
15 bit
High Color (15bit)
16 bit
High Color (16bit)
Medium (16 bit)
24 bit
High (24 bit)
32 bit
True Color (32bit)
Hightest (32 bit)
Table 8-1
color depth dependant on operating system