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4. Troubleshooting
4.2
Log
fi
les
Creating and downloading log
fi
les
A diagnostic package can be created with the Communicator software. Start up the software and go to
Diagnostics
→
Package
. A
zip
fi
le will be created with the following information:
•
ICP log
fi
le
•
Security log
fi
le
•
Projector log
These log
fi
les can be red with the Diagnostic package reader which was delivered as separate program together with the Communi-
cator software. For more information about the use of this Diagnostic package reader, consult the User Guide of the Communicator
software.
ICP Log File
Records events listed below:
•
Handshakes with server
•
TI system initialization
•
Reading of TI board status
•
Opening of TCP connection
•
Failure of TI boards
Security Log File
Records events listed below:
•
Monitoring of security switches
•
Monitoring of key exchange
•
Authorizing of Dallas key
Projector Log
Records events listed below:
•
Lamp control commands
•
Booting of Barco software
•
Detection of TI boards
•
Log on details of users
•
Detection of Barco modules (LPS, FCB, etc.)
DP2K Log
fi
le analysis
Example of log
fi
le content
Dec 31 17:00:17 localhost local0.info license-manager[221]: main - starting application (version 1.0.1)
Dec 31 17:00:17 localhost local0.info router[224]: main - starting application (version 1.0.1)
Dec 31 17:00:17 localhost local0.info router[231]: network - wan ip-address is 0.0.0.0
Dec 31 17:00:18 localhost local0.info dp60[233]: main - starting application (version 1.0.7)
Dec 31 17:00:18 localhost local0.info dp60[233]: main - projector type is "DP2K-20C"
Dec 31 17:00:21 localhost local0.info dp60[233]: ti-icp - wait until ready
Dec 31 17:00:34 localhost local0.info dp60[233]: system - synchronize date to 20100406124925
Apr 6 12:49:25 localhost local0.info dp60[233]: system - ti-link-decryptor login started...
Apr 6 12:49:41 localhost local0.info dp60[233]: system - ti-link-decryptor login successful
Apr 6 12:49:41 localhost local0.info dp60[233]: system - load lens encoder file "R9855931"
Apr 6 12:49:41 localhost local0.info dp60[233]: command (port = internal) - execute lens file ’.init’
...
Format :
‘Time’ localhost ‘facility code’.’severity code’ ‘component name’ [‘pid’]:
‘message’
74
R5905043 DP2K-12C/11CX 19/02/2018
Summary of Contents for DP2K-12C
Page 1: ...DP2K 12C 11CX Service manual R5905043 15 19 02 2018...
Page 4: ......
Page 8: ...Table of contents 4 R5905043 DP2K 12C 11CX 19 02 2018...
Page 12: ...1 Safety 8 R5905043 DP2K 12C 11CX 19 02 2018...
Page 31: ...4 Troubleshooting 4 TROUBLESHOOTING R5905043 DP2K 12C 11CX 19 02 2018 27...
Page 32: ...4 Troubleshooting 28 R5905043 DP2K 12C 11CX 19 02 2018...
Page 96: ...5 Removal and installation of projector covers 92 R5905043 DP2K 12C 11CX 19 02 2018...
Page 121: ...6 Lamps and lamp houses Image 6 38 R5905043 DP2K 12C 11CX 19 02 2018 117...
Page 138: ...7 Cold mirror assembly 134 R5905043 DP2K 12C 11CX 19 02 2018...
Page 222: ...12 Card Cage 1 Image 12 11 218 R5905043 DP2K 12C 11CX 19 02 2018...
Page 225: ...12 Card Cage Image 12 15 Button unit removal R5905043 DP2K 12C 11CX 19 02 2018 221...
Page 281: ...15 Power input Image 15 13 Mains AC compartment cover R5905043 DP2K 12C 11CX 19 02 2018 277...
Page 282: ...15 Power input 278 R5905043 DP2K 12C 11CX 19 02 2018...
Page 306: ...18 Lamp power supply single module 302 R5905043 DP2K 12C 11CX 19 02 2018...
Page 340: ...21 Maintenance procedures 336 R5905043 DP2K 12C 11CX 19 02 2018...
Page 350: ...A Pin configurations 346 R5905043 DP2K 12C 11CX 19 02 2018...
Page 351: ...B Input formats B INPUT FORMATS R5905043 DP2K 12C 11CX 19 02 2018 347...
Page 352: ...B Input formats 348 R5905043 DP2K 12C 11CX 19 02 2018...